Volkswagen Amarok vs Ford Transit Custom

What's the difference?

Minimal bling is standard issue in workhorse utes, but the Amarok Core has a more upmarket look and feel than we typically expect in these base-grade models. With its alloy wheels, sharp styling and refined handling, it’s a competent worker with a touch of European panache – and pricing to match.

The Sport, like all Transit Customs we’ve tested, is a capable one-tonner and all-around workhorse even though it's not quite as sporty these days due to engine revisions. With an all-new Transit Custom range due later this year, we’re not sure if a Sport will be part of the model mix. So, if you like the look of this rebel, we’re sure run-out deals will soon be available.

Although it shares underpinnings, drivetrains and technology with the Ranger, Volkswagen has done a commendable job in differentiating the Amarok in both design and dynamics (see Driving).

Its unique styling features a broad and imposing grille and headlights reminiscent of the original model which accentuates the vehicle’s width, resulting in a broad-shouldered look.

The interior design is also pleasing, even at this entry level, with European influence evident in the look and feel of various controls, including a left-hand indicator stalk and piano key-style buttons on the centre console.

There are big assist handles on the A and B pillars and the driver and front passenger seating is firmly bolstered and supportive. The rear bench seat is also comfortable and spacious with good kneeroom, given I’m 186cm and can sit behind the driver’s seat in my position with sufficient clearance. This has cured the cramped rear legroom that plagued the original Amarok.

There’s also ample rear headroom, even for tall people sitting in the slightly higher centre seat. However, shoulder room is tight for three adults (typical in utes this size) so for long trips two would be ideal.

Our only criticisms are the absence of air-vents in the centre console for rear seat passengers and no physical dials on the dash for altering cabin temperature and fan speed. These climate adjustments must be made using the touchscreen, which can be distracting when driving.

The Sport enhances the purposeful styling of the Transit Custom, which, with its wedge-shaped character lines, trapezoidal grille and swept-back headlights, is still arguably Australia’s best-looking commercial van after more than a decade in local showrooms.

Although some may find the twin racing stripes too in-ya-face, the overall effect of the Sport’s unique body enhancements and larger 17-inch alloys with lower profile tyres is one of cheeky rebellion against commercial van conservatism.

Only the Transit Custom’s handsome lines could get away with this. Can you imagine how a HiAce would respond to this treatment?

Even so, the Sport retains the excellent design features that make it such a good workhorse, including the sealed steel bulkhead that separates the cargo bay and cabin. This not only serves as a robust cargo barrier but also insulates the cabin from cargo bay noise, which in some commercial vans without a bulkhead can be unbearable at highway speeds.

Its front-wheel drive chassis platform has MacPherson strut front suspension, leaf-spring beam axle rear suspension, four-wheel disc brakes, power-assisted rack and pinion steering and a compact 2933mm wheelbase that provides a competitive 11.8-metre turning circle.

Our test vehicle is fitted with the standard LHS sliding load-door and twin rear barn-doors, but optional body configurations include a window in the LHS sliding load-door, dual side load-doors with or without windows and a rear swing-up tailgate.

With its 2269kg kerb weight and 3250kg GVM, the Amarok Core has a 981kg payload rating, which makes it eligible for a novated lease as it's below the 1000kg threshold that applies to those lease agreements.

Up to 85kg of that payload can be carried on the roof when driving, which increases to 350kg when the vehicle is stationary, making it suitable for roof-top tents, viewing platforms etc.

It’s also rated to tow up to the class-benchmark 3500kg of braked trailer, but with its 6200kg GCM (or how much it can legally carry and tow at the same time) that would require a substantial 550kg reduction in vehicle payload (from 981kg to 431kg) to avoid exceeding the GCM.

A practical alternative would be to reduce the braked towing limit by the same amount (from 3500kg to 2950kg) and keep the maximum payload. That still allows for a sizeable towing capacity for most work and recreational tasks, given few (if any) owners need to tow 3500kg.

The load tub’s floor is 1544mm long and 529mm deep, with 1224mm between the wheel-housings ensuring the latest Amarok continues its predecessor’s ability to carry standard Aussie or Euro pallets.

It comes with no protective internal liner (genuine accessory is available) and the tailgate has no lower/lift assistance. However, the load tub does have bright internal lighting and sturdy-looking protective capping along the top edges, including a 130cm ruler on the tailgate. There are also six internal load-anchorage points, plus external rope rails along each side.

Cabin storage for driver and front passenger includes a bottle-holder and bin in each door, an open tray embedded in the centre dash-pad, upper and lower gloveboxes and an overhead glasses holder. The centre console has two small-bottle/cup-holders next to the gearshift, plus a lidded box at the back which doubles as a driver’s elbow rest.

Rear seat passengers get a small-bottle/cup-holder in each door, plus a fold-down centre armrest containing two more small-bottle/cup-holders. The seat’s base cushion can also swing up and be stored in a vertical position if more internal cargo space is required, or to access two underfloor storage compartments.

With its 2064kg kerb weight and 3100kg GVM, the Sport offers a one-tonne-plus payload rating of 1036kg.

