Browse over 9,000 car reviews
What's the difference?
This is the first hybrid Alfa Romeo, and its most efficient model yet - two things those historically loyal to the brand might be hesitant to embrace - but like the Giulia and Stelvio it joins in the line-up, this plug-in hybrid Tonale is extremely important to the Milanese brand.
The Tonale, still a relatively new nameplate, must establish itself as a new ‘accessible’ point to the brand in the popular small SUV segment.
But this, the Veloce plug-in hybrid (PHEV), must prove that even in the more attainable small SUV segment, the brand can still produce something to gain the tick of approval from the rusted-on ‘Alfisti’ - Alfa Romeo’s loyalists.
On top of keeping Alfa’s existing fans happy, the Tonale must also contend with existing segment favourites like the BMW X1, Volvo XC40 and Audi Q3.
Alfa surely knows it won’t reach sales figures to contend with those mentioned, but what the brand can aim for is to be a sexier, desirable alternative.
So, is the Tonale PHEV the right piece of kit for the job?
In 15 years as a car reviewer there have been plenty of super luxurious cars and there has been plenty of people moving. But not many super luxurious people movers. Until now. Until the Lexus LM 500h.
This people mover costs a quarter of a million dollars. And if that caught your attention you probably also want to know what that buys you. My family and I found out when we lived with the LM 500h Ultra Luxury for a week.
If you’re an ‘Alfa Romeo person’, or even just an ‘Italian car person’, you’ve got this on your short list and there’s little I can say that will change your mind.
And you wouldn’t be making a bad decision if you did pick up a Tonale.
But if $80,000 sounds like a lot for a small SUV and you still want something that looks stylish and feels special, the mild-hybrid Tonale Veloce should do, if the likes of the X1, Q3, or XC40 don’t scratch that left-of-centre itch.
And a fun small SUV? A Mini Countryman JCW, Audi SQ2 or VW T-Roc R are all different sizes, but all more powerful than the Alfa and all fall below the $70,000 mark.
But, if you’re keen on that plug-in hybrid drivetrain and have a day-to-day lifestyle that’ll allow you to make the most of its electric range (and most major city-dwelling Australians do to some extent), then the outlay might just be worth it to be able to check out the Tonale in your garage or driveway every day.
The Lexus LM 500h is luxurious, comfortable, practical, easy to drive and expensive. While it may appear to be the ultimate family car, with only four seats it's limited in terms of how many kids and their friends you can carry. On top of that, the privacy screen introduces accessibility issues to the kids you wouldn't encounter on other vehicles. If you are thinking of a Lexus people mover as your next family car I'd suggest looking at the LM 350h which has seven seats and no privacy screen. If you’re looking at a business class executive van the LM 500h would be perfect.
If Alfa any traditionalists are hesitant to embrace the Tonale’s hybrid drivetrain, surely the Tonale’s styling has the opposite effect.
Small SUVs can fall victim to trying to look too much like a hatchback, or being plastered with lots of little trim details to break up large areas. The Tonale, on the other hand, looks like an SUV regardless of size, and its styling elements are decidedly restrained.
Most notably, at the front, Alfa Romeo has employed the ‘scudetto’ shield-shaped grille and horizontal lower grilles to form the ‘trefoil’, a face as familiar as BMW’s kidney grille or the Porsche 911’s round headlights.
The aforementioned ‘3+3’ headlights are sleek, and somewhat mirrored by similarly styled tail-lights that flank a light bar across the middle of the boot. Badging is minimal, the ‘Tonale’ on the rear in a cursive ‘Alfa’ typeface and the small ‘Veloce’ lettering found only on the front three-quarter panels.
The 20-inch wheels are so Alfa Romeo in their ‘teledial’ circular design, though all three wheel options for the Tonale fit into this theme. In a car park or on the driveway, they’re certainly eye-catching to those not expecting them - a friend said upon sight of this test car, "Look at the wheels. They’re silly! I love them!".
Inside, the cabin space isn’t too ‘busy’ with visual elements, though some of those that are there - the row of buttons for climate control or the multimedia screen, for example - are possibly a little too simple. The buttons could be from any old car, and the screen looks like a ‘tacked on’ rectangle.
