Volkswagen T-Cross vs Ford Puma

What's the difference?

The Volkswagen T-Cross might be late to the small SUV party, but it’s not so much tardy, as making a fashionable entrance.

It’s a very impressive compact SUV - big on space, style and comfort, well priced, decently specified and a smart option for customers who aspire to a German badge being shown off in their driveway.

If a minimum price and maximum interior space are your priorities, then the Puma is not for you. Especially so in the flagship ST-Line V, which may seem too small and a tad cramped compared to, say, a Seltos, C-HR or ASX.

Where the Ford excels, typically, is in the way it encourages the keen driver while cosseting four occupants (and a surprising amount of their cargo). There's a poise and maturity to the way the Puma moves that puts it on a par with or even beyond some premium compact SUVs. Even the styling is a statement. If the badges (and dashboard) were covered, you might be convinced this cat is actually a Jag.

If all that is more important, then the ST-Line V is for you. The very antithesis, then, of the unassuming and unloved EcoSport the Puma usurps.

It’s not to be confused with the slightly larger T-Roc model, which has just arrived here too. The T-Roc is bigger, based on the Golf. But that model isn’t quite as clever when it comes to its design as this one.

Despite being smaller, the T-Cross is super smart when it comes to overall packaging. It’s based on the Polo city car, and isn’t much bigger in terms of nose-to-tail length (T-Cross: 4108mm; Polo: 4053mm). However the T-Cross is a taller, boxier design, and that means added practicality. It is 1760mm wide and 1583mm tall, whereas the Polo is 1751mm wide and 1446mm tall.

It still has the rugged SUV styling cues you’d expect, albeit in a bit more of an urban-focused design. There are still chunky bumpers and off road inspired bits to separate it from a standard city hatchback, and it has 180mm of ground clearance - ideal for jumping the occasional gutter.

And because it’s a VW sold in Australia, there are option packs to add on if you want them. The test car you see in these images has the R-Line pack optioned up, which adds a number of body design changes and 18-inch wheels on the outside, and some nice bits inside, too. More on that in the next section.

Disappointingly, VW has launched the T-Cross with a base model that still has halogen headlamps, where the mid-spec car you see here has LED lighting all around. I’ll break down the specs for you in the pricing section. 

If you search for the 1998 Puma coupe, you'll see some vague similarities with its modern SUV namesake, especially in their anthropomorphic face. It's in the eyes. There are also hints of Aston Martin (DBX), Porsche (Macan) and – let's face it – Mazda (CX-3).

Yet the real achievement lies in the way Ford has managed to make a 4.2-metre-long by 1.8m wide by 1.6m high crossover look so svelte, with the resulting balanced proportions, flowing lines and taut surfacing giving the Puma quite an athletic visual presence. After the EcoSport failure, head-turning looks were deemed paramount.

The extra girth gained by widening the Fiesta's platform allowed Ford's designers to create a muscular body that could also accommodate a metre-wide tailgate opening, while beneath the cargo floor is an exceptionally deep storage box, bringing better-than-expected practicality to boot.

There are some SUVs in this segment of the market that pack more in than you think is physically possible. The Honda HR-V comes to mind first and foremost, and the T-Cross is very close to that benchmark-setter when it comes to interior practicality.

That’s because the T-Cross has a clever sliding second-row seat that allows you to either prioritise back seat room, or boot capacity. Depending on what you’re doing, you can adjust the space ratio to suit.

The sliding second-row means the boot capacity can either be 385 litres (seat all the way back) or 455L (seat forward), and that increases to 1281L with the seats folded flat, too. Under the boot floor is a space saver spare wheel, and those rear seats fold 60:40 as well.

With that back seat in its most passenger-focused setting, and with the driver’s seat set for myself (182cm), I had easily enough knee room, toe space and headroom to be comfortable for hours in the back. With it slid forward, that wasn’t the case - but it’s arguably only going to be used like that if you have younger children in boosters or baby capsules, anyway. 

Either way, it’s a good compromise, one that many competitors can’t offer. Not even the HR-V (though it has Magic Seats which are amazing in their own right).

The back seat amenities are a mixed bag. There are two USB ports for keeping devices charged up, as well as a pair of map pockets on the seat backs, and a pair of large door pockets. Unlike some more expensive VW models, those pockets aren’t lined, though, and that’s a bit annoying as things will move around in them, as they’re not shaped for bottles. 

