Warranty

Warranty Wars: A cut-throat new car market means your 2025 MG ZS, Mitsubishi Outlander and Nissan X-Trail now come with a 10-year warranty. But what's the broader state of play on factory product support? | Analysis
By James Cleary · 22 Jun 2025
Car industry observers of a certain age will recall a ‘12/12’ new vehicle warranty being the norm in Australia through the 1970s and well into the ‘80s. And yes, you guessed correctly, that catchy tag refers to a 12 month/12,000km term. How far we’ve come.
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Take that, Kia! Hyundai increases warranty plus there's a bonus as it improves the value of the 2025 Hyundai Santa Fe, Hyundai Tucson, Ioniq 5 and more
By Byron Mathioudakis · 14 May 2025
Hyundai is about to move to a seven-year/unlimited kilometre warranty in Australia, up from its existing five-year/unlimited kilometre item.
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Australia has best Nissan warranty in the entire world - but why and how did the Aussies manage it?
By Byron Mathioudakis · 14 Mar 2025
Nissan’s unexpected announcement of a dealer-servicing-activated 10-year/300,000km new-vehicle warranty with capped pricing scheme that is both conditionally retroactively applicable and transferable has stunned the industry and observers.
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My 2023 Kia Seltos GT-Line's driver's seat might be faulty. What rights do I have under warranty?
By David Morley · 25 Feb 2025

I purchased a Kia Seltos GT-Line in April 2023. Late last year, randomly, the driver’s seat started moving on its own while driving. The dealership where I purchased the car looked at the vehicle and couldn’t replicate the issue so reset the driver’s seat. It was fine for 16 days and then the problem occurred again. I rang and emailed Kia Australia, and after a three week wait, another dealership looked at the vehicle, failed to be able to reproduce the problem and returned the car. Two days later, the problem occurred again. I contacted both the dealership of purchase, the dealership who last looked at the car and Kia Australia. I have an appointment set for a month’s time. My question is: what rights do I have under the warranty? If the dealership can’t replicate the issue and repair the seat, can I sell the car?

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Is a blown gasket a warranty claim with my 2013 Holden Cruze
By David Morley · 13 Jan 2025

My 2013 Holden Cruze was brought brand new, and only has 70,000km on the clock. I have been told it has a blown gasket, which causes oil to go into bottle that's connected to radiator. Would this be a warranty claim?

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How do you prove an EV battery capacity is below a certain percentage?
By David Morley · 18 Nov 2024

How do you prove that a 2022 Kia EV6's battery capacity is below a certain percentage for warranty purposes? I think it would need to be established independently as the dealership/manufacturers are not likely to tell the truth. There is a lot written about EVs, but not about failures and difficulties with repairs!

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'Best factory warranty in the business': MG beefs up its warranty for the MG3, MG4, MG HS, MG ZS and Cyberster to 10 years, trumping leading new car warranties from Kia and Mitsubishi
By Dom Tripolone · 01 Aug 2024
Move over Kia and Mitsubishi, MG is the new Australian car warranty king. The Chinese brand has announced it is fully guaranteeing its vehicles for 10 years/250,000km, which trumps all other new car warranties.
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Is my 2019 MG3 warranty transferrable
By David Morley · 18 Jun 2024

Is the warranty on my 2019 MG3 Excite transferrable?

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How does an expired warranty affect the sale price of a 2018 Kia Sportage?
By David Morley · 12 Jun 2024

I bought a Kia Sportage Si in late 2018 (MY 2019) and it is just under six years old. It has a seven-year warranty on it and approximately 60,000km, and is in excellent condition. Is it better to sell it now while it still has a year or so of warranty on it, or wait till the warranty is about to expire and sell then? Will I get a higher price for the year of warranty left on it or is it not really a factor in the sale price?

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