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Having been on the market since 2014, the NX mid-size SUV quickly shot up the Lexus sales charts to become the brand’s most-popular model.
The SUV-hungry Australian market ate up the premium crossover, which also had the distinction of offering a hybrid powertrain.
In 2020 though, with SUVs popping up left, right and centre from premium and mainstream brands, can the NX still hold its own as an inner-city cruiser?
The Lexus RX holds broad appeal. Families with a bit of money that don’t need a third seating row, older people who love the brand and want a bit of space, and people stepping up into the premium marque from a mainstream brand are all potential buyers.
The fifth-generation version that launched in early 2023 proved to be a significant step up over the previous RX.
Lexus made it more dynamically capable, and there’s been a sharpened focus on refinement, value-for-money and safety credentials.
We spent three weeks getting to know the most affordable RX - the entry-grade Lexus RX350h Luxury two-wheel drive - to see whether it’s worth putting it at the top of your premium family SUV shopping list.
The Lexus NX 300h F Sport is both a comfortable and luxurious family hauler that is held back by just a few things.
Of course, gripes like the underwhelming dynamics might not be an issue for all, but the less-than-stellar fuel economy (for a hybrid, at least), disappointing practicality and fiddly multimedia will affect all potential buyers.
However, this is balanced out by loads of equipment and premium appointments for a reasonable price, which should put the Lexus NX on your shopping list if you are keen for an inner-city premium SUV cruiser.
It’s hard to look past the value equation of the RX350h Luxury 2WD when comparing it to almost all its competitors. The pricing is on point, but there are some features missing.
However, there are very few (if any) rivals with a true hybrid powertrain (sorry, mild hybrids do not count), so the RX will capture buyers looking for environmental credentials and efficiency without going full EV.
The drive experience is much better than before and it’s all wrapped up in a very stylish package. The Lexus RX should not be ignored.
Lexus might have been known for drab and dowdy styling in the past, but the NX’s sharp aesthetic is head turning and attention grabbing in all the right ways.
Though the NX first hit Australian showrooms in 2014, after six years we reckon it wouldn’t look out of place strutting down a catwalk, and can easily hold its own in the design department against the likes of the Audi Q5, BMW X3 and Mercedes-Benz GLC.
From the front, you can’t miss the trademark Lexus spindle grille, which, with its trapezoidal shape, gives the illusion of a wider and more aggressive car.
The high-set, slender headlights also gives the NX a wide stance, while the sweeping daytime running lights and sharp bumper design give the impression that the NX is cutting through water.
In profile, the NX is characterised by a strong shoulder line, chiselled lower doors and narrow glasshouse, while the black plastic wheelarch cladding hints at its SUV status.
The black trim detailing on the tail-lights almost make it look like the NX has narrowing cartoon eyes from the rear, but the subtle diffuser and large bumper soften its look a little.
If you can’t tell, we dig the aesthetics of the NX, especially the subtle exterior features such as crystal-like front foglights and the unique side mirror design.
Step inside and those neat little design touches continue.
From the almost folded fabric-like design of the door trims to the soft-touch surfaces throughout, the NX’s cabin oozes luxury, class and quality.
The centre stack shape mirrors the front grille’s trapezoid shape, while all the buttons and switchgear have a nice heft and weight to them, and are laid out in an easy-to-use, ergonomic fashion.
Sure, look a bit closer and you might see some carryover items from lower-end Toyota models, such as the cruise control stalk but, be honest, if we didn’t point it out, would you have even noticed?
Across its five generations, the RX has held significant visual appeal - especially the still-handsome second-gen version that was the first RX sold Down Under. The first-gen model skipped Australia.
The new model that launched in 2023 is a clear evolution of the car that came before, but it’s been softened and sharpened in the right areas, giving it one of the most appealing designs in its segment.
The proportions and design elements like the squat stance, unique C-pillar treatment, slimline headlights and nicely sloping roofline give it a sporty look.
In fact, I reckon it might be the best looking Lexus available today - not including the jaw-droppingly beautiful LC coupe and convertible, of course.
The interior is modern and feels like an evolution of Lexus’ previous cabin design - but elevated. The gloss black section of the dash helps here.
