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What's the difference?
According to the chief engineer for the Toyota C-HR, a second generation was never guaranteed for this uncharacteristically (for Toyota) design-led small SUV.
After the Corolla Cross came into existence, the top brass didn’t think the brand needed two similarly sized models in the line-up. So, why is it here, and is it any good?
The first question is easy to answer - the team drew the new C-HR up as a European model, built in hybrid-only and with enough key differences from the Corolla Cross to avoid the models competing.
The second question? Let’s find out.
Forget the new VW Golf hatch - this little tacker could be the most important addition to Volkswagen’s local range in decades.
It’s the 2020 VW T-Cross small SUV, a model that is here to take on the likes of the Kia Seltos, Mitsubishi ASX, Honda HR-V and Hyundai Kona.
The T-Cross small SUV has been around for a while in other markets - it launched back in late 2018 in Europe, but it’s new to us, and in this review we’ll cover all the essentials like pricing, practicality, ownership and, of course, how it drives.
Let’s get to it!
There’s not much in terms of practicalities that are going to convince you the C-HR is a better option than Toyota’s other small SUV, the Corolla Cross.
Even other ‘stylish’ small SUVs like the Mazda CX-30, fuel savers like the electric MG ZS EV, or performance small SUVs like the Hyundai Kona N are more affordable than the GR Sport version of the C-HR.
In the case of this car, unlike most of its Toyota stablemates, buyers will likely be making a decision from the heart based on exterior styling and its interior rather than value or practicality.
And who would anyone be to tell you not to buy a car you like for its styling?
The Volkswagen T-Cross might be late to the small SUV party, but it’s not so much tardy, as making a fashionable entrance.
It’s a very impressive compact SUV - big on space, style and comfort, well priced, decently specified and a smart option for customers who aspire to a German badge being shown off in their driveway.
There’s a fair bit going on here compared to most of Toyota’s other products, much like the first generation, but being designed with Europe as the key market and Australia as a secondary means the styling team needed to take on some fairly fashionable brands.
All three variants of the C-HR are relatively close in aesthetics, with major differences being two-tone paint or specific trim elements for the top-spec GR Sport.
It uses new Toyota design elements that have been seen on some models already, the ‘c-shape’ lights have been used on the new Prius, which we no longer get in Australia, for example.
The black roof was also available on the previous generation, where this car has carried over the ‘egg-like’ silhouette from.
The overall relatively aquatic styling and shape must be for aerodynamic advantage - its chief engineer told us the drag coefficient is just 0.318Cd - but the removal of the rear wiper to lower drag might have been unnecessary for a city-focused small SUV.
The cabin isn’t as wild as the outside, which may be a let-down in some ways, though it’s still a little more visually interesting than its more mainstream stablemates.
The 64-colour ambient lighting changes based on settings including time of day or drive mode, but can be set to a specific single colour if you wish.
The centre stack on the dash is gently angled towards the driver with a small separation between it and the passenger, creating a slight ‘cockpit’ feeling.
Seats are made from different materials depending on the grade, though no real leather is used even in the GR Sport, where synthetic suede and leather are the main upholstery.
The cloth textiles are made from entirely recycled materials, while the synthetic suede is made from a little less than half recycled materials.
They don’t look cheap, but they also don’t look particularly luxurious.
It’s not to be confused with the slightly larger T-Roc model, which has just arrived here too. The T-Roc is bigger, based on the Golf. But that model isn’t quite as clever when it comes to its design as this one.
Despite being smaller, the T-Cross is super smart when it comes to overall packaging. It’s based on the Polo city car, and isn’t much bigger in terms of nose-to-tail length (T-Cross: 4108mm; Polo: 4053mm). However the T-Cross is a taller, boxier design, and that means added practicality. It is 1760mm wide and 1583mm tall, whereas the Polo is 1751mm wide and 1446mm tall.
It still has the rugged SUV styling cues you’d expect, albeit in a bit more of an urban-focused design. There are still chunky bumpers and off road inspired bits to separate it from a standard city hatchback, and it has 180mm of ground clearance - ideal for jumping the occasional gutter.
And because it’s a VW sold in Australia, there are option packs to add on if you want them. The test car you see in these images has the R-Line pack optioned up, which adds a number of body design changes and 18-inch wheels on the outside, and some nice bits inside, too. More on that in the next section.