Just about everything else looks suitably restrained but relatively elegant for a small SUV, though, with elements like the steering wheel remaining rather simple and (in modern terms) timeless. The paddles behind it are a bit of visual theatre, too.
Like the exterior, the interior adopts some circular cues like the air vents, door speakers, DNA drive mode dial, and even the cowl over the driver display.
The second row is a little more spartan, with little in the way of visual ‘wow’ and a disappointingly basic vent (albeit adjustable in two different directions) and USB ports mounted in hard grey plastic.
For the most part, the interior looks quality, and with relatively minimal hard or scratchy plastic, feels it too.
The LM 500h doesn't look real. More like a concept vehicle with its vertical face wearing that enormous grille. Feels like if you watched it for long enough you’d catch it transforming into some kind of robot. Yet, at the same time its styling is elegant and prestigious.
I have a confession to make. I used this Lexus as my office. Its interior is that comfortable and spacious. I'm also a parent and there were times where it was the quietest place to get some work done.
It also let me observe people's reactions as they walked past with their dogs not knowing what was going on inside behind those tinted windows. The people that noticed were clearly car enthusiasts as they knew what they were looking at and couldn't pass without gaping it awe.
The LM 500h’s interior is superbly plush with thick carpets, beautiful copper metallic trim and nappa leather seats.
As I’ve said, the cockpit up front is less luxurious than the extravagant first class section in the back behind that dividing wall.
And yes, I’ve seen large screens before but nothing that stretches the width of the vehicle.
Inside, the Tonale feels relatively spacious for a small SUV, with possibly more places to put things than you might expect from a traditionally enthusiast-focused brand.
In both front and rear seats, no part of the body or console impedes on passenger space - though the door armrests feel like they're a little far to comfortably rest an elbow on - and nothing gets in the way when reaching controls or the centre console.
Ergonomically, everything falls well to hand and no far reaches are really required, though the cupholders in the centre are a little narrow for some relatively normal-sized cups or bottles, and have rubber grips inside that require a little extra pull to retrieve items from.
Other options for bottles include the door pockets, or for a small bottle even the centre console bin is quite deep (albeit narrow).
Smartphones, even fairly tall ones, will rest securely in the angled - a nice touch - wireless charging bay, though while having the phone in a position it won’t slide out from is a plus, angling a phone screen to be visible to the driver might be too tempting for some. It is, mercifully, a little obscured by the gear shifter.
On controls, the steering-wheel design hasn’t changed for more than half a decade which, honestly, is so, so fine. Really, Alfa’s steering wheel has few buttons including the engine start, a relatively timeless (read: simple) visual style, and a thin rim with moulded thumb rests that encourage 9-and-3 hand positions.
The buttons on the wheel are easy, clear, and feel nice, and controlling the driver display is relatively easy as there aren’t really sub-menus to get lost in.
The main multimedia screen is also relatively well laid out, marking a nice step up from previous Uconnect systems (Jeep and Fiat owners will also know), though the connectivity with wireless phone mirroring, Android Auto in my case, was a little laggy and dropped out occasionally, seemingly in the same spot on the same Melbourne CBD street during my commute each morning.
The downsides are relatively few on the practicality front, but there is another: the boot space in the hybrid suffers due to the battery space needed, so 500 litres for the non-plug-in Tonale variants is down to 385 litres for the PHEV.
That’s still less than an electric Volvo XC40 Recharge (claimed to be 418L), though fortunately it grows to a spacious 1430 with the seats folded down, and is accessible via an automatic electrically opening boot door.
Another important point, while we’re in the boot, is the lack of spare tyre. Instead, a repair kit is provided - something those who enjoy a road trip might lament.
You might be able to take Lexus out of Toyota but it's very hard to take Toyota out of Lexus and this particularly applies to the practicality of the LM 500h.
Every day I discovered new compartments, tray tables and storage areas. There are so many cabinets, lockers and hidey holes that we almost left my belongings (an entire family of plushie toy capybaras) behind because there are so many places to check.
Of course, I'm talking about the rear compartment here because up front there's not much storage. In fact, it proved to be quite a problem in that I had nowhere to put my bag with somebody sitting next to me and no area behind the front seats to stow it, either.
Talking of seats, the LM 500h only has four of them, with two up front and two in the rear. Up front, the seats are supportive and large, but the rear seats - those are, well... have a look at the images.
