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    Toyota Aurion 2008: Leaking water pump but Toyota willing to pay half

    Toyota Toyota Advice Toyota Aurion Toyota Aurion Advice Toyota Aurion 2008

    My mechanic recently noticed red stains on the block below the water pump on my 2008 Toyota Aurion AT-X, which has only done 21,306 km. He advised me to contact Toyota and to make a claim because of the low kilometres even though the warranty had expired. I did and Toyota offered to cover half of the $303 cost of parts leaving me to pay for the eight hours of labour, which would be approximately $1000. I contacted Toyota customer relations and was told that they would review the claim, but they haven't replied yet. Should I accept their offer?

    Answered by CarsGuide
    8 March 2013
    Graham Smith

    If it is only a slight leak you could probably continue to drive it, but if you did it would only get worse and you will eventually have to replace the pump at your cost. I would accept the offer.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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