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Forget the new VW Golf hatch - this little tacker could be the most important addition to Volkswagen’s local range in decades.
It’s the 2020 VW T-Cross small SUV, a model that is here to take on the likes of the Kia Seltos, Mitsubishi ASX, Honda HR-V and Hyundai Kona.
The T-Cross small SUV has been around for a while in other markets - it launched back in late 2018 in Europe, but it’s new to us, and in this review we’ll cover all the essentials like pricing, practicality, ownership and, of course, how it drives.
Let’s get to it!
Mahindra. It isn’t exactly a household name in Australia. Not like the Toyotas or Nissans or Mitsubishis of the world. But in India it outranks those storied automakers easily with its range of SUVs, like the one we’re looking at for this review.
Those who do know the brand in Australia will probably know it for the long-running and decidedly agricultural Pik Up ute, a favourite of those who need a low-cost farm-ready work tool.
But Mahindra wants to turn its image around in Australia, and break into the mainstream with this latest offering, the XUV700.
The good news is, Mahindra is maintaining the low-cost entry point, as its rivals from Japan and Korea work their way up the price-scale, but does it have what it takes to hold its own in one of Australia’s most hotly contested new car segments? Let’s find out.
The Volkswagen T-Cross might be late to the small SUV party, but it’s not so much tardy, as making a fashionable entrance.
It’s a very impressive compact SUV - big on space, style and comfort, well priced, decently specified and a smart option for customers who aspire to a German badge being shown off in their driveway.
We love a car which subverts expectations, and for the most part, the XUV700 has managed to. It feels like the brand has leapt over a few steps when it comes to design, quality, and particularly drivability, which bodes well when you combine it with a bargain price, a good equipment list and solid packaging.
The question is: Does the Australian market have room for yet another value player in a space already so well occupied by Chinese newcomers? Only time will tell.
It’s not to be confused with the slightly larger T-Roc model, which has just arrived here too. The T-Roc is bigger, based on the Golf. But that model isn’t quite as clever when it comes to its design as this one.
Despite being smaller, the T-Cross is super smart when it comes to overall packaging. It’s based on the Polo city car, and isn’t much bigger in terms of nose-to-tail length (T-Cross: 4108mm; Polo: 4053mm). However the T-Cross is a taller, boxier design, and that means added practicality. It is 1760mm wide and 1583mm tall, whereas the Polo is 1751mm wide and 1446mm tall.
It still has the rugged SUV styling cues you’d expect, albeit in a bit more of an urban-focused design. There are still chunky bumpers and off road inspired bits to separate it from a standard city hatchback, and it has 180mm of ground clearance - ideal for jumping the occasional gutter.
And because it’s a VW sold in Australia, there are option packs to add on if you want them. The test car you see in these images has the R-Line pack optioned up, which adds a number of body design changes and 18-inch wheels on the outside, and some nice bits inside, too. More on that in the next section.
Disappointingly, VW has launched the T-Cross with a base model that still has halogen headlamps, where the mid-spec car you see here has LED lighting all around. I’ll break down the specs for you in the pricing section.
The XUV700 is a clean-sheet design on an all-new platform and it shows. There are still echoes of the past in this SUVs bodywork, with the raised rear haunches and traditional Mahindra-shaped grille, but it feels like it’s taken a massive leap into the 21st century this time around.
It has a strong modern flavour and presence on the road, which doesn’t feel more than a generation behind like previous Mahindra offerings. Gone are the awkward curves and frumpy edges of its predecessors, and instead we’re welcomed by a more refined face, nipped and tucked rear with sporty touches, tough haunches and a contemporary overall look.
Inside the most dramatic upgrades have been deployed, including the impressive digital suite, seemingly decent software with a quick, responsive, and customisable instrument cluster, a new more attractive steering wheel, and a much smoother flow and coherency to design which we haven’t seen before from the Indian giant.