We’re talking two large captain's chairs that look as though they’ve been removed from the first class section of a plane.
And while this might be suitable for businesses shuttling a couple of executives to and from meetings, for a family, even with two children, the extra couple of seats a third row offers would come in handy.
The LM 350h has seven seats over three rows and no privacy screen. A far better choice for families.
For device charging there are USB ports up front and in the rear. There are wireless phone chargers for those in the back seats but not up front.
The LM 500h has a cargo capacity of 752 litres with all seats in place.
Whether the Alfa Romeo Tonale plug-in hybrid is expensive depends on how you frame it. For a small SUV, it’s fairly pricey, but for a premium PHEV, it’s on the more budget-friendly end of the scale.
At $78,500 before on-road costs for a Tonale Veloce PHEV, the plug-in is nearly $20,000 more expensive than the Veloce ‘mild-hybrid’ (MHEV) at $58,900. The test car (pictured) for this review also has two cost options, the Alfa Red paint being $1990 and the 20-inch grey alloy wheels for $1500.
So, $81,990 is a lot for a small SUV, but it’s still about the same price as a Peugeot 508 PHEV and less than a top-spec Mazda CX-60 PHEV.
Alfa Romeo says the difference in price between the Veloce MHEV and PHEV isn’t as broad as it seems just due to the drivetrain, as the PHEV scores a ‘Lusso pack’ as standard rather than being a $4500 option for the MHEV.
That pack is where a few of the goodies in this Tonale come from, such as the black leather seats adorned with Alfa-badged headrests - eight-way electrically adjustable with heating and cooling in the front - plus a heated steering wheel and a 14-speaker Harmon Kardon sound system.
A couple more features are exclusive to the Veloce PHEV, however, like the sunroof and the chrome finish on its dual-exit exhaust tips.
Standard across the range, however, is the 10.25-inch touchscreen for the multimedia system, running Stellantis’ Uconnect 5 operating system with an Alfa-specific skin, as well as the 12.3-inch ‘Cannochiale’ TFT driver display, plus wireless phone connectivity with Apple CarPlay and Android Auto, plus a wireless device charger.
Other functional standards are the ‘3+3’ LED Matrix headlights, visually inspired by past models like the rare Alfa Romeo SZ coupe, plus adaptive ‘driving beam’ and dynamic indicators.
The Lexus LM 500h sits at the top of its range and is without a doubt one of the most expensive people movers on Earth with its list price of $220,888.
As you would imagine the standard features list is as extensive as it is extravagant.
For starters, while the regular LM 350h has two rows of seating in the rear (seven seats all up, including the front two), the 500h has the third row removed and just two super luxurious and enormous fully reclining seats fill the entire space. It’s like a theatre back there.
That theatre theme keeps going with a media screen in the back so large it stretches the width of the vehicle. Seriously, it's a 48-inch screen to watch movies or connect to your device.
The sound system is probably the best I’ve experienced - a spine tinglingly incredible 23-speaker Mark Levinson set-up.
What else can I tell you? Those rear seats are upholstered in beautifully soft semi-aniline leather. They’re heated and ventilated with a massaging function and... ridiculously comfortable.
There’s four-zone climate control, windows which have an electronic shade that turns the glass opaque, there are wireless phone chargers in the doors and carpet throughout so thick you sink down into it as you step inside.
Our LM 500h was upholstered in the 'Solis White' leather which also brings contrasting and mesmerising copper metallic trim.
Oh, and there’s a wall with an electric glass screen that can be raised or lowered to separate the rear passengers from the driver.
I should have mentioned this earlier. The kids loved it, but these parents spent a lot of time telling the 10- and three-year old not to put the screen up again.
The rear occupants, aka the kids, can also lock the screen in place. Which they did, and so sound proof is the dividing wall that we can only just hear their uproarious laughter.
Up front, the cockpit is comfortable but it’s clear all the space and luxury is for those being driven around.
Still, the front seats are leather with heating and ventilation, there’s a 14-inch media screen and 12.4-inch digital instrument cluster, plus a head-up display. Sat nav, Apple CarPlay and Android Auto are also standard.
