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What's the difference?
You’re a city dweller on the hunt for a small hatch, but the usual suspects just don’t do it for you. Time for a trip down the urban road less travelled.
The Citroen C3 fits the bill in terms of scale, but brings something extra when it comes to personality. A fun-sized European with the ability to surprise and delight.
It comes at a price, though. So, is the promise of some extra excitement in your motoring life worth it? Read on to find out.
S FAR as makeovers go, Hollywood has nothing on the transformation of Ford's small SUV.
Based on the Fiesta supermini only sold here in sizzling ST form, but using a stretched and widened version of its platform with heavily reworked underpinnings, the strikingly styled Puma is as charming – beguiling even – as its EcoSport predecessor was awkward. And we're talking about capabilities that are more than merely skin deep here.
We're not alone in our admiration – one respected UK publication awarded the Ford a 'car of the year' gong – and after nearly a month with our range-topping ST-Line V (for Vignale), we can understand why.
But the German-engineered, Romanian-made Puma is also a complicated proposition in Australia that requires some context, because it is certainly not for everyone.
The Citroen C3’s plus column contains some big ticket items like a solid standard equipment list, design flair, generous interior space, an eager engine, good safety and a comfy suspension. However, the minus side of the ledger isn’t exactly empty, with entries like steep price, marginal perceived quality, poor cabin storage, sub-par refinement, okay economy, and high ownership costs.
But there’s no doubt this car delivers a different, adventurous take on the city-sized hatch, and for you, that alone may count for more than any of those things.
If a minimum price and maximum interior space are your priorities, then the Puma is not for you. Especially so in the flagship ST-Line V, which may seem too small and a tad cramped compared to, say, a Seltos, C-HR or ASX.
Where the Ford excels, typically, is in the way it encourages the keen driver while cosseting four occupants (and a surprising amount of their cargo). There's a poise and maturity to the way the Puma moves that puts it on a par with or even beyond some premium compact SUVs. Even the styling is a statement. If the badges (and dashboard) were covered, you might be convinced this cat is actually a Jag.
If all that is more important, then the ST-Line V is for you. The very antithesis, then, of the unassuming and unloved EcoSport the Puma usurps.
If Citroen is known for anything it’s daring, innovative design. From the idiosyncratic 2CV, via the sleek DS, to the ultra-cool SM, and angular BX, Citroen boasts a 100-plus year back-catalogue of stunning automotive breakthroughs.
And true to form, the C3 sits left-of-centre with a determined, almost angry expression defined by chrome borders extending from its signature ‘double chevron’ logo above the grille.
A mix of carefully radiused curves, soft organic shapes and whimsical decoration define the rest of this SUV-ish hatch. Rounded rectangles and squares (squircles?) are a recurring theme, forming part of a dent-resistant panel along the car’s flanks and embossed into the door cards inside.
Our white test example sported a (no-cost) contrast red roof colour, the same shade picking out details like the front fog light surrounds, exterior mirror caps and side scuff panels.
The interior is less bold with a multi-tone grey colour palette broken up by light green contrast stitching on the seats, as well as piano black finish on the centre console and satin chrome highlights around the air vents, instrument panel and door handles.
Plus, the squircle still makes its presence felt in everything from the directional air vents to the speaker grilles and sections of the dash.
Functionality and ergonomics are good with sensible touches like a physical knob for audio volume control (big tick) as well as easy-to-navigate controls for audio, phone and more on the steering wheel.
An unexpected highlight, and regular talking point with people in the car during my week with it, is what Citroen calls ‘Luggage-inspired’ front interior door handles.
Check out the interior photos. The straps look amazing, are easy to use, and remind me of the handle on my mum’s circa-1965 Olympia portable typewriter.
If you search for the 1998 Puma coupe, you'll see some vague similarities with its modern SUV namesake, especially in their anthropomorphic face. It's in the eyes. There are also hints of Aston Martin (DBX), Porsche (Macan) and – let's face it – Mazda (CX-3).
Yet the real achievement lies in the way Ford has managed to make a 4.2-metre-long by 1.8m wide by 1.6m high crossover look so svelte, with the resulting balanced proportions, flowing lines and taut surfacing giving the Puma quite an athletic visual presence. After the EcoSport failure, head-turning looks were deemed paramount.
