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Are you having problems with your 2018 Hyundai Accent? Let our team of motoring experts keep you up to date with all of the latest 2018 Hyundai Accent issues & faults. We have gathered all of the most frequently asked questions and problems relating to the 2018 Hyundai Accent in one spot to help you decide if it's a smart buy.
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You're right in that Australia has no lemon laws, but we do have Australian Consumer Laws which are aimed at protecting consumers against these sorts of problems. It's frustrating that some car dealers are still using the old ‘oh, they all do that' defence to explain away problems that need to be fixed. Car companies would do well to crack down on any of their dealers who give such glib answers.
So the advice is to go straight over the dealer's head and talk to Hyundai's customer service department. A modern car shouldn't surge at any speed, and since your car is covered by its factory warranty, you need to give Hyundai every chance to put it right. Only after Hyundai has given up without a resolution should you talk to the ACCC on the basis of the car not being fit for purpose.
My experience is that Hyundai has been very diligent in fixing problems like this and looking after its customers, so forget the dealer and go straight to head office.