Ford Transit Custom vs Volkswagen Caddy 5

What's the difference?

The Sport, like all Transit Customs we’ve tested, is a capable one-tonner and all-around workhorse even though it's not quite as sporty these days due to engine revisions. With an all-new Transit Custom range due later this year, we’re not sure if a Sport will be part of the model mix. So, if you like the look of this rebel, we’re sure run-out deals will soon be available.

The VW Caddy Cargo feels sporty and is undeniably fun to drive with its lively engine and responsive handling. But that doesn’t detract from its light workhorse capabilities.

Given the choice, we’d prefer the TDI320 turbo-diesel’s superior torque, payload and fuel economy, but for $2000 less this turbo-petrol version with enhanced safety still has plenty of appeal for small van buyers.

The Sport enhances the purposeful styling of the Transit Custom, which, with its wedge-shaped character lines, trapezoidal grille and swept-back headlights, is still arguably Australia’s best-looking commercial van after more than a decade in local showrooms.

Although some may find the twin racing stripes too in-ya-face, the overall effect of the Sport’s unique body enhancements and larger 17-inch alloys with lower profile tyres is one of cheeky rebellion against commercial van conservatism.

Only the Transit Custom’s handsome lines could get away with this. Can you imagine how a HiAce would respond to this treatment?

Even so, the Sport retains the excellent design features that make it such a good workhorse, including the sealed steel bulkhead that separates the cargo bay and cabin. This not only serves as a robust cargo barrier but also insulates the cabin from cargo bay noise, which in some commercial vans without a bulkhead can be unbearable at highway speeds.

Its front-wheel drive chassis platform has MacPherson strut front suspension, leaf-spring beam axle rear suspension, four-wheel disc brakes, power-assisted rack and pinion steering and a compact 2933mm wheelbase that provides a competitive 11.8-metre turning circle.

Our test vehicle is fitted with the standard LHS sliding load-door and twin rear barn-doors, but optional body configurations include a window in the LHS sliding load-door, dual side load-doors with or without windows and a rear swing-up tailgate.

Our SWB test vehicle has a 2755mm wheelbase and compact 4500mm length.

Its front-wheel drive chassis, which shares some architecture with the iconic Golf sedan, rides on simple but robust MacPherson strut front suspension, a coil-spring beam rear axle and four-wheel disc brakes.

With electric power-assisted steering, it has an 11.4-metre turning circle (larger than we expected) and load access is through asymmetric rear barn-doors and a kerbside sliding door.

The dash has a clean and minimalist look given that most functions including heating/cooling are controlled via the central touchscreen, which, like a phone, can be fiddly and therefore distracting while driving.

However, it does at least retain traditional rotary dials for audio volume and radio tuning.

The moulded composite bulkhead between cabin and cargo bay, with its mesh-protected central window, is effective as a cargo barrier and in minimising noise from the load area.

However, it appears Volkswagen has also fitted noise-absorbing fixtures over the rear wheel housings, which combined with the bulkhead, create civilised cabin acoustics.

Even so, tyre noise can still be intrusive at highway speeds on coarse bitumen surfaces.

With its 2064kg kerb weight and 3100kg GVM, the Sport offers a one-tonne-plus payload rating of 1036kg.

Handily, up to 130kg of that can be carried on the smartest of roof storage systems, comprising a trio of sturdy hinged racks which lie flat against the roof when not in use but can be quickly swung up and locked into vertical positions for load carrying.

It’s also rated to tow up to 1600kg of braked trailer. However, to do that without exceeding the 4100kg GCM (or how much it can legally carry and tow at the same time) would require a sizeable and impractical 600kg reduction in payload from 1036kg to only 436kg.

More than half of that 436kg could be used up by the weight of three big crew members alone before you could think about loading anything in the cargo bay.

So, from practical experience, we reckon it’s best to base tow ratings on a vehicle’s GVM. In this case, the maximum tow rating drops from 1600kg to 1000kg, but the payback is you get to keep the full 1036kg payload which is safer when towing and generally more useful.