There are no cup holders, no fold-down armrest, and no rear ceiling-mount grab handles. So it really depends what you prioritise when it comes to the back seat experience.

The front cabin is very familiar to those who have sat in a VW over, say, the past five years. It’s a well designed and very ergonomically smart space, with everything falling to hand just as you’d expect.

The media screen is excellent - an 8.0-inch touchscreen with Apple CarPlay and Android auto, but not sat nav as standard (optional). There are knobs and buttons on either side, so it’s easy to find your way around the screen, and the menus are logical, too. 

Storage includes a pair of small cup holders between the front seats, a covered centre bin, a decent glovebox, and a storage tray on the dash top. There’s also a storage caddy in front of the gear selector, which houses a wireless phone charger pad, and also two more USB ports. And just like the rear, the front door pockets are large but unlined, though at least up front you get padded elbow pads on the doors.

The steering wheel is lovely, and the optional pack with the upgraded sound system and digital driver info screen is worth the money, if you ask me. It adds to that technical, Teutonic feeling that you get in VW products, and helps align the interior nicely to the already excellent standard of perceived quality - even if there are plenty of hard plastics used.

Compact yet spacious, the ST-Line V's interior has strong as well as weak points.

Let's start with the latter. The most obvious connection with the Fiesta is in the Puma's dashboard, which is largely shared between the two. After all the effort expended on the design and chassis, this is somewhat disappointing. There's nothing wrong essentially with the fascia's aesthetics or functionality – it's just that the look is humdrum and dated. What's needed is something with the visual wow factor as found in the latest Peugeot 2008, especially at this price point.

Yet Ford has at least tried to put some tinsel inside this most expensive version of its smallest SUV.

Stitched perforated leather seat facings, carbon-fibre-look trim and soft vinyl coverings in key touchpoint areas bring an upmarket look and feel, backed up by a now-familiar digital instrumentation layout, a lovely flat-bottomed three-spoke steering wheel, easy and intuitive multimedia interface and a wireless phone charger. That electronic cluster, by the way, changes colour and markings but doesn't have the scope of multimedia displays of, say, Audi's Virtual Cockpit. It's comparatively rudimentary.

Conversely, there's a solidity and quietness as well, offering a level of refinement that's usually found in more-premium Euro alternatives. We weren't expecting that, though of course this is a German Ford product.

Our test car also boasted a vast glass opening sunroof, adding to the opulence. With all this gear, the ST-Line V's cabin is properly appealing.

On the practicality front, entry and egress is pretty good, the driving position is excellent (thanks in no small part to a big amount of adjustability for both the steering column and seats), the front cushions themselves are sumptuously enveloping, while wide door pockets and a big glovebox obviously come in useful. And there's a USB-C outlet in the centre cubby between the seats. How modern.

However, rear vision out is poor, there are no seat warmers and some of the lower-lying plastics are a bit drab.

The back seat isn't really suitable for people over 175cm, as kneeroom is limited and taller scalps may scrape the ceiling with the twin-pane sunroof in situ. The latter also means no overhead grab handles.

But the backrest angle and cushions themselves are fine, even for longer journeys. Just don't expect to squeeze a third adult in the back unless rubbing shoulders won't bug you. Note, too, that the rear cushion does not slide or tilt forward to allow for a lower load area when the backrest is folded down. Pity.

There is a receptacle in both doors for small bottles but no cupholders whatsoever (how can Ford call itself an American company?), or face-level air vents – though the large dash vent outputs do reach the rear. Amenities such as USBs and cupholders are AWOL; and vision out from back there is limited by the high shoulder line. Tough if you're trying to peer out. Sorry, Fido.

The Puma's overall compact footprint and rear packaging clearly suggest that this is aimed at singles, couples, or couples with smaller kids/pets to transport around.

Still, for a small SUV, the cargo area isn't bad at all. The standard floor depth is fairly generous, with a long and flat loading area, but below that is a narrower yet deeper waterproof area, while under that again is a space-saver spare wheel. Clever. Also intelligent is the luggage cover that lifts automatically with the tailgate, as per Mazda's CX-5.

For the record, cargo capacity is rated at 410 litres with the 60/40 split-fold rear seats erect – or 1170L with them folded down flat. These figures far outstrip the CX-3.

