Volkswagen Touareg vs Mercedes-Benz GLC-Class

What's the difference?

The facelifted Touareg is subtly improved across all metrics including price. That's a rare win for a mid-life facelift and should help VW shift more of this accomplished family SUV.

It's not all perfect, with no spare tyre included and the mis-match between braked towing capacity and towball down weight.

The diesel engine is torquey, refined and the 170TDI feels like an awful lot more than a base model with stacks of equipment.

As for the R, it's an expensive flagship with a unique powertrain. One that's very well integrated but the plug-in hybrid experience isn't for everyone. There's no doubting its performance credentials and everyday comfort, though.

No matter the spec, VW's revised Touareg is a family SUV that should definitely make it onto your short list.

The GLC300 Coupe isn't quite as great when it comes to being a family car as the regular SUV version of the GLC, and that's purely down to the sloping roofline which not only makes access more difficult to the second row but reduces boot capacity.

That said, the GLC300 Coupe makes a much better family car than a Mercedes-Benz C-Class sedan, or any sedan.

Easy and enjoyable to drive, packed with great features and still practical, the GLC300 Coupe would still cut it as a good family car.

The Touareg is an elegant large SUV that has presence in its size, if not eye-catching design flair.

For the facelift, Volkswagen has smartened up the fascia and rear bumper. New 'click clack' front lighting signatures give extra menace while the rear light bar and glowing VW badge let you know this, indeed, is the new Touareg.

Fresh alloy wheels designs are interesting but the R-Line's are a little chunky for my tastes.

Inside, it's a similar story, though worth calling out is the open pore wood trims on 170TDI and Elegance that are so classy compared to the chintz of a Jeep Grand Cherokee.

The R gets Lapiz Blue accents and stitching inside though is generally very similar to the other models, meaning you might not feel so justified spending the extra cash.

Fans of light-coloured leather will be glad to hear the 210TDI Elegance can be ordered with Mistral cream leather upholstery for no extra cost.

Coupe SUVs aren’t for everybody… they’re not even for lots of people. But the design of an SUV with its roof cut down so that it meets the tailgate at an almost sportscar-like angle appeals to more than a few fans. The thing is they don’t just like the look, they love it, and they also probably enjoy how much the styling makes other people cranky.

To my eyes the GLC300 Coupe is the best execution of the bodystyle compared to those of BMW and Audi. There’s an elegance to the GLC300 Coupe and the AMG-line adds a tough look that only enhances the solid, powerful but pretty look.

The GLC Coupe is a mid-sized SUV and this new generation model is a bit bigger the previous one and now measures 31mm longer at 4763mm end to end, it’s 1890mm wide, 1605mm tall and has a wheelbase of 2888mm.

It’s also more aerodynamic than ever. No seriously, it’s drag coefficient is now 0.27 and it looks like a bar of soap - and it's about as slippery as one, too.

More curved surfaces await inside with a dashboard that pours down into the large centre console and it's adorned with a sloping and large portrait-style media screen. 

At night or in tunnels the ambient lighting glows through the air vents and skirts the edges of the door trims, console and dashboard.

It’s a minimalist and high-tech cockpit with modern sports seats up front and a Nappa leather wrapped steering wheel with its twin blade design.  

So, how does the coupe design work for family practicality? Let’s take a look.

Volkswagen has been busy improving usability of the touchscreen. There is now a vertical row of shortcut buttons for front and rear demisters, air recirculate and other heavily-trafficked functions.

Another row of shortcuts at the top of the screen allow you to a easily jump from navigation to car settings, phone mirroring and back.

Excitingly, Apple CarPlay and Android Auto take full advantage of the massive screen, now running to all four corners.

In general, the user interface is excellent and very user-friendly though there is occasional lag symptomatic of an older-gen processor. Also, when adjusting the HVAC settings, phone mirroring disappears briefly. Annoying but not end-of-world stuff.

Continuing on the theme, VW's customisable digital driver's display is very crisp and can display a map. The new head-up display is bright enough to work with polarised sunglasses, too.

There is plenty of space to stash snacks and drink bottles in the door pockets. Two large cup holders can be found in the centre console, there are three USB-C ports in the front (now 45W instead of 15W) and storage under the supportive armrest.

The back seat is roomy with enough space for three adults across. There's a transmission tunnel but it's low enough not to be too troublesome.

