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The 2014 Jeep Wrangler range of configurations is currently priced from $14,995.
Our most recent review of the 2014 Jeep Wrangler resulted in a score of 3.5 out of 10 for that particular example.
You can read the full review here.
This is what Ewan Kennedy liked most about this particular version of the Jeep Wrangler: Can take you places other 4WDs can't, Quieter than its predecessors, More stable than earlier models
The 2014 Jeep Wrangler carries a braked towing capacity of up to 1600 Kg, but check to ensure this applies to the configuration you're considering.
The Jeep Wrangler is also known as Jeep YJ, Jeep TJ, Jeep JK, Jeep JL, Jeep J8 (Military version), Jeep Saharam, Jeep Willys (Iceland), Jeep CJ5, Jeep CJ7, Jeep Wrangler Unlimited in markets outside Australia.
It's you against city hall, I'm afraid.
It would seem that you had a good case for a refund or a replacement engine or vehicle, but that won't happen without a fight.
You have to reach a resolution with Jeep, it won't happen at dealer level.
You could try and reopen negotiations with Jeep directly and try to reach someone at a high level in the company rather than simply dealing with the customer assistance people who have little or no power to do anything. If you feel that isn't going to get you anywhere go back to the Dept. of Fair Trading and enlist their help.
It isn't going to be easy, you have to be persistent.
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The towing capacity is set by the manufacturer based on things like the design of the vehicle, its rear axle load, the capacity of its tyres, the ability of its brakes to pull it up safely, and the effect of the loaded trailer on its attitude and stability.
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The Jeep Wrangler 2014 prices range from $11,110 for the basic trim level SUV Renegade Sport (4x4) to $32,450 for the top of the range SUV Rubicon X (4X4).