Browse over 9,000 car reviews
Are you having problems with your 2013 Toyota Kluger? Let our team of motoring experts keep you up to date with all of the latest 2013 Toyota Kluger issues & faults. We have gathered all of the most frequently asked questions and problems relating to the 2013 Toyota Kluger in one spot to help you decide if it's a smart buy.
Show all
It isn’t something that has appeared on our radar, but I can’t believe that Toyota wouldn’t be able to fix it. You should consult Toyota’s customer assistance people and lodge your concerns with them.
You’ll struggle to get a 2013 Kluger KX-S within your budget; you would have to go to an earlier model to find one that fits. You’re right the Kluger is roomier, but thirstier than the Outlander, which would fit within your budget. You say you’re a family of four; presumably two of those are children who might be comfortable in the rear seats. It’s probably a compromise, but it seems the Outlander would be the better choice for your circumstances.
It's interesting that the dealer has told you there is a problem, but Toyota denied it. I reckon I would believe the dealer in this instance, and suggest that Toyota is fobbing you off while they scratch their collective heads and try to work out what's wrong. I reckon it's an issue with the lock-up torque converter. Press for a solution.
Go back to the dealer and explain your concern to a more senior person. You should be able to resolve the issue on the spot, if you still not satisfied then take your complaint directly to Toyota.
Toyota is aware of the problem and issued an alert to dealers early this year. The clunking is coming from the intermediate steering shaft sliding spline, which is binding and releasing as the shaft turns. While they develop a long term fix they recommended to dealers that they replace the shaft, grease the steering shaft universal joints, grease the spline, and/or remove the shaft and work it up and down to free up the spline. They added that it is not a safety issue that is likely to cause a steering failure. Go back to your dealer and ask for an update on the company's efforts to find a long-term solution.
We haven't had any other reports, but on the surface it sounds like it could associated with the engine mounts, and I would be pressing Toyota for a solution.