There are only a handful of areas, like the dorky elongated shifter, some hard plastics in the doors and atop the shapely dash, and the manual handbrake in the base car to remind you of its bargain price-point and origins.
It’s nice these attributes unite for an uncontroversial and modern overall feel, and quality is feeling on-par, but it’s also hardly original.
The headlights and steering wheel look like they could be worn by any Renault, the tail-lights look like they belong on a Nissan, and the dual-screen dash and door-mounted electric seat controls are clearly meant to emulate Mercedes.
Actually, one for the switchgear nerds, the function stalks are from the SsangYong parts bin, a holdover from when Mahindra owned the Korean automaker. Still, if you’re going to take inspiration, I can think of worse places to take it from, and it’s frankly remarkable all these pieces of inspiration fall together so well.
There are some SUVs in this segment of the market that pack more in than you think is physically possible. The Honda HR-V comes to mind first and foremost, and the T-Cross is very close to that benchmark-setter when it comes to interior practicality.
That’s because the T-Cross has a clever sliding second-row seat that allows you to either prioritise back seat room, or boot capacity. Depending on what you’re doing, you can adjust the space ratio to suit.
The sliding second-row means the boot capacity can either be 385 litres (seat all the way back) or 455L (seat forward), and that increases to 1281L with the seats folded flat, too. Under the boot floor is a space saver spare wheel, and those rear seats fold 60:40 as well.
With that back seat in its most passenger-focused setting, and with the driver’s seat set for myself (182cm), I had easily enough knee room, toe space and headroom to be comfortable for hours in the back. With it slid forward, that wasn’t the case - but it’s arguably only going to be used like that if you have younger children in boosters or baby capsules, anyway.
Either way, it’s a good compromise, one that many competitors can’t offer. Not even the HR-V (though it has Magic Seats which are amazing in their own right).
The back seat amenities are a mixed bag. There are two USB ports for keeping devices charged up, as well as a pair of map pockets on the seat backs, and a pair of large door pockets. Unlike some more expensive VW models, those pockets aren’t lined, though, and that’s a bit annoying as things will move around in them, as they’re not shaped for bottles.
There are no cup holders, no fold-down armrest, and no rear ceiling-mount grab handles. So it really depends what you prioritise when it comes to the back seat experience.
The front cabin is very familiar to those who have sat in a VW over, say, the past five years. It’s a well designed and very ergonomically smart space, with everything falling to hand just as you’d expect.
The media screen is excellent - an 8.0-inch touchscreen with Apple CarPlay and Android auto, but not sat nav as standard (optional). There are knobs and buttons on either side, so it’s easy to find your way around the screen, and the menus are logical, too.
Storage includes a pair of small cup holders between the front seats, a covered centre bin, a decent glovebox, and a storage tray on the dash top. There’s also a storage caddy in front of the gear selector, which houses a wireless phone charger pad, and also two more USB ports. And just like the rear, the front door pockets are large but unlined, though at least up front you get padded elbow pads on the doors.
The steering wheel is lovely, and the optional pack with the upgraded sound system and digital driver info screen is worth the money, if you ask me. It adds to that technical, Teutonic feeling that you get in VW products, and helps align the interior nicely to the already excellent standard of perceived quality - even if there are plenty of hard plastics used.
Low-cost options in the mid-size SUV space usually get a bunch of basic stuff wrong. Laggy, ugly software, for example, is prevalent in the MG HS, while clumsy switchgear takes away from the Haval H6, and a particularly awkward driving position is notable in the LDV D90.
Mahindra’s XUV700 does not fall into these traps. The front seat feels spacious and airy, the seating position is high but not unsettling, and the thing which took me aback the most is the way everything works.
It’s a little annoying the base car gets no telescopic adjust and misses out on a second bottle holder because of the manual handbrake, but other than this, the ergonomics in the cabin are solid. A centre dial, for example, can be switched from navigation controls to function as a volume dial if desired, and there are plenty of shortcut buttons for the multimedia and the dual-zone climate making it a breeze to adjust things on the move.
