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Having trouble selecting reverse in a 2023 Mitsubishi ASX

I'm having trouble selecting reverse in my manual 2023 Mitsubishi ASX. The problem does not occur all the time and under different driving conditions. Sometimes it's first thing in the morning, sometimes it's after having driven the car for a period of time. It also happens with different drivers so it's not driver error.

The car is always at a complete stop before trying to select reverse. It's been an issue since day one. I have been back to the dealership on four different occasions and they haven't fixed it or done anything about it. Mitsubishi is also not acknowledging it's an issue.

Intermittent problems like this one can be very annoying as they rarely emerge when a mechanic is looking at them. However, you need to have the Mitsubishi dealership mechanic with you for a test drive as you try to make the problem occur, however long that takes. Perhaps you could video the car's behaviour next time it happens and show the workshop that way.

Common causes for a manual car to refuse to select a gear are usually down to a worn, maladjusted or damaged clutch or a poorly adjusted gear linkage. If there's a horrible graunching noise when this happens, I'd suspect the clutch, if not, it could easily be a simple matter of adjusting the selectors. Either way, this shouldn't amount to rocket science in 2024.

Just be sure not to take no for an answer; if the car has a problem, it's under warranty and it's Mitsubishi's problem, not yours. 

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

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