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Forget the new VW Golf hatch - this little tacker could be the most important addition to Volkswagen’s local range in decades.
It’s the 2020 VW T-Cross small SUV, a model that is here to take on the likes of the Kia Seltos, Mitsubishi ASX, Honda HR-V and Hyundai Kona.
The T-Cross small SUV has been around for a while in other markets - it launched back in late 2018 in Europe, but it’s new to us, and in this review we’ll cover all the essentials like pricing, practicality, ownership and, of course, how it drives.
Let’s get to it!
For a small SUV that technically starts under the $40,000 mark, the 2024 Volkswagen T-Roc has a fair bit going for it.
It’s still in its first generation, but updates have made some parts of the T-Roc feel properly up to speed. And the parts that haven’t? Well, maybe that’s not such a bad thing.
We’re driving the mid-spec Style 110TSI, which sits above the base CityLife, but below the R-Line. Then of course, there’s the wicked R variant.
But is this a Euro that could replace your trusted Japanese small SUV?
The Volkswagen T-Cross might be late to the small SUV party, but it’s not so much tardy, as making a fashionable entrance.
It’s a very impressive compact SUV - big on space, style and comfort, well priced, decently specified and a smart option for customers who aspire to a German badge being shown off in their driveway.
So that’s the T-Roc, a bit of Euro style that’s still priced to take the fight to some small SUVs from Japan or Korea.
Is it the cheapest style-forward small SUV you can get? No, but it’s far from the expensive end of things.
Plus, if you can resist ticking some option boxes, it beats some value-focused rivals and looks good doing it.
If the feeling of a sturdy fit-out and a confidence inspiring drive is important to you, I reckon the T-Roc should be an entry on your shopping list.
It’s not to be confused with the slightly larger T-Roc model, which has just arrived here too. The T-Roc is bigger, based on the Golf. But that model isn’t quite as clever when it comes to its design as this one.
Despite being smaller, the T-Cross is super smart when it comes to overall packaging. It’s based on the Polo city car, and isn’t much bigger in terms of nose-to-tail length (T-Cross: 4108mm; Polo: 4053mm). However the T-Cross is a taller, boxier design, and that means added practicality. It is 1760mm wide and 1583mm tall, whereas the Polo is 1751mm wide and 1446mm tall.
It still has the rugged SUV styling cues you’d expect, albeit in a bit more of an urban-focused design. There are still chunky bumpers and off road inspired bits to separate it from a standard city hatchback, and it has 180mm of ground clearance - ideal for jumping the occasional gutter.
And because it’s a VW sold in Australia, there are option packs to add on if you want them. The test car you see in these images has the R-Line pack optioned up, which adds a number of body design changes and 18-inch wheels on the outside, and some nice bits inside, too. More on that in the next section.
Disappointingly, VW has launched the T-Cross with a base model that still has halogen headlamps, where the mid-spec car you see here has LED lighting all around. I’ll break down the specs for you in the pricing section.
The T-Roc subtly stands out without being garish, avoiding becoming part of the highway or suburban camouflage without relying on extreme design decisions.
For example, the LED daytime running lights that wrap around the shapes below the LED 'I.Q' headlights where vents would otherwise be on the R performance variant are quite cute.
In fact, the whole front end of this small SUV has a friendly look, even if there’s nothing specific that’s particularly exciting about it.
This 'Petroleum Blue Metallic' colour is a $700 option, but anything other than white costs extra.
However, the black roof two-tone look is a standard for the Style, as are the black mirror caps and its 18-inch alloys.
There are roof rails up top, tinted privacy windows for rear passengers and for the rear window and a sloping roofline at the rear that adds a touch of ‘sport’ to the silhouette along with a small spoiler at the top.
There are some SUVs in this segment of the market that pack more in than you think is physically possible. The Honda HR-V comes to mind first and foremost, and the T-Cross is very close to that benchmark-setter when it comes to interior practicality.
That’s because the T-Cross has a clever sliding second-row seat that allows you to either prioritise back seat room, or boot capacity. Depending on what you’re doing, you can adjust the space ratio to suit.
The sliding second-row means the boot capacity can either be 385 litres (seat all the way back) or 455L (seat forward), and that increases to 1281L with the seats folded flat, too. Under the boot floor is a space saver spare wheel, and those rear seats fold 60:40 as well.
