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All vehicles with automatic transmissions are fitted with a safety device that prevents the starter from engaging unless the transmission is in Neutral or Park. The device, usually a switch on the transmission, is connected to the ignition. If the car is in gear, you can switch the ignition on, but the starter won't engage when you try to start the engine. The dash lights normally go out when the ignition switch is moved to the start position. Though you have had the neutral-start safety switch checked, I would suggest you have it checked again to see if it is correctly installed and adjusted. Also check the alignment of the shifter and the wiring to make sure there are no loose or bad connections. The fact you can tap the shift to make it work suggests the fault is a mechanical one. If you can get the same result by moving the shift lever just slightly back or forth, you can be almost sure it's an adjustment problem.
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