The Sport’s cargo bay offers a competitive 6.0 cubic metres of load volume and with its 2555mm load floor length and 1351mm between the rear wheel housings, it can carry either two 1165mm-square standard Aussie pallets or up to the three 1200 x 800mm or 1200 x 1000mm Euro pallets.

Both types of pallets can be forklifted through the rear barn-doors with their 180-degree opening, but only the narrower Euro pallet could be loaded through the sliding side door with its 1030mm-wide opening.

The load floor length can be extended by almost half a metre via a swing-up hatch at the base of the cabin bulkhead, which accesses otherwise empty storage space beneath the front passenger seats. This useful feature allows extra-long items like lengths of timber, copper/PVC pipe, rolls of carpet, etc, to be carried.

The cargo bay has eight load-anchorage points and the load floor is protected by a tough vinyl covering. The walls and doors are lined plus there’s a handy 12-volt power outlet and bright LED lighting.

Plentiful cabin storage includes three levels of bins and a large-bottle holder in each front door plus upper/lower bottle holders on each side of the dash and a pop-out cupholder beneath the gearshift. There’s also a single A4-sized glovebox and more bins set into the top of the dash.

 Overhead is another cubby for small items and hidden beneath the two passenger seats is a cavernous storage area (when the cargo bay’s load-through hatch is closed of course) which is accessed from above through the hinged base cushions.

The centre seat’s backrest also folds forward to reveal a handy ‘mobile office’ work desk with pen holder, elastic strap for securing documents and two more cupholders.

The Caddy’s 1433kg tare weight and 2150kg GVM result in a 717kg payload rating.

Up to 100kg can be legally carried on the roof, where external anchorage points covered by protective caps are provided for installing roof racks or rails.

It’s also rated to tow up to 1500kg of braked trailer but VW does not publish a GCM (Gross Combination Mass) rating, so we don’t know how much it can legally carry and tow at the same time.

The versatile cargo bay, which offers 3.1 cubic metres of load volume, is 1797mm long, 1614mm wide and 1272mm high. With 1230mm between the wheel housings, it can carry either a single 1165mm-square Aussie pallet, one 1000 x 1200mm Euro 3 pallet or two smaller 800 x 1200mm Euro pallets.

All can be loaded through the rear barn-doors, with 180-degree opening for easy forklift access. The sliding side-door’s opening is only 695mm, partly due to intrusion of the bulkhead, so kerbside access is only for smaller items.

There are six load anchorage points and even though the cargo bay’s walls and doors are lined to mid-height, there’s no protective floor covering, which we would recommend to avoid unsightly dents and scratches. There’s also bright LED lighting and another handy 12-volt outlet.

Driver and passenger have plenty of cabin storage with large bottle holders and bins in each door, dashboard bins, a large glove box, full-width overhead storage shelf and a centre console offering four open storage nooks and dual small-bottle/cupholders.

The Cargo range offers eight variants (10 if you include the Crewvan) with a choice of petrol or diesel engines, manual or auto transmissions and two wheelbase lengths comprising Standard (SWB) and Maxi (LWB).

Our test vehicle is the Cargo SWB, equipped with a 1.5-litre turbocharged four-cylinder petrol engine and seven-speed dual-clutch automatic for a list price of $39,990.

Externally you get a no-frills workhorse designed for hard work, with ample dark grey plastic in the usual places where bumps, scrapes and wear occur, including the bumpers, door handles and door mirrors.

However, at least there are silver plastic wheel covers (easy to replace if damaged) to add some bling to its robust 16-inch steel wheels and 205/60R16 tyres, with a full-size spare.

There’s also work-focused rubber flooring in the cabin as you’d expect, which is in stark contrast to numerous creature comforts you might not expect like keyless start, height/reach adjustable leather-rimmed steering wheel, adjustable lumbar support on both bucket seats, heated door mirrors, a reversing camera, rear parking sensors and separate cabin/cargo bay locking.