Levels built into the dash break up the bulk, but the interior is very grey. It could do with a dash of colour.
The synthetic leather seat trim doesn’t look premium. If you want a more expensive feeling RX, you need to pay more for a higher grade.
Measuring 4660mm long, 1870mm wide, 1645mm tall and with a 2600mm wheelbase, the NX puts it foot firmly into the mid-size SUV class.
Front occupants can easily get comfortable thanks to seats with a wide breadth of adjustment, while drivers also get a telescoping steering wheel that automatically raises when the car is turned off for easier ingress/egress.
Generous door bins up front will swallow large water bottles and any other paraphernalia, while two deep cupholders are found between the driver and front passengers.
If you want to tuck any items out of sight though, the glovebox and centre console bin will do the job, but there is also a hidden compartment where the driver’s touchpad palm rest.
Lift up the flap and your precious valuables can be hidden away, but look underneath the flap and it doubles as a handheld mirror to check you don’t have any food in your teeth before a date.
The outer two second-row seats offer ample room for six-foot-tall passengers, and – even with the front seats in our preferred position – there is plenty of legroom in the back.
Like most vehicles, the middle seat is a bit compromised, but in the NX it feels especially narrow and uncomfortable.
This isn’t helped by the middle seat’s seat belt, which comes down from the roof and intrudes well into the backrest of the neighbouring seat when not in use.
It makes loading the NX full of passengers tricky as there is a bit of shuffling around to get all the belts in place and passengers comfortable.
Our advice? Use the NX as a four-seater and just fold down the centre armrest, which also exposes two cupholders, for extra comfort.
Other rear seat amenities include air vents and storage pockets in the doors, the latter of which will accommodate water bottles or small items.
Open the boot and the NX will swallow 475 litres of volume, which can expand to 1520L with the rear seats folded down.
Boot space is down on its rivals, with all of the German models offering at least 550L of volume.
In real-world terms, this means the NX’s boot won’t close with a large- and medium-sized suitcase sat side-by-side, but has no problem with smaller cases.
Boot space might be lacking in the NX, but the hybrid system’s batteries have to go somewhere, and at least Lexus offers up two big bag books and tie-down points.
The RX is a five-seat only proposition in this generation - the previous model had a seven-seat option - so if you need a third row you can look at the Lexus LM people mover or massive LX 4x4 SUV, or at any number of other three-row lux SUVs like the Volvo XC90 or new Mazda CX-90.
That doesn’t mean the cabin isn’t practical.
Up front the seats offer excellent comfort levels and ample upper body support, but not a lot of hip support.
Lexus has changed up the door handles for the new RX and it can be complicated - initially.
The interior handles bamboozled every new person that got in my press car over the three week loan. But once you realise it’s a simple push of the thumb on the handle’s thumbpad and a gentle push, it all makes sense.
Lexus calls the electrically activated door handles an ‘e-latch’. Is it tech for tech’s sake? Probably.
I recently reviewed the Lexus LM and commented on how much I like Lexus steering wheels and that’s true of the RX, too.
It has clearly identifiable controls and feels nice in your hands. Thankfully, the cruise control buttons are housed on the wheel too, so no annoying stalk on the wheel.
There’s plenty of space across the front row so you should avoid the awkward driver-passenger elbow bump on the centre armrest.
Under the armrest is a huge central bin that opens on the driver and passenger side. There’s also a big covered storage nook forward of the shifter and another ledge above that, as well as a sizeable glove box.
The doors have ample storage room for bottles, but the space is almost too wide. My bottle slid around when driving so I had to lay it down.
The centre console houses two big cupholders with adjustable depth in one of them. Clever touches like this and the central bin add to the appeal.
As with the Lexus LM, I am a fan of the new Lexus multimedia set-up. It has an easy-to-navigate menu along the side, easy wireless Apple CarPlay connection, and visually appealing graphics.
It’s a world away from Lexus’ previous system. That frustrating touchpad is, thankfully, in the bin.
I quite like the gear shifter with its unusual gate and even the indicator feels and sounds premium.
Small rear windows make for a rear three quarter blind spot, but visibility is otherwise good.
On a side note, the RX has very strong air conditioning - perfect for an Australian summer.
