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What's the difference?
This is the first real Mercedes-Benz GLE. It's the second version of the SUV, but the last one was really just a big update of the old ML, and it never really soared to the heights it could have as a result of that.
But this new version - the 2020 GLE - is exactly that. It's new.
The exterior is new. The engines are new. The underpinnings are new. The interior - yep, you guessed it - new.
The big question is, though, is the GLE a competitor now? Can it stand up against the BMW X5, Maserati Levante, Porsche Cayenne, Range Rover Sport, Volvo XC90 and even the VW Touareg?
Let's find out.
The last time I reviewed a plug-in hybrid Volvo I pretty much got death threats. OK, not quite, but my review and video of the XC60 R Design T8 made some readers and viewers very angry and they even called me names, all because I never charged the battery. Well, there’ll be no need for me to flee to a safe house this time, because not only did I charge the XC90 R-Design T8 Recharge I’m reviewing here, but I plugged it in nearly all the time I wasn’t driving it. Happy now?
I say nearly all the time, because during the three-week test of this plug-in hybrid XC 90 we took it away on a family holiday and didn’t have access to power and you’ll most likely face that situation too as an owner.
So how was the fuel economy of this big seven-seat SUV PHEV over hundreds of kilometres and being used as a family workhorse? The result blew me away and I can see why people were so furious with me in the first place.
All told, the Mercedes-Benz GLE 2020 model is an improvement in many ways over its predecessor. It's safer, more high-tech, considerably more luxurious and practical inside, and offers better value, too.
But, in 300d guise at least, it's let down by a slightly underdone engine, and suspension that just doesn't do a good enough job on rougher roads. It's close, but not close enough to be best in class.
Maybe that'll be a different case for the higher-grade versions with the most high-tech engines and the tricky optional suspension... we'll have to wait and see.
The XC90 Recharge makes a lot of sense for a family with a couple of kids, who live and spend most of their time in the city and surrounding suburbs.
You’ll need access to a power point for charging and you’ll have to do it regularly to get the best out of this SUV, but in return you’ll get effortless and efficient driving, along with the practicality and prestige which comes with any XC90.
You can make your own mind up about the styling of the new GLE. It's certainly more aggressive than the model that came before it, and Benz claims that it's the most aerodynamic SUV in its class.
The models on test were all fitted with the AMG styling pack and the bigger 21-inch multi-spoke wheels, and from some angles it's a striking car. I particularly like the way the rear-end treatment has worked for the GLE: the triangulated tail-lights, the lower bumper and the rear glass all work together well.
In profile, the GLE is quite challenging to look at. The rounded window-line is a bit awkward, and somehow the wheels just don't fit with the bulky guards (though I do like the way the AMG 21s poke out a bit at the back).
The front sees the diamond-style treatment to the grille for the AMG Line versions, but there's a lot of black plastic on the bumper, and the headlight shape gives it a bit of a droopy-eyed look. Is it just me, or is it a bit of a Bassett Hound?
It is a bigger car than before - 111mm longer (now 4930mm - and on an 80mm longer wheelbase, now 2995mm), and it's 15mm wider but 31mm lower - and it looks more substantial as a result. I'm just not sure it's pulling off its bulk as well as it could.
So the outside is pretty, er, interesting. We had comments from passersby to that effect, too, and in our comparison test it was the consensus of our team of experienced testers that the GLE had some challenging exterior design elements.
But inside is where the best bits hide, with a lot of luxury finishes, materials and technology giving the GLE some wow factor that its exterior design arguably misses out on.
Cars are like dogs in that a year for them ages them more than one for us. So, this current-generation XC90 which came out in 2015 is getting on in age. Still, the XC90 is a design lesson in how to defy the aging process because the styling even now it appears modern and beautiful. It’s also big, tough, and prestigious looking which is how the flagship SUV in a premium brand should be.
The Thunder Grey paint my test car wore (see the images) is an optional hue, and it suited the battleship size and personality of the XC90. The enormous 22-inch five -spoke Black Diamond Cut alloy wheels were standard and filled up those giant arches nicely.