There’s also standard wireless smartphone charging, two 12-volt accessory outlets and a pair of USB-C ports, plus a four-speaker multimedia system with 8.25-inch colour touchscreen and multiple connectivity including Apple and Android devices.

However, in stark contrast to this tech, there’s no AM radio band. Go figure.

Originally the Sport’s 2.0-litre EcoBlue four-cylinder turbo-diesel engine was tweaked for more power (+11kW) and torque (+15Nm) than the standard engine, as you’d expect.

However, given that availability of that unique variant ended in June 2022, it now shares the same engine as the standard Transit Custom.

While not class-leading, it still provides an energetic 125kW at 3500rpm and ample 390Nm of torque between 1500-2000rpm.

It also meets Euro emissions standards using AdBlue with SCR (Selective Catalytic Reduction) and offers a choice of Normal and Eco drive modes, plus an auto engine stop-start function which thankfully can be switched off.

The Sport also shares the same six-speed torque converter automatic used in the standard Transit Custom with ‘intelligent’ electronic protocols that monitor different driving styles, gradients and loads to optimise engine efficiency.

It also offers the choice of sequential manual shifting, but that’s done by flicking a small toggle switch on the side of the gearshift which doesn’t feel very sporty to use.

The spirited and economical 1.5-litre four-cylinder turbocharged petrol engine produces its maximum 84kW across a 1500rpm-wide power band between 4500-6000pm.

Torque enjoys similar band width as its 220Nm is served at full strength between 1750-3000rpm, which showcases this little engine’s impressive flexibility.

The seven-speed dual-clutch automatic offers three drive modes comprising Drive, Sport and Tiptronic; the latter for manual-shifting using the steering wheel-mounted paddles. There’s also an electronically-controlled automatic locking diff.

Ford claims an official combined average of 8.0L/100km and the Sport’s dash display was showing 8.4 at the end of our 200km test, which was conducted without a load in normal mode with the engine stop/start function switched off.

Our own figure calculated from actual fuel bowser and trip meter readings came in at a higher 10.2 which is within the usual 1.0-2.0L/100km discrepancy usually found between dash figures and our own.

So, based on our figures, you could expect a realistic driving range of around 680km from its 70-litre tank.

VW claims an official combined figure of 6.2L/100km and the Caddy’s dash display was claiming 7.2 at the end of our 252km test, of which about one third was hauling its maximum payload.

After crunching the numbers from tripmeter and fuel bowser readings, our own figure was very close to the Caddy’s at 7.4L/100km.

So, based on our figures, you could expect a ‘real world’ driving range of around 670km from its 50-litre tank using 95 RON fuel.

For a one-tonne van it’s surprisingly engaging (dare we say sporty?) to drive with torquey engine response, communicative steering and a bolstered driving seat that provides good lateral support of the upper body.

The quartet of disc brakes provides ample stopping power and the well-planted chassis on its larger diameter and lower profile Michelins responds vigorously to steering input, which makes it enjoyable to drive either when zipping through traffic or cruising on the open road. Overall refinement is good with low engine, tyre and wind noise.

It’s a comfortable highway hauler, with gearing that keeps engine rpm capped at a leisurely 2100rpm at 110km/h.

The fold-down inboard armrest is much appreciated on long hauls, but driving comfort could be further improved with a longer base cushion for better under-thigh support.

 All-round vision is as good as you could ask for, given a huge blind-spot over the driver’s left shoulder created by the cabin bulkhead.

The door mirrors are large enough to provide good views down both side of the van, aided by the bottom third of each being fitted with a wide-angle view.

Combined with other active driver aids like blind-spot monitoring, rear cross-traffic alert, parking sensors, reversing camera, etc, the working van’s traditional danger zones are well monitored which makes the Sport easy to live with if you drive it daily.

As the forklift was temporarily out of action, we didn’t conduct our usual GVM test with the Sport during this review. However, we have previously tested one with a 1030kg payload which was right on its maximum payload rating.

