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    My Great Wall Steed keeps breaking down, can I get a refund?

    Great Wall Great Wall Advice Great Wall Steed Great Wall Steed Advice Great Wall Steed 2018

    I bought a brand new Great Wall Steed in February this year, after 3000 km it broke down with a DPI fault and it was repaired under warranty. The car was serviced at 5000 km, and at 7000 km broke down with DPI fault again. After nearly three weeks at the dealer it was replaced. Got the car back a week ago and it has happened again after another 650 km. What are my rights? Can I have the car replaced or money refunded as this is impacting my work?

    Answered by CarsGuide
    12 July 2018
    Graham Smith

    It would appear that you have a good case for a refund or a new car, but it’s a matter of negotiation with Great Wall in the first instance. If you don’t have any success go to the Victorian Government’s Consumer Affairs Department and enlist their help in negotiating a satisfactory outcome.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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