For storage there is a large bottle holder and map pocket in each door, a large bottle holder (two in the case of the AX7L) in the centre, a bay under the climate unit good for phones and wallets (it is a wireless charging pad in the AX7L), and there’s a deep armrest console box between the front occupants.
The second row is also airy and spacious, with a nearly flat floor making even the centre position seemingly suitable for an adult. Behind my own seating position I had plenty of space at 182cm tall, and there are a set of adjustable air vents plus a slot for a phone, a USB-C charging outlet, and large bottle holders in the doors.
The third row? It’s not bad, but I’ve sat in better. The left-hand side second-row seat folds up and rolls forward, making access better than some of its rivals, but behind the second row my knees are hard up against the seat in front, and my head is touching the roof. There’s decent amenity; a bottle holder on each side and an adjustable air vent with a fan controller, but this is a space best left for kids.
Mahindra doesn’t have an official boot capacity number to give us yet, but predicts it will be over 700 litres given the dimensions. With the third-row folded it looks cavernous, but with it deployed you’ll be lucky to get a day bag in behind.
For those interested in towing, the XUV700 can tow a 1500kg braked trailer (750kg unbraked) and there’s halfway decent ground clearance, at 196mm.
With a starting price of $27,990 MSRP (before on-road costs), the VW T-Cross is priced close to a number of key competitors in the small SUV segment.
It’s up against the likes of the Honda HR-V (from $24,990, VTi auto) Mitsubishi ASX (from $25,990, ES auto), Nissan Qashqai (from $29,990, ST auto), so if brand cache is what you’re after in your small SUV, this compact semi-premium branded model is going to appeal.
It also has plenty of boast about when it comes to standard specs, with a comprehensive equipment list offered on all models.
Starting at the base model 85TSI Life, the list includes 16-inch alloy wheels, halogen headlights with LED daytime running lights, manual air-conditioning, wireless smartphone charger (Qi), four USB ports (2x front, 2x rear), black roof rails, a leather multi-function steering wheel, front fog-lights, automatic headlights and 8.0-inch multimedia system with app-connect functionality (Apple CarPlay and Android Auto phone mirroring), as well as Bluetooth connectivity.
The safety spec list is decent, as well. All T-Cross models come with a reversing camera, autonomous emergency braking with pedestrian and cyclist detection, driver fatigue detection, parking sensors and low-pressure tyre indicator.
If you step up the budget a bit to the T-Cross 85TSI Style ($30,990 MSRP), you see the addition of 17-inch wheels, LED headlights, dual-zone climate control, keyless entry, push-button start, steering wheel-mounted paddle shifters, front sports seats and chrome exterior highlights.
The list price of the 110TSI Style model is yet to be determined (we’re expecting about $36K). But as well as a bigger engine, it’ll add some extra gear, such as 18-inch alloy wheels, dark tinted rear windows, gloss black door mirrors and model-specific interior trim finishes.
The Style grade additionally gains safety items such as adaptive cruise control, blind-spot monitoring, automatic high beams and rear cross-traffic alert. That gear can be added to the Life model for $1200.
There are two other packs available, both of which are fitted to the model you see in these pictures.
The ‘Sound and Vision’ pack ($1900) is available on all grades, and sees the addition of the brand’s excellent digital cockpit, plus onboard GPS sat nav, and a 300-watt premium sound system by Beats.
The ‘R-Line’ package (only on Style grades - $2500 for the 85TSI and $1900 for the 110TSI) upsizes the rims to 18-inches, plus adds gloss black body accents, aluminium pedals, a flat-bottom steering wheel, tinted rear windows, unique cloth upholstery, dark headlining and R-Line door scuff plates.