Engaging driving is key to an Alfa Romeo justifying being somewhat on the pricier end of the cost spectrum, so numbers like ‘208kW’ for a total system output in a small SUV are welcome to see on paper.
The Tonale’s 1.3-litre turbocharged petrol four-cylinder engine alone makes 132kW and 270Nm, aided by an electric system outputting 90kW and 250Nm. The 208kW is its total useable peak, with Alfa not stating a peak torque figure, but a 0-100km/h claim comes in at a fairly impressive 6.2 seconds.
That’s helped by the Tonale’s all-wheel-drive nature, the front wheels driven by the engine via a six-speed torque converter automatic, and electricity powering the rears.
The LM 500h is a petrol-electric hybrid with a 2.4-litre four-cylinder turbo-petrol engine which makes 202kW/460Nm and works in concert with two electric motors.
The front motor makes 64kW/292Nm and the rear makes 76kW/169Nm. The combined maximum power output of the two motors and the petrol engine is 273kW.
The LM 500h is all wheel-drive and has a six-speed automatic transmission.
A 42.5-litre petrol tank and a 15.5kWh lithium-ion battery combine to provide an electric driving range of 60.5km that’s backed up by the ability to charge or save power for when it’s needed by letting the internal-combustion engine (ICE) kick in.
And while this has the potential to mean essentially no fuel is used in short-run, day-to-day driving, anything resembling a longer trip means you’re unlikely to reach the kind of efficiency figures Alfa Romeo claims.
The official combined fuel consumption figure for the Tonale PHEV is 1.5L/100km, though achieving this would require stopping and recharging the battery every 100km of driving, and the driving would need to be in perfect conditions for battery range - i.e. relatively low speeds.
The Tonale PHEV is efficient, yes, but it’s not ‘1.5L/100km efficient’ in the real world if you need to take a drive longer than a standard work day with maybe an errand or two.
After 23 kilometres of real-world driving, the indicated battery range dropped from 65km (odd given Alfa’s spec sheet provided claims a 60.5km range) to 30km, an indicated drop of 35km.
A 12 km discrepancy between over just 23km of standard driving isn’t ideal, though the trip included some highway driving - not an electric drivetrain’s best stage.
Alfa Romeo says a household-style 3.0kW charger should fill the battery from empty in 5.5 hours, while a ‘fast’ charger at 7.4kW should take 2.5 hours via the Type 2 charging port.
Lexus says after a combination of urban and open roads the LM 500h should use 6.6L/100km. In our own testing we found consumption was higher at 9.4L/100km.
Worth noting my driving environment was mainly a hilly suburban one filled with school drop offs. Achieved some personal bests this week, with one long run to Sydney’s outskirts, only to return in nightmarish peak hour traffic.
Premium (95 RON) fuel is required and the tank size is 60 litres. In theory the driving range is a smidge more than 900km, which drops to around 640km using our real-world average.
This might be the make-or-break topic for a select few Alfa Romeo customers - is the Tonale fun to drive?
Yes, thankfully.
Where the mild-hybrid was sometimes criticised for being slightly underwhelming for a car wearing the snake-adorned badge from Milan, the extra power, all-wheel-drive grip and electric torque delivery make the Tonale feel spirited enough for a sporty-leaning small SUV.
The DNA dial really does come into play plenty, too.
D, for dynamic, is pretty much reserved for when you’re actually ‘driving’ the Tonale - its stiffened suspension and relatively greedy power draw isn’t for low-speed commuting or daily efficiency.
N, or natural, is best for most long-ish commuting or trip situations, particularly highway driving where relying fully on the battery range isn’t ideal, as mentioned.
A, for advanced efficiency, is the ‘EV mode’ and best suits anyone whose daily commute takes them between urban or suburban areas which can be done under EV driving, though it can be used up to 206km/h.
If you don’t mind the petrol engine kicking in on occasion, leaving ‘natural’ to its own devices will result in some relatively frugal driving - a week of testing, commuting, filming and enjoying the Tonale used less than a tank of fuel, including one round trip of more than 140km.
Commuting in the Tonale proved comfortable enough - the steering is light and the dual-stage valve suspension in its softer mode combined with the electric drivetrain resulted in a calm and controlled feeling.
Its suspension soaks up bumps well, though a consistently uneven road surface can feel a little jittery (though not harsh or crashy) after a while.
