Hyundai Iload vs Volkswagen Caddy 5

What's the difference?

The iLoad remains one of the most competent all-rounders in the business. This highlights the excellence of its original design, as it hasn't changed much since it launched here more than a decade ago.

However, it's starting to show its age a bit, particularly in terms of safety compared to HiAce and Transit Custom rivals which have aggressively raised the mid-size van benchmark to a five-star standard that rivals most sedans and SUVs.

We hope Hyundai will soon do the same with the iLoad, because apart from increasingly outdated safety it's pretty hard to fault. We're sure its army of loyal customers would agree.

The VW Caddy Cargo feels sporty and is undeniably fun to drive with its lively engine and responsive handling. But that doesn’t detract from its light workhorse capabilities.

Given the choice, we’d prefer the TDI320 turbo-diesel’s superior torque, payload and fuel economy, but for $2000 less this turbo-petrol version with enhanced safety still has plenty of appeal for small van buyers.

The iLoad is 5150mm long, 1920mm wide and 1935mm high with a 3200mm wheelbase. That height means it can access underground and multi-storey carparks, in which it's also easy to manoeuvre with a relatively compact 11.22-metre turning circle.

No doubt a big factor in the rear-wheel drive iLoad's enduring appeal is its simplicity and ruggedness, combining MacPherson strut front suspension with rack and pinion steering, leaf-spring live rear axle and four-wheel disc brakes. A sliding door on each side of the cargo hold come standard. The large tailgate window, equipped with a wiper/washer and demister, provides the rear-view mirror with a relatively clear picture of what's behind even with the cargo barrier and clear plastic covering on it.

The cabin environment is bright and airy with a tasteful mix of light and dark grey surfaces. The light grey cloth seats with their colourful striped inserts look sharp but we reckon they would also show some grime pretty quickly in a working role.

Our only criticisms are that, like the new HiAce, there's no fold-down inboard armrest for the driver. We don't know why Australia's top two mid-size vans do not have this simple feature, because it's standard issue in numerous rivals and creates a more relaxed driving position.

Our other gripe is the centre passenger seat, which shares the outer passenger's base cushion but has a separate backrest which can be rotated forward through 90 degrees to reveal a handy storage tray and dual drink holder on the back of it.

However, passenger comfort and safety are compromised as the seat is too narrow for an adult, the backrest has no head restraint, there's very limited leg room and only a lap seat-belt. And to make matters worse, the belt's buckle digs firmly into your right butt cheek when it's clicked in. This ‘seat' should be for emergency use only and, if you must, only for short distances.

Our SWB test vehicle has a 2755mm wheelbase and compact 4500mm length.

Its front-wheel drive chassis, which shares some architecture with the iconic Golf sedan, rides on simple but robust MacPherson strut front suspension, a coil-spring beam rear axle and four-wheel disc brakes.

With electric power-assisted steering, it has an 11.4-metre turning circle (larger than we expected) and load access is through asymmetric rear barn-doors and a kerbside sliding door.

The dash has a clean and minimalist look given that most functions including heating/cooling are controlled via the central touchscreen, which, like a phone, can be fiddly and therefore distracting while driving.

However, it does at least retain traditional rotary dials for audio volume and radio tuning.

The moulded composite bulkhead between cabin and cargo bay, with its mesh-protected central window, is effective as a cargo barrier and in minimising noise from the load area.

However, it appears Volkswagen has also fitted noise-absorbing fixtures over the rear wheel housings, which combined with the bulkhead, create civilised cabin acoustics.

Even so, tyre noise can still be intrusive at highway speeds on coarse bitumen surfaces.

The iLoad's 2062kg kerb weight and 3160kg GVM results in a genuine one tonne-plus payload rating of 1098kg and up to 125kg of that can be carried on roof racks. It's also rated to tow up to 1500kg of braked trailer and with a GCM rating of 4660kg (or how much you can legally carry and tow at the same time), that means you can do it at maximum GVM.

In other words, it can legally carry more than a tonne while towing 1.5 tonnes. Those numbers make the iLoad a very practical and versatile workhorse, well suited to a variety of trades and other working roles beyond the usual delivery chores.

The cargo hold, with its 2375mm length, 1620mm width and 1340mm height, offers a total load volume exceeding 4.4 cubic metres and is accessed through sliding doors on each side or via the single-lift tailgate. The load floor with its protective vinyl mat has a total of 10 load anchorage points.

There's no full-length roof lining like the new HiAce but the cargo hold walls and doors are lined to hip height and there's one internal light at the rear. The load floor length and 1272mm between the rear wheel housings means the iLoad can theoretically take two 1165mm-square Aussie pallets (without the cargo barrier installed).

However, loading these could be an issue if fitted with the single-lift tailgate, as it blocks forklift access when opened. And the 870mm side door opening (even less with the cargo barrier fitted) is not wide enough to allow a pallet to pass through it, so do your homework on the iLoad's suitability for your loading requirements.

