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My daughter's 2012 Renault Latitude Luxe Diesel was taken 250km away to a dealer in Port Macquarie for repair, as there is no dealer in Coffs Harbour. Our Daughter has a disability and uses her car for her community program. Renault would not pay for a hire car as it was in our hometown, but there is no public transport. I was wondering what I could do to have Renault return the car back to where Renault's representative picked it up?
It's always a good idea to check where your car would be serviced before buying it. There isn't always local service coverage with some brands, which could mean you have to drive long distances to have it worked on when needed. The best thing you can do is to contact Renault directly and explain your dilemma to them, and hope that they respond favourably to your request.
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