The extra girth gained by widening the Fiesta's platform allowed Ford's designers to create a muscular body that could also accommodate a metre-wide tailgate opening, while beneath the cargo floor is an exceptionally deep storage box, bringing better-than-expected practicality to boot.
At a fraction under 4.0m long, just over 1.8m wide, and close to 1.5m tall, the C3 is a small hatch that, in terms of practicality, does well in some areas and could do better in others.
On the plus side, there’s plenty of space for the driver and front seat passenger, and rear room is surprisingly generous. Sitting behind the driver’s seat, set for my 183cm position, I had more than adequate head, leg and knee room.
Three full-size adults across the rear is a short-journey proposition only, but a trio of up to mid-teenage kids will be fine.
The space-efficiency carries over to the boot, with 300 litres of volume available (below the parcel shelf) with the 60/40 split-folding rear seat upright. But beyond that number, the space has been carefully sculpted to maximise usability.
We managed to fit our three-piece (36L, 95L, 124L) luggage set in there, with a small cheat of removing the divider, and could swap them out for the bulky CarsGuide pram, with room to spare. Fold the rear backrest down and available space increases to an impressive 922 litres.
The downside is storage and concessions to comfort elsewhere in the car. As in, a lack of them.
For a start, the dual cupholders in the front centre console confirm the French’s affection for Espresso. You’ll struggle to locate an average size take-away coffee cup in one of those dainty receptacles.
The front door bins are long but relatively narrow, and lack a designated spot to hold bottles upright, so I found myself laying drink bottles horizontally along them, which is awkward.
Plus, there’s no lidded storage box between the front seats, so no centre armrest, either. Rather an open tray behind the handbrake lever.
The glove box is modest, there’s a small open cubby below the central multimedia screen that isn’t big enough to hold a phone, there’s just one USB-A port for connectivity/power and a single 12V outlet.
No fold-down centre armrest in the rear, either. There are map pockets on the front seat backs, a single (again, small) cupholder at the end of the front centre console for back-seaters to share, and while rear door pockets are welcome, they’re petite.
Yes, the boot is commodious, but it lacks tie-down anchors to secure loose loads, and the flimsy carpet in there is prone to moving around.
On a more positive note, the spare is a 15-inch space-saver, which is streets ahead of the all-too common inflator/repair kit.
Compact yet spacious, the ST-Line V's interior has strong as well as weak points.
Let's start with the latter. The most obvious connection with the Fiesta is in the Puma's dashboard, which is largely shared between the two. After all the effort expended on the design and chassis, this is somewhat disappointing. There's nothing wrong essentially with the fascia's aesthetics or functionality – it's just that the look is humdrum and dated. What's needed is something with the visual wow factor as found in the latest Peugeot 2008, especially at this price point.
Yet Ford has at least tried to put some tinsel inside this most expensive version of its smallest SUV.
Stitched perforated leather seat facings, carbon-fibre-look trim and soft vinyl coverings in key touchpoint areas bring an upmarket look and feel, backed up by a now-familiar digital instrumentation layout, a lovely flat-bottomed three-spoke steering wheel, easy and intuitive multimedia interface and a wireless phone charger. That electronic cluster, by the way, changes colour and markings but doesn't have the scope of multimedia displays of, say, Audi's Virtual Cockpit. It's comparatively rudimentary.
Conversely, there's a solidity and quietness as well, offering a level of refinement that's usually found in more-premium Euro alternatives. We weren't expecting that, though of course this is a German Ford product.
Our test car also boasted a vast glass opening sunroof, adding to the opulence. With all this gear, the ST-Line V's cabin is properly appealing.
On the practicality front, entry and egress is pretty good, the driving position is excellent (thanks in no small part to a big amount of adjustability for both the steering column and seats), the front cushions themselves are sumptuously enveloping, while wide door pockets and a big glovebox obviously come in useful. And there's a USB-C outlet in the centre cubby between the seats. How modern.
However, rear vision out is poor, there are no seat warmers and some of the lower-lying plastics are a bit drab.
