Volkswagen Touareg vs Mercedes-Benz GLA-Class

What's the difference?

The facelifted Touareg is subtly improved across all metrics including price. That's a rare win for a mid-life facelift and should help VW shift more of this accomplished family SUV.

It's not all perfect, with no spare tyre included and the mis-match between braked towing capacity and towball down weight.

The diesel engine is torquey, refined and the 170TDI feels like an awful lot more than a base model with stacks of equipment.

As for the R, it's an expensive flagship with a unique powertrain. One that's very well integrated but the plug-in hybrid experience isn't for everyone. There's no doubting its performance credentials and everyday comfort, though.

No matter the spec, VW's revised Touareg is a family SUV that should definitely make it onto your short list.

With Mercedes-Benz’s vast number of SUVs, there is room for an urban luxury crossover niche, and the GLA delivers in spades.

Indeed, in 250 4Matic guise, it is that rare thing – a high-riding hatch with dynamics to shame most dedicated pocket-rockets. It really is a hoot if you find the right road, regardless of weather conditions. The Benz has towering talent.

However, even without desirable options like adaptive dampers and a full suite of driver-assist safety technology, the GLA is expensive, does not quite carry off the price tag from an interior quality point of view, and struggles to maintain the degree of comfort and refinement expected from a Mercedes – with or without the $3K necessary to score adaptive dampers.

Still, especially because of the way the GLA looks, goes, stops and steers, if you can afford it, you’ll be rewarded. There’s never been a more rounded GLA.

The Touareg is an elegant large SUV that has presence in its size, if not eye-catching design flair.

For the facelift, Volkswagen has smartened up the fascia and rear bumper. New 'click clack' front lighting signatures give extra menace while the rear light bar and glowing VW badge let you know this, indeed, is the new Touareg.

Fresh alloy wheels designs are interesting but the R-Line's are a little chunky for my tastes.

Inside, it's a similar story, though worth calling out is the open pore wood trims on 170TDI and Elegance that are so classy compared to the chintz of a Jeep Grand Cherokee.

The R gets Lapiz Blue accents and stitching inside though is generally very similar to the other models, meaning you might not feel so justified spending the extra cash.

Fans of light-coloured leather will be glad to hear the 210TDI Elegance can be ordered with Mistral cream leather upholstery for no extra cost.

Looking like a mini-me GLC, today's GLA trades some of its predecessor’s edgier design elements like the slammed roof and exaggerated broad-shouldered stance for a more amorphous if elegant appearance. Even with the cliché plastic cladding around the squared-off wheel arches, it’s still a looker.

The net result is arguably the most attractive of all the MFA2 A-Class offshoots. It sits well within the Mercedes hierarchy of SUVs, bringing a swoopy coupe-like silhouette compared to the ultra-upright GLB.

Along with being 30mm wider, it’s also visibly taller than before, with a handy 213mm of ground clearance compared to just 157mm last time around. And the wheelbase has been stretched to the benefit of rear-passenger room – a bugbear of the old GLA. That's progress.

Volkswagen has been busy improving usability of the touchscreen. There is now a vertical row of shortcut buttons for front and rear demisters, air recirculate and other heavily-trafficked functions.

Another row of shortcuts at the top of the screen allow you to a easily jump from navigation to car settings, phone mirroring and back.

Excitingly, Apple CarPlay and Android Auto take full advantage of the massive screen, now running to all four corners.

In general, the user interface is excellent and very user-friendly though there is occasional lag symptomatic of an older-gen processor. Also, when adjusting the HVAC settings, phone mirroring disappears briefly. Annoying but not end-of-world stuff.

Continuing on the theme, VW's customisable digital driver's display is very crisp and can display a map. The new head-up display is bright enough to work with polarised sunglasses, too.

There is plenty of space to stash snacks and drink bottles in the door pockets. Two large cup holders can be found in the centre console, there are three USB-C ports in the front (now 45W instead of 15W) and storage under the supportive armrest.

