Volkswagen Amarok 2017

Volkswagen Amarok 2017 Q&As

Check out real-world situations relating to the Volkswagen Amarok here, particularly what our experts have to say about them.

• 2013 Volkswagen Amarok diesel engine failure

  It’s always worth contacting a carmaker’s customer service division in a case like this. I agree that 136,000km is far from a reasonable expected lifespan for a modern more vehicle of any sort. But exactly how Volkswagen Australia will view the matter will depend on the car’s service history and how it was used.

  You might have some luck and perhaps financial assistance in getting the Amarok fixed, but VW could also point at the age of the vehicle and the fact that it’s way out of warranty. But, again, if you don’t ask, you’ll never know. Don’t bother pursuing this at a dealership level, either, go straight to head office.

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• Noisy pulley-belt in 2015 Volkswagen Amarok

  It sounds like there’s not much left to change in terms of belts and pulleys on your vehicle. But did you change the relevant tensioners at the same time? Tensioners run on bearings which can start to seize up over time and kilometres, often contributing a squealing noise that is easily confused with belt-squeal. Also, simply changing the pulley on, say the alternator or the air-con compressor, will not cure the noise if it’s being caused by the alternator or compressor itself.

  Other things to check include the correct belt tension and the alignment of the belt (is it running truly between the pulleys, or attempting to run slightly sideways?) Don’t rule out a coolant leak that is getting on to the rubber belt and causing it to squeal.

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• 2013 Volkswagen Amarok transmission is vibrating between gears

  You need to get this vehicle to a transmission specialist right away. There’s clearly something not right either mechanically or electronically with the gearbox, and continuing to drive it in its wounded state is a big chance to cause more damage than has already been done.

  Any vibration in an automatic transmissions suggests either torque converter or internal problems. It may already be too late for your vehicle, and the damage may already be done. But the sooner you get to a specialist, the less expensive, permanent damage will be done.

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• My 2011 Volkswagen Amarok dual-cab will not disengage from low-4WD into 2WD

  The refusal to shift from four to two-wheel-drive could be any number of things from an electrical or switching fault to a mechanical failure within the transmission or transfer-case. So that needs to be checked out before you do any more damage to the vehicle.

  In fact, the best advice would be to not drive the car any farther at all, because the jerkiness you describe is typical of a part-time all-wheel-drive vehicle that is locked in all-wheel-drive being driven on a normal, or grippy, surface. The need for the inside and outside wheels of a vehicle need to turn at different speeds when cornering, is over-ridden in a car like yours when low-range all-wheel-drive is selected. At which point, what you're feeling is the entire driveline fighting itself and loading up incredible stresses into the axles and differentials. Drive it any distance like that and you'll surely break something mechanical.

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