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I engaged the child lock on the driver's side rear passenger door of our 2008 Toyota Kluger Grande, and now the switch is stuck and will not disengage, leaving rear passengers locked in until released from outside. I called a Toyota dealer who claimed this is a known issue and will cost me $650 to fix. I would consider this a safety issue that Toyota should cover, but the dealer mechanic said I was wrong. Who is correct here, and what are my options?
It's not a safety issue. Your car is nine years old; pay the money to have it fixed.
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