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In 2006 I bought a new Toyota Aurion. We put a dash mat on it straight away and it has been there ever since, but over the last few years we have noticed that the dash under the mat is very sticky and starting to fall apart. I have read on forums that Toyota will not replace them as they say there is not an issue. Can you tell me if I have any chance of getting this replaced by Toyota or not?
I don't fancy your chances of getting anything out of Toyota at this late stage, after all the car is 10 years old.
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