Disappointingly, VW has launched the T-Cross with a base model that still has halogen headlamps, where the mid-spec car you see here has LED lighting all around. I’ll break down the specs for you in the pricing section.
When it comes to interior layout and ergonomics, there’s never much to criticise in a Toyota, unless playing it safe is a downside for you.
The buttons you’re most likely to use regularly, across the climate control, centre console and steering wheel, are all very obvious and easy to find, if a little uninspiring, as is wheel design itself - form definitely doesn’t sacrifice function here.
Welcome are the two large screens, the multimedia touchscreen a large 12.3-inch unit and the driver display either 7.0-inch or another 12.3-inch version depending on variant.
Toyota’s software is simple and accessible, using a few main menu sections, though many will likely bypass this with wireless phone mirroring.
Everything’s in a sensible place: a tall bottle in the cupholders won’t block access to anything, the phone charging pad is tucked away to minimise distraction, and Toyota has kept things like the gear selector and stalks behind the steering wheel relatively traditional.
While the interior feels a little dated by its many buttons and some of its simple graphics, there’s certainly something to be said for a welcome change from distracting screens and menus - if the aim was to not exclude Toyota’s older market, it seems like mission accomplished.
In terms of comfort and space, the C-HR makes pretty good use of its interior from the front, the seats are relatively comfortable and visibility is fine, though the back seat starts to feel a bit cramped.
While cupholders and door bottle storage is plentiful in the front, there’s no armrest and no bottle storage in the rear, only relatively shallow cupholders on the armrests in the doors.
Visibility is also relatively poor with high windows, a narrow rear window, and not a lot of light unless there’s a sunroof.
Behind that, with the seats up, the C-HR’s boot has a claimed VDA capacity of 388 litres in the GXL and Koba, or 362L in the GR Sport. Total volume with the seats down is 1154L and 1490L respectively.
There are some SUVs in this segment of the market that pack more in than you think is physically possible. The Honda HR-V comes to mind first and foremost, and the T-Cross is very close to that benchmark-setter when it comes to interior practicality.
That’s because the T-Cross has a clever sliding second-row seat that allows you to either prioritise back seat room, or boot capacity. Depending on what you’re doing, you can adjust the space ratio to suit.
The sliding second-row means the boot capacity can either be 385 litres (seat all the way back) or 455L (seat forward), and that increases to 1281L with the seats folded flat, too. Under the boot floor is a space saver spare wheel, and those rear seats fold 60:40 as well.
With that back seat in its most passenger-focused setting, and with the driver’s seat set for myself (182cm), I had easily enough knee room, toe space and headroom to be comfortable for hours in the back. With it slid forward, that wasn’t the case - but it’s arguably only going to be used like that if you have younger children in boosters or baby capsules, anyway.
Either way, it’s a good compromise, one that many competitors can’t offer. Not even the HR-V (though it has Magic Seats which are amazing in their own right).
The back seat amenities are a mixed bag. There are two USB ports for keeping devices charged up, as well as a pair of map pockets on the seat backs, and a pair of large door pockets. Unlike some more expensive VW models, those pockets aren’t lined, though, and that’s a bit annoying as things will move around in them, as they’re not shaped for bottles.
There are no cup holders, no fold-down armrest, and no rear ceiling-mount grab handles. So it really depends what you prioritise when it comes to the back seat experience.
The front cabin is very familiar to those who have sat in a VW over, say, the past five years. It’s a well designed and very ergonomically smart space, with everything falling to hand just as you’d expect.
The media screen is excellent - an 8.0-inch touchscreen with Apple CarPlay and Android auto, but not sat nav as standard (optional). There are knobs and buttons on either side, so it’s easy to find your way around the screen, and the menus are logical, too.
Storage includes a pair of small cup holders between the front seats, a covered centre bin, a decent glovebox, and a storage tray on the dash top. There’s also a storage caddy in front of the gear selector, which houses a wireless phone charger pad, and also two more USB ports. And just like the rear, the front door pockets are large but unlined, though at least up front you get padded elbow pads on the doors.
The steering wheel is lovely, and the optional pack with the upgraded sound system and digital driver info screen is worth the money, if you ask me. It adds to that technical, Teutonic feeling that you get in VW products, and helps align the interior nicely to the already excellent standard of perceived quality - even if there are plenty of hard plastics used.