The rear suspension only compressed about 40mm which left plenty of bump-stop clearance and resulted in an even more planted feel on the road with no significant effect on engine, steering and braking response.

It also resulted in a smoother ride quality, which is to be expected given that the much heavier sprung weight ironed out bumps and other road irregularities.

It may be a small vehicle but people of most shapes and sizes can find a comfortable driving position thanks to its spacious cabin with ample headroom, comfortable and supportive bucket seating with adjustable lumbar support and a big left footrest. Rake adjustment for the seat’s base cushion would make it even better.

Although it looks like a back-to-basics workhorse it doesn’t drive like one, particularly when unladen.

It feels more like a car than a van and is quite engaging (dare we say sporty) with its combination of firm but supple suspension, nicely weighted and communicative steering through the delightful leather-wrapped wheel and reassuringly strong retardation from a quartet of disc brakes.

It has less power and torque than its TDI320 turbo-diesel sibling and both peak values are accessed further up the rev range, so it must maintain higher rpm than the diesel for optimum performance which is typical of small turbo-petrol engines.  

The sweet-shifting seven-speed dual-clutch automatic makes this easy to achieve, though, particularly when you have the option of manual paddle-shifting.

The gearing also ensures low engine stress at highway speeds, requiring only 2000rpm to maintain 110km/h.

Although its agility is great for zipping through busy traffic or down narrow city lanes for delivery work, unfortunately it can’t erase the huge blind-spot over the driver’s left shoulder caused by the cabin bulkhead and, beyond that, the solid cargo bay walls.

The passenger-side door mirror is not large enough for adequate visual coverage of this hazardous zone. Although blind-spot monitoring and rear cross-traffic alert are available as pricey options, we reckon they should be standard issue for not only our test vehicle but all solid-walled vans.

To test its load-carrying, we inflated the tyres to the 42psi cold pressures recommended on the placard and forklifted 415kg into the cargo bay.

With our crew of two, that equalled a 575kg payload that was about 140kg under its peak rating (we would have loaded more but weights were in short supply on the day).

Even so, the rear coil springs only compressed about 45mm, which was no different to when we loaded a similar model with more than 700kg. The rear suspension felt slightly firmer but still supple under this weight, maintaining safe and predictable handling.

 It also performed well on our 13 per cent gradient, 2.0km-long set climb at 60km/h, self-shifting down to a suitable gear and easily hauling this load to the top.

Engine-braking on the way down, in a manually-selected second gear, was minimal at best requiring several brake applications to keep it under the posted 60km/h speed limit.

However, this is typical of small displacement motors with heavy loads on their backs.

A maximum five-star ANCAP rating applies to all Cargo variants built from July 2022.

The Caddy Cargo offers numerous safety features headlined by seven airbags and AEB, along with new MY23 upgrades comprising 'Lane Assist' and 'Front Assist'.

Lane Assist operates above 60km/h to provide steering correction when the vehicle appears to be leaving the lane without the driver using the turn signal.

Front Assist detects cyclists/pedestrians plus oncoming traffic when turning at an intersection and can apply autonomous braking to avoid a collision.

There’s also a reversing camera and rear parking sensors, daytime running lights, non-adaptive cruise control, a driver fatigue alert system and more.

The Transit Custom is covered by a five-year/unlimited km warranty.

Scheduled service intervals are 12 months/30,000km whichever occurs first.

Capped-price servicing is $399 annually for the first four years/120,000km whichever occurs first when serviced at Ford dealerships.

The Volkswagen Caddy Cargo is covered by a five year/unlimited km warranty with 12 months roadside assist.

Scheduled servicing every 15,000km or 12 months whichever occurs first.

Total capped-price servicing for five years/75,000km is $3142, or a pricey average of $628 per year.

However, VW offers an upfront five-year care plan that represents a $1492 saving (that’s almost 50 per cent) for the same service period.