Lexus RX350H vs Lexus RX500H

What's the difference?

It’s hard to look past the value equation of the RX350h Luxury 2WD when comparing it to almost all its competitors. The pricing is on point, but there are some features missing.

However, there are very few (if any) rivals with a true hybrid powertrain (sorry, mild hybrids do not count), so the RX will capture buyers looking for environmental credentials and efficiency without going full EV.

The drive experience is much better than before and it’s all wrapped up in a very stylish package. The Lexus RX should not be ignored.

The Lexus RX500h F Sport Performance certainly gave a solid driving performance this week. I was comfortable behind the wheel and enjoyed the luxe features up front. I feel that it's missing some luxe items in the back seat and some of the family storage options that other large SUVs can have but otherwise, it suited my family’s needs. The fuel efficiency was quite surprising for a hybrid, so this gets a 7.0/10 from me.

My son really liked the panoramic roof and his high seating position. So, he gives this an 8.0/10.

Across its five generations, the RX has held significant visual appeal - especially the still-handsome second-gen version that was the first RX sold Down Under. The first-gen model skipped Australia.

The new model that launched in 2023 is a clear evolution of the car that came before, but it’s been softened and sharpened in the right areas, giving it one of the most appealing designs in its segment.

The proportions and design elements like the squat stance, unique C-pillar treatment, slimline headlights and nicely sloping roofline give it a sporty look.

In fact, I reckon it might be the best looking Lexus available today - not including the jaw-droppingly beautiful LC coupe and convertible, of course.

The interior is modern and feels like an evolution of Lexus’ previous cabin design - but elevated. The gloss black section of the dash helps here.

Levels built into the dash break up the bulk, but the interior is very grey. It could do with a dash of colour.

The synthetic leather seat trim doesn’t look premium. If you want a more expensive feeling RX, you need to pay more for a higher grade.

The RX is a deceptively large SUV, at first glance the sporty tailoring might make you think it’s the smaller NX sibling but park it and you’ll see how it fills up a space!

It’s 4890mm long and 1920mm wide but the compact 1695mm height is what causes the misdirection.

Let’s get straight into some of the obvious design changes. The iconic ‘spindle’ grille design has been flattened at the top with a new body panel. It’s a design choice that makes the bonnet look more bulbous than sporty but that’s pretty much all I don’t like.  

It was a great choice to lift and level out the sloping of the bonnet because it looks a lot more purposeful now. There’s lots of sporty elements too with the black 21-inch alloy wheels and faux-mesh intake vents at the front and rear. Plus, I’ve always been a fan of the floating roof effect that’s created by the black panelling that shoots from the C-pillar to the rear.

It’s not just the exterior that’s been revamped. The interior now boasts a massive 14-inch touchscreen multimedia system, up from the 12.3-inch screen from the previous generation. The gear shifter is now an e-shifter and the dashboard has been ‘stepped’ to make it feel like you’re being tucked into the cockpit. There’s new ambient lighting inside too, designed to make the interior feel like a luxury lounge.

All round, they’ve nailed the ‘luxury’ aspect.

The RX is a five-seat only proposition in this generation - the previous model had a seven-seat option - so if you need a third row you can look at the Lexus LM people mover or massive LX 4x4 SUV, or at any number of other three-row lux SUVs like the Volvo XC90 or new Mazda CX-90.

That doesn’t mean the cabin isn’t practical. 

Up front the seats offer excellent comfort levels and ample upper body support, but not a lot of hip support.

Lexus has changed up the door handles for the new RX and it can be complicated - initially.

The interior handles bamboozled every new person that got in my press car over the three week loan. But once you realise it’s a simple push of the thumb on the handle’s thumbpad and a gentle push, it all makes sense.

Lexus calls the electrically activated door handles an ‘e-latch’. Is it tech for tech’s sake? Probably. 

I recently reviewed the Lexus LM and commented on how much I like Lexus steering wheels and that’s true of the RX, too.

It has clearly identifiable controls and feels nice in your hands. Thankfully, the cruise control buttons are housed on the wheel too, so no annoying stalk on the wheel.

There’s plenty of space across the front row so you should avoid the awkward driver-passenger elbow bump on the centre armrest.

Under the armrest is a huge central bin that opens on the driver and passenger side. There’s also a big covered storage nook forward of the shifter and another ledge above that, as well as a sizeable glove box. 

The doors have ample storage room for bottles, but the space is almost too wide. My bottle slid around when driving so I had to lay it down.

The centre console houses two big cupholders with adjustable depth in one of them. Clever touches like this and the central bin add to the appeal.

As with the Lexus LM, I am a fan of the new Lexus multimedia set-up. It has an easy-to-navigate menu along the side, easy wireless Apple CarPlay connection, and visually appealing graphics.

It’s a world away from Lexus’ previous system. That frustrating touchpad is, thankfully, in the bin.

I quite like the gear shifter with its unusual gate and even the indicator feels and sounds premium.

