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What's the difference?
Most people that are wealthy enough to be ferried around in a car or limo choose a long luxurious sedan like a Mercedes-Benz S-Class, BMW 7 Series or a Lexus LS. Of course, there are now also SUVs that are used for the same purpose.
But what about a plush people mover? There are very few of these available in Australia and they don’t sell in huge numbers. But Lexus believes there is a market for such a model and it has just launched the big and bold LM. The hybrid-only range is a unique proposition and the LM should hold appeal for limo and tourism operators, and larger cashed-up families.
This initial launch drive was a slightly different format to usual. Given the intended use of the lounge-like model, Lexus arranged for us to be collected in the LM by a chauffeur and ferried from Melbourne to the Mornington Peninsula. From there we got behind the wheel for a brief drive, but many of my impressions will focus on the passenger cabin experience.
Note too that the LM500h does not land until early 2024, so we only sampled the LM350h AWD.
So jump aboard and let’s see if this Lexus can do everything the LS can do - and maybe even a little bit more.
The last time I reviewed a plug-in hybrid Volvo I pretty much got death threats. OK, not quite, but my review and video of the XC60 R Design T8 made some readers and viewers very angry and they even called me names, all because I never charged the battery. Well, there’ll be no need for me to flee to a safe house this time, because not only did I charge the XC90 R-Design T8 Recharge I’m reviewing here, but I plugged it in nearly all the time I wasn’t driving it. Happy now?
I say nearly all the time, because during the three-week test of this plug-in hybrid XC 90 we took it away on a family holiday and didn’t have access to power and you’ll most likely face that situation too as an owner.
So how was the fuel economy of this big seven-seat SUV PHEV over hundreds of kilometres and being used as a family workhorse? The result blew me away and I can see why people were so furious with me in the first place.
The Lexus LM is going to be a niche model. This was not designed to appeal to people that may have bought a Toyota Tarago back in the day, or even a Kia Carnival now.
It has a specific purpose for ferrying people around in absolute comfort and at that, it succeeds in a big way.
It’s just a bonus that it’s great to drive.
Welcome to the automotive equivalent of a business class airline suite.
Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.
The XC90 Recharge makes a lot of sense for a family with a couple of kids, who live and spend most of their time in the city and surrounding suburbs.
You’ll need access to a power point for charging and you’ll have to do it regularly to get the best out of this SUV, but in return you’ll get effortless and efficient driving, along with the practicality and prestige which comes with any XC90.
Look, people movers are not considered the sexiest of automotive body styles, but that’s changing.
The Kia Carnival and Hyundai Staria are examples of good MPV design.
And the Lexus LM steps it up again.
It is based on Toyota’s TNGA-K architecture that underpins a bunch of Toyota and Lexus models, including the Lexus RX, and it measures a whopping 5.1 metres long and has a three-metre wheelbase.
It shares its underpinnings with the latest generation Japanese-market Toyota Alphard, which is a cult hit in Australia among the grey import set.
The front-end design is bold, with the latest take on Lexus’ big ‘spindle grille’, pinched slimline headlights and a stubby nose.
I am a big fan of this design. It is far more than a box on wheels and it has quite a bit of presence.
The interior design up front is modern Lexus, with a few familiar Toyota touches, and while it’s not exactly minimal, it’s still visually appealing.
Cars are like dogs in that a year for them ages them more than one for us. So, this current-generation XC90 which came out in 2015 is getting on in age. Still, the XC90 is a design lesson in how to defy the aging process because the styling even now it appears modern and beautiful. It’s also big, tough, and prestigious looking which is how the flagship SUV in a premium brand should be.
The Thunder Grey paint my test car wore (see the images) is an optional hue, and it suited the battleship size and personality of the XC90. The enormous 22-inch five -spoke Black Diamond Cut alloy wheels were standard and filled up those giant arches nicely.
Maybe it’s the minimalist styling which has kept the XC90 looking cutting edge, because even the interior looks like the inside of a very expensive psychiatrist’s office with those leather seats and the brushed aluminium trim.
The vertical display is still impressive even in 2021, and while fully digital instrument clusters are in everything these days the XC90’s has a prestigious look and matches the rest of the cabin in its colours and fonts.
As for the XC90’s dimensions, it’s 4953mm long, 2008mm wide with the mirrors folded and 1776mm tall to the top of its shark fin antenna.