To sum the cabin experience… it's far-better than its Fiesta-sourced dashboard may suggest, while the ST-Line V treatment goes a long way in helping justify the premium. That's a win.

In Australia, the Puma plays in the burgeoning 'Light SUV' segment, so goes up against the ageing yet athletic Mazda CX-3 as well as Honda's HR-V, along with more recent challengers like the Hyundai Venue, Kia Stonic, Nissan Juke II, Toyota Yaris Cross and Volkswagen T-Cross. All are ready to pounce on the bestselling Hiroshima crossover.

What every one of these baby SUVs have in common is that they're based on B-segment – or supermini – platforms. However, prices and sizes do blur in this corner of the class, with larger small-car-derived rivals from the 'Small SUV' segment above, led by the Mitsubishi ASX, Kia Seltos, Mazda CX-30 and Hyundai Kona, also in the Ford's crosshairs.

Formidable opponents indeed, and just like that, the first big hurdle appears for the Blue Oval hopeful. Puma is Light SUV-sized but Small SUV-priced, with the entry-level grade kicking off from a tenner under $30,000, and before on-road costs. That's even more expensive than the VW.

This instantly eliminates it from many buyers' radars.

In contrast, a CX-3 Neo Sport starts from just $22,890. But that's with a manual gearbox, plain interior and steel wheels, whereas the Puma includes a ripper turbo engine/auto combo, climate control, a smartphone app that allows for remote vehicle location/ locking/unlocking/starting, voice-activated sat nav, wireless smartphone charging, lane-departure warning and assist, traffic-sign recognition, driver impairment monitor, 17-inch alloys and a leather steering wheel.

Along with other goodies like AEB with pedestrian alert, reverse camera, Bluetooth audio and telephony, Apple CarPlay/Android auto, digital radio, live traffic updates, fuel-saving engine stop/start, auto headlights, rain-sensing wipers, adaptive cornering fog lights, powered folding mirrors, push-button start and puddle lamps, the Puma looks and feels up-spec inside. To match most of that stuff in the CX-3 you'll need a Maxx Sport auto from $26,890.

Rising to the $32,340 ST-Line drops the Puma's ride height by just 2mm (to 164mm), but adds firmer suspension, a body kit, glitzier alloys, sports seats, a 12.3-inch digital instrument cluster, flat-bottomed steering wheel, paddle shifters and racier trim for a racier experience, though it loses the climate control for a manual air-con set-up. Strange. This grade might just be the sweet spot in the Ford's range, though it does sit about $1300 higher than the CX-3 sTouring equivalent.

Finally, the subject of this test, the ST-Line V, scores privacy glass, lashings of chrome, keyless entry/start, leather upholstery, climate control, premium audio, a powered tailgate and 18-inch alloys. All for $35,540, it's about on a par with CX-3 Akari, but lacks the latter's powered driver's seat and heated front cushions, among other items. The Mazda also goes one better with a $2000 AWD option from all mid-level grades up, as well as manual availability.

We recommend the $1500 Park Package, which ushers in adaptive cruise control with full stop/go and lane-centring tech, as well as blind-spot detection and auto parking. Premium paint adds $650, a panoramic roof $2000, roof rails $250 and a black roof $500.

Against compelling alternatives costing less, like the high-flying Seltos Sport+, CX-30 G20 Touring and Toyota C-HR Koba, the ST-Line V struggles to make sense on paper. Can the Puma's cabin and driving experience claw back its obvious price disadvantage?

Powering the VW T-Cross will be two different engines.

At launch, and in our test car, is the 85TSI petrol engine, a 1.0-litre three-cylinder turbo unit with 85kW of power (at 5000rpm) and 200Nm of torque (from 2000-3500rpm). It is teamed exclusively to a seven-speed dual-clutch automatic transmission, and only comes in front-wheel drive. It’s hardly fast, but can manage 0-100km/h in 9.9 seconds.

There’ll be a more powerful 110TSI motor soon. It has a 1.5-litre four-cylinder petrol-turbo with 110kW of power and 250Nm of torque. It also comes with a seven-speed dual-clutch auto and 2WD. It’s hardly a horsepower hero, but VW claims a 0-100km/h time of just 7.8sec for this variant. 