Maybe it’s the minimalist styling which has kept the XC90 looking cutting edge, because even the interior looks like the inside of a very expensive psychiatrist’s office with those leather seats and the brushed aluminium trim.
The vertical display is still impressive even in 2021, and while fully digital instrument clusters are in everything these days the XC90’s has a prestigious look and matches the rest of the cabin in its colours and fonts.
As for the XC90’s dimensions, it’s 4953mm long, 2008mm wide with the mirrors folded and 1776mm tall to the top of its shark fin antenna.
The cabin presentation and pragmatism is excellent in the new-generation GLE. There was an existing version on site for us to compare, and to say it's like night-and-day would be generous to the old model.
A lot of that comes down to the MBUX twin 12.3-inch screens on top of the dash - one for all the driver instrumentation and controls, and the other for sat nav, media, car controls and other settings. They look great, and there are multiple ways to control them: the steering wheel controls, the touch pad between the front seats, the screen in the middle is touch-capacitive, and there's the much-bragged-about “Hey Mercedes” voice control system.
But it's more than just the screens: the finishes and materials used in the GLE are exceptional. The plastics are excellent, the brushed aluminium treatment that runs the width of the dash with ambient lighting, the surrounds on the vents (oh, so many vents!) - it all works so well together. But the open-pore wood finish is my favourite element, adding a touch of ruggedness that's also plush and luxurious.
The test cars all had the high-end leather treatment and optional bolster-heavy seats, and they're okay, but a little fiddly to adjust. I guess that's the beauty of driver profiles - the car will remember your favourite settings and make the adjustments as you get in or out by detecting the key.
There's also excellent storage throughout - the door pockets in all four doors are huge, there are cupholders front and rear, and loose item storage is decent, too. Plus there are heaps of USB-C (fast charging) ports up front and in the back.
Speaking of the back, the cars at launch all had the seven-seat package, which might appeal to you, or not. It's more than just a couple of seats in the back row, because it includes electric seat adjustment for the second row, with slide and recline functions allowing you to prioritise second- or third-row space.
The space in the second-row with the seats set as far back as they can go is excellent. There's heaps of room for someone my height (182cm) to sit behind a similar sized driver with ample knee room, headroom and shoulder room. You'll be able to fit three adults across the back, or if you have kids, there are three top-tether points and outboard ISOFIX child-seat anchors, too. No child seat restraints in the third row, though.
Whether you choose the five-seat or seven-seat option, the boot space remains the same at 825 litres with five seats in play. All models have an electric tailgate, too.
And if you're curious about the third row, it should be fine for anyone shorter than 175cm for shorter drives. It's not super spacious back there, and should be considered a 5+2 option. Really need a seven-seat Merc? You could get a GLS if you can afford it, or go for a V-Class luxury van. Go on. Do it!
Clever interior packaging means the XC90 Recharge is more practical than many large SUVs. There are flashes of utilitarian brilliance everywhere from the children’s booster seat which pops out of the centre of the second row (see the images) to the way the XC90 can crouch down like an elephant to make it easier to load stuff into the boot.
The XC90 Recharge is a seven-seater, and like all SUVs with third rows those seats in the very back only offer enough room for kids. The second row is spacious even for me at 191cm tall with plenty of leg- and headroom. Up front as you’d expect has good head-, elbow- and shoulder room.
Cabin storage is good with two cup holders in each row (the third also has containers under the armrests) and there are large door pockets, a decent sized centre console box and a net pocket in the front passenger footwell.
The cargo capacity with all seats being used is 291 litres and with the third row folded flat you’ll have 651 litres of boot space.
Storage for the charging cable could be better. The cable comes in a stylish canvas bag that sits in the boot, but other plug-in hybrids I’ve driven do a better job of providing a storage box for the cable that’s out of the way of your regular cargo.
The gesture control tailgate works with a foot swish under the rear of the car and the proximity key means you can lock and unlock the vehicle by touching the door handle.
The cargo area is filled with hooks for bags and a lift-up divider to hold items in place.