The Touareg's rear doors open wide and are fitted with soft-touch materials as well as classy integrated sun blinds.

With a standard panoramic sunroof, and lots of space between the front seats, vision out is fantastic. The cabin feels light and airy but thanks to tinted glass and powerful four-zone climate control it never gets too hot.

There are also two more USB-C ports and a second 12V socket in a fold out section of the rear console.

As before, the Touareg is only offered with five seats, with no optional third row to match some rivals.

All variants feature a standard power tailgate with auto-close functionality.

The boot has a crucial flaw for Australian buyers, though: no Touareg is equipped with a full-size or space-saver spare tyre. It's an inflation kit or tow truck if you get a flat.

Other attributes, including an 810L maximum space with five seat up or 1800L with the second row folded, are rather stellar. So is the finishing, with quality carpet, a cargo net included, sturdy tie-down points and a classy bag for the PHEV's charging cables.

There are shopping bag hooks on either side, remote pull tabs to fold the 40/20/40 backrest flat and buttons to raise and lower the air suspension for easier loading.

SUVs are the most practical cars for families because of the better access to the cabin thanks to their large doors and slightly elevated ride height, their big boots with wide and tall hatch openings and their high flat rooflines. They’re essentially raised station wagons.

A coupe-style SUV still has four doors but they are less boxy due to the sloping roofline which falls away quickly to meet the tailgate at a lower point. The effect is a sporty-looking shape but practicality is lost in this exercise of form over function.

The second row doorways aren’t as large as those on the regular SUV. I did a side-by-side test and felt like I had to duck under the sloping roof when getting out of the back seat.

The smaller opening also made it trickier to lift my toddler daughter into her baby seat.

The sidesteps are also surprisingly handy for bigger kids and my eight-year-old used them every time when climbing into the car.

Cabin storage is outstanding with huge door pockets and cupholders in both rows, and while the 545-litre boot in the GLC300 Coupe is 80 litres smaller than the cargo capacity of the regular GLC SUV, it's bigger than the previous version of the Coupe.

As for people space, there’s enough headroom for me at 189cm tall in the back seat and heaps of legroom, even behind my driving position.

I’ve mentioned the lack of climate control in the second row, but also should point out that there are no USB ports back there either.

There are USB ports in the big centre console box upfront and a long cord should be able to make it to the second row. 

There’s a wireless phone charger but it's housed in the bowels of the centre console too, and you’ll need to weave your hand while clasping the phone under the shiny black trapdoor, past the cupholders possibly with drinks in them and almost under the dashboard.

Mercedes-Benz is offering Australia just the GLC300 grade in both the SUV and Coupe body styles.

High-performance AMG variants are out overseas now and will arrive in Australia soon, too.

You can expect to pay more for these AMG beasts - a lot more than the $113,900 list price of the GLC300 Coupe.

Still the GLC300 Coupe does come standard with an AMG Line body kit and 20-inch AMG alloy wheels. LED headlights are also standard, so is the panoramic glass roof, tinted rear glass, proximity unlocking and a power tailgate.

Inside there’s synthetic leather Artico upholstery, sports heated front seats, Nappa leather steering wheel, an 11.9-inch media display with Apple CarPlay and Android Auto, a 12.3-inch digital instrument cluster and a head-up display. There’s also dual-zone climate control and wireless phone charging.

The value is good in terms of features, although the price is slightly higher compared to the rivals such as the BMW X4 xDrive30i ($106,400) and Audi Q5 Sportback 55TFSI ($110,200).

It’s worth pointing out, too, that the GLC300 Coupe is about $10K more than the GLC300 SUV version. Why? The coupe versions of prestige SUVs always tend to be pricier than their regular more boxy SUV siblings. Somebody in marketing will be able to explain why.

Having lived with the GLC300 Coupe with my family over the past few days I can say the proximity unlocking which works by touching even the back door handles is excellent, the tinted windows are dark and cut out much of the sun's glare, but there’s no climate control in the second row. There are air vents back there, which is good.

I found that on hot days the semi-transparent shade on the glass roof couldn’t stop the cabin from heating up quickly.

The Touareg's core 3.0-litre common rail direct-injection turbo-diesel V6s carry over unchanged developing 170kW (at 4000 rpm) and 500Nm (from 1750-3000 rpm) in 170TDI tune and 210kW/600Nm in the 210TDI.