With that back seat in its most passenger-focused setting, and with the driver’s seat set for myself (182cm), I had easily enough knee room, toe space and headroom to be comfortable for hours in the back. With it slid forward, that wasn’t the case - but it’s arguably only going to be used like that if you have younger children in boosters or baby capsules, anyway.
Either way, it’s a good compromise, one that many competitors can’t offer. Not even the HR-V (though it has Magic Seats which are amazing in their own right).
The back seat amenities are a mixed bag. There are two USB ports for keeping devices charged up, as well as a pair of map pockets on the seat backs, and a pair of large door pockets. Unlike some more expensive VW models, those pockets aren’t lined, though, and that’s a bit annoying as things will move around in them, as they’re not shaped for bottles.
There are no cup holders, no fold-down armrest, and no rear ceiling-mount grab handles. So it really depends what you prioritise when it comes to the back seat experience.
The front cabin is very familiar to those who have sat in a VW over, say, the past five years. It’s a well designed and very ergonomically smart space, with everything falling to hand just as you’d expect.
The media screen is excellent - an 8.0-inch touchscreen with Apple CarPlay and Android auto, but not sat nav as standard (optional). There are knobs and buttons on either side, so it’s easy to find your way around the screen, and the menus are logical, too.
Storage includes a pair of small cup holders between the front seats, a covered centre bin, a decent glovebox, and a storage tray on the dash top. There’s also a storage caddy in front of the gear selector, which houses a wireless phone charger pad, and also two more USB ports. And just like the rear, the front door pockets are large but unlined, though at least up front you get padded elbow pads on the doors.
The steering wheel is lovely, and the optional pack with the upgraded sound system and digital driver info screen is worth the money, if you ask me. It adds to that technical, Teutonic feeling that you get in VW products, and helps align the interior nicely to the already excellent standard of perceived quality - even if there are plenty of hard plastics used.
Inside the T-Roc is a bit of an interesting dichotomy.
Some of what’s in here is ‘old-gen’ Volkswagen stuff, but it still holds up today against even some recently introduced models.
The dichotomy is that while it’s very usable and slick, some of its materials and surfaces let it down a touch.
The good points are that the cabin tech is a perfect level of physical and digital. The buttons and controls are easy to use and feel solid and even though the climate controls could be more physical, they’re still good as far as touch panel style controls go.
The older VW gear is arguably better than a lot of what’s found in newer models where some use of touchscreens and haptic panels has drawn negative feedback from customers.
The multimedia software managed via the 8.0-inch touchscreen is more simple and sensible than the new version, plus the Digital Cockpit Pro display for the driver is clear and, importantly, customisable. It’s a similar cockpit system that used to seem quite impressive in high-end Audis.
But what doesn’t feel very high-end is some of the plastic and the decisions around function in the rest of the space.
The leather on the seats is not a cheap option box to tick at $3450, but it feels a little cheap to the touch. It’s a tad hard and even has a bit of a rough look to it.
That option also makes them heated and electrically adjustable, though, which is welcome in winter. Otherwise, cloth seats without the optional leather or heating would be absolutely fine, and that means you get a storage space under them, too.
This central space between the driver and front passenger, too, is a little awkward with the cupholder placement. It’s behind the shifter meaning a tall bottle will be in the way and it’s got slightly odd sizing for bottles or cups with nothing to stop them wobbling.
I am, however, a fan of the angled-away phone slot under the climate controls to minimise phone screen visibility (and distraction) and the traditional shifter itself is welcome.
Look up, and (in our test car) there’s an optional ($2000) panoramic sunroof there. It’s yours if you want it, and it does have an electric blind, but some Japanese and Korean cars at this price point get that as standard.
An average-sized adult will find the second row is spacious enough and relatively comfortable. There’s an armrest, dual-directional vents and two USB-C ports.
Behind that, boot space is generous at 445L with the seats up thanks to an adjustable floor, which is very useful for tall items and even manages to fit a space saver spare tyre under it.
It’s a total of 1290L with the split-fold seats down, too, though they’re not super flat with the adjustable floor down.
With a starting price of $27,990 MSRP (before on-road costs), the VW T-Cross is priced close to a number of key competitors in the small SUV segment.
