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Renault FAQs

Renault Megane 2015: Warranty on DPF unit block

I understand your frustration; I also agree that diesel buyers should be made aware of the possible consequences resulting from the way they will use the car. Blocking of the DPF because of being used on short, low speed trips is quite common across most brands, so it could be argued that you should have done you homework and known that. As to whether you have good grounds for a refund I can’t say, but I suspect you could request a refund, or part refund, as a gesture of good will from Renault.

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Megane paint blistering

 

 Repainting your car would effectively return it to new condition, not to the condition of an eight-year-old car, which is why Renault is paying for the half the cost. If you want to pursue it contact an independent specialist in the area, like Graeme Cuthbert (0422 444 335) and arrange for an independent assessment of the car and take Renault to court. By far the easiest and most stress-free path to take is to accept the offer and get rid of the car.

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