Small rear windows make for a rear three quarter blind spot, but visibility is otherwise good.

On a side note, the RX has very strong air conditioning - perfect for an Australian summer.

Jumping into the second row, there’s plenty of space all around and no shortage of head, leg, knee and shoulder room. Although foot room under the front seats is tight.

As with the front seats, the rear row offers comfortable seating. Kids should be happy back there.

There’s only a small transmission tunnel so middle-seat legroom is good. And in great news for passengers, the rear backrests recline. 

Lowering the 40/20/40 split-fold rear seats for more cargo space is done via a lever on the side of the outboard seats, or by a button in the boot area. There are ISOFIX clips on the two outboard seats.

Other amenities in the second row include map pockets, two USB-C ports, knee-level air vents, climate control, and a pull-down armrest with pop-open cupholders.

Open the power tailgate and you’ll find cargo space of 612 litres with all seats in place, or 1678L with the second row stowed.

That’s a decent amount of space but not class leading. The Mercedes-Benz GLE has 630L and the VW Touareg can swallow 810L.

There’s no under-floor storage because that’s where some hybrid hardware is housed. You will find audio speakers, nice carpet, a cargo blind, two 4.0kg hooks and three top tethers. No spare, only a tyre repair kit.

Sometimes you can forget how many luxury items this car has because they've been sprinkled around too sparsely.

For example, front passengers definitely enjoy the most this car has to offer. The legroom and headroom are both great, while the luxe factors feature heavily with the heated and ventilated seats and heated steering wheel. It’s great that there is dual-climate control up front and ample individual storage on offer.

The driver has a lot of technology within easy reach – the 14-inch touchscreen multimedia system is simple to use and has built-in satellite navigation. You can pull the directions into the head-up display and there’s still a healthy mix of physical dials on display. The wireless Apple CarPlay was easy to connect to and there’s also wired Android Auto, Bluetooth connectivity and digital radio (which was good in the city, terrible in regional areas).

Front passengers are absolutely spoiled when it comes to charging options, too. You can choose between an USB-A port, three USB-C ports, 12-volt port and a wireless charging pad!

When I reviewed the smaller NX sibling, I struggled with the e-latch door handles but finally got used to them on this model (I even like them!). My six-year-old found them to be frustrating at times and if the groans from my family members are to be believed, they weren’t impressed either but I do think it came down to it being a ‘user’ issue!

The backseat is comfortable and perfect for my 168cm height but taller passengers may feel a little cosier. The seats are set in a stadium setting, which does make you feel like you’re teetering in corners but my son loved the high position.

You can comfortably fit a couple of child seats back there but it might be a squeeze for three. The wide door apertures do make it easy to fit a child seat and to bend down to buckle them in.

Individual storage is limited to just map pockets, two cupholders and skinny drink bottle holders in the doors. The amenities never quite make it to luxurious either but I did like seeing two USB-C ports and retractable sun blinds.

The boot space is decently sized at 612L but the aperture is sloped, which means you might struggle to fit some bulky items. It has a level load space and it’s easy to access the temporary spare tyre. The powered tailgate with kick-function is super quick and handy too. 

There are six models for the RX and the 500h Sport Performance completely replaces the previous 450h model as ‘top dog’.

As with most things, the purchase price has shifted upwards with a hearty $126,000 tag (before on-road costs). However, it’s still almost $10K more affordable than its nearest rival, with the X5 at $139,900 and the GLE at $135,200 (all before on-road costs).

Being a top model means you enjoy the perks of many features coming as standard, like electric front seats with lumbar support, heated and ventilated front seats, heated steering wheel, panoramic sunroof and leather accented seats and trim.

It even has real aluminium inserts for the accents and a new for 2023 digital rear-view mirror.

The only luxe factor that it doesn’t have, but should for a flagship model, are heated and ventilated outboard seats in the back row.

Other features include some decent tech, like wireless Apple CarPlay and wired Android Auto, three-zone climate control and a premium Mark Levinson sound system but more on that below.  

Powering the RX350h is a series parallel hybrid system consisting of a naturally aspirated 2.5-litre four-cylinder petrol engine, a front-mounted motor and a nickel-metal hydride battery. 

Lexus doesn’t provide combined torque outputs for the hybrid, but total power for the system is pegged at 184kW.

This drives the front wheels only via a continuously variable transmission (CVT).

There is only one engine for the top model and that’s a 2.4-litre, four-cylinder turbo-petrol hybrid offering. It has a combined max power output of 273kW.

This replaces the old V6 hybrid engine from previous models but I found it to still be punchy. In fact, it’s claimed that you can do 0-100km/h in as little as 6.2 seconds.

It’s an all-wheel-drive and features a cool – eAxle … meaning the car is a bit clever with its power distribution using the electric motor to power the rear axle and the petrol engine to power the front. You can notice the gear changes with the six-speed auto transmission but overall, this combination delivers a solid performance.

