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Should my vehicle be vibrating on left and right turns?

I raised a concern with my VW dealership which was over vibration on left and right turns. Their reply: "Carried out inspection and confirmed customer's concern evident. Further testing/inspection of the vehicle found this concern to be deemed normal via VW AUS. This vibration is evident due to front/rear final drive locking effect of the central differential can differ when cornering causes a positive effect on the driving dynamics resulting in tension on the drive train".

They have no intention of doing anything about it and it has become worse over the last couple of months. The vehicle has 12 months warranty left. Any comments or suggestions would be appreciated.

It is true that sometimes a differential can contribute a small amount of vibration on tight turns as it goes about its business of allowing one axle to rotate faster than the other. But it probably shouldn't be noticeable in a modern product like yours, and it definitely shouldn't be getting worse. In fact, its worsening condition is a real alarm bell.

The best advice is to take the car to an independent workshop – your state motoring club would be a good start – and have the vehicle inspected. Use those findings as your basis on whether to push for repairs or accept that this behaviour is just part of the way the car works. Present the findings to your dealership and make sure they go on the car's record as this will be proof of a pre-existing condition if the vehicle gives the same trouble - or worse - after the warranty has expired.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

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