While most of the fun happens in the second row of the Lexus LM, there is a lot to like in the front compartment.
The dash is dominated by a large touchscreen that houses Lexus’ latest multimedia setup. The logical menu and uncomplicated sub-menus ensure this is an easy system to navigate. Speaking of, the in-built sat-nav is one of the better systems I have experienced.
Comfort isn’t just the domain of the second row - the driver’s seat is very supportive and comfortable, with power adjustment.
There’s plenty of glass including a smaller front quarter window that helps eliminate front blind spots, so forward visibility is exceptional. Rearward visibility is aided by the digital rear-view mirror that is designed to ensure privacy for second and third-row occupants. You don’t want the chauffeur spying on you while you’re sleeping, do you?
The other big tick for me is the driving position. Other people movers, namely the Hyundai Staria and Mercedes-Benz EQV, have very low window lines and it leaves you with a feeling of sitting on the car, rather than in it. I am sure it helps with extra light and it probably makes it easier for kids to see out of, but from a driving perspective, I find it a little disconcerting.
But the LM has flipped that. The front compartment is designed in such a way that it feels like a cockpit that you’re ensconced in. This helps the driver feel more connected with the car, and in the LM it feels like you’re sitting in the driver’s seat of a sporty sedan, not a five-metre bus. Very well done, Lexus.
And now to the main event - the second row.
Where to begin. Let’s start with space. Because there is so much of it. Unsurprisingly given the seating layout, there is an unending amount of head, leg, knee, bum, shoulder and whatever-else room. I can’t imagine anyone complaining about space back there.
Also, getting in and out is a breeze thanks to the sliding power doors on both sides. These can be opened from the front seat, and via several buttons in the rear.
Those captain’s seats are plush. Not quite Benz S-Class plush, but still.
They are adjustable six ways - power adjustable, of course - and they’re heated and ventilated. They recline almost flat, too, if you need a nap on the way to the country estate. And while you do that you can look up through the split sunroof, or close the shade a number of ways.
Is there a massage function? Of course there is a massage function. And it’s not bad. You can choose two settings - weak and firm.
Adding to the feeling of a business class airline seat, there is a fold-out table in the armrest, although it’s a smallish one. And there is dual-zone climate control in the rear.
There is a roof-mounted control panel for things like climate, sunshades and sunroof blinds, but much of this can also be controlled by the Apple iPhone-like devices clipped into both rear seats. These are closer to the seats, so it is easier to access than the roof.
Another function in the device is the Climate Concierge that features different modes - Dream, Relax, Focus, Energise. Depending on which one you choose, it alters the seat settings, massage, climate and lights to suit.
I love the massively wide side windows that are tinted (or privacy glass), too.
Other amenities include map pockets, knee and roof-mounted air vents and a 14.0-inch display screen that retracts from the roof and connects to an HDMI cable, allowing you to watch whatever you want.
The third row is not as appealing as the second. It is technically a three-person row, but the width and the fact that it has a sizeable gap in the centre suggests that this is best thought of as a six-seater van.
The seats are not as plush of course, so you might not want to spend too much time in that row unless you are a small child. But you do get USB-C ports, cupholders, air vents, lights, sunglasses holder, power side shades and grab handles.
Getting in and out of the third row can take a while. It’s all power adjustable, so you don’t have to lift anything heavy - but it takes a while for the second row seats to move forward and up.
With all seats in place the cargo space is limited. In fact, it’s just 110 litres.
That’s similar to what you get in a seven-seat SUV. But it did fit all our overnight luggage easily.
Drop the rear row and that expands to a maximum of 1191 litres in the 350h or 752 litres in the 500h.
All grades have a space-saver spare wheel.
Clever interior packaging means the XC90 Recharge is more practical than many large SUVs. There are flashes of utilitarian brilliance everywhere from the children’s booster seat which pops out of the centre of the second row (see the images) to the way the XC90 can crouch down like an elephant to make it easier to load stuff into the boot.
The XC90 Recharge is a seven-seater, and like all SUVs with third rows those seats in the very back only offer enough room for kids. The second row is spacious even for me at 191cm tall with plenty of leg- and headroom. Up front as you’d expect has good head-, elbow- and shoulder room.
Cabin storage is good with two cup holders in each row (the third also has containers under the armrests) and there are large door pockets, a decent sized centre console box and a net pocket in the front passenger footwell.
