Browse over 9,000 car reviews
What's the difference?
Fiat's indomitable 500 is one of the great survivors - not even VW's recently deceased New Beetle could keep riding the nostalgia wave, partly because it made itself just that little bit out-of-touch by not being a car anyone can buy. The 500 avoided that, particularly in its home market, and is still going strong.
Fiat added the 500X compact SUV a few years ago and at first I thought it was a daft idea. It's a polarising car, partly because some people complain it's capitalising on the 500's history. Well, duh. It's worked out well for Mini, so why not?
I've driven one every year for the last couple so I was keen to see what's up and whether it's still one of the weirdest cars on the road.
In 15 years as a car reviewer there have been plenty of super luxurious cars and there has been plenty of people moving. But not many super luxurious people movers. Until now. Until the Lexus LM 500h.
This people mover costs a quarter of a million dollars. And if that caught your attention you probably also want to know what that buys you. My family and I found out when we lived with the LM 500h Ultra Luxury for a week.
The 500X is a fun-looking alternative to the various options available from everyone else and is - overall - better to drive than its Renegade twin.
It packs a very good safety package which you can't ignore but does lose points on the warranty and servicing regime. But it's also built to take four adults in comfort, which not every car in the segment can boast.
The Lexus LM 500h is luxurious, comfortable, practical, easy to drive and expensive. While it may appear to be the ultimate family car, with only four seats it's limited in terms of how many kids and their friends you can carry. On top of that, the privacy screen introduces accessibility issues to the kids you wouldn't encounter on other vehicles. If you are thinking of a Lexus people mover as your next family car I'd suggest looking at the LM 350h which has seven seats and no privacy screen. If you’re looking at a business class executive van the LM 500h would be perfect.
Look, I like the 500X, but I know why people don't. It's clearly a 500X in the way a Mini Countryman is a Mini. It looks like a 500, but get closer and you see the difference. It's chubby like a $10 weekend market Bhudda statue and has great big googly eyes like Mr Magoo. I find this endearing, my wife does not. The looks aren't the only thing she doesn't like.
The cabin is a bit more restrained and I quite like the band of colour stretching across the dash. The 500X is meant to be a bit more grown up than the 500, so there's a proper dash, more sensible design choices but it still has the big buttons, perfect for the meaty fingers of people who won't be buying this car.
The LM 500h doesn't look real. More like a concept vehicle with its vertical face wearing that enormous grille. Feels like if you watched it for long enough you’d catch it transforming into some kind of robot. Yet, at the same time its styling is elegant and prestigious.
I have a confession to make. I used this Lexus as my office. Its interior is that comfortable and spacious. I'm also a parent and there were times where it was the quietest place to get some work done.
It also let me observe people's reactions as they walked past with their dogs not knowing what was going on inside behind those tinted windows. The people that noticed were clearly car enthusiasts as they knew what they were looking at and couldn't pass without gaping it awe.
The LM 500h’s interior is superbly plush with thick carpets, beautiful copper metallic trim and nappa leather seats.
As I’ve said, the cockpit up front is less luxurious than the extravagant first class section in the back behind that dividing wall.
And yes, I’ve seen large screens before but nothing that stretches the width of the vehicle.
At just 4.25 metres, the 500X isn't big, but makes the most of what it's got. The boot impresses at 350 litres and with the seats down, I think you could reasonably expect to triple that figure, though Fiat doesn't have an official number that I can find. For added Italian feel, you can tip the passenger seat forward to get really long things in, like a Billy bookshelf flat pack from Ikea.
Rear seat passengers sit high and upright meaning leg and kneeroom are maximised and with that tall roof, you won't scrape your head.
The doors each have a small bottle holder for a total of four and Fiat has got serious about cupholders - the 500X now has four.
You might be able to take Lexus out of Toyota but it's very hard to take Toyota out of Lexus and this particularly applies to the practicality of the LM 500h.
Every day I discovered new compartments, tray tables and storage areas. There are so many cabinets, lockers and hidey holes that we almost left my belongings (an entire family of plushie toy capybaras) behind because there are so many places to check.
Of course, I'm talking about the rear compartment here because up front there's not much storage. In fact, it proved to be quite a problem in that I had nowhere to put my bag with somebody sitting next to me and no area behind the front seats to stow it, either.
Talking of seats, the LM 500h only has four of them, with two up front and two in the rear. Up front, the seats are supportive and large, but the rear seats - those are, well... have a look at the images.