While a Corolla Cross starts at $33,980 before on-roads, or $36,480 for a hybrid, the C-HR is just under $43K in its lowest spec.
And even though you’re paying more for a new hybrid drivetrain and some fun Euro styling, the Corolla Cross’ drivetrain isn’t far behind, and it still looks good enough to sell quite well.
So what’s the C-HR got going for it that the Cross doesn’t?
The base GXL starts from $42,990 plus on-road costs and comes with a bit more than you might expect from a base variant Toyota.
A 12.3-inch touchscreen, a 7.0-inch driver display and wireless Android Auto and Apple CarPlay have things covered for multimedia, while dual-zone climate, keyless entry and start, rain-sensing wipers, and USB-C and 12-volt ports and chargers cover off convenience.
The GXL has manually adjustable seats with recycled fabric - which I’ll come back to later - plus a synthetic leather-accented steering wheel.
The Koba, at $49,990, scores heated sports seats with synthetic suede trim, plus power adjustment for the driver seat and a digital rearview mirror as well as cabin ionisation via the climate control.
A wireless smartphone charger, a head-up display above a larger 12.3-inch driver display, plus adaptive high-beam all add to the convenience, while a nine-speaker JBL sound system and 64-colour ambient lighting add to the vibes.
Atop the range is the GR Sport, which starts from $54,990.
As well as being more powerful - we’ll come back to that, too - it gets unique styling outside, plus synthetic leather-accented and suede seats inside, aluminium scuff plates, and a heated GR Sport steering wheel.
With a starting price of $27,990 MSRP (before on-road costs), the VW T-Cross is priced close to a number of key competitors in the small SUV segment.
It’s up against the likes of the Honda HR-V (from $24,990, VTi auto) Mitsubishi ASX (from $25,990, ES auto), Nissan Qashqai (from $29,990, ST auto), so if brand cache is what you’re after in your small SUV, this compact semi-premium branded model is going to appeal.
It also has plenty of boast about when it comes to standard specs, with a comprehensive equipment list offered on all models.
Starting at the base model 85TSI Life, the list includes 16-inch alloy wheels, halogen headlights with LED daytime running lights, manual air-conditioning, wireless smartphone charger (Qi), four USB ports (2x front, 2x rear), black roof rails, a leather multi-function steering wheel, front fog-lights, automatic headlights and 8.0-inch multimedia system with app-connect functionality (Apple CarPlay and Android Auto phone mirroring), as well as Bluetooth connectivity.
The safety spec list is decent, as well. All T-Cross models come with a reversing camera, autonomous emergency braking with pedestrian and cyclist detection, driver fatigue detection, parking sensors and low-pressure tyre indicator.
If you step up the budget a bit to the T-Cross 85TSI Style ($30,990 MSRP), you see the addition of 17-inch wheels, LED headlights, dual-zone climate control, keyless entry, push-button start, steering wheel-mounted paddle shifters, front sports seats and chrome exterior highlights.
The list price of the 110TSI Style model is yet to be determined (we’re expecting about $36K). But as well as a bigger engine, it’ll add some extra gear, such as 18-inch alloy wheels, dark tinted rear windows, gloss black door mirrors and model-specific interior trim finishes.
The Style grade additionally gains safety items such as adaptive cruise control, blind-spot monitoring, automatic high beams and rear cross-traffic alert. That gear can be added to the Life model for $1200.
There are two other packs available, both of which are fitted to the model you see in these pictures.
The ‘Sound and Vision’ pack ($1900) is available on all grades, and sees the addition of the brand’s excellent digital cockpit, plus onboard GPS sat nav, and a 300-watt premium sound system by Beats.
The ‘R-Line’ package (only on Style grades - $2500 for the 85TSI and $1900 for the 110TSI) upsizes the rims to 18-inches, plus adds gloss black body accents, aluminium pedals, a flat-bottom steering wheel, tinted rear windows, unique cloth upholstery, dark headlining and R-Line door scuff plates.
Curious about colours (or colors, depending on where you’re reading this)? There are a few to choose from, including: Pure White and Dark Petrol (dark blue) at no cost, then there are the metallic finishes ($600) including Energetic Orange, Limestone Grey, Reflex Silver and Reef Blue, and then there’s this “special colour”, Makena Turquoise Metallic ($800).