So that means there’s no diesel, no four-wheel drive (4WD or 4Motion), nor all-wheel drive (AWD), and no hybrid, plug-in hybrid or electric variant, either. 

The kerb weight for the 85TSI model is just 1240 kilograms, which is very light for a small SUV. The towing capacity is also a bit light, with an unbraked towing capacity of 630kg and a braked towing capacity of 1100kg.

A multiple international engine-of-the-year winner, the compact and lightweight, 999cc 1.0-litre twin-cam three-cylinder turbo petrol unit is the sole choice for now. Driving the front wheels via a seven-speed dual-clutch transmission (DCT), it delivers 92kW of power and 170Nm of torque.

With no all-wheel drive option, there are instead five driving modes – Normal, Sport, Slippery (for snow) and Trail (gravel) applications, working on the traction, stability and transmission algorithms to mimic some of the benefits of AWD. In the ST-Line V, a set of paddle shifters are fitted in lieu of the sadly-absent manual gearbox.

Owners of the previous-shape Fiesta S and EcoSport would be familiar with the 1.0T's smooth and strident performance, though these 2010s models used a completely different type of DCT. This was the highly-publicised Powershift, which consisted of a dry-clutch system, and was prone to a multitude of problems and failures in the petrol-powered auto versions.

In contrast, the Puma adopts a next-generation transmission dubbed 7DCT300; related to the item found in some smaller Mercedes-Benz, Renault and Nissan models, it instead employs a more-robust wet-clutch system with a higher torque threshold, so promises to be far more durable and reliable than the problematic old dry-clutch unit.

Claimed fuel consumption for the T-Cross 85TSI is 5.4 litres per 100 kilometres - the claim is perhaps a little ambitious, as is often the case with Euro three-cylinder petrol engines.

But it does have start-stop technology and brake energy recuperation, and during my time in the T-Cross I’ve seen a return of 6.4L/100km across a mix of urban and country driving, as well as some long highway stints. 

The Puma's official combined average fuel consumption figure is just 5.3 litres per 100km, which works out to 121 grams per kilometre. Fitted with a 42-litre fuel tank, the potential range averages out to almost 800km between refills.

Out in the real world, we managed an exceptional 6.2L/100km, no doubt helped by an ever-eager stop/start system (which, annoyingly, kills the air-con when it extinguishes the engine; we found ourselves constantly pressing that 'off' button as the days wore on). This figure was achieved in motorway-heavy driving scenarios, albeit loaded with holiday gear and with the air-con blaring.

So, we took another, urban-focused test, in lots of slow-moving traffic situations, and averaged a still-solid 8.0L/100km.

Note, that while the Puma requires 95 RON premium unleaded, it's also perfectly happy on – and is even recommended by Ford for – the cheapest petrol currently offered in Australia, 94 RON E10 unleaded. Either way, the ST-Line V is a frugal small SUV.

The T-Cross drives like a Volkswagen. That might sound like a pretty obvious assertion, but the fact of the matter is that the German brand has a certain feel to the way its cars drive, and this little teeny weeny SUV drives rather similarly to some of the other members of the VW family, including much larger models.

That's one of the things I like most about the T-Cross. It drives bigger than it is. That means it feels substantial and considered on the road, not light (even though it is, at 1240kg) or small (though it is) and it doesn't feel like it'll get pushed around on the open road either.

Truly - I did more than 600 kilometres in the T-Cross, including a lot of highway and open road testing, and it feels substantial, refined and well resolved, which is something you can't necessarily say about a lot of its small SUV competitors. 

It's impressive, but it isn't perfect.

The engine is good and offers a nice whoosh of midrange pulling power, but in stop-start traffic the throttle response - in combination with the dual-clutch auto and start-stop engine tech - can make for some frustratingly slow take-offs. 

As speeds rise, it's a more enjoyable drive. The transmission shifts smoothly and smartly, and the engine response is ample, though up steeper hills you might wish for a touch more grunt, and the good news is the 110TSI model coming soon is bound to appease that desire.

The steering is nicely weighted and offers decent feel to the driver's hands, and you're never left second-guessing what will happen next. 

The suspension is quite well sorted, though my test car's 18-inch alloy wheels and low profile tyres (Hankook Ventus Prime 215/45/18s) were a little sharp over less-than-perfect urban streets. It still rides well and copes with big lumps and bumps decently, but it can be a little jittery - though arguably any small SUV on 18s will have a similar criticism levelled at it. 