Curious about colours (or colors, depending on where you’re reading this)? There are a few to choose from, including: Pure White and Dark Petrol (dark blue) at no cost, then there are the metallic finishes ($600) including Energetic Orange, Limestone Grey, Reflex Silver and Reef Blue, and then there’s this “special colour”, Makena Turquoise Metallic ($800).
Curious about T-Cross accessories? There are several to choose from, including load sill protection plates, door sill protectors, tailgate garnish, roof rack bars, a roof cargo box, a bicycle carrier, ski/snowboard carrier, mudflaps, side steps, floor mats (rubber), cargo mat, cargo tray, weathershields and different rims.
This car has its work cut out for it because the precedent for Mahindra SUVs in Australia isn’t great.
Back in 2018, this car’s predecessor, the XUV500 arrived to lacklustre reviews despite its similar market positioning. Back then, low-cost alone wasn’t enough to crack Australia’s heated mid-size SUV market, but now Mahindra is promising its all-new generation product is different and ready for a more global audience.
The pricing for the XUV700 is immediately impressive. Starting at $36,990 drive-away for the entry-point AX7, this car is now officially Australia’s cheapest seven-seat SUV, and this hasn’t come at the expense of standard equipment.
The price includes 18-inch alloy wheels, LED headlights, dual 10.25-inch screens for the multimedia and digital instruments, wired Apple CarPlay and Android Auto connectivity, synthetic leather interior trim, a six-way power adjustable driver’s seat, dual-zone climate control, push-start ignition, and even a panoramic sunroof.
Stepping up to the top-spec AX7L which commands a $3000 premium ($39,990 drive-away) adds some missing safety equipment like a blind spot view monitor, a more advanced adaptive cruise system (able to come to a full stop and re-start), as well as a 360-degree parking camera.
This version also scores electronically retracting door handles, a premium audio system, and a wireless phone charger.
Bizarrely, it also adds a seventh airbag for the driver’s knee and a telescopically adjustable steering column, and swaps out the manual lever handbrake for a digital switch.
These are things which would normally be expected as standard on many of its rivals, and it’s a shame to see safety items, particularly airbags, behind a paywall.
Regardless, the fact this car manages to significantly undercut established rivals like the entry-level seven-seat Nissan X-Trail, Mitsubishi Outlander, Honda CR-V and even the cut-price LDV D90, while providing similar equipment levels is pretty impressive.
There are no options for now bar several accessories. All five colour options are free, and Mahindra says there’s more to come in terms of spec levels and interior options if all goes well.
Powering the VW T-Cross will be two different engines.
At launch, and in our test car, is the 85TSI petrol engine, a 1.0-litre three-cylinder turbo unit with 85kW of power (at 5000rpm) and 200Nm of torque (from 2000-3500rpm). It is teamed exclusively to a seven-speed dual-clutch automatic transmission, and only comes in front-wheel drive. It’s hardly fast, but can manage 0-100km/h in 9.9 seconds.
There’ll be a more powerful 110TSI motor soon. It has a 1.5-litre four-cylinder petrol-turbo with 110kW of power and 250Nm of torque. It also comes with a seven-speed dual-clutch auto and 2WD. It’s hardly a horsepower hero, but VW claims a 0-100km/h time of just 7.8sec for this variant.
So that means there’s no diesel, no four-wheel drive (4WD or 4Motion), nor all-wheel drive (AWD), and no hybrid, plug-in hybrid or electric variant, either.
The kerb weight for the 85TSI model is just 1240 kilograms, which is very light for a small SUV. The towing capacity is also a bit light, with an unbraked towing capacity of 630kg and a braked towing capacity of 1100kg.
There’s just one engine for the XUV700 for now, a 2.0-litre turbocharged four-cylinder designed in-house at Mahindra.
Power outputs are comparatively impressive at 147kW/380Nm, especially when lined up against the old 2.5-litre non-turbo units powering some rivals.
The power is channelled to the front wheels via a six-speed Aisin-sourced traditional torque converter automatic. For a keen driver this is preferable to a CVT or a dual-clutch, so this sits well with us.