Handily, up to 130kg of that can be carried on the smartest of roof storage systems, comprising a trio of sturdy hinged racks which lie flat against the roof when not in use but can be quickly swung up and locked into vertical positions for load carrying.

It’s also rated to tow up to 1600kg of braked trailer. However, to do that without exceeding the 4100kg GCM (or how much it can legally carry and tow at the same time) would require a sizeable and impractical 600kg reduction in payload from 1036kg to only 436kg.

More than half of that 436kg could be used up by the weight of three big crew members alone before you could think about loading anything in the cargo bay.

So, from practical experience, we reckon it’s best to base tow ratings on a vehicle’s GVM. In this case, the maximum tow rating drops from 1600kg to 1000kg, but the payback is you get to keep the full 1036kg payload which is safer when towing and generally more useful.

The Sport’s cargo bay offers a competitive 6.0 cubic metres of load volume and with its 2555mm load floor length and 1351mm between the rear wheel housings, it can carry either two 1165mm-square standard Aussie pallets or up to the three 1200 x 800mm or 1200 x 1000mm Euro pallets.

Both types of pallets can be forklifted through the rear barn-doors with their 180-degree opening, but only the narrower Euro pallet could be loaded through the sliding side door with its 1030mm-wide opening.

The load floor length can be extended by almost half a metre via a swing-up hatch at the base of the cabin bulkhead, which accesses otherwise empty storage space beneath the front passenger seats. This useful feature allows extra-long items like lengths of timber, copper/PVC pipe, rolls of carpet, etc, to be carried.

The cargo bay has eight load-anchorage points and the load floor is protected by a tough vinyl covering. The walls and doors are lined plus there’s a handy 12-volt power outlet and bright LED lighting.

Plentiful cabin storage includes three levels of bins and a large-bottle holder in each front door plus upper/lower bottle holders on each side of the dash and a pop-out cupholder beneath the gearshift. There’s also a single A4-sized glovebox and more bins set into the top of the dash.

 Overhead is another cubby for small items and hidden beneath the two passenger seats is a cavernous storage area (when the cargo bay’s load-through hatch is closed of course) which is accessed from above through the hinged base cushions.

The centre seat’s backrest also folds forward to reveal a handy ‘mobile office’ work desk with pen holder, elastic strap for securing documents and two more cupholders.

Our test vehicle is the Transit Custom Sport 320S SWB, which translates to 3200kg GVM (it’s actually 3100kg), S for Sport and SWB for Short Wheelbase.

It’s available only with Ford’s 2.0-litre 'EcoBlue', four-cylinder turbo-diesel and six-speed automatic for a list price of $50,390 plus on-road costs.

Our example is finished in 'Blue Metallic' which is one of six optional premium colours that cost an additional $700. Other standard equipment for Sport buyers includes Bi-Xenon HID headlights with static bending and LED daytime running lights, body-coloured side mirrors and unique Cobra-style matt black body stripes and side decals.

There’s also a neat body kit with body-coloured front and rear bumpers, side skirts and wheel-arch flares; the latter neatly shrouds the black 17-inch machined alloys and grippy 215/65 R17 Michelin Agilis tyres. Stored underneath is a full-size steel spare.

The cabin can seat up to three on leather-appointed and heated seating, enhanced by a 10-way power-adjustable driver’s bucket seat with fold-down inboard armrest.

There's also a hard-wearing 'Sensico' (synthetic leather) steering wheel with height/reach adjustment and classy chrome air-vent surrounds with contrasting piano black fascia highlights on the dash.

Four-speaker multimedia includes an 8.0-inch touchscreen control and multiple connectivity including Apple CarPlay/Android Auto, Sync3, DAB+ digital radio, and more.

The TDI405 is a 2.0-litre four-cylinder turbo-diesel producing 125kW of power at 3500rpm and 405Nm of torque between 1750-2500rpm.

This is paired with a six-speed torque converter automatic that offers the choice of manual sequential-shifting, which can be handy in off-road driving situations and when heavy towing, particularly in hilly terrain. There’s also four different drive modes comprising Normal, Eco, Slippery and Towing/Heavy Load.

The part-time, dual-range 4Motion 4x4 system offers three selectable drive modes comprising 2H (4x2 high range), 4H (4x4 high range) and 4L (4x4 low range). It also has a locking rear differential.

Originally the Sport’s 2.0-litre EcoBlue four-cylinder turbo-diesel engine was tweaked for more power (+11kW) and torque (+15Nm) than the standard engine, as you’d expect.

However, given that availability of that unique variant ended in June 2022, it now shares the same engine as the standard Transit Custom.

While not class-leading, it still provides an energetic 125kW at 3500rpm and ample 390Nm of torque between 1500-2000rpm.

It also meets Euro emissions standards using AdBlue with SCR (Selective Catalytic Reduction) and offers a choice of Normal and Eco drive modes, plus an auto engine stop-start function which thankfully can be switched off.