The back seat is roomy with enough space for three adults across. There's a transmission tunnel but it's low enough not to be too troublesome.

The Touareg's rear doors open wide and are fitted with soft-touch materials as well as classy integrated sun blinds.

With a standard panoramic sunroof, and lots of space between the front seats, vision out is fantastic. The cabin feels light and airy but thanks to tinted glass and powerful four-zone climate control it never gets too hot.

There are also two more USB-C ports and a second 12V socket in a fold out section of the rear console.

As before, the Touareg is only offered with five seats, with no optional third row to match some rivals.

All variants feature a standard power tailgate with auto-close functionality.

The boot has a crucial flaw for Australian buyers, though: no Touareg is equipped with a full-size or space-saver spare tyre. It's an inflation kit or tow truck if you get a flat.

Other attributes, including an 810L maximum space with five seat up or 1800L with the second row folded, are rather stellar. So is the finishing, with quality carpet, a cargo net included, sturdy tie-down points and a classy bag for the PHEV's charging cables.

There are shopping bag hooks on either side, remote pull tabs to fold the 40/20/40 backrest flat and buttons to raise and lower the air suspension for easier loading.

Compared to before, the 2021 GLA is some 122mm taller, so ushers in a higher hip point for loftier seating – reducing that jumped-up hatch feel. Headroom improves obviously, as does rear legroom, a corollary of a 30mm wheelbase stretch (to 2729mm).

Wide apertures also make entry into and out of the German-built GLA child's play, though the solid heft of their doors is serious business at this end of the segment, very satisfyingly Teutonic and totally on-brand. This is something you won’t enjoy in a Subaru XV.

Then you s-c-r-a-p-e the underside of the front doors on the pavement literally every time you swing it to get out, and wonder whether Mercedes engineers have ever been to Australia. This fail drove us spare. Heaven help the GLAs in towns and cities with bluestone sidewalks. Maybe all that extra AMG packaging is the culprit.

Still, most of the other basics are spot-on and can’t really be faulted; cosy yet spacious for four adults – especially up front, ample vision, an excellent driving position aided by heaps of seat and steering wheel adjustability, cosseting front sports buckets that you just sink into, torrents of ventilation from those delectable turbine vents and stacks of storage. Collectively they make the GLA a welcoming, opulent place to travel in. Only the hapless fifth occupant squished between the outboard rear-seat passengers might think otherwise. But nobody buys this Benz for carting people around. That's the GLB's job.

Several years ago, Daimler poached a senior Audi designer and since then Mercedes’ dashboards have morphed into a multi-coloured multimedia diorama of touchscreen technology that threatens to completely take over the universe. Choose the right combination of colours and lighting and it's like your very own White Night on wheels. Starting with 2018’s A-Class, the striking, spangly MBUX system that underpins all this has come to be widely admired and imitated. For aesthetics anyway, with its vivid hues, panoramic displays and simple, tiled applications, it’s been a real trip.

Anyway, back to reality. From a tactility and functionality point of view, there’s still work to be done.

Access to the multimedia (including our GLA's banging optional audio system) and car settings areas is possible via a mildly fiddly finger-pad arrangement down forward in the centre console, or smaller yet much more annoying thumb sensor tabs on the wheel spokes. These are not easy to modulate on the move. Additionally, their menus can be confusing to navigate through and sometimes counterintuitive in operation. Mercedes obviously realises this as a quick-guide pamphlet is provided on old-fashioned cardboard paper. How quaint.

Eventually all areas can be mastered over time, but the functionality is complicated and may overwhelm the not-so-tech savvy. Additionally, the ‘Hey, Mercedes!’ voice control is impressive for getting MBUX to perform basic multimedia and vehicle settings-related changes, but it too-often erratic, unreliable and ultimately frustrating for more complicated commands. Perhaps elocution lessons on behalf of the operator may help.