Jumping into the second row, there’s plenty of space all around and no shortage of head, leg, knee and shoulder room. Although foot room under the front seats is tight.
As with the front seats, the rear row offers comfortable seating. Kids should be happy back there.
There’s only a small transmission tunnel so middle-seat legroom is good. And in great news for passengers, the rear backrests recline.
Lowering the 40/20/40 split-fold rear seats for more cargo space is done via a lever on the side of the outboard seats, or by a button in the boot area. There are ISOFIX clips on the two outboard seats.
Other amenities in the second row include map pockets, two USB-C ports, knee-level air vents, climate control, and a pull-down armrest with pop-open cupholders.
Open the power tailgate and you’ll find cargo space of 612 litres with all seats in place, or 1678L with the second row stowed.
That’s a decent amount of space but not class leading. The Mercedes-Benz GLE has 630L and the VW Touareg can swallow 810L.
There’s no under-floor storage because that’s where some hybrid hardware is housed. You will find audio speakers, nice carpet, a cargo blind, two 4.0kg hooks and three top tethers. No spare, only a tyre repair kit.
The Lexus NX mid-size SUV range kicks off at $55,700 before on-road costs for the base 300 Luxury 2WD, but our NX 300h F Sport AWD test car carries a $68,700 pricetag.
Of course, the price goes up due to the petrol-electric hybrid engine (more on that below), all-wheel-drive set-up and sporty appointments of the F Sport grade, but the list of standard equipment is sizeable.
From the factory, our test car is fitted with privacy glass, roof rails, auto-dipping and heated side mirrors, 4.2-inch driver display, keyless entry and push-button start, dual-zone climate control, wireless phone charger and powered tailgate as standard.
F Sport grades also score unique 18-inch wheels, a lowered ride-height and sports bodykit, as well as a bespoke leather shift knob, steering wheel with paddle shifters, seats, and interior trim.
Speaking of seats, the front pair are heated and cooled, and also feature electronic adjustment with memory function.
Handling multimedia duties is a 10.3-inch widescreen that outputs to 10 speakers dotted around the cabin., Digital radio, satellite navigation, Bluetooth connectivity, Apple CarPlay/Android Auto support and a DVD player can be found within the multimedia system, which is controlled by a central touchpad or via voice commands.
The only option ticked on our car is the Titanium premium paint. The only standard colour for the NX 300h F Sport is Onyx (black), with all other colour options incurring a $1500 penalty.
Of note, Lexus keeps the sunroof and colour head-up display on the options list.
While the 300h F Sport might be close to the top-end of the NX hierarchy (only cheaper than the Sports Luxury trims), its $68,700 asking price is comparable to base grades of key German rivals, such as the Mercedes-Benz GLC ($67,400) and BMW X3 ($68,900) that are rear-driven and offer less equipment.
The range-opening RX350h Luxury 2WD petrol-electric hybrid starts at $86,904, before on-road costs, and for that amount, the standard specification list is healthy. But it doesn’t include everything.
As well as a long list of standard safety gear (see section below), the RX350h comes with three-zone climate control, heated and eight-way adjustable power front seats, electric steering wheel adjust, rain-sensing wipers, a 14-inch multimedia set-up with wired Android Auto and wireless Apple CarPlay, digital radio, sat nav, a 12-speaker audio system, five USB-C (and one USB-A) ports and more.
It is missing a few items, however, that should be standard, such as a head-up display and wireless device charging. Those features are available as part of an options pack - or 'Enhancement Pack' in Lexus speak.
For $5000 more you get those two things and a panoramic sunroof, ventilated seats, a more digital instrument cluster and other goodies.
You can opt for an all-wheel drive version of the 350h and that adds just over $3500 to the price. If you want the same powertrain but more gear then you’ll need to step up to the $110,575 Sports Luxury.
There’s also the petrol-only RX350 in F Sport and Sports Luxury guise, as well as the flagship RX500h F Sport Performance hybrid that tops out at $124,675.
Looking at the opening price of some of its rivals, Lexus has most of them beat.
The Mercedes-Benz GLE300d starts from $144,900, the BMW X5 xDrive30d is $134,900, Porsche Cayenne starts at $138,700 and the Volvo XC90 B5 Ultimate Bright kicks off from $100,990.
