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The 2011 Jeep Grand Cherokee range of configurations is currently priced from $3,888.
Our most recent review of the 2011 Jeep Grand Cherokee resulted in a score of 7 out of 10 for that particular example.
Carsguide Contributing Journalist Graham Smith had this to say at the time: Michael Cemm: Our Laredo turbo diesel can be summed up as fast, frugal, faultless and extremely comfortable.
You can read the full review here.
This is what Graham Smith liked most about this particular version of the Jeep Grand Cherokee: Capable off-road, Powerful engines for towing, Large and practical interior
The 2011 Jeep Grand Cherokee carries a braked towing capacity of up to 2268 Kg, but check to ensure this applies to the configuration you're considering.
We'll pass your comments on to Jeep and ask for their assistance in finding a solution.
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It's always a good idea to report a problem, if you don't there's no way you will get it fixed, and as you say, the more people who report a problem the more the chances of it being taken seriously. In your case I would guess the dealer doesn't know how to fix the problem and is hoping you will go away. It's obviously in the driveline, could be a computer shift calibration problem, it could be a number of things.
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We haven't had any other complaints of this issue, which doesn't sound normal at all. Perhaps other owners could tell of their experience; in the meantime step up the pressure on Jeep to give you a believable answer.
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The Jeep Grand Cherokee 2011 prices range from $7,150 for the basic trim level SUV Laredo (4x4) to $21,890 for the top of the range SUV SRT 8.