But not as much as the profound disappointment we endure from the cheapness of some of the materials, the wincing cellophane-like sounds when pressing on some of the surfaces such as the door cards, or that emanate after a particularly bumpy section of bad roads. Sheeny reflections and hard textures in a car optioned with extras that total up to nearly $82,500 just don’t cut it.  

At least in this latest-gen GLA, the rear seat area seems much improved over the previous models, with more space, comfy and supportive seating (remember ours featured the $607 sliding function that ought to be standard) and a reclining backrest. All amenities are present, with deep pockets, fresh air from twin vent outlets, reading lights and thoughtfully placed armrests – but, again, the latter’s extendable cupholders feel brittle and cheap.

Further back, the 435-litre cargo area is sufficiently sized and practical for smaller family use (at last), aided by a 40/20/40 backrest fold and that slide-able cushion to extend capacity further. There is no spare wheel, but a tyre inflation kit is fitted in lieu.

Overall, then, better than before, with that fundamental rock-solid heft, luxurious aura and alluring premium-car aroma. The dazzling MBUX screen-related visuals, too, are endlessly entertaining to explore when the vehicle is not moving, but the GLA’s cabin is still not quite up to Mercedes’ reputation for exacting over-engineered excellence.

Or even to the standards of some mainstream alternatives.

The latest GLA’s evolved dimensions is presumably to put some space between it and its GLB 5+2-seater SUV fraternal twin, giving Mercedes-Benz blanket SUV market coverage. From GL (for Geländewagen, or off-road vehicle) A, B, C, E and S (as well as the G-wagen icon that started it all back in '79), there’s a premium option for everybody… if not every budget.  

In the GLA’s case, the entry-level 200 front-driver starts from $55,100 (before on-road costs); moving up to the $66,500 250 4Matic, and then to two performance powerhouses – the AMG 35 4Matic and supernaturally fast AMG 45 S 4Matic+ flagship, from $82,935 and $107,035 respectively.

Even the base GLA 200 includes new and improved autonomous emergency braking (AEB) among other safety-related technologies, as well as the brand’s glamorous MBUX multimedia system with wireless Apple CarPlay/Android Auto, digital radio, satellite navigation, reverse camera, climate control, wireless phone charging, powered tailgate, automatic parking, auto high beam, rain-sensing wipers and 19-inch alloys.

All the extra techy stuff doesn’t come for free though – prices jump almost $10,000 over the less-powerful previous-generation GLA 180 that the 200 replaces – though we expect the former badge to return in time.

In contrast, the GLA 250 4Matic is ‘only’ $3500 more expensive than its predecessor, gaining a terrific 2.0-litre four-cylinder turbo instead of a Renault-Nissan-sourced 1.3-litre turbo, all-wheel drive (with an Off-Road Engineering Package that gives the car some very light off-road capability), and other niceties such as heated electric front seats with memory function, a panoramic sunroof, more direct steering and lowered suspension (for a sportier drive).

Note that adaptive cruise control costs extra – a curious oversight at this price point. It’s part of a $1531 optional Driving Assistance Package, which also includes Active Lane Change Assist, extended semi-autonomous driver assistance in traffic jams (meaning full stop/go capability) and route-based speed adaptation. Do it.

Our test car had it, along with a $915 Vision Package (includes fancier adaptive headlights and a 360-degree camera), $1915 Sports Package (with AMG styling upgrades inside and out, perforated disc brakes, privacy glass, shift paddles and lowered ‘Comfort Suspension’), a Night Package (less brightwork, more black finishes) and sports direct-steering with corresponding wheel), $1531 20-inch AMG Black alloys, a $1915 Communications Package with upgraded audio and head-up display among a litany of other gear, $2838 AMG Exclusive Package with adaptive dampers, cooled as well as heated front seats, an ‘Energising Comfort’ ambience-enhancing 'experience' and special leather upholstery, $1531 Patagonia Red metallic paint and $607 rear-seat fore/aft adjustment. Total cost after the added luxury car tax: $82,446. Gulp.