Only the Volkswagen Touareg 170TDI ($89,240) and Jaguar F-Pace P250 R-Dynamic ($83,700) are close on price.
Propelling the Lexus NX 300h F Sport is a petrol-electric mild-hybrid powertrain, combining a 114kW/210Nm 2.5-litre naturally aspirated four-cylinder petrol engine with two electric motors – 105kW/270Nm unit for the front axle and a 50kW/139Nm unit for the rear wheels.
The total system output is measured at 147kW, which is sent to all four wheels in our test var via a continuously variable automatic transmission (CVT).
The zero-to-100km/h acceleration takes 9.2 seconds thanks to a fairly hefty 1895kg kerb weight.
Powering the RX350h is a series parallel hybrid system consisting of a naturally aspirated 2.5-litre four-cylinder petrol engine, a front-mounted motor and a nickel-metal hydride battery.
Lexus doesn’t provide combined torque outputs for the hybrid, but total power for the system is pegged at 184kW.
This drives the front wheels only via a continuously variable transmission (CVT).
Official fuel consumption figures for the Lexus NX 300h is 5.7/ litres per 100km, though we managed a 7.6L/100km figure in our week with the car.
Our driving consisted exclusively of inner-city driving for groceries and just two trips down the freeway upon collecting and returning the car due to Melbourne’s lockdown rules.
The official combined cycle fuel consumption figure for the RX350h 2WD is 5.0 litres per 100 kilometres, with CO2 emissions of 114g/km. You won’t get figures like that in a petrol or diesel competitor.
Over three weeks of mixed city, country, urban and freeway driving, I recorded 6.8L/100km which is not too bad given some of my spirited driving. The trip computer said 7.0L which is close to my figure.
The RX350h takes premium unleaded petrol and has a 65-litre fuel tank, so expect a range of around 950km based on our real-world consumption number.
Though the Lexus NX might look sporty and dynamic from the outside, don’t be mistaken into thinking Lexus’ mid-size SUV is anything other than a comfy cruiser.
Steering remains light and lifeless in its default ‘Nomal’ drive mode, but even in ‘Sport S’ and ‘Sport S+’, weighting feels artificial and numb.
What this means is that the NX 300h F Sport is a joy to manoeuvre around town at low speeds, but is found lacking when the speedo climbs and the roads get a bit twisty.
Likewise, a stab of the throttle is met with a spike in revs and engine noise as the powertrain switches from its electric motor to internal combustion engine, but the expected thrust-burst never comes.
CVTs are generally tuned for better fuel economy, not a sporting drive, so it makes sense that the NX is a little more hesitant and lethargic to get up to speed, but the transmission does suffer from that ‘elastic’ feel where it can be slow to ‘shift up’ if it thinks you are wanting a sporty drive.
However, these shortcomings are especially evident when stacking it up next to the new Toyota RAV4 hybrid.
The NX is underpinned by Toyota’s MC platform, shared with the old RAV4, whereas the fifth-generation mid-size SUV that launched in 2019 is updated with a TNGA platform.
Much of our aforementioned criticisms in driving dynamics and snoozy drivetrain are fixed, or at least alleviated, in the latest Toyota RAV4, so here’s hoping the next-gen NX rumoured to break cover soon will be a welcomed step forward.
And while the current Lexus NX is certainly not the last world in SUV driving dynamics, it’s not trying to be.
As a daily runabout for the family, the NX is comfortable and predictable – just what some families might be after.
The suspension does a great job at soaking up road imperfections and little bumps you might find on your journey, helped by the comfy seats and great interior sound insulation.
What is noticeable though, is overcoming large bumps or any change in elevation at speed, where the NX 300h’s hefty weight means it takes just a touch longer to get settled again.
The cabin also feels a bit fussy from the driver’s seat, with the multimedia especially being fiddly and hard to navigate when on the move.
We reckon a rotary controller like those found on a BMW, or even better multimedia software as seen with a Benz, could go a long way in fixing Lexus’ multimedia woes.
Having said that, the system is compatible with Android Auto, and is laid out well on the widescreen, so you could easily forgo the annoying touchpad and janky software for a better experience.
