Browse over 9,000 car reviews

Warranty

Australia has best Nissan warranty in the entire world - but why and how did the Aussies manage it?
By Byron Mathioudakis · 14 Mar 2025
Nissan’s unexpected announcement of a dealer-servicing-activated 10-year/300,000km new-vehicle warranty with capped pricing scheme that is both conditionally retroactively applicable and transferable has stunned the industry and observers.
Read the article
My 2023 Kia Seltos GT-Line's driver's seat might be faulty. What rights do I have under warranty?
By David Morley · 25 Feb 2025

I purchased a Kia Seltos GT-Line in April 2023. Late last year, randomly, the driver’s seat started moving on its own while driving. The dealership where I purchased the car looked at the vehicle and couldn’t replicate the issue so reset the driver’s seat. It was fine for 16 days and then the problem occurred again. I rang and emailed Kia Australia, and after a three week wait, another dealership looked at the vehicle, failed to be able to reproduce the problem and returned the car. Two days later, the problem occurred again. I contacted both the dealership of purchase, the dealership who last looked at the car and Kia Australia. I have an appointment set for a month’s time. My question is: what rights do I have under the warranty? If the dealership can’t replicate the issue and repair the seat, can I sell the car?

Read the article
Is a blown gasket a warranty claim with my 2013 Holden Cruze
By David Morley · 13 Jan 2025

My 2013 Holden Cruze was brought brand new, and only has 70,000km on the clock. I have been told it has a blown gasket, which causes oil to go into bottle that's connected to radiator. Would this be a warranty claim?

Read the article
How do you prove an EV battery capacity is below a certain percentage?
By David Morley · 18 Nov 2024

How do you prove that a 2022 Kia EV6's battery capacity is below a certain percentage for warranty purposes? I think it would need to be established independently as the dealership/manufacturers are not likely to tell the truth. There is a lot written about EVs, but not about failures and difficulties with repairs!

Read the article
'Best factory warranty in the business': MG beefs up its warranty for the MG3, MG4, MG HS, MG ZS and Cyberster to 10 years, trumping leading new car warranties from Kia and Mitsubishi
By Dom Tripolone · 01 Aug 2024
Move over Kia and Mitsubishi, MG is the new Australian car warranty king. The Chinese brand has announced it is fully guaranteeing its vehicles for 10 years/250,000km, which trumps all other new car warranties.
Read the article
Is my 2019 MG3 warranty transferrable
By David Morley · 18 Jun 2024

Is the warranty on my 2019 MG3 Excite transferrable?

Read the article
How does an expired warranty affect the sale price of a 2018 Kia Sportage?
By David Morley · 12 Jun 2024

I bought a Kia Sportage Si in late 2018 (MY 2019) and it is just under six years old. It has a seven-year warranty on it and approximately 60,000km, and is in excellent condition. Is it better to sell it now while it still has a year or so of warranty on it, or wait till the warranty is about to expire and sell then? Will I get a higher price for the year of warranty left on it or is it not really a factor in the sale price?

Read the article
Is a failed transmission in a 2018 Isuzu D-Max covered by warranty?
By David Morley · 08 Apr 2024

I was driving my 2018 Isuzu D-Max Hi-Ride 2x4 yesterday when the transmission alert light came on, then the engine light. I called road side assistance, who told me to have it towed to Isuzu and not drive it. Isuzu now says it was the automatic transmission that has failed.

Is this covered by warranty? I’ve always had it serviced regularly at Isuzu dealer and only done 70,000km with no-off road work.

Read the article
Is a blown cylinder in my 2017 Ford Ranger Wildtrak covered under warranty?
By David Morley · 17 Jan 2024

Is the number three cylinder blowing in my 2017 Ford Ranger Wildtrak covered under warranty?

Read the article
Cracked transmission case on a 2016 Kia Sportage
By David Morley · 12 Jan 2024

A 2016 Kia Sportage GT line with 170,000km and serviced by Kia was sold recently to my daughter. While driving along there was a big bang and transmission oil started leaking. The car was towed it to a Kia dealership. The transmission case cracked. It should be under warranty and was never used for four-wheel-driving, only highway use. Will see what Kia says tomorrow. Is this normal for a car this age? Is there anything we can do? Thanks.

Read the article