We’re talking two large captain's chairs that look as though they’ve been removed from the first class section of a plane.
And while this might be suitable for businesses shuttling a couple of executives to and from meetings, for a family, even with two children, the extra couple of seats a third row offers would come in handy.
The LM 350h has seven seats over three rows and no privacy screen. A far better choice for families.
For device charging there are USB ports up front and in the rear. There are wireless phone chargers for those in the back seats but not up front.
The LM 500h has a cargo capacity of 752 litres with all seats in place.
I drove the Pop Star, which is the second of the now-two model "regular" range, the other being the, er, Pop. I drove a Special Edition in 2018 and it's not clear if it is Special as there's also an Amalfi Special edition. Anyway.
The $30,990 (plus on-road costs) Pop Star has 17-inch alloys, six-speaker Beats-branded stereo, dual-zone climate control, reversing camera, keyless entry and start, active cruise control, sat nav, auto headlights and wipers, leather shifter and steering wheel and a space-saver spare.
The Beats-branded stereo speakers are supplied with noise from FCA's UConnect on a 7.0-inch touchscreen. The same system is in a Maserati, don't you know. Offering Apple CarPlay and Android Auto, UConnect loses points by shrinking the Apple interface into a lurid red frame. Android Auto properly fills the screen, for some reason which is ironic given Apple owns the Beats brand.
The Lexus LM 500h sits at the top of its range and is without a doubt one of the most expensive people movers on Earth with its list price of $220,888.
As you would imagine the standard features list is as extensive as it is extravagant.
For starters, while the regular LM 350h has two rows of seating in the rear (seven seats all up, including the front two), the 500h has the third row removed and just two super luxurious and enormous fully reclining seats fill the entire space. It’s like a theatre back there.
That theatre theme keeps going with a media screen in the back so large it stretches the width of the vehicle. Seriously, it's a 48-inch screen to watch movies or connect to your device.
The sound system is probably the best I’ve experienced - a spine tinglingly incredible 23-speaker Mark Levinson set-up.
What else can I tell you? Those rear seats are upholstered in beautifully soft semi-aniline leather. They’re heated and ventilated with a massaging function and... ridiculously comfortable.
There’s four-zone climate control, windows which have an electronic shade that turns the glass opaque, there are wireless phone chargers in the doors and carpet throughout so thick you sink down into it as you step inside.
Our LM 500h was upholstered in the 'Solis White' leather which also brings contrasting and mesmerising copper metallic trim.
Oh, and there’s a wall with an electric glass screen that can be raised or lowered to separate the rear passengers from the driver.
I should have mentioned this earlier. The kids loved it, but these parents spent a lot of time telling the 10- and three-year old not to put the screen up again.
The rear occupants, aka the kids, can also lock the screen in place. Which they did, and so sound proof is the dividing wall that we can only just hear their uproarious laughter.
Up front, the cockpit is comfortable but it’s clear all the space and luxury is for those being driven around.
Still, the front seats are leather with heating and ventilation, there’s a 14-inch media screen and 12.4-inch digital instrument cluster, plus a head-up display. Sat nav, Apple CarPlay and Android Auto are also standard.
Fiat's rather excellent 1.4-litre turbo MultiAir does duty under the stubby bonnet, making 103kW and 230Nm. Rather less excellent is the six-speed dual-clutch automatic transmission, which sends power through the front wheels only.
It's rated to tow a 1200kg braked trailer and 600kg unbraked.
The LM 500h is a petrol-electric hybrid with a 2.4-litre four-cylinder turbo-petrol engine which makes 202kW/460Nm and works in concert with two electric motors.
The front motor makes 64kW/292Nm and the rear makes 76kW/169Nm. The combined maximum power output of the two motors and the petrol engine is 273kW.
The LM 500h is all wheel-drive and has a six-speed automatic transmission.
Fiat rather optimistically suggest you'll get a combined cycle figure of 5.7L/100km but try as I might, I couldn't do better than 11.2L/100km. What's worse, it demands 98RON fuel, so it's not the cheapest car to run. This figure us consistent with past weeks in the 500X and no, I wasn't thrashing it.
Lexus says after a combination of urban and open roads the LM 500h should use 6.6L/100km. In our own testing we found consumption was higher at 9.4L/100km.