The old RX was competent and even nice to drive but not a patch on the likes of the BMW X5. The new-gen RX improves on that in a big way.
It offers solid acceleration from a standing start. Lexus says 8.1sec from 0-100km/h - without giving you chills. The sportiest RX is the 500h Performance hybrid and that covers the same distance in 6.2sec.
The transition from electric power to petrol propulsion is more evident in this model than it was in the LM350h people mover I tested recently - the RX is a little noisier. The CVT doesn’t help this, offering up an uninspiring engine note.
It is, however, a much more fun car to push into tight bends than the previous RX. It remains reasonably flat in corners, and pulls out of tem with ease, but can’t compare to the dynamics of the dearly departed IS sedan.
The 19-inch tyres have large sidewalls and as a result soak up harsh bumps on the road. The non-adaptive suspension is tuned for better dynamism, meaning the ride quality is on the firm side.
The front-wheel drive RX lost traction for a second on a sweeping uphill section of my drive route, but the electronic traction systems otherwise kept the big SUV in check.
But around town in urban areas, there is very little to complain about behind the wheel of the RX350h.
All Lexus NX grades carry a maximum five-star ANCAP safety rating, applicable to all variants of introduced from October 2017 onwards.
As the NX was tested on ANCAP’s old standards, it scored 35.39 out of a possible 37, dropping only 1.61 points in the frontal offset test for ‘acceptable’ protection of the driver’s chest and feet, and passenger’s lower legs.
Like all NX models sold in Australia, our car came with the brand’s Safety System+ suite, which includes autonomous emergency braking with pedestrian detection, blind-spot monitoring, rear cross-traffic alert, adaptive cruise control and lane departure warning.
Other safety tech in our F-Sport grade includes hill-start assist, automatic headlights and adaptive highbeams, while eight airbags, seatbelt pretensioners and a tyre pressure warning system are found throughout the local NX line-up.
The RX comes packed with standard safety gear and the SUV was awarded a maximum five-star crash safety rating from ANCAP in 2022.
Just some of the inclusions are auto emergency braking with pedestrian (day/night), cyclist (day/night) and motorcyclist (day) detection, intersection assist, emergency steering assist, driver monitoring, lane keeping aid and lane departure warning, adaptive cruise control, front and rear parking sensors, blind spot monitor (including stationary) with rear cross-traffic alert and safe exit assist to avoid 'dooring' incidents.
I must say, Lexus’ (and parent company Toyota’s) driver assistance tech has come a long way.
In the early days of the pandemic during a rare non-lockdown period in Melbourne, I drove from Melbourne to Sydney in the previous-generation Lexus RX200 Sports Luxury.
The lane keeping system and adaptive cruise control were shockingly underdone. The cruise control would simply stop working when you encountered even a slight downhill section.
Not anymore. The new, smoother lane keeping set-up uses subtle wheel adjustments, unlike the ping pong effect of the previous RX, and the cruise system is now very much in control of the speed.
The Lexus safety suite now operates without too much intervention and is hard to beat among its key rivals.
Like all new Lexus vehicles, the NX 300h F Sport comes with a four-year/100,000km warranty, along with roadside assist over the same period. A six-year anti-corrosion is also part of the aftersales assurance package.
Scheduled service intervals are every 12 months/15,000km, whichever comes first.
The first three years/45,000km of scheduled servicing is capped at $495 for each annual service, which falls under the brand’s Encore service that also entails pickup and delivery of the NX, loan car, and wash and vacuum.
Lexus ownership also means owners will be access to exclusive events, dinners and drive days, as well as promotions from partner hotels.
Although servicing costs are relatively cheap for the first three years, Lexus’ four-year/100,000km lags behind luxury brand leaders Mercedes-Benz and Genesis, who both offer five-years/unlimited kilometre assurances.
The RX350h is covered by a five-year, unlimited-kilometre warranty, and the servicing schedule is every 12 months or 15,000km.
There’s a capped-price servicing plan lasting five years and it will cost $695 per service. That's significantly less than some rivals like the Mercedes GLE.
The RX is covered by the 'Lexus Encore' loyalty program and includes complimentary service loan cars, fuel offers as well as discounts and other offers with Lexus partners.