It’s up against the likes of the Honda HR-V (from $24,990, VTi auto) Mitsubishi ASX (from $25,990, ES auto), Nissan Qashqai (from $29,990, ST auto), so if brand cache is what you’re after in your small SUV, this compact semi-premium branded model is going to appeal.
It also has plenty of boast about when it comes to standard specs, with a comprehensive equipment list offered on all models.
Starting at the base model 85TSI Life, the list includes 16-inch alloy wheels, halogen headlights with LED daytime running lights, manual air-conditioning, wireless smartphone charger (Qi), four USB ports (2x front, 2x rear), black roof rails, a leather multi-function steering wheel, front fog-lights, automatic headlights and 8.0-inch multimedia system with app-connect functionality (Apple CarPlay and Android Auto phone mirroring), as well as Bluetooth connectivity.
The safety spec list is decent, as well. All T-Cross models come with a reversing camera, autonomous emergency braking with pedestrian and cyclist detection, driver fatigue detection, parking sensors and low-pressure tyre indicator.
If you step up the budget a bit to the T-Cross 85TSI Style ($30,990 MSRP), you see the addition of 17-inch wheels, LED headlights, dual-zone climate control, keyless entry, push-button start, steering wheel-mounted paddle shifters, front sports seats and chrome exterior highlights.
The list price of the 110TSI Style model is yet to be determined (we’re expecting about $36K). But as well as a bigger engine, it’ll add some extra gear, such as 18-inch alloy wheels, dark tinted rear windows, gloss black door mirrors and model-specific interior trim finishes.
The Style grade additionally gains safety items such as adaptive cruise control, blind-spot monitoring, automatic high beams and rear cross-traffic alert. That gear can be added to the Life model for $1200.
There are two other packs available, both of which are fitted to the model you see in these pictures.
The ‘Sound and Vision’ pack ($1900) is available on all grades, and sees the addition of the brand’s excellent digital cockpit, plus onboard GPS sat nav, and a 300-watt premium sound system by Beats.
The ‘R-Line’ package (only on Style grades - $2500 for the 85TSI and $1900 for the 110TSI) upsizes the rims to 18-inches, plus adds gloss black body accents, aluminium pedals, a flat-bottom steering wheel, tinted rear windows, unique cloth upholstery, dark headlining and R-Line door scuff plates.
Curious about colours (or colors, depending on where you’re reading this)? There are a few to choose from, including: Pure White and Dark Petrol (dark blue) at no cost, then there are the metallic finishes ($600) including Energetic Orange, Limestone Grey, Reflex Silver and Reef Blue, and then there’s this “special colour”, Makena Turquoise Metallic ($800).
Curious about T-Cross accessories? There are several to choose from, including load sill protection plates, door sill protectors, tailgate garnish, roof rack bars, a roof cargo box, a bicycle carrier, ski/snowboard carrier, mudflaps, side steps, floor mats (rubber), cargo mat, cargo tray, weathershields and different rims.
The specific Style test vehicle being reviewed here is priced at $38,890, before on-road costs. But it's worth noting a new example of the Style will cost you $39,790 at the time of writing, as its price has since ours was 'delivered'.
While the Style features some older VW fitout, it comes with a decent list of features.
A set of 18-inch wheels, self-levelling headlights (with cornering function), some cute LED DRLs plus chrome highlights with black contrast trim are the best way to spot a Style from the outside.
Inside, there’s an 8.0-inch touchscreen for multimedia paired to the driver’s 'Digital Cockpit Pro' display.
The multimedia screen is last-gen VW gear, but that’s not a bad thing.
There’s also dual-zone climate control with an allergen filter, ambient lighting, a six-speaker sound system, wireless phone charger and wireless Android Auto and Apple CarPlay.
There are a few options on our test car that nudge the price up quite quickly, like the metallic paint, leather upholstery, sunroof, plus the keyless entry or ‘Easy open and close package’.
All this brings the total price as-tested to $45,640, before on-roads.
The good news is you don’t need to tick all, or any, of those options for this to still be a compelling option.
Powering the VW T-Cross will be two different engines.
At launch, and in our test car, is the 85TSI petrol engine, a 1.0-litre three-cylinder turbo unit with 85kW of power (at 5000rpm) and 200Nm of torque (from 2000-3500rpm). It is teamed exclusively to a seven-speed dual-clutch automatic transmission, and only comes in front-wheel drive. It’s hardly fast, but can manage 0-100km/h in 9.9 seconds.
