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Nissan Pulsar 2013: Transmission failure

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The warranty on our 2013 Nissan Pulsar expired three months ago, and now the transmission has broken down. Should this occur in a brand new car and who should pay for this repair? Any advice would be greatly appreciated.

You would like to think that it shouldn't happen, but the reality is that sometimes it does. As it's out of warranty it's up to you to try and negotiate a deal with Nissan to cover at least part of the cost of the repairs. Do that by going directly to Nissan's customer service (1800 035 035) and requesting them to help out. If that fails you could seek help from the Victorian Government's consumer affairs department.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

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