Curious about T-Cross accessories? There are several to choose from, including load sill protection plates, door sill protectors, tailgate garnish, roof rack bars, a roof cargo box, a bicycle carrier, ski/snowboard carrier, mudflaps, side steps, floor mats (rubber), cargo mat, cargo tray, weathershields and different rims.
The difference in boot space is likely because the hybrid-only C-HR comes with two drivetrain options, depending on which variant you have.
The GXL and Koba both use Toyota’s 1.8-litre four-cylinder engine aided by a front-mounted electric motor to produce a 103kW output at the front wheels via a continuously variable transmission.
The GR Sport, however, gains a rear electric motor (taking up some boot space) and a more powerful front motor, helping a larger 2.0-litre four-cylinder petrol engine make a total 146kW - still via a CVT.
Don’t expect to be getting to 100km/h from a standstill in any less than 8.0 seconds in either variant, but both have a claimed top speed of 170km/h.
Powering the VW T-Cross will be two different engines.
At launch, and in our test car, is the 85TSI petrol engine, a 1.0-litre three-cylinder turbo unit with 85kW of power (at 5000rpm) and 200Nm of torque (from 2000-3500rpm). It is teamed exclusively to a seven-speed dual-clutch automatic transmission, and only comes in front-wheel drive. It’s hardly fast, but can manage 0-100km/h in 9.9 seconds.
There’ll be a more powerful 110TSI motor soon. It has a 1.5-litre four-cylinder petrol-turbo with 110kW of power and 250Nm of torque. It also comes with a seven-speed dual-clutch auto and 2WD. It’s hardly a horsepower hero, but VW claims a 0-100km/h time of just 7.8sec for this variant.
So that means there’s no diesel, no four-wheel drive (4WD or 4Motion), nor all-wheel drive (AWD), and no hybrid, plug-in hybrid or electric variant, either.
The kerb weight for the 85TSI model is just 1240 kilograms, which is very light for a small SUV. The towing capacity is also a bit light, with an unbraked towing capacity of 630kg and a braked towing capacity of 1100kg.
Toyota says the C-HR uses just 4.0L/100km on the combined cycle test, which is 0.3L less than the previous generation’s claim, but it should be noted the 2.0-litre in the GR Sport drinks a claimed 4.1L/100km.
During testing on the launch drive, but without being able to measure properly from fill to fill, one quite spirited leg of driving netted a 6.9L/100km reading on the trip computer, while a more sedate drive returned 5.4L/100km.
Claimed fuel consumption for the T-Cross 85TSI is 5.4 litres per 100 kilometres - the claim is perhaps a little ambitious, as is often the case with Euro three-cylinder petrol engines.
But it does have start-stop technology and brake energy recuperation, and during my time in the T-Cross I’ve seen a return of 6.4L/100km across a mix of urban and country driving, as well as some long highway stints.
There’s nothing particularly offensive about the way the new C-HR drives, but there’s nothing riveting either.
If you’ve driven anything on the Toyota TNGA platform, this will feel familiar to you - and that’s not a bad thing, it’s generally pretty stable, comfortable and controlled.
The modified Corolla platform it rides on is a very good thing, but the C-HR doesn’t have anything in the way of sporting tendencies its styling might suggest.
The hybrid drivetrain in the two 1.8-litre versions of the small SUV don’t offer up a whole lot in terms of keen acceleration, but even the GR Sport and its 146kW drivetrain need a push to get things feeling properly quick on a twisty road.
The added stability of the all-wheel drive in the top variant is noticeable, the front-drive variants feeling a little less planted when pushed.
Steering is on the slightly lighter side of still being well-weighted - it doesn’t wow, but Toyota’s engineers know what they’re doing and it does everything it needs to in terms of communicating feeling to the driver.
Some particularly rough roads on the test drive showed the suspension to handle short, sharp bumps well and not feel crashy over larger imperfections.
The suspension has been retuned in this TNGA-C platform to be stiffer for more control but also more compliant in terms of comfort.
But it’s around urban and suburban streets where the C-HR will spend most of its time, and neglected streets, speed bumps, or tram lines won’t shake you too much from in the cabin.
The T-Cross drives like a Volkswagen. That might sound like a pretty obvious assertion, but the fact of the matter is that the German brand has a certain feel to the way its cars drive, and this little teeny weeny SUV drives rather similarly to some of the other members of the VW family, including much larger models.