There’ll be a more powerful 110TSI motor soon. It has a 1.5-litre four-cylinder petrol-turbo with 110kW of power and 250Nm of torque. It also comes with a seven-speed dual-clutch auto and 2WD. It’s hardly a horsepower hero, but VW claims a 0-100km/h time of just 7.8sec for this variant.
So that means there’s no diesel, no four-wheel drive (4WD or 4Motion), nor all-wheel drive (AWD), and no hybrid, plug-in hybrid or electric variant, either.
The kerb weight for the 85TSI model is just 1240 kilograms, which is very light for a small SUV. The towing capacity is also a bit light, with an unbraked towing capacity of 630kg and a braked towing capacity of 1100kg.
The engine in the T-Roc - as with most Volkswagens - does what it says on the tin. Essentially, a 110TSI means there’s 110kW of turbocharged VW happening, in this case a 1.4-litre four-cylinder that also makes 250Nm of torque.
It’s paired to an eight-speed torque converter, which will be music to the ears of those who have been scorned by older VW dual-clutches.
It drives the front wheels only, and there’s no hybridisation or 48-volt system.
Claimed fuel consumption for the T-Cross 85TSI is 5.4 litres per 100 kilometres - the claim is perhaps a little ambitious, as is often the case with Euro three-cylinder petrol engines.
But it does have start-stop technology and brake energy recuperation, and during my time in the T-Cross I’ve seen a return of 6.4L/100km across a mix of urban and country driving, as well as some long highway stints.
A lack of electrification in a relatively small engine and a traditional drivetrain shouldn't scare you too much, in this case.
Combined cycle fuel consumption is a claimed 6.3L/100km. On test in mostly urban areas or for spirited driving we saw the fuel use rise a little higher than that but not by as much as you might think.
After a mix of primarily urban, some highway and a stint of dynamic test driving, the trip computer admitted to a figure of 8.1L/100km.
The T-Cross drives like a Volkswagen. That might sound like a pretty obvious assertion, but the fact of the matter is that the German brand has a certain feel to the way its cars drive, and this little teeny weeny SUV drives rather similarly to some of the other members of the VW family, including much larger models.
That's one of the things I like most about the T-Cross. It drives bigger than it is. That means it feels substantial and considered on the road, not light (even though it is, at 1240kg) or small (though it is) and it doesn't feel like it'll get pushed around on the open road either.
Truly - I did more than 600 kilometres in the T-Cross, including a lot of highway and open road testing, and it feels substantial, refined and well resolved, which is something you can't necessarily say about a lot of its small SUV competitors.
It's impressive, but it isn't perfect.
The engine is good and offers a nice whoosh of midrange pulling power, but in stop-start traffic the throttle response - in combination with the dual-clutch auto and start-stop engine tech - can make for some frustratingly slow take-offs.
As speeds rise, it's a more enjoyable drive. The transmission shifts smoothly and smartly, and the engine response is ample, though up steeper hills you might wish for a touch more grunt, and the good news is the 110TSI model coming soon is bound to appease that desire.
The steering is nicely weighted and offers decent feel to the driver's hands, and you're never left second-guessing what will happen next.
The suspension is quite well sorted, though my test car's 18-inch alloy wheels and low profile tyres (Hankook Ventus Prime 215/45/18s) were a little sharp over less-than-perfect urban streets. It still rides well and copes with big lumps and bumps decently, but it can be a little jittery - though arguably any small SUV on 18s will have a similar criticism levelled at it.
The T-Roc is essentially a previous-generation Golf-turned-small SUV in terms of its platform, and that’s a great thing for anyone who likes driving.
The Golf 7.5 was a benchmark for everyday driving as far as hatchbacks are concerned, and even though the current Mk8 might be a bit more up to date, the T-Roc’s use of the platform it rides on is practical and fun.
It’s not as nimble as a Golf, but the T-Roc in front-drive Style guise, with a responsive turbocharged engine and no all-wheel drive system weighing it down, is not only more dynamically capable than most rivals, it’s also easy to access that capability.
The 1.4-litre engine feels well-tuned for its two modes accessible through the shifter - calm but not lazy in ‘Drive’ and eager but not thrashy in ‘Sport’.