The cargo capacity with all seats being used is 291 litres and with the third row folded flat you’ll have 651 litres of boot space.
Storage for the charging cable could be better. The cable comes in a stylish canvas bag that sits in the boot, but other plug-in hybrids I’ve driven do a better job of providing a storage box for the cable that’s out of the way of your regular cargo.
The gesture control tailgate works with a foot swish under the rear of the car and the proximity key means you can lock and unlock the vehicle by touching the door handle.
The cargo area is filled with hooks for bags and a lift-up divider to hold items in place.
Four-zone climate control, four USB ports (two in the front and two in the second row) dark tinted rear windows and sun blinds top off what is a very practical, family SUV.
My family is small – there’s just three of us – and so the XC90 was more than what we needed. That said, we found a way to fill it with holiday gear, shopping, even a mini trampoline.
From launch there will be two versions of the LM350h Sports Luxury on offer - front-wheel drive and all-wheel drive, priced from $160,888 and $165,888 before on-road costs respectively.
They both have seven seats across three rows and share the same four-cylinder hybrid powertrain, but an even more high-end version is on the horizon.
The LM500h will land in January 2024, priced from $220,888, and it adopts a newer more powerful hybrid powertrain. Something else that sets the LM500h apart is the seating layout - it is a four-seater. Behind the driver and front passenger compartment are two big captain’s chairs that recline flat if required. Decadent luxury. Or so the pictures suggest. We will have to wait until the New Year to sink into the sumptuous seats.
Given the positioning and interior layout, the LM will probably not appeal to people looking at a Kia Carnival, or who would have opted for the departed Toyota Tarago. It will, however, appeal to large families that aren’t short of a dollar, airport limo operators, and even as tourist transport.
Thankfully, there’s a substantial amount of standard gear fitted as standard in the LM.
The only difference in spec between the two 350h grades is the addition of all-wheel drive. Otherwise you’ll find keyless entry and start, front heated seats, automatic retractable side steps, power opening side doors, rear privacy glass, a pair of sunroofs, and semi-aniline or L-aniline upholstery.
Tech-wise, there is a digital rearview mirror, and a 14.0-inch touchscreen, a 12.3-inch digital instrument cluster, a head-up display, seven USB ports, a smartphone charger and a rear 14.0-inch multimedia display.
The 500h adds niceties like a separation partition with elevating and dimmable glass, that doubles as a 48.0-inch widescreen display to watch films and TV, or take conference calls with. It also gets two partition glove boxes, a pair of umbrella holders, two second-row phone chargers, a 23-speaker Mark Levinson 3D audio system and more.
In terms of rivals, there really aren’t many other luxury people movers on the market. Aside from the Mercedes-Benz V-Class and all-electric EQV, there are higher-grade versions of the Volkswagen Multivan, and the LDV Mifa 9 EV.
The XC90 Recharge lists for $114,990 making it the most expensive grade in the XC90 range.
Still, the value is excellent considering the number of features which come standard.
The 12.3-inch digital instrument cluster standard, so is the nine-inch vertical centre display for media and climate control, there’s also sat nav, a Bowers and Wilkins 19-speaker stereo, wireless phone-charging, four-zone climate control, power-adjustable front seats, proximity key with auto tailgate and LED headlights.
My test car was fitted with options such as the Nappa Leather perforated and ventilated seats in Charcoal ($2950), the Climate pack which adds heated rear seats and a heated steering wheel ($600), power folding headrests in the rear ($275) and Thunder Grey metallic paint ($1900).
Even at a grand total (before on-road costs) of $120,715 I think this is still good value.
There are two hybrid powertrains available. Coming next year, the LM500h combines a 2.4-litre turbocharged petrol engine and a hybrid setup, making for power and torque of 202kW and 460Nm respectively. It is all-wheel drive and is paired with a six-speed automatic transmission.
The LM350h comes with a 2.5-litre naturally aspirated petrol engine and a parallel hybrid system, offering up a total system output of 140kW and 239Nm. The 350h comes in front or all-wheel-drive guise and uses a continuously variable transmission (CVT).
The XC90 Recharge (Volvo calls it this, so for simplicity let's do it, too) is an all-wheel drive SUV with a 2.0-litre four-cylinder supercharged and turbo-charged engine, producing 246kW and 440Nm, plus an electric motor which adds 65kW and 240Nm.