The back seat isn't really suitable for people over 175cm, as kneeroom is limited and taller scalps may scrape the ceiling with the twin-pane sunroof in situ. The latter also means no overhead grab handles.
But the backrest angle and cushions themselves are fine, even for longer journeys. Just don't expect to squeeze a third adult in the back unless rubbing shoulders won't bug you. Note, too, that the rear cushion does not slide or tilt forward to allow for a lower load area when the backrest is folded down. Pity.
There is a receptacle in both doors for small bottles but no cupholders whatsoever (how can Ford call itself an American company?), or face-level air vents – though the large dash vent outputs do reach the rear. Amenities such as USBs and cupholders are AWOL; and vision out from back there is limited by the high shoulder line. Tough if you're trying to peer out. Sorry, Fido.
The Puma's overall compact footprint and rear packaging clearly suggest that this is aimed at singles, couples, or couples with smaller kids/pets to transport around.
Still, for a small SUV, the cargo area isn't bad at all. The standard floor depth is fairly generous, with a long and flat loading area, but below that is a narrower yet deeper waterproof area, while under that again is a space-saver spare wheel. Clever. Also intelligent is the luggage cover that lifts automatically with the tailgate, as per Mazda's CX-5.
For the record, cargo capacity is rated at 410 litres with the 60/40 split-fold rear seats erect – or 1170L with them folded down flat. These figures far outstrip the CX-3.
To sum the cabin experience… it's far-better than its Fiesta-sourced dashboard may suggest, while the ST-Line V treatment goes a long way in helping justify the premium. That's a win.
The Citroen C3 is offered in a single Shine grade, and lines up against a slew of similarly city-sized hatches from China, Europe, Japan and South Korea. Think Kia Rio, Mazda2, MG3, Suzuki Swift, Toyota Yaris, and VW Polo.
But when it comes to its price - $32,267, before on-road costs - you’re looking at primo competitors only, like the Suzuki Swift Sport Turbo ($30,990), Toyota Yaris ZR Hybrid ($32,200), and VW Polo Style ($31,250).
And to tempt you away from those more mainstream options, Citroen loads up the C3 with a solid list of standard equipment.
Aside from the safety tech covered later in the review, this small hatch features keyless entry and start, cruise control, a 10-inch colour multimedia touchscreen (with voice recognition across multiple functions), climate control air, a leather-trimmed steering wheel, six-speaker audio (with digital radio as well as Bluetooth, Apple CarPlay and Android Auto connectivity), built-in sat nav, LED headlights and daytime running lights, rain-sensing wipers, and 16-inch alloy wheels.
Not too shabby, but bear in mind, as is often the case in this class, the trim is cloth, the front seats adjust manually and the instruments are conventional analogue.
At this point, it’s important to mention ‘perceived quality’, a term used in various industries to describe the look, touch and feel of a product. And it’s here that the C3 suffers.
Open the tailgate, look to the pillar on the right-hand side of the rear windscreen (from the inside) and you’re confronted with more than half a dozen spot weld craters that have creased the sheet metal to varying degrees. Not to mention a crude fold of the outside panel onto this interior piece. Perfectly functional, but not a good look.
The elastic cords suspending the cargo divider at the top of the boot space feel as insubstantial as the thin metal hooks they’re attached to, and the finisher matt sitting on top of the engine looks like it won’t stand the test of time.
There are other examples, but suffice it to say, the overall feel is not in the same league as this car’s main competitors.
In Australia, the Puma plays in the burgeoning 'Light SUV' segment, so goes up against the ageing yet athletic Mazda CX-3 as well as Honda's HR-V, along with more recent challengers like the Hyundai Venue, Kia Stonic, Nissan Juke II, Toyota Yaris Cross and Volkswagen T-Cross. All are ready to pounce on the bestselling Hiroshima crossover.
What every one of these baby SUVs have in common is that they're based on B-segment – or supermini – platforms. However, prices and sizes do blur in this corner of the class, with larger small-car-derived rivals from the 'Small SUV' segment above, led by the Mitsubishi ASX, Kia Seltos, Mazda CX-30 and Hyundai Kona, also in the Ford's crosshairs.
