Warranty
I have a 2015 Ford Kuga, purchased from a Ford Dealership in 2017 with 3000km on the odometer. I purchased the extended warranty which expires in March 2024. A condition of the extended warranty is that I had to service the car every six months instead of 12 months which I did. Two weeks ago the fourth cylinder lost combustion pressure and they say the engine needs to be replaced, but that the warranty only covers $3000 of the $7500 cost. Is this right? I was told my extended warranty mirrored Ford's new car warranty when I bought it. The engine they sourced is a reconditioned engine with 140,000km whereas mine has only about 85,000km. I feel like they should replace like for like and at no cost to me. Thoughts?
I bought our Hyundai iX35 brand new from a Hyundai dealership in 2015. We have had it serviced by them regularly. It has done 104,000km.
I took the car to the dealership because the engine had started to become noisy. I was told the oil was low and to monitor it. I noticed it was going through an inordinate amount of oil. It has no leaks and is not blowing smoke.
I took it back to the dealership and have been told the engine has "internal fuel usage, excessive ring clearance causing oil to burn, and will require engine bottom end replacement to rectify".
Should this be expected of a car only six-and-a-half years old?
My 2018 Ford Focus Trend Hatch has done 62,000km and has lost compression in the fourth cylinder which I understand means engine replacement. The car has been fully serviced by Ford since its purchase. It is clearly out of warranty, however I want an opinion as to whether I could still be covered by consumer law given the low kilometres and history of service. Ford also wants to charge me $3500 just to determine what is wrong - I am awaiting a hearing at VCAT.