The cabin has storage bins and bottle holders in each door, plus a shallow tray in the centre dash-pad, two different-sized gloveboxes, a cubby near the gearshift for small items like chewy etc and a pop-out dual cup/bottle holder in the centre console. The centre seat backrest also folds forward to reveal a large open storage tray and two small bottle/cup holders.

The Caddy’s 1433kg tare weight and 2150kg GVM result in a 717kg payload rating.

Up to 100kg can be legally carried on the roof, where external anchorage points covered by protective caps are provided for installing roof racks or rails.

It’s also rated to tow up to 1500kg of braked trailer but VW does not publish a GCM (Gross Combination Mass) rating, so we don’t know how much it can legally carry and tow at the same time.

The versatile cargo bay, which offers 3.1 cubic metres of load volume, is 1797mm long, 1614mm wide and 1272mm high. With 1230mm between the wheel housings, it can carry either a single 1165mm-square Aussie pallet, one 1000 x 1200mm Euro 3 pallet or two smaller 800 x 1200mm Euro pallets.

All can be loaded through the rear barn-doors, with 180-degree opening for easy forklift access. The sliding side-door’s opening is only 695mm, partly due to intrusion of the bulkhead, so kerbside access is only for smaller items.

There are six load anchorage points and even though the cargo bay’s walls and doors are lined to mid-height, there’s no protective floor covering, which we would recommend to avoid unsightly dents and scratches. There’s also bright LED lighting and another handy 12-volt outlet.

Driver and passenger have plenty of cabin storage with large bottle holders and bins in each door, dashboard bins, a large glove box, full-width overhead storage shelf and a centre console offering four open storage nooks and dual small-bottle/cupholders.

The Cargo range offers eight variants (10 if you include the Crewvan) with a choice of petrol or diesel engines, manual or auto transmissions and two wheelbase lengths comprising Standard (SWB) and Maxi (LWB).

Our test vehicle is the Cargo SWB, equipped with a 1.5-litre turbocharged four-cylinder petrol engine and seven-speed dual-clutch automatic for a list price of $39,990.

Externally you get a no-frills workhorse designed for hard work, with ample dark grey plastic in the usual places where bumps, scrapes and wear occur, including the bumpers, door handles and door mirrors.

However, at least there are silver plastic wheel covers (easy to replace if damaged) to add some bling to its robust 16-inch steel wheels and 205/60R16 tyres, with a full-size spare.

There’s also work-focused rubber flooring in the cabin as you’d expect, which is in stark contrast to numerous creature comforts you might not expect like keyless start, height/reach adjustable leather-rimmed steering wheel, adjustable lumbar support on both bucket seats, heated door mirrors, a reversing camera, rear parking sensors and separate cabin/cargo bay locking.

There’s also standard wireless smartphone charging, two 12-volt accessory outlets and a pair of USB-C ports, plus a four-speaker multimedia system with 8.25-inch colour touchscreen and multiple connectivity including Apple and Android devices.

However, in stark contrast to this tech, there’s no AM radio band. Go figure.

The iLoad's 2.5 litre four-cylinder DOHC 16-valve turbo-diesel is a refined and proven performer with Euro 5-emissions compliance (so no AdBlue needed), common rail direct injection (CRDi) and variable vane turbocharging with impressive flexibility. It produces a class competitive 125kW at 3600rpm and peak torque of 441Nm between 2000-2250rpm, but there's ample throttle response and pulling power on tap either side of those figures.

The five-speed torque converter automatic is an equally robust and proven transmission, although most rivals have updated to closer ratio six-speed units. Even so, the iLoad delivers crisp and smooth shifts in auto mode, with the option of sequential manual shifting if required. The transmission's gearing and 2.92:1 final drive ratio provide a good compromise between stop-start city delivery work and economical highway driving.

The spirited and economical 1.5-litre four-cylinder turbocharged petrol engine produces its maximum 84kW across a 1500rpm-wide power band between 4500-6000pm.

Torque enjoys similar band width as its 220Nm is served at full strength between 1750-3000rpm, which showcases this little engine’s impressive flexibility.

The seven-speed dual-clutch automatic offers three drive modes comprising Drive, Sport and Tiptronic; the latter for manual-shifting using the steering wheel-mounted paddles. There’s also an electronically-controlled automatic locking diff.

Hyundai's official combined figure of 8.8L/100km seemed realistic at the beginning of our road test which included a variety of roads and payloads, from near empty to three-quarters of a tonne. So we were impressed to see near-identical numbers after crunching trip meter and fuel bowser readings. Needless to say, that's great economy for a one-tonne van and no doubt another reason for its enduring popularity. Based on our figures, you could expect a realistic driving range of around 870km from its 75-litre tank.

VW claims an official combined figure of 6.2L/100km and the Caddy’s dash display was claiming 7.2 at the end of our 252km test, of which about one third was hauling its maximum payload.