Worth noting my driving environment was mainly a hilly suburban one filled with school drop offs. Achieved some personal bests this week, with one long run to Sydney’s outskirts, only to return in nightmarish peak hour traffic.
Premium (95 RON) fuel is required and the tank size is 60 litres. In theory the driving range is a smidge more than 900km, which drops to around 640km using our real-world average.
Again, I shouldn't like the 500X but I really don't mind it. It's flawed, which might be why.
The dual-clutch transmission is dumber than a box of loose cogs, lurching from start and looking the other way when you expect it to shift. We know the engine is a good one and I think part of the reason it's so thirsty is the confused way the transmission goes about its business. I'd love to drive a manual to see what it's like.
The 500X initially feels worse than its Jeep Renegade sibling-under-the-skin, which is quite an achievement. Part of that is to do with the ride, which is very choppy below 60km/h. The first 500X I drove wallowed about but this one is a bit tauter, which would be good if you weren't punished with this bounciness.
The seats themselves comfortable and the interior is a good place to hang out. It's reasonably quiet, too, which is at odds with the old-school silliness of its conduct. It feels like Labrador let out of after day kept inside.
And that's where the car I shouldn't like is a car I do like - I really like that it feels like you're on Roman cobblestones, the type that make your knees hurt when you walk on them for a day. The steering wheel is too fat and is at a weird angle, but you kind of square up to it and drive the car like your life depends on it. You have to take it by the scruff, correct the shifts with the paddles and show it who's boss.
Obviously, that's not for everyone. If you drive it really gently, it's a very different experience, but that means going slowly everywhere, which is no fun at all and not at all Italian.
Quite simply, driving the LM 500h is like piloting a limousine on stilts. Superbly comfortable, but with an elevated driving position that offers outstanding forward and side visibility, the LM 500h is an easy vehicle to drive for long periods of time.
A digital rear vision mirror means visibility behind is good and unobstructed by the privacy screen or the seats.
The drawbacks are down to the lack of space up front, with the driver’s chair limited in its ability to recline or slide back due to the bulkhead behind it.
And that's compounded by the lack of cabin storage for bags if the front passenger seat is taken.
As for the rear passengers there aren't many people movers offering this level of comfort, except perhaps the Zeekr 009.
Variable suspension that adjusts continuously keeps the vehicle composed and provides a high level of comfort for those in the rear. At the same time, the LM stays nice and flat through roundabouts while remaining civilised over speed bumps.
And then there's the acceleration, which, while not supercar-like is incredibly brisk for a van. The all-wheel drive system provides outstanding traction in wet and slippery conditions, too.
Our family used the LM daily for everything from school runs to shopping trips and weekends away and not only was it fun to drive, our lucky rear passengers enjoyed sitting high and being able to see clearly out their windows along with the luxury of a giant movie screen.
Out of the box, you get seven airbags, ABS, stability and traction controls, forward collision warning, high and low speed AEB, active cruise control, rollover stability, lane departure warning, lane keep assist, blind spot sensor and rear cross traffic alert. That's not bad for a $30,000 car full stop, let alone a Fiat.
There are two ISOFIX points and three top-tether anchors for baby seats.
The 500X scored a five-star ANCAP rating in December 2016.
The Lexus LM 500h is yet to be tested by ANCAP so it doesn't have a safety assessment score. There is, however, a high level of safety tech onboard including AEB which can detect pedestrians, cyclists, motorcyclists and other vehicles, emergency steering assist, lane keeping assistance, road sign recognition, rear cross-traffic alert, front and rear parking sensors as well as six airbags.
For child seats there are ISOFIX points and top tether anchor mounts on the two rear seats. We have a forward facing child seat and found it easy to install.
A space-saver spare wheel is located under the boot floor.
Fiat offers a three-year/150,000km warranty, along with roadside assist for the same period. It's not great as more manufacturers shift to five years.
Service intervals arrive once a year or 15,000km. There is no fixed or capped-price servicing program for the 500X.
Lexus covers the LM 500h with a five-year, unlimited kilometre warranty.
The Lexus Encore Platinum program is complimentary for LM owners for three years, providing 24-hour roadside assist, a loan vehicle or pick-up/return service at service time, 'On Demand' vehicle evaluation options, valet and airport parking benefits as well as exclusive offers and event opportunities.
Servicing is recommended annually or every 15,000 kilometres, and impressively, pricing is capped at $695 per service over five years.