Formidable opponents indeed, and just like that, the first big hurdle appears for the Blue Oval hopeful. Puma is Light SUV-sized but Small SUV-priced, with the entry-level grade kicking off from a tenner under $30,000, and before on-road costs. That's even more expensive than the VW.
This instantly eliminates it from many buyers' radars.
In contrast, a CX-3 Neo Sport starts from just $22,890. But that's with a manual gearbox, plain interior and steel wheels, whereas the Puma includes a ripper turbo engine/auto combo, climate control, a smartphone app that allows for remote vehicle location/ locking/unlocking/starting, voice-activated sat nav, wireless smartphone charging, lane-departure warning and assist, traffic-sign recognition, driver impairment monitor, 17-inch alloys and a leather steering wheel.
Along with other goodies like AEB with pedestrian alert, reverse camera, Bluetooth audio and telephony, Apple CarPlay/Android auto, digital radio, live traffic updates, fuel-saving engine stop/start, auto headlights, rain-sensing wipers, adaptive cornering fog lights, powered folding mirrors, push-button start and puddle lamps, the Puma looks and feels up-spec inside. To match most of that stuff in the CX-3 you'll need a Maxx Sport auto from $26,890.
Rising to the $32,340 ST-Line drops the Puma's ride height by just 2mm (to 164mm), but adds firmer suspension, a body kit, glitzier alloys, sports seats, a 12.3-inch digital instrument cluster, flat-bottomed steering wheel, paddle shifters and racier trim for a racier experience, though it loses the climate control for a manual air-con set-up. Strange. This grade might just be the sweet spot in the Ford's range, though it does sit about $1300 higher than the CX-3 sTouring equivalent.
Finally, the subject of this test, the ST-Line V, scores privacy glass, lashings of chrome, keyless entry/start, leather upholstery, climate control, premium audio, a powered tailgate and 18-inch alloys. All for $35,540, it's about on a par with CX-3 Akari, but lacks the latter's powered driver's seat and heated front cushions, among other items. The Mazda also goes one better with a $2000 AWD option from all mid-level grades up, as well as manual availability.
We recommend the $1500 Park Package, which ushers in adaptive cruise control with full stop/go and lane-centring tech, as well as blind-spot detection and auto parking. Premium paint adds $650, a panoramic roof $2000, roof rails $250 and a black roof $500.
Against compelling alternatives costing less, like the high-flying Seltos Sport+, CX-30 G20 Touring and Toyota C-HR Koba, the ST-Line V struggles to make sense on paper. Can the Puma's cabin and driving experience claw back its obvious price disadvantage?
The Citroen C3 is powered by a small-capacity (1.2-litre), turbo-petrol, three-cylinder engine, driving the front wheels through a six-speed automatic transmission.
This little unit punches well above its weight thanks to tech like direct injection, and dual variable valve timing to enhance pulling power. The lightweight (all-alloy) unit produces 81kW of power at 5500rpm and a substantial 205Nm of torque at just 1500rpm.
A multiple international engine-of-the-year winner, the compact and lightweight, 999cc 1.0-litre twin-cam three-cylinder turbo petrol unit is the sole choice for now. Driving the front wheels via a seven-speed dual-clutch transmission (DCT), it delivers 92kW of power and 170Nm of torque.
With no all-wheel drive option, there are instead five driving modes – Normal, Sport, Slippery (for snow) and Trail (gravel) applications, working on the traction, stability and transmission algorithms to mimic some of the benefits of AWD. In the ST-Line V, a set of paddle shifters are fitted in lieu of the sadly-absent manual gearbox.
Owners of the previous-shape Fiesta S and EcoSport would be familiar with the 1.0T's smooth and strident performance, though these 2010s models used a completely different type of DCT. This was the highly-publicised Powershift, which consisted of a dry-clutch system, and was prone to a multitude of problems and failures in the petrol-powered auto versions.
In contrast, the Puma adopts a next-generation transmission dubbed 7DCT300; related to the item found in some smaller Mercedes-Benz, Renault and Nissan models, it instead employs a more-robust wet-clutch system with a higher torque threshold, so promises to be far more durable and reliable than the problematic old dry-clutch unit.