Four-zone climate control, four USB ports (two in the front and two in the second row) dark tinted rear windows and sun blinds top off what is a very practical, family SUV.
My family is small – there’s just three of us – and so the XC90 was more than what we needed. That said, we found a way to fill it with holiday gear, shopping, even a mini trampoline.
One thing that's really neat about the new Mercedes GLE range is that the brand has decided to specify each of the models exactly the same - that makes it simple for consumers, because essentially you're just paying more for a better engine.
That means the extensive standard equipment list is the same whether you choose the 300d entry-level diesel model at $99,900 (plus on-road costs), the mid-range petrol 450 model at $111,341, or the current range-topping six-cylinder diesel 400d at $118,142.
That may seem like a pretty slim range, but you can expect Mercedes-AMG to offer two additional performance-oriented models - the GLE 53 and the GLE 63 S - in 2020. And, for context, the current BMW X5 ranges from $112,990 to $149,900, while the Porsche Cayenne lineup spans from $117,000 to $242,000.
Standard equipment includes the company's MBUX multimedia system with dual 12.3-inch screens, LED lighting with adaptive high beam headlights, 20-inch alloy wheels, a power tailgate, 360-degree parking camera, colour head-up display, the company's 'Artico' leatherette upholstery with heated front seats, DAB+ digital radio and Apple CarPlay and Android Auto.
There are multiple ways to personalise and customise your GLE, but one that's expected to attract a lot of custom is the “7 Seat Package” which adds third-row seats for people up to 180cm tall, and also incorporates electric second row seat adjustment (tilt and slide) and electric seat folding. The pack is $3900.
Other option boxes include the AMG Sport Package ($9900, comprising an AMG bodykit, panoramic roof, wireless phone charging and leather upholstery), the Night Package ($4800, adds black exterior accents), the Vision Package ($4200, including panoramic roof, wireless charging, 13-speaker Burmester sound system) and the Energising Package Plus ($6200, adding multi-contour front seats with massaging, heated armrests, air fragrances).
The XC90 Recharge lists for $114,990 making it the most expensive grade in the XC90 range.
Still, the value is excellent considering the number of features which come standard.
The 12.3-inch digital instrument cluster standard, so is the nine-inch vertical centre display for media and climate control, there’s also sat nav, a Bowers and Wilkins 19-speaker stereo, wireless phone-charging, four-zone climate control, power-adjustable front seats, proximity key with auto tailgate and LED headlights.
My test car was fitted with options such as the Nappa Leather perforated and ventilated seats in Charcoal ($2950), the Climate pack which adds heated rear seats and a heated steering wheel ($600), power folding headrests in the rear ($275) and Thunder Grey metallic paint ($1900).
Even at a grand total (before on-road costs) of $120,715 I think this is still good value.
Powering the Mercedes-Benz GLE is a selection of engines, with petrol and diesel offered.
The entry-level power plant is the 300d, which uses a 2.0-litre four-cylinder turbo-diesel engine with 180kW of power (at 4200rpm) and 500Nm of torque (from 1600-2400rpm). It has a nine-speed automatic transmission and all-wheel drive as standard.
The range-topping diesel is a thumper. It's the 400d, which runs a 2.9-litre turbo-diesel six-cylinder with 243kW of power (at 4000rpm) and 700Nm of torque (from 1200-3000rpm). It also has a nine-speed auto and AWD standard.
The sole petrol model at launch is the 450, which employs a twin-turbocharged 3.0-litre in-line six-cylinder engine with 270kW of power (at 5500rpm) and 500Nm (at 1600-4500rpm). It uses a nine-speed automatic transmission with AWD, but this version is the only one with mild-hybrid tech, using 48-volt EQ Boost tech to help add 16kW and 250Nm for short stints of added performance (0-100km/h in just 5.7 seconds, apparently), and allowing the engine to shut off under light throttle or lift-off situations.
If you plan to tow, there's a factory-fit tow pack available that allows 750kg unbraked and 3500kg braked towing across all grades. This pack is the one from the factory - remember that - and it costs $1900. If you instead fit one as an aftermarket fit, the figures are 750kg/2700kg respectively.