Shifting gears is an eight-speed automatic and acceleration is rapid at 5.5 seconds for the 0-100km/h sprint.
All XC90s have a 2400kg braked towing capacity.
The 11.6kWh lithium ion battery is located under the floor in a tunnel which runs down the centre of the car covered by the centre console and hump in the footwell of the second row.
If you didn’t realise, this is the type of hybrid you need to plug into a power source to charge the batteries. A power point is fine but a wall unit is faster. If you don’t plug in, the battery will only get tiny whiff of charge from the regenerative braking and that won’t be enough to put a tiny dent in your fuel consumption.
As you’d hope with an all-hybrid line-up, the LM excels when it comes to combined cycle fuel efficiency. The 350h FWD sips just 5.5 litres per 100 kilometres, while the AWD version is 5.6L/100km. The 500h is a little thirstier at 6.6L.
Our drive was so brief we did not get to record an on-test fuel figure.
The theoretical range of the LM, considering the 60-litre fuel tank and 5.5L/100km (350h) and 6.6L/100km (500h) fuel consumption figures is about 1000km.
Volvo says that after a combination of urban and open roads the XC 90 Recharge should use 2.1L/100km. That’s incredible - we’re talking about a five-metre long, 2.2-tonne, seven-seat SUV here.
In my testing the fuel economy varied greatly depending on how and where I drove the XC90.
There was a week where I only drove up to 15km a day doing the day care drop-offs, the shopping, popping into work in the CBD, but all within 10km of my home. With 35km of electric range I found that I only had to charge the XC90 every second day to keep it topped up to full and, according to the trip computer, after 55km of travel I was using 1.9L/100km.
I recharged using the outdoor power point in my driveway and using this method would take just less than five hours to fully charge the battery from empty. A wall unit or fast charger will top the battery up much quicker.
The charging cable is long at more than 3m, and the flap on the XC90 is located on the front left wheel guard.
If you don’t have a way of charging the XC90 regularly then fuel consumption will go up, obviously.
This happened when our family took a break down the coast and the holiday house we stayed at didn’t have a power point within reach. So, while we had been charging the car regularly in the week beforehand with a few long trips thrown in on motorways, for the four days we were away I didn’t plug it in at all.
After 598.4km I filled it back to full at the petrol pump with 46.13 litres of premium unleaded. That comes to 7.7L/100km, which is still great fuel economy given that the last 200km would have been without charging.
The lesson is the XC90 Recharge is most fuel efficient on short suburban and city trips with daily or every second-day charging.
A larger capacity battery would add more range and make this plug-in hybrid SUV better suited to people who live further out of the city and do more motorway miles.
As mentioned earlier, I spent much more time in the second row as a passenger than I did behind the wheel of the LM350h. But it was enough time to capture some initial high-level drive impressions.
But let’s start in the rear. The ride in the second row is comfortable - as you’d hope. Our trek from Melbourne’s inner north down to the Mornington Peninsula included a lot of freeway, which was smooth. The only thing that disturbed the peace was a chunky bridge join that caused a bit of a thump. But we were hardly disturbed.
Back in the driver’s seat, there’s a lot to like about how the LM350h drives. First of all, it feels smaller on the road than its ample dimensions would otherwise suggest. It even feels relatively light on the road.
After the LM, I drove a Mercedes-Benz EQE SUV that has a similar kerb weight (the Lexus is about 2.4 tonnes), and the LM felt lighter.
The hybrid powertrain is responsive enough, offering decent acceleration from a standing start. The more potent 500h will of course be quicker.
The transition from electric to petrol propulsion is pretty smooth in Lexus (and Toyota) models these days, and the additional noise-deadening materials in the LM ensure it’s subtle.
The 2.5-litre petrol engine is really only noticeable when accelerating hard, and the CVT a slight drone, but it’s in no way unpleasant.
Otherwise it’s a superbly refined and quiet cabin on all but the absolute worst road surfaces. Whisper quiet power windows adds to that feeling of luxurious refinement.
Given the brief time behind the wheel, we didn’t get to test the handling capability of the LM, so that might have to wait for a review in the New Year.
The steering is heavily weighted and doesn’t feel overly responsive, but it’s perfectly suited to this sort of vehicle.
That supple ride we experienced in the rear was also evident behind the wheel.