Citroen’s official fuel economy number for the combined (ADR 81/02 - urban, extra-urban) cycle is 5.2L/100km, the 1.2-litre three-cylinder emitting a modest 118g/km of CO2 in the process.
Our time with the car included mainly city and suburban trips, with some freeway running thrown in, and the result was a (dash-indicated) average of 8.0L/100km. Not exactly miserly, and points to the turbo triple having to work pretty hard to keep up around town.
Minimum fuel recommendation is the relatively pricey 95 RON premium unleaded, but you’ll need just 45 litres of it to fill the tank. Using the official consumption figure, that translates to a range of 865km, dropping to around 560km using our real-world number.
The Puma's official combined average fuel consumption figure is just 5.3 litres per 100km, which works out to 121 grams per kilometre. Fitted with a 42-litre fuel tank, the potential range averages out to almost 800km between refills.
Out in the real world, we managed an exceptional 6.2L/100km, no doubt helped by an ever-eager stop/start system (which, annoyingly, kills the air-con when it extinguishes the engine; we found ourselves constantly pressing that 'off' button as the days wore on). This figure was achieved in motorway-heavy driving scenarios, albeit loaded with holiday gear and with the air-con blaring.
So, we took another, urban-focused test, in lots of slow-moving traffic situations, and averaged a still-solid 8.0L/100km.
Note, that while the Puma requires 95 RON premium unleaded, it's also perfectly happy on – and is even recommended by Ford for – the cheapest petrol currently offered in Australia, 94 RON E10 unleaded. Either way, the ST-Line V is a frugal small SUV.
The C3’s compact footprint and relatively light weight (1090kg) make it an urban-friendly option and outputs from the 1.2-litre turbo-petrol engine are exceptional.
Maximum torque of 205 Nm is plenty of pulling power from such a tiny unit, and with that number arriving at just 1500rpm it should be ideally suited to stop-start traffic.
And yes, with enthusiast use of the right pedal the C3 gets up and goes pretty well, but refinement isn’t its strongest suit.
The throttle can be jumpy unless you’re super smooth with it, the three-cylinder engine’s typically coarse note makes its presence felt under load, and the brakes need to be dealt with gently to avoid an overly aggressive stop.
Sure, familiarity and practice will help you get in tune with the car but it’s not a smooth ‘plug-and-play’ drive like the majority of its competitors.
That said, in true Citroen fashion, steering feel is good, the front seats are as comfortable as they are supportive, while the suspension manages to blend plush compliance with excellent dynamic response. Another Citroen hallmark.
The six-speed auto shifts smoothly, with a press of the Sport button encouraging it to shift up later and down earlier for a more urgent response. But the zig-zag (my term, not Citroen’s) shift pattern makes for an awkward shuffle between D, N and R when parking. No doubt you’d get used to it, but I’m not a fan.
Speaking of parking, the C3's diminutive size makes it easy to slot into even tight spots, the standard front and rear proximity sensors, as well as a decent resolution reversing camera helping out, too.
If the Puma's pricing is complicated, its cabin surprising accommodating and its real-world efficiency particularly parsimonious, then the upward trajectory of pros over cons continues with performance that's downright spirited.
Around town first. A small-displacement engine plus a turbo plus a DCT usually spell interminable spells of lag when all the driver longs for is an instant and measured response to a right foot flexing down onto the throttle.
But the Ford largely sidesteps such pitfalls. Though momentarily hesitant at take-off, the three-pot turbo does then get down to business in no time, with a sustained and satisfying surge of thrust as the revs grow, accompanied by a lusty and raspy thrum that's entirely in keeping with the Puma's track-pants appearance. And it doesn't let up either, with speed building up strongly through the gears, and much more so than the mere 999ccs suggest. Great for overtaking, or taking over a rapidly diminishing gap in the peak-hour derby.
Selecting Sport (a fiddly action that's located too far from the driver for safe eyes-on-the-road operation) lights an even bigger fire in the Puma's belly, with punchier acceleration and a very attentive transmission tune, slicing seamlessly through the seven ratios, leaving you in awe that a heart so small can possess such deep lungs.