It works well with the transmission on the move, picking right gears fairly accurately, though there are paddles behind the wheel for those who prefer to take charge.
The drive modes are also more customisable than just those on the shifter, with 'Individual' selections for steering and drivetrain able to be used rather than the standard 'Eco', 'Normal' or 'Sport' full-system modes.
While the steering wheel itself is a little thick and the feedback, while adequate, isn’t the most telling, it’s accurate and inspires confidence in cornering.
The T-Roc handles turn-in and exits well, even soaking up bumps and not becoming unsettled when braking.
Its safety systems are relatively subtle, and the active cruise control is well sorted, though the automatic braking at car park speeds can be overzealous. Something I’ve experienced in VW Group models several times over the years.
The main culprit for the T-Roc was a shrub beside my driveway that, while not touching the car, would set off the automatic braking system. Still, better than letting the car roll back if there was a proper obstacle or someone who could be hurt in the way.
Aside from that, the Volkswagen T-Roc is fun and easy to drive, and the work that’s gone into that puts its price into perspective a little more.
There are more expensive cars available that are less impressive, some even disappointing.
The VW T-Cross scored a high five from ANCAP, with the maximum five-star crash test rating - confusingly, awarded in April 2020, but under 2019 criteria.
Even so it was seemingly very impressive in its performance when it came to front occupant protection (97 per cent), and it comes very well equipped on the safety front.
All models have auto emergency braking (AEB) that works at speeds from 5-250km/h, and it includes pedestrian and cyclist detection (4-80km/h), plus there’s a lane departure warning and lane keeping system that works at speeds of 60-200km/h. There’s also a reversing camera and parking sensors all around, and those sensors incorporate “Manoeuvre Braking”, which will auto-brake if a low speed impact is predicted (rear AEB).
The extra stuff you get in the optional pack for the Life (but standard on Style variants) includes blind spot monitoring, rear cross-traffic alert, adaptive cruise control and automatic high-beam lights. It’s 2020, and in this writer’s opinion, additional safety spec shouldn’t be an optional extra - but at least it’s available, which is more than you can say for some others in this part of the market.
It also has the usual electronic nannies you’d expect, such as ABS, EBD, ESC, driver fatigue detection and even VW’s multi-collision brake system, which will slam the brakes on after an impact to lessen the potential for further damage.
It’s missing items such as speed sign recognition, driver facial detection, and rear seat reminder.
The T-Cross has six airbags (dual front, front side, full-length curtain) as standard, and there are dual ISOFIX child seat points in the back outer seats, as well as three top-tether baby seat attachment points.
In 2017, ANCAP gave the T-Roc five stars for safety. For most people, that says enough, plus the list of features the SUV comes with is fairly comprehensive even in the Style.
While its rating is getting on in years, the only real downside to the T-Roc’s age when it comes to safety is it only having six airbags - front and side for the front passengers, plus curtain airbags for front and rear passengers.
But the list of tech isn’t lacking, with driver fatigue detection, pedestrian monitoring, parking bay and parallel parking assistance, pedestrian monitoring, side assist, rear cross-traffic alert and lane assist.
VW Australia backs its models with a five-year/unlimited kilometre warranty plan, which is equal to the majority of mainstream players in the market.
There’s also a couple of new service plans available, aimed at lowering the cost of ownership.
At the time of writing, the pricing for the brand’s “Care Plans” were pegged at $990 for three years/45,000km, or $1800 for five years/75,000km cover (VW says the first service is free).
If you compare that to the brand’s pay as you go offer (Assured Price Service), you’ll save $256 for three years, or $645 if you get the five-year plan. It’s well worth considering rolling into your finance plan.
There’s one year of roadside assist cover included for new VW products, but if you maintain your car with the brand, it renews up to nine further times, allowing 10 years of roadside cover.
Volkswagen’s five-year/unlimited kilometre warranty is pretty standard for a premium-leaning brand, with VW also offering roadside assistance for the warranty period.
In terms of servicing, VW offers care plans of three years or five years, covering servicing for $1515 or $2770 respectively. That's an average of $505 or $554 per workshop visit.
Otherwise, servicing costs at 12-month/15,000km intervals can cost from $470 for some to $1104 to the biggest service if you don’t go with the locked-in package.