This was especially impressive on a couple of pock-marked peninsular back roads. The ride is also much more compliant than the Mercedes-Benz EQV I tested early in 2023.
We put more than 700km on the clock of the XC90 Recharge during the three weeks it stayed with my family, covering a lot of motorway miles, country roads and a stack of urban usage, too.
Now without sounding like one of the haters who hated on me the last time I test-drove a Volvo hybrid, you will need to charge the XC90 Recharge all the time if you want to get not only the best fuel economy, but also the best performance from the SUV, too.
There’s the extra oomph from the motor, when you have enough charge in the ‘tank’ but also the serene and smooth pleasure of driving in electric mode on city and urban trips.
That tranquil electric driving experience feels kind of at odds with a large SUV at first, but having now tested a few big family plug-in hybrids and EVs I can tell you it’s a more enjoyable one.
Movement is not only smooth, but the electric grunt provides a feeling of control with an instant response which I found reassuring in traffic and at intersections.
The transition from electric motor to petrol engine is almost seamless. Volvo and Toyota are only a couple of the few brands which seemed to have achieved this.
The XC90 is large and that presented a challenge when trying to pilot it into my narrow driveaway and in car parks, but light, accurate steering and excellent visibility with large windows and cameras galore helped there.
The auto parking feature works well even on the higgledy-piggledy streets in my neighbourhood.
Topping off an effortless driving experience is air suspension which provides a cushioned and composed ride, with great body control all while wearing those 22-inch wheels and low-profile rubber.
The LM is yet to be crash tested by ANCAP, and it is unclear if it will be given the fact that it’s a niche model. However, as with other current Lexus models, it has a long list of standard safety gear.
The safety suite, including intersection assist, and a pre-collision system with vehicle, pedestrian, bicyclist and daytime motorcyclist detection.
It also comes with emergency steering assist, full-speed radar cruise control, ‘Curve Speed Reduction’, ‘Lane Trace Assist’ with lane-departure alert, automatic high beam, ‘Road-Sign Assist’ (speed signs only), ‘Emergency Driver Stop System’, a blind-spot monitor and rear cross-traffic alert.
Volvo has for decades been a pioneer of safety systems to such an extreme that people used to make fun of the brand for being overly cautious. Well, take it from this helicopter parent: there’s no such thing as being overly cautious! Besides, these days all car brands are striving to offer advanced safety systems which the XC90 has had for years. Yep, safety is cool now. Which makes Volvo the Kanye of car brands.
Coming standard on the XC90 Recharge is AEB which works at city speeds to brake for pedestrians, cyclists, vehicles and even large animals.
There’s also lane keeping assistance, blind spot warning, cross traffic alert with braking (front and rear).
Steering support provides assistance during at evasive manoeuvre at speeds between 50 and 100km/h.
Curtain airbags cover all three rows and for child seats there are two ISOFIX mounts and three top tether anchor points in the second row. Note, there are no mounts or points for child seats in the third row.
A space-saver spare is under the boot floor.
The XC90 was given the maximum five-star ANCAP rating when it tested in 2015.
When you buy a Lexus, you get a bit more than a car. The brand has a customer loyalty program - Lexus Encore - and depending on what model you buy, you are eligible for some pretty cool discounts, bonuses and experiences.
There are three tiers, depending on your model. UX, NX, RX and ES fall under regular Encore, and electric models the RZ and UX300e sit beneath Electrified Benefits. But the LM, as well as the LS, LC and LX are under Encore Platinum - the top tier.
That means access to the ‘On Demand’ program that allows access to another Lexus model for a few days or longer. So if you own an LC Convertible but need an RX for a few days to ferry people around, that’s all free. There’s valet parking service loans and more.
It also includes upgrades at Lexus partners. Our launch took us to Jackalope Hotel on the Mornington Peninsula, which is a Lexus partner, and you can get a bunch of extras here as a Lexus owner that other guests won’t get.
In terms of other ownership details, the LM is covered by a five-year, unlimited-kilometre warranty, and the servicing schedule is every 12 months or 15,000km.
Lexus is yet to announce the capped-price servicing details for LM, but it is expected to cover five years, and should be in the vicinity of approximately $700 per service.
The XC90 is covered by a five-year, unlimited kilometre warranty. Two service plans are offered: three years for $1500 and five years for $2500.