Where the Ford really leaves an indelible mark is its enthusiasm to corner just as keenly, armed with brilliantly slick steering and a planted chassis that is set up to both encourage and interact with the driver. Minimal body roll and lots of grip from a quality quartet of Continental tyres ensure the Puma can be punted about like a sporty little hatchback, while the electronic safety tech allowing just enough leeway for lots of fun before they gently reel everything back into line.
We cannot think of a more enjoyable small SUV. And, by the way, those same driver-assist systems provide exceptionally nuanced lane-keep and adaptive cruise-control intervention – certainly they're right up there with the premium SUV brigade.
Given that our Puma wore 215/50R18 rubber, on a 'sports' suspension tune, the ride around town is commendable, with ample cushioning from the rough stuff. There is some tautness to the ride, but it isn't hard or rough; the ST-Line V walks a fine line between urban-agility and surface-decay isolation. In other words, it's commendably relaxing to travel in.
At higher speeds, some road and tyre noises do permeate through inside, and those Dumbo door mirrors do create some wind whoosh, but overall, given how dynamic the chassis is, the Puma feels grown up and sophisticated.
The Citroen C3 scores four out of five ANCAP stars courtesy of testing dating back to 2017.
The sticking point was a sub-par result in Pedestrian Protection, one of the independent safety body’s four main assessment areas (beside Adult Occupant Protection, Child Occupant Protection, and Safety Assist).
Specifically, potential pedestrian head injuries resulting from contact with the base of the windscreen and “stiff” windscreen pillars.
But Citroen hasn’t left the C3 standing still with active (crash-avoidance) tech fitted to the current model including the usual suspects like stability and traction controls as well as more sophisticated systems like ‘Autonomous Emergency Braking’ (AEB), forward collision warning, blind-spot monitoring, lane departure warning, ‘Driver Attention Alert’, a reversing camera (with zoom function), and tyre pressure monitoring.
That said, although there are parking sensors front and rear, there’s no cross-traffic alert (front or rear), no adaptive functionality on the cruise control, and no lane change assist. Arguably unrealistic to suggest all of these should be included at this price point but it’s worth noting not all boxes are ticked.
If a crash is unavoidable there are six airbags on-board (driver and front passenger front and side, plus full-length side curtain). The hazard lights automatically activate when emergency braking force is applied, but multi-collision brake, which reduces the chances of further impacts after an initial crash, is missing-in-action.
There are three top tethers for child seats or baby capsules across the back seat, with ISOFIX anchor points in the two outer rear positions.
Tested under the 2019 Euro NCAP crash-test regime, the Puma scores a top five-star ANCAP rating.
However, this means it does not meet the more stringent frontal offset crash, side impact crash and far-side impact crash-test criteria introduced by ANCAP for 2020 model-year vehicles – despite launching in September of that year.
Safety items include dual front, front-seat side and side curtain airbags (six in total), AEB with pedestrian and cyclist detection (working between 7km/h and 80km/h), lane-departure warning, lane-keep assist, traffic-sign recognition, driver fatigue alert, rear parking sensors, tyre pressure monitors and emergency assistance. These come on top of anti-lock brakes with electronic brake-force distribution and brake assist, stability control and traction control.
As mentioned earlier, adaptive cruise control, active park assistance, front parking sensors and blind-spot detection are part of the $1500 'Park Package'. Do it.
Citroen covers the C3 with a five year/unlimited km warranty, which is cost-of-entry now in the mainstream market, and roadside assistance is included for the duration.
Service is scheduled for 12 month/15,000km intervals, with costs capped for the first five workshop visits. The average annual figure over that period is $505, which is way more than double the $205 you’ll pay annually for servicing a Toyota Yaris ZR Hybrid. Sacre bleu!
Ford offers the industry-average warranty of five-years/unlimited kilometres. Services intervals are every 12 months or 15,000km.
There is also a capped-price servicing scheme under the 'Ford Service Benefits' banner, with the first four years/60,000km of 'A and B' logbook services pegged at $299 per visit, and then between $320 and $560, for up to 12 years.
There is also a Ford loan car program, SYNC 3 map updates and Motoring Club Membership included during that time frame.