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What's the difference?
This is the baby SUV for Hyundai’s line-up but it does tend to remind you of this a little too often for this to truly be fun.
Still, it presents an interesting road-side presence and a comfortable urban driving experience.
Coupled with the competitive price tag, is this the little SUV that could? I’ve been driving it for the last week to find that out for you.
In 15 years as a car reviewer there have been plenty of super luxurious cars and there has been plenty of people moving. But not many super luxurious people movers. Until now. Until the Lexus LM 500h.
This people mover costs a quarter of a million dollars. And if that caught your attention you probably also want to know what that buys you. My family and I found out when we lived with the LM 500h Ultra Luxury for a week.
The Hyundai Venue Elite is a sweet-looking, compact SUV that should suit drivers who only need an A-to-B sort of car in the city. Or an empty nester who doesn’t want to feel flustered by any high-end tech and wants knobs and dials where they expect them to be.
Some elements of the safety set could be better though and that’s something to consider. However, for an urban landscape, you can practically fit it anywhere. With its engine specs, it's also happiest in the city - don't consider this a road trip car.
The Lexus LM 500h is luxurious, comfortable, practical, easy to drive and expensive. While it may appear to be the ultimate family car, with only four seats it's limited in terms of how many kids and their friends you can carry. On top of that, the privacy screen introduces accessibility issues to the kids you wouldn't encounter on other vehicles. If you are thinking of a Lexus people mover as your next family car I'd suggest looking at the LM 350h which has seven seats and no privacy screen. If you’re looking at a business class executive van the LM 500h would be perfect.
Cute is the adjective that comes to mind when you look at the Venue’s compact styling. And it is compact with its wee 4040mm length. The benefits of its dimensions means that you should be able to tuck this away in most garages or apartment car spots!
The Venue does have a boxier shape than I ordinarily like but because it’s small, it manages to get away with it and still feel sharp.
Our model’s paintwork and roof colour has been finished in Atlas White but you can customise the Venue with a two-tone roof job (either black or white, depending on main body colour), to add some more personality.
You just lose the sunroof with that option, which I actually think adds a lot of oomph to the interior and stops it from looking too plain inside.
Speaking of, the interior is pleasing but simplistic. There are a lot of traditional design elements from the gear shifter and handbrake to the easy-to-access buttons and dials. This is a no-fuss interior that is banking on having a no-fuss sort of driver.
There is some cool cred with the white painted metal accents around the air vents and gear shifter. Plus, the contrasting piping and stitching on the cloth seats adds some fun, too.
The LM 500h doesn't look real. More like a concept vehicle with its vertical face wearing that enormous grille. Feels like if you watched it for long enough you’d catch it transforming into some kind of robot. Yet, at the same time its styling is elegant and prestigious.
I have a confession to make. I used this Lexus as my office. Its interior is that comfortable and spacious. I'm also a parent and there were times where it was the quietest place to get some work done.
It also let me observe people's reactions as they walked past with their dogs not knowing what was going on inside behind those tinted windows. The people that noticed were clearly car enthusiasts as they knew what they were looking at and couldn't pass without gaping it awe.
The LM 500h’s interior is superbly plush with thick carpets, beautiful copper metallic trim and nappa leather seats.
As I’ve said, the cockpit up front is less luxurious than the extravagant first class section in the back behind that dividing wall.
And yes, I’ve seen large screens before but nothing that stretches the width of the vehicle.
It ain't a people mover. Period.
If you plan on having regular passengers and they’re tall, look elsewhere because they won’t find much comfort (especially in the back seat).
On the back seat, I barely fit with my 168cm (5’6”) height and had to accommodate my driving position by spreading the ol’ knees apart. So ladylike.
However, kudos to the clever high roofline because headroom isn’t an issue. The 170mm ground clearance also makes this a super easy car to get in and out of.
Front passengers definitely enjoy the most room and amenities but you will be jostling for the premium position on the armrest. The storage is good for this size SUV with a glovebox, middle console, two cupholders and a cute little storage shelf in front of the passenger.
There’s also a dedicated phone tray that has the wireless charging pad, a USB-A and C port plus a 12-volt port too.
The tech is simple to use and it was easy to get my iPhone connected to the Bluetooth and wired Apple CarPlay (there’s Android Auto, too for those users). The new-for-2023 4.2-inch digital instrument panel adds some pizzazz but unfortunately, isn’t customisable.
The boot is a solid size for this class at 355L. You can adjust the floor to sit a little lower and there is a space-saver spare tyre.
No Venue grade has a powered tailgate but honestly, you don’t need it.
You might be able to take Lexus out of Toyota but it's very hard to take Toyota out of Lexus and this particularly applies to the practicality of the LM 500h.