Not cheap in anybody’s language. Nor, for that matter, are the GLA’s rivals, which owe their existence to the original’s spectacular sales trajectory and the trail that this blazed last decade.

Lexus’ loaded UX 250h hybrid AWD and Audi Q3 Sportback 40TFSI quattro slip slightly below the standard GLA 250 for both pricing and power, while the BMW X2 M35i and its Mini Countryman JCW cousin, along with Jaguar’s E-Pace E250, also offer in-the-same ballpark pricing but quite a bit more space as well as pace.

It’s also worth noting that Volvo’s XC40 T5 AWD conspicuously undercuts all from just $57,000, though now we’re talking about putting square pegs into round holes. Speaking of which…

The Touareg's core 3.0-litre common rail direct-injection turbo-diesel V6s carry over unchanged developing 170kW (at 4000 rpm) and 500Nm (from 1750-3000 rpm) in 170TDI tune and 210kW/600Nm in the 210TDI.

It's the plug-in hybrid that's interesting. A 3.0-litre direct-injection turbo-petrol V6 teams up with gearbox-mounted 100kW and 400Nm electric motor. An eight-speed transmission means it feels conventional when in petrol (or hybrid) mode with no slurry CVTs.

It means that the Touareg R has the same '4Motion' full-time four-wheel-drive system with mechanical transfer case. Volkswagen uses braking systems to simulate a locking diff for off-roading, known as Electronic Differential Lock (EDL) and Extended Differential Lock (XDL).

Mounted transversely, Mercedes’ M260 1991cc 2.0-litre four-cylinder petrol engine features a twin-cam, 16-valve design, a twin-scroll turbocharger and variable-valve timing, to help deliver 165kW of power at 5500rpm and 350Nm of torque at a low 1800rpm. With an impressive 97.2kW per tonne, it can hit 100km/h in 6.7 seconds, on the way to a 240km/h top speed.

All four wheels are driven by an eight-speed dual-clutch transmission (DCT), though most of the torque at lower speeds or during reduced throttle loads is delivered to the front wheels until extra traction is required out back. The gearbox is one of the very best of its type we’ve experienced – seamless, strong and largely lag-free.

Focusing firstly on the R, its fuel consumption is either stellar or proportional for a large SUV, depending on the battery charge and conditions.

The lab-certified 3.3L/100km, though, is fanciful given how most will use this vehicle.

Charged up to 100 per cent, we got 46km from the Touareg's 14.3kWh battery in E-Mode – pretty close to the 51km rating – in a typical suburban commute.

It will take around 2.5 hours to charge the Tourage from 20 per cent-full at a 7.4kW wallbox, or eight hours using a three-pin socket.

Alternatively, you can recuperate charge on the move in Hybrid mode. Using regenerative braking and excess engine power, the hybrid battery can be returned to 100 per cent on a long drive.

On our extended, twisty country drive we saw 11L/100km in the R using hybrid mode, with a target of 50 per cent charge to carry us through small towns. A combined range of 750-800km from the 75L fuel tank is realistic.

Planning your route, regular charging and paying close attention to what works best for economy will prove beneficial in the long run – a plug-in hybrid is not for the disengaged motorist.

The diesel engine's consumption was a more straightforward affair. Compared to the 7.3L/100km rating, we saw 8.0L/100km over hilly terrain with some dirt roads.

It is perfectly efficient in the country and the 90L tank means 1000km driving range from a fill-up is perfectly normal.

Weighing in at 1668kg (kerb), and with a bluff nose and high ground clearance also not helping, we didn’t expect great fuel economy, particularly given how hard and fast the GLA 250’s performance bandwidth is. It’s tempting to just blast your way from point A to point B.

However, at the pump we averaged 9.8 litres per 100km, which isn’t too bad at all considering the available muscle. The official figure is 7.5L/100km, for a carbon dioxide emissions rating of 170 grams per kilometre. With a 51-litre fuel tank, the theoretical range is around 680km.

