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Having trouble shifting in my 2022 Isuzu MU-X

I took delivery of my 2022 Isuzu MU-X early in early December 2023. I noticed when starting the car, if I released brake when changing into drive I found some resistance to shift into D.

The other issue I am having is when park is applied and my vehicle is set to lock automatically (walk-away mode), sometimes the alert is activated. It is intermittent, but when it happens, the alert is activated. Then, when I gently move the gear shifter, I get the alarm for 'park not applied'. So I start the car again, go through the walk-away mode, but most times it doesn't work. I have to use the key fob to lock the vehicle.

My concerns are if the park position isn't functioning properly, how do I know if it is actually in park when I'm parked on an incline? And why is there some resistance when moving out from park? I feel like the two issues are related.

Thanks

This needs to be sorted out quickly as a car that you can't be sure is in Park is always a potential to roll away on its own causing who knows what grief and damage. It sounds like there's something amiss with the way the gear selector is talking to the actual transmission, and any resistance in the action of the shifter really shouldn't be there. That said, you do need to have your foot on the brake to select a gear from Park, so maybe you're taking your foot off the brake pedal prematurely.

You're possibly correct that the two issues are related as a car that thinks it's not in Park, will probably not want to allow you to use the walk-away locking mode. But here's the good news: This is absolutely a warranty issue and Isuzu needs to fix it at its cost.

Book the car in to be inspected as soon as possible and, in the meantime, make sure it's parked somewhere from which it can't roll away. Physically chocking a wheel (with a house-brick, a rock or whatever) isn't a bad idea till it's fixed, either.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

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