Every day I discovered new compartments, tray tables and storage areas. There are so many cabinets, lockers and hidey holes that we almost left my belongings (an entire family of plushie toy capybaras) behind because there are so many places to check.
Of course, I'm talking about the rear compartment here because up front there's not much storage. In fact, it proved to be quite a problem in that I had nowhere to put my bag with somebody sitting next to me and no area behind the front seats to stow it, either.
Talking of seats, the LM 500h only has four of them, with two up front and two in the rear. Up front, the seats are supportive and large, but the rear seats - those are, well... have a look at the images.
We’re talking two large captain's chairs that look as though they’ve been removed from the first class section of a plane.
And while this might be suitable for businesses shuttling a couple of executives to and from meetings, for a family, even with two children, the extra couple of seats a third row offers would come in handy.
The LM 350h has seven seats over three rows and no privacy screen. A far better choice for families.
For device charging there are USB ports up front and in the rear. There are wireless phone chargers for those in the back seats but not up front.
The LM 500h has a cargo capacity of 752 litres with all seats in place.
Even though the Elite is the top model for the Venue line-up, it’s just $28,500 before on-road costs.
That puts it on par with the Mazda CX-3 in Maxx Sport guise, but about $4500 cheaper than the Toyota Yaris Cross Urban.
The Elite has an okay spec sheet but is a few items short of feeling like a top model should.
For example, this has wired Apple CarPlay and Android Auto, whereas the lower grades enjoy wireless.
This is a common trait in Hyundai and Kia products due to a quirk with the vehicle architecture. It also just makes do with halogen headlights but they stand out against the rest of the LEDs on the road.
However, the other standard equipment for the Elite still makes it a competitive player, like the tilt and slide sunroof, 17-inch alloy wheels, temporary space-saver spare tyre, steering wheel-mounted controls, tilt and telescopic steering wheel, 8.0-inch touchscreen multimedia system and wireless charging pad.
The Lexus LM 500h sits at the top of its range and is without a doubt one of the most expensive people movers on Earth with its list price of $220,888.
As you would imagine the standard features list is as extensive as it is extravagant.
For starters, while the regular LM 350h has two rows of seating in the rear (seven seats all up, including the front two), the 500h has the third row removed and just two super luxurious and enormous fully reclining seats fill the entire space. It’s like a theatre back there.
That theatre theme keeps going with a media screen in the back so large it stretches the width of the vehicle. Seriously, it's a 48-inch screen to watch movies or connect to your device.
The sound system is probably the best I’ve experienced - a spine tinglingly incredible 23-speaker Mark Levinson set-up.
What else can I tell you? Those rear seats are upholstered in beautifully soft semi-aniline leather. They’re heated and ventilated with a massaging function and... ridiculously comfortable.
There’s four-zone climate control, windows which have an electronic shade that turns the glass opaque, there are wireless phone chargers in the doors and carpet throughout so thick you sink down into it as you step inside.
Our LM 500h was upholstered in the 'Solis White' leather which also brings contrasting and mesmerising copper metallic trim.
Oh, and there’s a wall with an electric glass screen that can be raised or lowered to separate the rear passengers from the driver.
I should have mentioned this earlier. The kids loved it, but these parents spent a lot of time telling the 10- and three-year old not to put the screen up again.
The rear occupants, aka the kids, can also lock the screen in place. Which they did, and so sound proof is the dividing wall that we can only just hear their uproarious laughter.
Up front, the cockpit is comfortable but it’s clear all the space and luxury is for those being driven around.
Still, the front seats are leather with heating and ventilation, there’s a 14-inch media screen and 12.4-inch digital instrument cluster, plus a head-up display. Sat nav, Apple CarPlay and Android Auto are also standard.
All Venue grades share the same engine – a 1.6-litre four-cylinder petrol drivetrain with a maximum output of 90kW and 151Nm of torque. Which sounds as gutless as it feels.
The six-speed auto transmission and under-powered engine can feel a bit rough on the open-road when you need to put your foot down.
Basically, you’re not going to do Daytona 500 in this. Think the odd bit of shopping, taking your small lap dog to get trimmed and going for a coffee with your friends.
The LM 500h is a petrol-electric hybrid with a 2.4-litre four-cylinder turbo-petrol engine which makes 202kW/460Nm and works in concert with two electric motors.
The front motor makes 64kW/292Nm and the rear makes 76kW/169Nm. The combined maximum power output of the two motors and the petrol engine is 273kW.
The LM 500h is all wheel-drive and has a six-speed automatic transmission.
It earns back some points with the fuel efficiency, especially considering how hard you have to drive this to wring out its power.
The official combined fuel figure is 7.2L/100km and I achieved the same according to the trip computer. Not too shabby but there are hybrid versions for the Venue’s rivals now - like the Yaris Cross - so it would be good to see one for this as well.