Note that the GLA 250 requires 95 RON premium unleaded petrol as a minimum.

The Volkswagen Touareg is a deeply accomplished large SUV no matter whether you go for the base model or flagship R.

It benefits from a rigorous development that shines through in a car that is quiet, well-built and confidence inspiring, despite its generous size.

Starting with the Touareg 170TDI, passengers are insulated from the 3.0-litre V6 diesel with few vibrations reaching the cabin. There's enough sound to tell how hard you're working the V6 but no excess.

It is the only variant to ride on steel springs with passive dampers, though all Touaregs ride on five-link struts up front with multi-link rear suspension. The 19-inch alloy wheels shod in 255/55 R19 Bridgestone Alenza tyres have a lot of sidewall but sharp edges like expansion joints and speed humps can still be felt in town.

Put some energy through the Touareg's chassis – on the freeway or higher speed country roads, for example – and it settles beautifully. You could jump into the driver's seat and knock over a Sydney-Melbourne drive without breaking a sweat (or needing to stop for fuel).

Despite being 100Nm down on the 210TDI, the base car is also best for towing. All variants carry a 3500kg braked tow rating but the devil is in the detail – tow ball down weight is limited to 280kg on the base car but a restrictive 215kg for the 210TDI Elegance and R-Line.

While it's not an overt sportsperson, the 170TDI's connected 2.5-turn lock-to-lock steering provides confidence in the Touareg's ability on country roads. A revised ESC tune is now smoother in its interventions.

And what of the R? It impresses across an even broader spectrum. You'd expect that for $43K more, though.

The air suspension's Comfort mode effortlessly smooths over sharp bumps in town despite 22-inch alloy wheels, yet firms up to give the R huge reserves of grip on twisty roads.

That electric motor has enough punch to move the Touareg R at reasonable speed in town and the whisper-quiet operation feels extra luxurious.

With the R's trick suspension, Volkswagen offers a greater selection of drive modes. Eco, Normal, Sport and Individual are joined by Comfort and you can control the height of its suspension with the left rotary selector.

The 285/35 R22 Bridgestone Turanza T005s defy expectations for how a tall 2423kg SUV should grip. Volkswagen's not been able to escape physics quite as far as Hyundai did with the similarly-heavy Ioniq 5 N but the Touareg is a totally different style of vehicle.

Some of the controls, such as the soft brake pedal (that blends strong regenerative braking with front six-piston calipers clamping 400mm discs), long-travel throttle and light steering approaching the limit remind you of the Touareg's mass. Every weight shift is natural and predictable, though, so it's an easy car to trust.

A synthesised engine sound is the only other miss, it's not natural and we'd like to be able to hear more of the V6's growl. 

Power is prodigious yet the different sources blend almost seamlessly. The delivery is smooth when you go for an overtake – full throttle is a swelling shove rather than whiplash acceleration – as the electric motor fills the short torque gap while the V6's turbo spools. The 5.1-second 0-100km/h sprint claim sounds on the money.

We were unable to sample the 210TDI R-Line with its active roll stabilisation and four-wheel steer. With the plug-in hybrid powertrain's city-friendly attributes, though, the R-Line may be the pick for rural buyers. 

A soaring 2.0-litre turbo engine application, this is a slick, stirring and robust performer that can also do efficiency as effortlessly as launch the GLA 250 4Matic towards the horizon. Let’s not mince our words. This is a fast and fiery mover.

Three drive modes – Eco, Comfort and Sport – provide a wide spectrum of acceleration and throttle responses, and all deliver precisely what you’d expect. Eco’s fine for pottering around town smoothly and serenely; Sport morphs into a searing and seamless speed demon; and the default Comfort sits somewhere in the middle as the best of both worlds. There really is no faulting Mercedes’ M260 masterpiece.