The XC90 Recharge (Volvo calls it this, so for simplicity let's do it, too) is an all-wheel drive SUV with a 2.0-litre four-cylinder supercharged and turbo-charged engine, producing 246kW and 440Nm, plus an electric motor which adds 65kW and 240Nm.
Shifting gears is an eight-speed automatic and acceleration is rapid at 5.5 seconds for the 0-100km/h sprint.
All XC90s have a 2400kg braked towing capacity.
The 11.6kWh lithium ion battery is located under the floor in a tunnel which runs down the centre of the car covered by the centre console and hump in the footwell of the second row.
If you didn’t realise, this is the type of hybrid you need to plug into a power source to charge the batteries. A power point is fine but a wall unit is faster. If you don’t plug in, the battery will only get tiny whiff of charge from the regenerative braking and that won’t be enough to put a tiny dent in your fuel consumption.
Fuel consumption varies between the models, as you'd expect.
The 300d is the most frugal of the mix, with an official combined cycle fuel use claim of 6.9 litres per 100 kilometres. The 400d, with its bigger six-cylinder diesel, is said to use 7.7L/100km. The 450 petrol model has the highest claimed fuel use, at 9.1L/100km, and that's despite the fact it's the only version of this trio to bring electrification into the mix with the EQ Boost 48-volt mild hybrid system.
On test at the launch of the GLE we saw a displayed return of 9.4L/100km for the 300d model, but there was a fair bit of country road and highway driving in the mix.
All versions of the GLE are fitted with an 85-litre fuel tank.
Volvo says that after a combination of urban and open roads the XC 90 Recharge should use 2.1L/100km. That’s incredible - we’re talking about a five-metre long, 2.2-tonne, seven-seat SUV here.
In my testing the fuel economy varied greatly depending on how and where I drove the XC90.
There was a week where I only drove up to 15km a day doing the day care drop-offs, the shopping, popping into work in the CBD, but all within 10km of my home. With 35km of electric range I found that I only had to charge the XC90 every second day to keep it topped up to full and, according to the trip computer, after 55km of travel I was using 1.9L/100km.
I recharged using the outdoor power point in my driveway and using this method would take just less than five hours to fully charge the battery from empty. A wall unit or fast charger will top the battery up much quicker.
The charging cable is long at more than 3m, and the flap on the XC90 is located on the front left wheel guard.
If you don’t have a way of charging the XC90 regularly then fuel consumption will go up, obviously.
This happened when our family took a break down the coast and the holiday house we stayed at didn’t have a power point within reach. So, while we had been charging the car regularly in the week beforehand with a few long trips thrown in on motorways, for the four days we were away I didn’t plug it in at all.
After 598.4km I filled it back to full at the petrol pump with 46.13 litres of premium unleaded. That comes to 7.7L/100km, which is still great fuel economy given that the last 200km would have been without charging.
The lesson is the XC90 Recharge is most fuel efficient on short suburban and city trips with daily or every second-day charging.
A larger capacity battery would add more range and make this plug-in hybrid SUV better suited to people who live further out of the city and do more motorway miles.
The launch drive was limited to the 300d variant, though I did get a chance to sample the version with air suspension, as well as the model with the standard steel suspension.
Now, before we get too nerdy, this is an important element for a luxury SUV. Ride comfort is arguably as vital as effortless power. And, sadly for the GLE, neither model sets any benchmarks for suspension control and comfort.
The steel-sprung model doesn't have adaptive suspension at all, meaning that it can be bouncy, wobbly, unsettled and stiff all at the same time. The country road I sampled it on showed that the standard suspension offered up a quite nervous experience, never feeling as settled as a luxury SUV really ought to.
The air suspension version is definitely better, but still not as good as a BMW X5, Audi Q7 or VW Touareg. It lacks the body control and comfort that a true luxury SUV ought to offer.
Now, that might matter to you, or it might not. You might think the look of the car - with 20s, 21s or 22s filling the guards - is more important than how it deals with lumps and bumps. But it's our job to tell you how the land lies, and the GLE simply can't match the better SUVs in this segment as a driver's tool.