If the Puma's pricing is complicated, its cabin surprising accommodating and its real-world efficiency particularly parsimonious, then the upward trajectory of pros over cons continues with performance that's downright spirited.

Around town first. A small-displacement engine plus a turbo plus a DCT usually spell interminable spells of lag when all the driver longs for is an instant and measured response to a right foot flexing down onto the throttle.

But the Ford largely sidesteps such pitfalls. Though momentarily hesitant at take-off, the three-pot turbo does then get down to business in no time, with a sustained and satisfying surge of thrust as the revs grow, accompanied by a lusty and raspy thrum that's entirely in keeping with the Puma's track-pants appearance. And it doesn't let up either, with speed building up strongly through the gears, and much more so than the mere 999ccs suggest. Great for overtaking, or taking over a rapidly diminishing gap in the peak-hour derby.

Selecting Sport (a fiddly action that's located too far from the driver for safe eyes-on-the-road operation) lights an even bigger fire in the Puma's belly, with punchier acceleration and a very attentive transmission tune, slicing seamlessly through the seven ratios, leaving you in awe that a heart so small can possess such deep lungs.

Where the Ford really leaves an indelible mark is its enthusiasm to corner just as keenly, armed with brilliantly slick steering and a planted chassis that is set up to both encourage and interact with the driver. Minimal body roll and lots of grip from a quality quartet of Continental tyres ensure the Puma can be punted about like a sporty little hatchback, while the electronic safety tech allowing just enough leeway for lots of fun before they gently reel everything back into line.

We cannot think of a more enjoyable small SUV. And, by the way, those same driver-assist systems provide exceptionally nuanced lane-keep and adaptive cruise-control intervention – certainly they're right up there with the premium SUV brigade.

Given that our Puma wore 215/50R18 rubber, on a 'sports' suspension tune, the ride around town is commendable, with ample cushioning from the rough stuff. There is some tautness to the ride, but it isn't hard or rough; the ST-Line V walks a fine line between urban-agility and surface-decay isolation. In other words, it's commendably relaxing to travel in.

At higher speeds, some road and tyre noises do permeate through inside, and those Dumbo door mirrors do create some wind whoosh, but overall, given how dynamic the chassis is, the Puma feels grown up and sophisticated.

Tested under the 2019 Euro NCAP crash-test regime, the Puma scores a top five-star ANCAP rating.

However, this means it does not meet the more stringent frontal offset crash, side impact crash and far-side impact crash-test criteria introduced by ANCAP for 2020 model-year vehicles – despite launching in September of that year.

Safety items include dual front, front-seat side and side curtain airbags (six in total), AEB with pedestrian and cyclist detection (working between 7km/h and 80km/h), lane-departure warning, lane-keep assist, traffic-sign recognition, driver fatigue alert, rear parking sensors, tyre pressure monitors and emergency assistance. These come on top of anti-lock brakes with electronic brake-force distribution and brake assist, stability control and traction control.

As mentioned earlier, adaptive cruise control, active park assistance, front parking sensors and blind-spot detection are part of the $1500 'Park Package'. Do it.

VW Australia backs its models with a five-year/unlimited kilometre warranty plan, which is equal to the majority of mainstream players in the market.

There’s also a couple of new service plans available, aimed at lowering the cost of ownership.

At the time of writing, the pricing for the brand’s “Care Plans” were pegged at $990 for three years/45,000km, or $1800 for five years/75,000km cover (VW says the first service is free).

If you compare that to the brand’s pay as you go offer (Assured Price Service), you’ll save $256 for three years, or $645 if you get the five-year plan. It’s well worth considering rolling into your finance plan. 

There’s one year of roadside assist cover included for new VW products, but if you maintain your car with the brand, it renews up to nine further times, allowing 10 years of roadside cover.

Ford offers the industry-average warranty of five-years/unlimited kilometres. Services intervals are every 12 months or 15,000km.

There is also a capped-price servicing scheme under the 'Ford Service Benefits' banner, with the first four years/60,000km of 'A and B' logbook services pegged at $299 per visit, and then between $320 and $560, for up to 12 years.

There is also a Ford loan car program, SYNC 3 map updates and Motoring Club Membership included during that time frame.