Overseas there is also the option of a 2.2-litre turbo-diesel (136kW/450Nm) with all-wheel drive, but this is yet to materialise for the Australian market.
Claimed fuel consumption for the T-Cross 85TSI is 5.4 litres per 100 kilometres - the claim is perhaps a little ambitious, as is often the case with Euro three-cylinder petrol engines.
But it does have start-stop technology and brake energy recuperation, and during my time in the T-Cross I’ve seen a return of 6.4L/100km across a mix of urban and country driving, as well as some long highway stints.
Efficiency is officially rated at 8.3L/100km for both XUV700 grades, which is not bad but not great. Understandable for an SUV which weighs in excess of 1800kg powered by a 2.0-litre turbocharged engine.
We didn’t pull an as-tested fuel number this time around as we were hopping in and out of different vehicles, so standby for a more detailed analysis when we have one for a week-long follow-up test.
The fuel tank comes in at 60 litres, for a theoretical range of roughly 723km.
Hoping to hold out for a hybrid? Don’t. Mahindra isn’t working on one. Look to its incoming fully-electric BE sub-brand instead.
The T-Cross drives like a Volkswagen. That might sound like a pretty obvious assertion, but the fact of the matter is that the German brand has a certain feel to the way its cars drive, and this little teeny weeny SUV drives rather similarly to some of the other members of the VW family, including much larger models.
That's one of the things I like most about the T-Cross. It drives bigger than it is. That means it feels substantial and considered on the road, not light (even though it is, at 1240kg) or small (though it is) and it doesn't feel like it'll get pushed around on the open road either.
Truly - I did more than 600 kilometres in the T-Cross, including a lot of highway and open road testing, and it feels substantial, refined and well resolved, which is something you can't necessarily say about a lot of its small SUV competitors.
It's impressive, but it isn't perfect.
The engine is good and offers a nice whoosh of midrange pulling power, but in stop-start traffic the throttle response - in combination with the dual-clutch auto and start-stop engine tech - can make for some frustratingly slow take-offs.
As speeds rise, it's a more enjoyable drive. The transmission shifts smoothly and smartly, and the engine response is ample, though up steeper hills you might wish for a touch more grunt, and the good news is the 110TSI model coming soon is bound to appease that desire.
The steering is nicely weighted and offers decent feel to the driver's hands, and you're never left second-guessing what will happen next.
The suspension is quite well sorted, though my test car's 18-inch alloy wheels and low profile tyres (Hankook Ventus Prime 215/45/18s) were a little sharp over less-than-perfect urban streets. It still rides well and copes with big lumps and bumps decently, but it can be a little jittery - though arguably any small SUV on 18s will have a similar criticism levelled at it.
It’s good. Surprised? Me too.
The XUV700 is good to drive in a fundamental way which is not the case for its Chinese rivals. There’s no impending feel of understeer or clumsy dynamics on show. The XUV700 is controlled and solid on the road, with a surprising level of refinement in the cabin.
Visibility is plentiful, and while power from the turbo engine isn’t quite as urgent as the figures initially suggest, it’s more than enough for a family commuter. Even the six-speed transmission is smooth and unobtrusive, unlike many dual-clutch or CVT options in this space. There isn’t even any noisy engine surging, with the unit here feeling refined and distant.
It’s almost ready to duke it out with more established rivals, but there are still flaws. The steering, for example, is very light. This will make it easy to control in low-speed parking situations, but it lacks any kind of feel or feedback at speed.
The ride is comfortable, perfect for its family intentions. Mahindra utilises a multi-chamber system here to achieve unusually competent response over a host of different surfaces, especially rare for a vehicle at this price or in this category. Everything comes at a cost, though, and the cost of this system is a fair bit of body roll in the corners, and a bouncy nature over undulations.