It's the plug-in hybrid that's interesting. A 3.0-litre direct-injection turbo-petrol V6 teams up with gearbox-mounted 100kW and 400Nm electric motor. An eight-speed transmission means it feels conventional when in petrol (or hybrid) mode with no slurry CVTs.

It means that the Touareg R has the same '4Motion' full-time four-wheel-drive system with mechanical transfer case. Volkswagen uses braking systems to simulate a locking diff for off-roading, known as Electronic Differential Lock (EDL) and Extended Differential Lock (XDL).

The GLC300 Coupe has a 2.0-litre four-cylinder turbo-petrol engine making 190kW of power and 400Nm of torque.

There’s also an overboost function which allows the engine to make an extra 17kW and 200Nm just for a brief moment, but that extra dollop of grunt combined with the regular output provides impressive acceleration (0-100km/h in about 6.3 seconds) for overtaking or moving quickly when you need to.

A smooth nine-speed automatic transmission sends the drive to all-four wheels.

The GLC300 Coupe is all-wheel drive and while there’s a setting for rougher terrain, along with one for comfort, eco and sport, but I’d make sure that it doesn’t get any more adventurous than tame gravel and dirt roads.

Mercedes-Benz refers to the GLC300 Coupe as a mild hybrid and this is because it has a 48-volt system and an integrated starter-generator.

This type of hybrid doesn’t use electric motors, doesn’t drive the wheels and won’t save much fuel, but it will provide efficiencies by supporting the engine and when coasting, plus will reduce petrol consumption to a small degree.

Focusing firstly on the R, its fuel consumption is either stellar or proportional for a large SUV, depending on the battery charge and conditions.

The lab-certified 3.3L/100km, though, is fanciful given how most will use this vehicle.

Charged up to 100 per cent, we got 46km from the Touareg's 14.3kWh battery in E-Mode – pretty close to the 51km rating – in a typical suburban commute.

It will take around 2.5 hours to charge the Tourage from 20 per cent-full at a 7.4kW wallbox, or eight hours using a three-pin socket.

Alternatively, you can recuperate charge on the move in Hybrid mode. Using regenerative braking and excess engine power, the hybrid battery can be returned to 100 per cent on a long drive.

On our extended, twisty country drive we saw 11L/100km in the R using hybrid mode, with a target of 50 per cent charge to carry us through small towns. A combined range of 750-800km from the 75L fuel tank is realistic.

Planning your route, regular charging and paying close attention to what works best for economy will prove beneficial in the long run – a plug-in hybrid is not for the disengaged motorist.

The diesel engine's consumption was a more straightforward affair. Compared to the 7.3L/100km rating, we saw 8.0L/100km over hilly terrain with some dirt roads.

It is perfectly efficient in the country and the 90L tank means 1000km driving range from a fill-up is perfectly normal.

As we mentioned above the GLC300 Coupe's 48-volt mild hybrid system is not the kind of hybrid that will allow you to drive miles on electric power, nor will it dramatically reduce fuel consumption in the way a parallel, series or plug-in hybrid will. But every bit of efficiency helps.

Mercedes-Benz says the GLC300 Coupe will use 7.7L/100km after a combination of open and urban roads. 

We had the GLC300 Coupe for just two days, but in that time my family covered 176km of regular daily usage which took in motorways but mainly suburban duties such as the school run, supermarket dashes, that sort of thing.

In our fuel test we measured 14.48 litres at the fuel pump which works out to be an on-test fuel use figure of 8.2L/100km and not far off the manufacturer’s claim. 

While this fuel consumption isn’t overly high, a plug-in hybrid or even a parallel or series hybrid could return about 5.0L/100km or less.

Mercedes-Benz has dropped plug-in hybrids from its Australian range which is a shame because it would be good to see more efficient options in the GLC range. Of course if you want more efficiency from a Benz of the same size, there is always the fully electric EQB or EQC.

The Volkswagen Touareg is a deeply accomplished large SUV no matter whether you go for the base model or flagship R.

It benefits from a rigorous development that shines through in a car that is quiet, well-built and confidence inspiring, despite its generous size.

Starting with the Touareg 170TDI, passengers are insulated from the 3.0-litre V6 diesel with few vibrations reaching the cabin. There's enough sound to tell how hard you're working the V6 but no excess.