That's one of the things I like most about the T-Cross. It drives bigger than it is. That means it feels substantial and considered on the road, not light (even though it is, at 1240kg) or small (though it is) and it doesn't feel like it'll get pushed around on the open road either.
Truly - I did more than 600 kilometres in the T-Cross, including a lot of highway and open road testing, and it feels substantial, refined and well resolved, which is something you can't necessarily say about a lot of its small SUV competitors.
It's impressive, but it isn't perfect.
The engine is good and offers a nice whoosh of midrange pulling power, but in stop-start traffic the throttle response - in combination with the dual-clutch auto and start-stop engine tech - can make for some frustratingly slow take-offs.
As speeds rise, it's a more enjoyable drive. The transmission shifts smoothly and smartly, and the engine response is ample, though up steeper hills you might wish for a touch more grunt, and the good news is the 110TSI model coming soon is bound to appease that desire.
The steering is nicely weighted and offers decent feel to the driver's hands, and you're never left second-guessing what will happen next.
The suspension is quite well sorted, though my test car's 18-inch alloy wheels and low profile tyres (Hankook Ventus Prime 215/45/18s) were a little sharp over less-than-perfect urban streets. It still rides well and copes with big lumps and bumps decently, but it can be a little jittery - though arguably any small SUV on 18s will have a similar criticism levelled at it.
All three variants of the C-HR come with a version of the Toyota Safety Sense suite of tech which includes things like pre-collision, active cruise control, speed limit sign assist, a surround-view parking camera, plus all the expected inclusions like ABS, blind-spot monitoring and rear cross-traffic alert.
The rear outboard seats are equipped with ISOFIX tethers, too, while the ADR-necessary top tethers are also present.
It hasn’t been tested by ANCAP, but in the case of a collision the C-HR does have a pretty decent airbag count of 10.
The VW T-Cross scored a high five from ANCAP, with the maximum five-star crash test rating - confusingly, awarded in April 2020, but under 2019 criteria.
Even so it was seemingly very impressive in its performance when it came to front occupant protection (97 per cent), and it comes very well equipped on the safety front.
All models have auto emergency braking (AEB) that works at speeds from 5-250km/h, and it includes pedestrian and cyclist detection (4-80km/h), plus there’s a lane departure warning and lane keeping system that works at speeds of 60-200km/h. There’s also a reversing camera and parking sensors all around, and those sensors incorporate “Manoeuvre Braking”, which will auto-brake if a low speed impact is predicted (rear AEB).
The extra stuff you get in the optional pack for the Life (but standard on Style variants) includes blind spot monitoring, rear cross-traffic alert, adaptive cruise control and automatic high-beam lights. It’s 2020, and in this writer’s opinion, additional safety spec shouldn’t be an optional extra - but at least it’s available, which is more than you can say for some others in this part of the market.
It also has the usual electronic nannies you’d expect, such as ABS, EBD, ESC, driver fatigue detection and even VW’s multi-collision brake system, which will slam the brakes on after an impact to lessen the potential for further damage.
It’s missing items such as speed sign recognition, driver facial detection, and rear seat reminder.
The T-Cross has six airbags (dual front, front side, full-length curtain) as standard, and there are dual ISOFIX child seat points in the back outer seats, as well as three top-tether baby seat attachment points.
Toyota has a five-year/unlimited-kilometre warranty which covers the C-HR, as well as capped-price servicing for the first five years or 75,000km, whichever comes first, with each 12-month/15,000km service costing $250.
The C-HR also comes with a 12-month subscription to Toyota Connected Services, with features accessible through the myToyota Connect smartphone app.
VW Australia backs its models with a five-year/unlimited kilometre warranty plan, which is equal to the majority of mainstream players in the market.
There’s also a couple of new service plans available, aimed at lowering the cost of ownership.
At the time of writing, the pricing for the brand’s “Care Plans” were pegged at $990 for three years/45,000km, or $1800 for five years/75,000km cover (VW says the first service is free).
If you compare that to the brand’s pay as you go offer (Assured Price Service), you’ll save $256 for three years, or $645 if you get the five-year plan. It’s well worth considering rolling into your finance plan.
There’s one year of roadside assist cover included for new VW products, but if you maintain your car with the brand, it renews up to nine further times, allowing 10 years of roadside cover.