Getting more dynamic (yes, the D on the dial), however, brought out some interesting characteristics of the Tonale. That light steering is paired with a quick rack (a 14.8:1 ratio, or two-and-a-half turns lock to lock), meaning the Tonale is easy to turn in hard, and a 53F/47R weight distribution provides enough balance (paired with a low centre of gravity thanks to the battery) to keep on top of the small SUVs movements.
All four wheels being driven under its ‘dynamic’ hybrid mode means grip and acceleration in cornering is plenty useful, though braking coming into the corners via the Tonale’s ‘brake by wire’ system could be a little more feelsome.
The gearbox is very eager under acceleration, too much so for commuting, but if it doesn’t suit your needs even for spirited driving then the manual mode is there.
It’s worth noting that those huge brushed alloy shift paddles come into play here, though being attached to the column steering rather than the wheel presents a key ‘pro’ and ‘con’ each: the paddles are always in the same place, just not always in relation to your hands.
Quite simply, driving the LM 500h is like piloting a limousine on stilts. Superbly comfortable, but with an elevated driving position that offers outstanding forward and side visibility, the LM 500h is an easy vehicle to drive for long periods of time.
A digital rear vision mirror means visibility behind is good and unobstructed by the privacy screen or the seats.
The drawbacks are down to the lack of space up front, with the driver’s chair limited in its ability to recline or slide back due to the bulkhead behind it.
And that's compounded by the lack of cabin storage for bags if the front passenger seat is taken.
As for the rear passengers there aren't many people movers offering this level of comfort, except perhaps the Zeekr 009.
Variable suspension that adjusts continuously keeps the vehicle composed and provides a high level of comfort for those in the rear. At the same time, the LM stays nice and flat through roundabouts while remaining civilised over speed bumps.
And then there's the acceleration, which, while not supercar-like is incredibly brisk for a van. The all-wheel drive system provides outstanding traction in wet and slippery conditions, too.
Our family used the LM daily for everything from school runs to shopping trips and weekends away and not only was it fun to drive, our lucky rear passengers enjoyed sitting high and being able to see clearly out their windows along with the luxury of a giant movie screen.
With five stars from ANCAP, the Tonale is off to a good start on the safety front.
Its six airbags isn’t exactly class-leading, there isn’t one at front centre, for example, but the PHEV does have the full active and passive safety suite available on the Tonale as standard.
A series of features make the Tonale ‘level 2 autonomous’ including a front camera, lane-keep assist and traffic jam assist, the relatively standard adaptive cruise control, plus traffic sign recognition, driver behaviour warning, and, of course, AEB.
Blind-spot monitoring, side parking sensors, and a surround-view parking camera are standard on the Veloce, aside from the Ti.
The Lexus LM 500h is yet to be tested by ANCAP so it doesn't have a safety assessment score. There is, however, a high level of safety tech onboard including AEB which can detect pedestrians, cyclists, motorcyclists and other vehicles, emergency steering assist, lane keeping assistance, road sign recognition, rear cross-traffic alert, front and rear parking sensors as well as six airbags.
For child seats there are ISOFIX points and top tether anchor mounts on the two rear seats. We have a forward facing child seat and found it easy to install.
A space-saver spare wheel is located under the boot floor.
Alfa Romeo has a relatively industry standard five-year/unlimited kilometre warranty for its models, and the Tonale falls under this, with five years of free roadside assistance thrown in, too.
Being a plug-in hybrid, the battery does have its own specific warranty, that being eight years or 160,000km, whichever comes first.
The first five services are priced at a maximum on Alfa Romeo’s website, listed at a top of $500 for the first (15,000km/12 months), $600 for the second (30,000km or 24 months, as the intervals go), while the third is $500, the fourth a whopping $1000 max, and the final capped price back to $500.
Lexus covers the LM 500h with a five-year, unlimited kilometre warranty.
The Lexus Encore Platinum program is complimentary for LM owners for three years, providing 24-hour roadside assist, a loan vehicle or pick-up/return service at service time, 'On Demand' vehicle evaluation options, valet and airport parking benefits as well as exclusive offers and event opportunities.
Servicing is recommended annually or every 15,000 kilometres, and impressively, pricing is capped at $695 per service over five years.