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Warranty

'Best factory warranty in the business': MG beefs up its warranty for the MG3, MG4, MG HS, MG ZS and Cyberster to 10 years, trumping leading new car warranties from Kia and Mitsubishi
By Dom Tripolone · 01 Aug 2024
Move over Kia and Mitsubishi, MG is the new Australian car warranty king. The Chinese brand has announced it is fully guaranteeing its vehicles for 10 years/250,000km, which trumps all other new car warranties.
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Is my 2019 MG3 warranty transferrable
By David Morley · 18 Jun 2024

Is the warranty on my 2019 MG3 Excite transferrable?

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How does an expired warranty affect the sale price of a 2018 Kia Sportage?
By David Morley · 12 Jun 2024

I bought a Kia Sportage Si in late 2018 (MY 2019) and it is just under six years old. It has a seven-year warranty on it and approximately 60,000km, and is in excellent condition. Is it better to sell it now while it still has a year or so of warranty on it, or wait till the warranty is about to expire and sell then? Will I get a higher price for the year of warranty left on it or is it not really a factor in the sale price?

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Is a failed transmission in a 2018 Isuzu D-Max covered by warranty?
By David Morley · 08 Apr 2024

I was driving my 2018 Isuzu D-Max Hi-Ride 2x4 yesterday when the transmission alert light came on, then the engine light. I called road side assistance, who told me to have it towed to Isuzu and not drive it. Isuzu now says it was the automatic transmission that has failed.

Is this covered by warranty? I’ve always had it serviced regularly at Isuzu dealer and only done 70,000km with no-off road work.

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Is a blown cylinder in my 2017 Ford Ranger Wildtrak covered under warranty?
By David Morley · 17 Jan 2024

Is the number three cylinder blowing in my 2017 Ford Ranger Wildtrak covered under warranty?

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Cracked transmission case on a 2016 Kia Sportage
By David Morley · 12 Jan 2024

A 2016 Kia Sportage GT line with 170,000km and serviced by Kia was sold recently to my daughter. While driving along there was a big bang and transmission oil started leaking. The car was towed it to a Kia dealership. The transmission case cracked. It should be under warranty and was never used for four-wheel-driving, only highway use. Will see what Kia says tomorrow. Is this normal for a car this age? Is there anything we can do? Thanks.

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Can I return my car and ask for my money back if issues are not resolved during warranty period?
By David Morley · 11 Jan 2024

If a used car purchased by myself has issues that the dealer has not repaired within the statutory warranty period, can I ask for my money back and return the car?

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Did you know your Toyota Corolla Cross, RAV4, HiLux or LandCruiser is eligible for a seven-year, unlimited-kilometre warranty? Here's what you need to do
By Andrew Chesterton · 27 Nov 2023
Toyota has upped it warranty period to seven years and unlimited kilometres, adding two years to the existing five-year coverage, provided its customers follow the brand's servicing guidelines.
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Grinding and banging sound in the rear end of my 2018 ZB Holden Calais V
By David Morley · 07 Mar 2023

I have a 2018 ZB Holden Calais V, and the rear end has developed a grinding and banging sound under certain driving conditions. I reported this to my local dealer at its 132,000km service. The dealer submitted a warranty claim to Holden for a diff flush but the claim was denied by the extended warranty provider. I have contacted Holden Customer Care twice - which appears to be an overseas call centre – and after a 50-minute phone call and being put on hold three times the consultant came up with the same conclusion - warranty claim denied. I hung up in disgust. Failures in the rear differentials seems to be happening frequently in these cars. I bought mine brand-new with a seven-year unlimited kilometre new-car warranty and my car has only been serviced by Holden/GMSV dealers. Holden has abandoned Australia and customers like me and now I’m stuck. Surely Holden still has some responsibility with their customers. Can you please help me?

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Is a new turbo covered under my Mazda's warranty?
By David Morley · 21 Feb 2023

Got new motor from Mazda 12 months ago and now need a new turbo. Would this be covered under warranty? I was quoted over $9000 to fix.

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