It has a 45L fuel tank and based off the official combined figure, you should be able to get around a 625km driving range, which means you should be able to go a couple of weeks without filling up if you’re doing shorter commutes.
Lexus says after a combination of urban and open roads the LM 500h should use 6.6L/100km. In our own testing we found consumption was higher at 9.4L/100km.
Worth noting my driving environment was mainly a hilly suburban one filled with school drop offs. Achieved some personal bests this week, with one long run to Sydney’s outskirts, only to return in nightmarish peak hour traffic.
Premium (95 RON) fuel is required and the tank size is 60 litres. In theory the driving range is a smidge more than 900km, which drops to around 640km using our real-world average.
This is an urban dweller for sure. It’s happiest going under 70km/h but it handles that range very well. You have enough kick to cross traffic without too much fuss and the steering feels direct.
Those feelings disappear on the open road where it’s a struggle to maintain your speed and the engine complains so loudly, I was nervous it was going to conk out.
The cabin also gets loud at higher speeds with wind and road noise, which just reaffirms that this is a city car. At lower speeds, it’s fairly quiet and you can chat without interruption.
There’s some roll when you tackle corners but once you get used to how to drive it, it won’t bother you. The ride comfort is good until you hit bumps and then, you probably feel more connected to the road than you might like but it’s short lived because of the short wheelbase.
I really like the 10.2m turning circle and compact size - it made navigating around tight city streets an absolute breeze. Parking? Hurrah for a small car. I got into spaces that would ordinarily elude me. I just would have liked a clear reversing camera, it’s a bit blurry for a top-spec model.
Quite simply, driving the LM 500h is like piloting a limousine on stilts. Superbly comfortable, but with an elevated driving position that offers outstanding forward and side visibility, the LM 500h is an easy vehicle to drive for long periods of time.
A digital rear vision mirror means visibility behind is good and unobstructed by the privacy screen or the seats.
The drawbacks are down to the lack of space up front, with the driver’s chair limited in its ability to recline or slide back due to the bulkhead behind it.
And that's compounded by the lack of cabin storage for bags if the front passenger seat is taken.
As for the rear passengers there aren't many people movers offering this level of comfort, except perhaps the Zeekr 009.
Variable suspension that adjusts continuously keeps the vehicle composed and provides a high level of comfort for those in the rear. At the same time, the LM stays nice and flat through roundabouts while remaining civilised over speed bumps.
And then there's the acceleration, which, while not supercar-like is incredibly brisk for a van. The all-wheel drive system provides outstanding traction in wet and slippery conditions, too.
Our family used the LM daily for everything from school runs to shopping trips and weekends away and not only was it fun to drive, our lucky rear passengers enjoyed sitting high and being able to see clearly out their windows along with the luxury of a giant movie screen.
This little SUV has some good safety features that come as standard, like: blind-spot monitoring, auto emergency braking (AEB) with forward collision warning - car, pedestrian and cyclist detection (operational from 5.0 – 60km/h), rear cross-traffic alert, rear parking sensors, driver attention warning, check rear occupant alert, lane keeping aid, rear view camera with dynamic guidelines and tyre pressure monitoring.
However, the Venue was awarded a four-star ANCAP safety rating back in 2019. It missed out on that extra star because of the forward collision system, which had a lower ability to avoid rear-end impacts with vehicles in front. That dropped the Safety Assist and Vulnerable Road User scores down to just 62 per cent. That’s something to consider for the sort of traffic you’d get in an urban setting.
It only has six airbags but that does include curtain airbags covering the back row.
The Lexus LM 500h is yet to be tested by ANCAP so it doesn't have a safety assessment score. There is, however, a high level of safety tech onboard including AEB which can detect pedestrians, cyclists, motorcyclists and other vehicles, emergency steering assist, lane keeping assistance, road sign recognition, rear cross-traffic alert, front and rear parking sensors as well as six airbags.
For child seats there are ISOFIX points and top tether anchor mounts on the two rear seats. We have a forward facing child seat and found it easy to install.
A space-saver spare wheel is located under the boot floor.
Ongoing costs are great as the Venue comes with Hyundai’s five-year/unlimited kilometre warranty, which is a standard term for the class.
You can pre-purchase servicing plans for up to five-years or 75,000km (whichever occurs first). The five-year plan averages $315 per service, which is very competitive!
Servicing intervals are reasonable at every 12 months or 15,000km, whichever comes first.
Lexus covers the LM 500h with a five-year, unlimited kilometre warranty.
The Lexus Encore Platinum program is complimentary for LM owners for three years, providing 24-hour roadside assist, a loan vehicle or pick-up/return service at service time, 'On Demand' vehicle evaluation options, valet and airport parking benefits as well as exclusive offers and event opportunities.
Servicing is recommended annually or every 15,000 kilometres, and impressively, pricing is capped at $695 per service over five years.