The official combined cycle fuel consumption figure for the RX350h 2WD is 5.0 litres per 100 kilometres, with CO2 emissions of 114g/km. You won’t get figures like that in a petrol or diesel competitor.

Over three weeks of mixed city, country, urban and freeway driving, I recorded 6.8L/100km which is not too bad given some of my spirited driving. The trip computer said 7.0L which is close to my figure.

The RX350h takes premium unleaded petrol and has a 65-litre fuel tank, so expect a range of around 950km based on our real-world consumption number.

The official combined fuel figure is 6.5L/100km and that’s up by half a litre on the previous model. Real-world testing saw my figure at 8.3L, and I was disappointed with the efficiency. There are more efficient options out there that I would consider if the ‘hybrid’ part of the model’s name was what interested you.

With the 65L fuel tank and based off the official combined figure, you should be able to get a 1000km driving range … but based off my experience, I would expect a little less than that.

The old RX was competent and even nice to drive but not a patch on the likes of the BMW X5. The new-gen RX improves on that in a big way.

It offers solid acceleration from a standing start. Lexus says 8.1sec from 0-100km/h - without giving you chills. The sportiest RX is the 500h Performance hybrid and that covers the same distance in 6.2sec.

The transition from electric power to petrol propulsion is more evident in this model than it was in the LM350h people mover I tested recently - the RX is a little noisier. The CVT doesn’t help this, offering up an uninspiring engine note.

It is, however, a much more fun car to push into tight bends than the previous RX. It remains reasonably flat in corners, and pulls out of tem with ease, but can’t compare to the dynamics of the dearly departed IS sedan.

The 19-inch tyres have large sidewalls and as a result soak up harsh bumps on the road. The non-adaptive suspension is tuned for better dynamism, meaning the ride quality is on the firm side.

The front-wheel drive RX lost traction for a second on a sweeping uphill section of my drive route, but the electronic traction systems otherwise kept the big SUV in check. 

But around town in urban areas, there is very little to complain about behind the wheel of the RX350h.

My first thought when I drove this was that it doesn’t drive like a big car. It has nice sporty handling – it feels firmly positioned on the road and the steering is responsive.

There’s a definite sense of power but it’s lazy. You have to get firm with the accelerator but it performs well when you push it.

There’s an interesting duality at play here because, despite this, it’s not sluggish - I’m just as confident on the open-road as I am zipping across traffic in this.

The suspension is adaptive and feels springy. It handles cornering quite well but I’m not as firmly seated as I would like. My husband said the same from the passenger side.

The cabin is extremely quiet and peaceful until my kid gets into the car. Then it’s 20-questions in 20-seconds. But otherwise, the new active noise cancelling this model has, works.

I really love the 11m turning circle – parking this in a rat-warren car park was simple. The 360-degree view camera is easily in my top three for camera tech that I’ve used and I like how the car ‘disappears’ when you’re manoeuvring. It makes it easier to navigate a tight spot and not get distracted. Large SUVs can sometimes feel daunting to park but not this one.

The RX has a full suite of safety features that are always great to see on a large SUV, like: LED daytime running lights, lane keeping aid, lane departure alert, blind spot monitoring, rear cross-traffic alert, 360-degree view camera, front and rear parking sensors and dynamic parking guidance.

A cool highlight is the 'Safe Exit Assist' which will alert you via the dash if the car has sensed an oncoming obstacle when you go to exit the car. However, Lexus goes further and if the obstacle is still present and you try to open the door, the car will LOCK your door and stop you from exiting. Pretty neat!

The autonomous emergency braking with forward collision warning has car, pedestrian and cyclist detection (operational from 5.0 – 80km/h and up to 180km/h for car detection).

It achieved a maximum five-star ANCAP safety rating from testing done in 2022. However, this model used to have 10 airbags but now only has eight. I do like that it now has the front centre airbag.

There are ISOFIX child seat mounts on the outboard seats and three top-tether anchor points. You may get lucky with three skinny child seats but two will fit best. A 0-4 rearward facing child seat can be installed but will encroach on front passenger comfort, especially if they’re tall.

The RX350h is covered by a five-year, unlimited-kilometre warranty, and the servicing schedule is every 12 months or 15,000km.

There’s a capped-price servicing plan lasting five years and it will cost $695 per service. That's significantly less than some rivals like the Mercedes GLE.

The RX is covered by the 'Lexus Encore' loyalty program and includes complimentary service loan cars, fuel offers as well as discounts and other offers with Lexus partners.

The ownership terms have been improved too with the RX now coming with a five-year/unlimited km warranty term, which is more in line with the market standard.

It has a five-year/75,000km capped-price servicing plan and services cost $695, which is $100 more than the previous model. Even with the price hike, the servicing costs aren’t as expensive as others in the class. 

Servicing intervals are reasonable at every 12 months or 15,000km – whichever occurs first, which is good.

Lexus recommends a minimum of 95 RON petrol for this model.