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Honda announces five-year unlimited kilometre warranty for Australia

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Honda extends its warranty from three years/100,000km to five years/unlimited kilometres on all new cars sold from July 1.
Honda extends its warranty from three years/100,000km to five years/unlimited kilometres on all new cars sold from July 1.
Neil Dowling
Contributing Journalist
3 Jul 2017
3 min read

Honda Australia has trumped its Japanese rivals by suddenly announcing a five-year, unlimited distance warranty across its entire passenger product portfolio effective from July 1.

The new warranty replaces a three-year/100,000km program and now becomes standard on all new Hondas except for commercial applications. New vehicles sold for rental or taxi fleets are instead offered with a five year/140,000km cover.

Honda Australia director Stephen Collins said the move makes it the first Japanese company to offer such an extensive peace-of-mind package, though the same warranty is offered by Skoda and Renault.
 
"It was introduced to provide greater confidence in buying a new Honda," he said.

"We are putting the customer at the centre of what we are doing and show we are very serious about improving the customer experience.”

Mr Collins said the new warranty would help Honda attain its target of 48,000 vehicle sales this calendar year.

Mr Collins said the new warranty would be funded purely by Honda Australia and was unique in the world but had the full approval and support from the head office in Japan.

Talking of the new warranty, Mr Collins said it was purely customer related and was not in reaction to any issues or problems. He also dismissed suggestions that the warranty could be extended even further.

"We feel that with a five-year warranty we are competitive in the market but we don"t see a need to extend that even further," he said in reaction to the seven-year warranty available by Korean-rival Kia.

Mr Collins said the new warranty would help Honda attain its target of 48,000 vehicle sales this calendar year.

"We are just under 22,000 sales now and that is an 11 per cent rise on the previous year," he said.

"We are on target for sales and we think that with the warranty, and with the launch of the new CR-V and (Civic) Type R in the second half of the year, we will have a higher result than the first half."

Mr Collins said the new warranty does not replace the existing Warranty Plus option – which includes added benefits such as roadside assistance – and is "a separate cover".

Honda Australia will also retain its annual or 10,000km service intervals and Mr Collins sees no need to change that schedule. Honda introduced a capped-price service program in 2013.

Would Honda’s new, longer warranty make you consider the brand? Tell us what you think in the comments below.

Neil Dowling
Contributing Journalist
GoAutoMedia Cars have been the corner stone to Neil’s passion, beginning at pre-school age, through school but then pushed sideways while he studied accounting. It was rekindled when he started contributing to magazines including Bushdriver and then when he started a motoring section in Perth’s The Western Mail. He was then appointed as a finance writer for the evening Daily News, supplemented by writing its motoring column. He moved to The Sunday Times as finance editor and after a nine-year term, finally drove back into motoring when in 1998 he was asked to rebrand and restyle the newspaper’s motoring section, expanding it over 12 years from a two-page section to a 36-page lift-out. In 2010 he was selected to join News Ltd’s national motoring group Carsguide and covered national and international events, launches, news conferences and Car of the Year awards until November 2014 when he moved into freelancing, working for GoAuto, The West Australian, Western 4WDriver magazine, Bauer Media and as an online content writer for one of Australia’s biggest car groups. He has involved himself in all aspects including motorsport where he has competed in everything from motocross to motorkhanas and rallies including Targa West and the ARC Forest Rally. He loves all facets of the car industry, from design, manufacture, testing, marketing and even business structures and believes cars are one of the few high-volume consumables to combine a very high degree of engineering enlivened with an even higher degree of emotion from its consumers.
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