The DCT also happens to be one of the better dual clutch autos, avoiding the lag and clunkiness pitfalls usually associated with this sort of gearbox. It’s even comparatively smooth off the line on hills. Ours came with the optional handy set of manual-mode paddle shifters, adding a welcome level of interactivity autos tend to overlook. Too bad Mercedes persists with that fiddly column lever that is forever prone to knocking the car out of drive. Even after 15 years, it's still so annoying.

What all this means for the urban driver is strong acceleration for flitting in and out of traffic gaps, as well as incredibly instantaneous point-to-point responses for commanding manoeuvrability, thanks to ultra-eager steering and assisted by outstanding brakes.

With struts up front and a multi-link rear end as standard, the GLA 250’s chassis, too, is a transformative for what is essentially a high-riding hatchback – but only if your pockets are deep enough.

Fitted with that near-$3K AMG Exclusive Package that includes adaptive dampers, our Benz displayed a definite hot-hatch attitude that really would make it the darling of Golf GTI owners who’ve outgrown their rides but not their girl/boyracer desires. Superb handling and hunkered-down roadholding really do make this the driver’s premium compact crossover. You can pretty much point and shoot this Merc as you might a Golf R, and likewise in most weather conditions thanks to all that reassuring tenacious grip.

Plus, if you’re put off by the hard ride in Sport, the Individual mode allows the driver to engage the soft damper mode while the engine and steering retain the hardcore settings. It’s a win-win situation – as long as you can stretch to that AMG Exclusive pack. We strongly recommend it, given the balance between ultimate high-speed control and comfort.

However, while this is all good news for rural and country folk seeking hot crossover fun, back around town, poor urban road conditions can reveal a flaw in the chassis’ ability to properly smother bumps and ruts. It’s the small frequency stuff that seems to transmit through, never really settling down.

The result is a jittery ride, that may somewhat undermine the GLA’s upmarket sheen. There’s also a fair degree of road noise coming through. Perhaps sticking with the 19-inch alloys instead of those lovely 20-inch rims is the solution here.

Mercedes-Benz is a long and proud pioneer in passenger-vehicle safety, and the GLA is no exception… except that for the full suite of safety assistance you need to fork out more in the GLA 250.

The standard roll-call of advanced driving assist systems includes nine airbags (front, pelvis side and window bags for driver and front passenger, side airbags for rear occupants and a knee airbag for the driver), AEB with pedestrian and cyclist detection, and blind-spot monitoring with an exit warning that alerts the driver of approaching cyclists or vehicles if the door begins to open into their path.

The AEB system has a working range of between 7km/h and 200km/h.

Active Lane Keep Assist, an active bonnet that raises to reduce head injury, Cross Wind Assist, Pre-Safe accident anticipatory systems and traffic sign recognition tech are also present.

Additionally, front and second-row seatbelt reminders are fitted, as well as two rear-seat sited ISOFIX child-seat anchorage points and a trio of child-seat tether points behind the backrest.

But you’ll need to fork out another $1531 for the optional Driving Assistance Package, which includes adaptive cruise control with full-stop/go, Active Lane Change Assist, extended semi-autonomous driver assistance in traffic jams, and route-based speed adaptation.

At the time of publishing, the H247-series GLA’s crash test rating results had not been published, but the closely-related GLB tested in 2020 managed a full five stars.

Volkswagen covers the Touareg with a five-year, unlimited kilometre warranty.

The R's high-voltage battery is covered for eight years and 160,000km.

Volkswagen's pre-paid Care Plans offer the best deal for servicing. All models are due for maintenance every 12 months/15,000kms with the diesel costing $1900/$3500 for three/five years and the plug-in hybrid $2050/$3400 for the same intervals.

Unlike many luxury brands that persist with a sub-par three-year warranty, Mercedes-Benz offers a five-year/unlimited kilometre warranty.

Intervals are every year or 25,000km, with a capped price service plan starting at $550 for the first year, $750 for the second year and $1250 for the third year, totalling $2550. Alternatively, buyers can also choose a Service Plan, starting at $2050 for the first three years (saving $500 from the normal capped-price service plan), $2950 for four years and $3500 for five years.