Browse over 9,000 car reviews

    guides

    adventureguide

    evguide

    familyguide

    tradieguide

    urbanguide

    0 Logout

    Browse over 9,000 car reviews

    Is a failed transmission in a 2018 Isuzu D-Max covered by warranty?

    Isuzu Isuzu Advice Isuzu D-Max Isuzu D-Max Advice Isuzu D-Max 2018

    I was driving my 2018 Isuzu D-Max Hi-Ride 2x4 yesterday when the transmission alert light came on, then the engine light. I called road side assistance, who told me to have it towed to Isuzu and not drive it. Isuzu now says it was the automatic transmission that has failed.

    Is this covered by warranty? I’ve always had it serviced regularly at Isuzu dealer and only done 70,000km with no-off road work.

    Answered by CarsGuide
    7 April 2024
    David Morley

    Isuzu lifted the warranty on its vehicles to six years/150,000km for all utes sold after May 1, 2019. Unfortunately, it sounds like your car was on the road in 2018, which means it was covered by a five-year/130,000km warranty. Although you haven’t yet covered 130,000km, the vehicle is more than those five years old so, technically, the problem is not covered by warranty.

    However, I think it would be worthwhile contacting Isuzu Australia’s customer service division and pointing out the car’s service history and its mileage. Isuzu may then decide to help with the cost of repairs on a pro-rata basis given the circumstances. It is not obliged to, of course, but it’s definitely worth asking.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
    Other Isuzu D-Max Problems
    SELL ALL ISUZU D-MAX PROBLEMS
    Related cars for sale on CarsGuide
    See more Isuzu D-Maxes for sale

    Comments

    Have a new question for the CarsGuide team?
    More than 9,000 questions asked and answered.
    Ask now
    Complete guide to Isuzu D-Max 2018
    Complete guide to Isuzu D-Max 2018 CarsGuide Logo
    Reviews, price, specs and more