It is the only variant to ride on steel springs with passive dampers, though all Touaregs ride on five-link struts up front with multi-link rear suspension. The 19-inch alloy wheels shod in 255/55 R19 Bridgestone Alenza tyres have a lot of sidewall but sharp edges like expansion joints and speed humps can still be felt in town.

Put some energy through the Touareg's chassis – on the freeway or higher speed country roads, for example – and it settles beautifully. You could jump into the driver's seat and knock over a Sydney-Melbourne drive without breaking a sweat (or needing to stop for fuel).

Despite being 100Nm down on the 210TDI, the base car is also best for towing. All variants carry a 3500kg braked tow rating but the devil is in the detail – tow ball down weight is limited to 280kg on the base car but a restrictive 215kg for the 210TDI Elegance and R-Line.

While it's not an overt sportsperson, the 170TDI's connected 2.5-turn lock-to-lock steering provides confidence in the Touareg's ability on country roads. A revised ESC tune is now smoother in its interventions.

And what of the R? It impresses across an even broader spectrum. You'd expect that for $43K more, though.

The air suspension's Comfort mode effortlessly smooths over sharp bumps in town despite 22-inch alloy wheels, yet firms up to give the R huge reserves of grip on twisty roads.

That electric motor has enough punch to move the Touareg R at reasonable speed in town and the whisper-quiet operation feels extra luxurious.

With the R's trick suspension, Volkswagen offers a greater selection of drive modes. Eco, Normal, Sport and Individual are joined by Comfort and you can control the height of its suspension with the left rotary selector.

The 285/35 R22 Bridgestone Turanza T005s defy expectations for how a tall 2423kg SUV should grip. Volkswagen's not been able to escape physics quite as far as Hyundai did with the similarly-heavy Ioniq 5 N but the Touareg is a totally different style of vehicle.

Some of the controls, such as the soft brake pedal (that blends strong regenerative braking with front six-piston calipers clamping 400mm discs), long-travel throttle and light steering approaching the limit remind you of the Touareg's mass. Every weight shift is natural and predictable, though, so it's an easy car to trust.

A synthesised engine sound is the only other miss, it's not natural and we'd like to be able to hear more of the V6's growl. 

Power is prodigious yet the different sources blend almost seamlessly. The delivery is smooth when you go for an overtake – full throttle is a swelling shove rather than whiplash acceleration – as the electric motor fills the short torque gap while the V6's turbo spools. The 5.1-second 0-100km/h sprint claim sounds on the money.

We were unable to sample the 210TDI R-Line with its active roll stabilisation and four-wheel steer. With the plug-in hybrid powertrain's city-friendly attributes, though, the R-Line may be the pick for rural buyers. 

There’s a lot to like here but the short version is the GLC300 Coupe has a comfortable ride, but good handling, with a responsive engine, although rear visibility through the small back window is poor.

If we drill down a bit further I can tell you that excellent cameras around the car will help you check to make sure kids aren’t running around behind you and that forward and side visibility through the window is good.

An important takeaway is that the GLC300 Coupe is easy to drive with light steering and an engine that’s mild and controlled in its power delivery.

The gear shifter is mounted on the steering column, in the same way an indicator lever is. So putting the car into Drive, Reverse and Park is so easy and means you don’t have to take your hands off the steering wheel. 

As a family car I liked the good body control and composed ride. We have a small toddler that we can sometimes only get to sleep by taking her for a drive and we found that she could nod off and not be woken by potholes and speed bumps or too much leaning in the corners. 

The GLC was given the maximum five star ANCAP rating in 2022. There’s AEB, active lane keeping assistance and active blind spot warning and nine airbags including a centre airbag.

As mentioned above I especially liked the surround-view camera systems - which let you look right around the car - good for driveway safety and kids.

For child seats you’ll find two ISOFIX mounts and three top tether anchor points in the second row.

I was also impressed to see a space-saver spare wheel under the boot floor and not just a puncture repair kit. 

Volkswagen covers the Touareg with a five-year, unlimited kilometre warranty.

The R's high-voltage battery is covered for eight years and 160,000km.

Volkswagen's pre-paid Care Plans offer the best deal for servicing. All models are due for maintenance every 12 months/15,000kms with the diesel costing $1900/$3500 for three/five years and the plug-in hybrid $2050/$3400 for the same intervals.

The GLC300 is covered by Mercedes-Benz's five-year, unlimited-kilometre warranty. 

Services are annually or every 25,000km. And you can buy a three-year service plan for about $3000.