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S-Cross shudders at low speed

I have a problem with my new Suzuki S-Cross. I do most of my driving around town at 50km/h. At these speeds, the 1.6-litre engine labours at about 1100rpm and the vibrations are annoying, to say the least. I mentioned this problem at my first service and was told the vehicle was tuned for maximum fuel economy. I was also told not to use the Sport button but I have tried it several times and found the revs to increase to 2000 and thus, I assume, affect the fuel economy. But there is smoother cruising. What are my options as I'm sick of the incessant labouring of the engine, which surely can only do long-term damage.

Using the Sport mode will give much perkier response. Fuel consumption will increase a little but that's the price of offsetting your current frustration.

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