The Sport also shares the same six-speed torque converter automatic used in the standard Transit Custom with ‘intelligent’ electronic protocols that monitor different driving styles, gradients and loads to optimise engine efficiency.

It also offers the choice of sequential manual shifting, but that’s done by flicking a small toggle switch on the side of the gearshift which doesn’t feel very sporty to use.

Volkswagen claims an official combined average of 8.0L/100km and the dash display was only slightly higher at 8.7 when we stopped to refuel after our 345km test, of which about one third was carrying its maximum payload. This compares with our own figure calculated from fuel bowser and tripmeter readings of 10.0L/100km, resulting in a ‘real world’ driving range of around 800km from its big 80-litre tank.

Ford claims an official combined average of 8.0L/100km and the Sport’s dash display was showing 8.4 at the end of our 200km test, which was conducted without a load in normal mode with the engine stop/start function switched off.

Our own figure calculated from actual fuel bowser and trip meter readings came in at a higher 10.2 which is within the usual 1.0-2.0L/100km discrepancy usually found between dash figures and our own.

So, based on our figures, you could expect a realistic driving range of around 680km from its 70-litre tank.

The driver’s seat is supportive, with prominent side-bolsters on the base cushion and backrest holding you firmly in place and providing (dare we say) a ‘sporty’ feel for the driving position.

Although it shares the same suspension architecture as the Ranger, it has been tuned to provide a distinctive Volkswagen character with sure-footed solidity.

The steering feel is firm, responsive and nicely weighted, combined with a disciplined unladen ride quality with enough suppleness to absorb bumps with ease.

Noise insulation is also commendable for a base-grade model, with negligible engine, tyre and wind noise on the highway. It provides low-stress cruising at these speeds, thanks to adaptive cruise control and long-legged gearing which ensures the turbo-diesel only requires 2000rpm to maintain 110km/h.

To test its GVM rating we inflated the tyres to their recommended pressures (38psi front, 44psi rear) and forklifted 890kg into the load tub, which with driver equalled the 981kg payload limit.

The rear leaf springs compressed 70mm under this weight, but there was no chance of bottoming-out because of long cone-shaped jounce rubbers that engage with the springs early in their compression.

This design eliminates the hard thumps at full travel like traditional bump-stops and provide what is effectively a second stage of load support. The result is a smooth ride under maximum loads, regardless of road conditions.

We stuck with the 'Normal' drive mode, to assess its performance without resorting to the 'Towing/Heavy Load' setting and found it more than capable of doing the job.

Acceleration from standing starts was brisk given the load it was carrying, making light work of city and suburban driving. It was just as competent on the highway and when tackling our 13 per cent gradient, 2.0km set climb at 60km/h, self-shifting down to third gear and 2000rpm to easily haul this load to the summit.

For a one-tonne van it’s surprisingly engaging (dare we say sporty?) to drive with torquey engine response, communicative steering and a bolstered driving seat that provides good lateral support of the upper body.

The quartet of disc brakes provides ample stopping power and the well-planted chassis on its larger diameter and lower profile Michelins responds vigorously to steering input, which makes it enjoyable to drive either when zipping through traffic or cruising on the open road. Overall refinement is good with low engine, tyre and wind noise.

It’s a comfortable highway hauler, with gearing that keeps engine rpm capped at a leisurely 2100rpm at 110km/h.

The fold-down inboard armrest is much appreciated on long hauls, but driving comfort could be further improved with a longer base cushion for better under-thigh support.

 All-round vision is as good as you could ask for, given a huge blind-spot over the driver’s left shoulder created by the cabin bulkhead.

The door mirrors are large enough to provide good views down both side of the van, aided by the bottom third of each being fitted with a wide-angle view.

Combined with other active driver aids like blind-spot monitoring, rear cross-traffic alert, parking sensors, reversing camera, etc, the working van’s traditional danger zones are well monitored which makes the Sport easy to live with if you drive it daily.

As the forklift was temporarily out of action, we didn’t conduct our usual GVM test with the Sport during this review. However, we have previously tested one with a 1030kg payload which was right on its maximum payload rating.

The rear suspension only compressed about 40mm which left plenty of bump-stop clearance and resulted in an even more planted feel on the road with no significant effect on engine, steering and braking response.

It also resulted in a smoother ride quality, which is to be expected given that the much heavier sprung weight ironed out bumps and other road irregularities.

Although its maximum five-star rating was achieved when the current Transit Custom generation was launched more than a decade ago, Ford to its credit has continually updated the van’s safety menu to ensure it has remained at the cutting edge of occupant protection, despite its impending demise.

Volkswagen covers the Amarok with a five year/unlimited km warranty plus 12 months complimentary roadside assist, which is par for the mainstream market course.

Scheduled servicing is 12 months/15,000km whichever occurs first. Capped-price five-year servicing plan costs $1900, or an average of $380 per year.

The Transit Custom is covered by a five-year/unlimited km warranty.

Scheduled service intervals are 12 months/30,000km whichever occurs first.

Capped-price servicing is $399 annually for the first four years/120,000km whichever occurs first when serviced at Ford dealerships.