After crunching the numbers from tripmeter and fuel bowser readings, our own figure was very close to the Caddy’s at 7.4L/100km.

So, based on our figures, you could expect a ‘real world’ driving range of around 670km from its 50-litre tank using 95 RON fuel.

The iLoad has big grab handles on the windscreen pillars to assist entry and once aboard it's not hard for drivers of most shapes and sizes to find a comfortable position, thanks to the height-adjustable seat, height-and-reach adjustable steering wheel and decent-sized left footrest.

The instrumentation is easy to read and dashboard controls are clearly marked and intuitive to use. There's a clear eye-line to the left door mirror but given that there's no blind-spot monitoring, this mirror would benefit from the addition of at least a dedicated wide-angle lens.

In city and suburban driving the iLoad is surprisingly quiet for a van without a sealed bulkhead between cabin and cargo hold. However, tyre roar emanating from the rear wheel housings does become quite intrusive at highway speeds, particularly on coarse bitumen surfaces.

The over-driven fifth gear ensures the engine isn't working hard though, with only 1800rpm at 100km/h and 2200rpm at 110km/h, which contributes to good fuel economy on long hauls. The cruise control also works well and is a big improvement on the last iLoad we tested in 2017.

The 2.5 litre turbo-diesel and five-speed auto are well-honed for this working role. They provide ample performance in city and suburban driving, even though the gaps between five gears are more noticeable now given the increasing use of six gears in rival automatic vans.

It may be a small vehicle but people of most shapes and sizes can find a comfortable driving position thanks to its spacious cabin with ample headroom, comfortable and supportive bucket seating with adjustable lumbar support and a big left footrest. Rake adjustment for the seat’s base cushion would make it even better.

Although it looks like a back-to-basics workhorse it doesn’t drive like one, particularly when unladen.

It feels more like a car than a van and is quite engaging (dare we say sporty) with its combination of firm but supple suspension, nicely weighted and communicative steering through the delightful leather-wrapped wheel and reassuringly strong retardation from a quartet of disc brakes.

It has less power and torque than its TDI320 turbo-diesel sibling and both peak values are accessed further up the rev range, so it must maintain higher rpm than the diesel for optimum performance which is typical of small turbo-petrol engines.  

The sweet-shifting seven-speed dual-clutch automatic makes this easy to achieve, though, particularly when you have the option of manual paddle-shifting.

The gearing also ensures low engine stress at highway speeds, requiring only 2000rpm to maintain 110km/h.

Although its agility is great for zipping through busy traffic or down narrow city lanes for delivery work, unfortunately it can’t erase the huge blind-spot over the driver’s left shoulder caused by the cabin bulkhead and, beyond that, the solid cargo bay walls.

The passenger-side door mirror is not large enough for adequate visual coverage of this hazardous zone. Although blind-spot monitoring and rear cross-traffic alert are available as pricey options, we reckon they should be standard issue for not only our test vehicle but all solid-walled vans.

To test its load-carrying, we inflated the tyres to the 42psi cold pressures recommended on the placard and forklifted 415kg into the cargo bay.

With our crew of two, that equalled a 575kg payload that was about 140kg under its peak rating (we would have loaded more but weights were in short supply on the day).

Even so, the rear coil springs only compressed about 45mm, which was no different to when we loaded a similar model with more than 700kg. The rear suspension felt slightly firmer but still supple under this weight, maintaining safe and predictable handling.

 It also performed well on our 13 per cent gradient, 2.0km-long set climb at 60km/h, self-shifting down to a suitable gear and easily hauling this load to the top.

Engine-braking on the way down, in a manually-selected second gear, was minimal at best requiring several brake applications to keep it under the posted 60km/h speed limit.

However, this is typical of small displacement motors with heavy loads on their backs.

A maximum five-star ANCAP rating applies to all Cargo variants built from July 2022.

The Caddy Cargo offers numerous safety features headlined by seven airbags and AEB, along with new MY23 upgrades comprising 'Lane Assist' and 'Front Assist'.

Lane Assist operates above 60km/h to provide steering correction when the vehicle appears to be leaving the lane without the driver using the turn signal.

Front Assist detects cyclists/pedestrians plus oncoming traffic when turning at an intersection and can apply autonomous braking to avoid a collision.

There’s also a reversing camera and rear parking sensors, daytime running lights, non-adaptive cruise control, a driver fatigue alert system and more.

Five years/160,000km warranty. Scheduled servicing every 12 months/15,000km whichever occurs first. Lifetime Service Plan includes capped-price servicing for first five scheduled services ranging from $356 to $506.

The Volkswagen Caddy Cargo is covered by a five year/unlimited km warranty with 12 months roadside assist.

Scheduled servicing every 15,000km or 12 months whichever occurs first.

Total capped-price servicing for five years/75,000km is $3142, or a pricey average of $628 per year.

However, VW offers an upfront five-year care plan that represents a $1492 saving (that’s almost 50 per cent) for the same service period.