Fundamentally, though, this car is solid. Nothing proved this more than the brand letting us drive its family SUV on a track at speed. What seems like a silly stunt is an important vote of confidence in the way this car handles, because it’s at track speeds and conditions where all the ugly characteristics will come to the fore.
While it’s certainly no track hero, what was most impressive is despite its rolly suspension and ultra-light steering, there were no major red flags about this car which stood out. It’s solid, and Mahindra knows it. I’d dare MG or GWM to do the same with the HS or H6.
What does all this mean for you? The car has safe road holding and confident dynamics, as well as the comfort for your family. It’s not as razor-sharp as the Japanese or Korean competition, but it’s better than all of its low-cost rivals.
The VW T-Cross scored a high five from ANCAP, with the maximum five-star crash test rating - confusingly, awarded in April 2020, but under 2019 criteria.
Even so it was seemingly very impressive in its performance when it came to front occupant protection (97 per cent), and it comes very well equipped on the safety front.
All models have auto emergency braking (AEB) that works at speeds from 5-250km/h, and it includes pedestrian and cyclist detection (4-80km/h), plus there’s a lane departure warning and lane keeping system that works at speeds of 60-200km/h. There’s also a reversing camera and parking sensors all around, and those sensors incorporate “Manoeuvre Braking”, which will auto-brake if a low speed impact is predicted (rear AEB).
The extra stuff you get in the optional pack for the Life (but standard on Style variants) includes blind spot monitoring, rear cross-traffic alert, adaptive cruise control and automatic high-beam lights. It’s 2020, and in this writer’s opinion, additional safety spec shouldn’t be an optional extra - but at least it’s available, which is more than you can say for some others in this part of the market.
It also has the usual electronic nannies you’d expect, such as ABS, EBD, ESC, driver fatigue detection and even VW’s multi-collision brake system, which will slam the brakes on after an impact to lessen the potential for further damage.
It’s missing items such as speed sign recognition, driver facial detection, and rear seat reminder.
The T-Cross has six airbags (dual front, front side, full-length curtain) as standard, and there are dual ISOFIX child seat points in the back outer seats, as well as three top-tether baby seat attachment points.
At least on paper, the XUV700 does well. Standard active equipment includes auto emergency braking (a first for the brand, which we were given the opportunity to test on a dummy - it definitely works), lane keep assist with lane departure warning, adaptive cruise control, and traffic sign recognition.
Only the top-spec AX7L gets stop and go function for the adaptive cruise, a 360-degree parking camera suite, and a laggy low-framerate blind spot camera in place of an actual blind spot sensor system, the latter being the standard throughout the industry.
The side curtains extend all the way to the third row, although, oddly, the AX7L is the only one to get a seventh airbag (for the driver’s knee).
The verdict is out on this car’s actual crash performance until it secures an ANCAP rating, which it is yet to do.
VW Australia backs its models with a five-year/unlimited kilometre warranty plan, which is equal to the majority of mainstream players in the market.
There’s also a couple of new service plans available, aimed at lowering the cost of ownership.
At the time of writing, the pricing for the brand’s “Care Plans” were pegged at $990 for three years/45,000km, or $1800 for five years/75,000km cover (VW says the first service is free).
If you compare that to the brand’s pay as you go offer (Assured Price Service), you’ll save $256 for three years, or $645 if you get the five-year plan. It’s well worth considering rolling into your finance plan.
There’s one year of roadside assist cover included for new VW products, but if you maintain your car with the brand, it renews up to nine further times, allowing 10 years of roadside cover.
Seven years of warranty is a good start, and has Mahindra joining an increasingly large club of challenger brands which are following in the footsteps of Kia by offering above-average coverage in this department. Mahindra’s version only covers the first 150,000km of distance, but there’s seven-years of roadside assist, too.
At the time of writing, Mahindra was yet to land on service pricing. This could be the last piece of the puzzle for some buyers. The XUV700 needs to be serviced once every 12 months or 10,000km.