There is another level of suspension which the CarsGuide team (myself included) hasn't yet had the chance to sample - the E-Active Body Control system, which includes curve-tilting so it can make the car feel level through corners, and a system that'll scan the road ahead to predict bumps and lumps and prime the suspension to deal with it. That system is $13,000... and, while I haven't sampled it yet, it's my hope that it makes all the difference to the GLE.
So, what about the other driving elements? Well the steering is light and accurate, and decently responsive at low speeds or highway pace, and you're never left guessing as to what'll happen.
The engine, too, is decent - a 2.0-litre with 180kW and 500Nm is nothing to be sneezed at - but in a vehicle this large, with a kerb weight of 2165kg, and with a nine-speed automatic taking care of forward progress, it can be a busy engine.
That's because the transmission will shuffle between ratios when you encounter a hill as it doesn't quite have the grunt to simply stick in a gear and tug you along. It's not that big of a deal, and the transmission is smooth enough and pretty hard to catch out, but it is a little less effortless than a six-cylinder would no doubt be.
All in all, I was left wanting more from the drive experience. Maybe the higher-grade models with the highest-grade suspension will prove a better flag waver for the new-generation GLE.
We put more than 700km on the clock of the XC90 Recharge during the three weeks it stayed with my family, covering a lot of motorway miles, country roads and a stack of urban usage, too.
Now without sounding like one of the haters who hated on me the last time I test-drove a Volvo hybrid, you will need to charge the XC90 Recharge all the time if you want to get not only the best fuel economy, but also the best performance from the SUV, too.
There’s the extra oomph from the motor, when you have enough charge in the ‘tank’ but also the serene and smooth pleasure of driving in electric mode on city and urban trips.
That tranquil electric driving experience feels kind of at odds with a large SUV at first, but having now tested a few big family plug-in hybrids and EVs I can tell you it’s a more enjoyable one.
Movement is not only smooth, but the electric grunt provides a feeling of control with an instant response which I found reassuring in traffic and at intersections.
The transition from electric motor to petrol engine is almost seamless. Volvo and Toyota are only a couple of the few brands which seemed to have achieved this.
The XC90 is large and that presented a challenge when trying to pilot it into my narrow driveaway and in car parks, but light, accurate steering and excellent visibility with large windows and cameras galore helped there.
The auto parking feature works well even on the higgledy-piggledy streets in my neighbourhood.
Topping off an effortless driving experience is air suspension which provides a cushioned and composed ride, with great body control all while wearing those 22-inch wheels and low-profile rubber.
As you'd expect, the Mercedes-Benz GLE has achieved the highest possible five-star ANCAP safety rating under the stricter 2019 criteria. Indeed, the GLE was given the best ever score for child occupant safety.
The GLE is loaded with the safety technology and equipment you would expect. There's auto emergency braking, lane departure warning, lane keeping assist (with active lane assist - it will merge into the next lane when you indicate), blind-spot monitoring, rear cross-traffic alert, front cross-traffic alert, adaptive cruise control, a 360-degree camera with reversing camera, front and rear parking sensors, semi-autonomous parking, and driver fatigue detection.
The GLE has nine airbags (dual front, front side, driver's knee, rear side, full-length curtain).
All GLE models have three top-tether restraints for child seats, and dual ISOFIX anchors in the second row. The seven-seat model has no third-row child restraints.
Volvo has for decades been a pioneer of safety systems to such an extreme that people used to make fun of the brand for being overly cautious. Well, take it from this helicopter parent: there’s no such thing as being overly cautious! Besides, these days all car brands are striving to offer advanced safety systems which the XC90 has had for years. Yep, safety is cool now. Which makes Volvo the Kanye of car brands.
Coming standard on the XC90 Recharge is AEB which works at city speeds to brake for pedestrians, cyclists, vehicles and even large animals.
There’s also lane keeping assistance, blind spot warning, cross traffic alert with braking (front and rear).
Steering support provides assistance during at evasive manoeuvre at speeds between 50 and 100km/h.
Curtain airbags cover all three rows and for child seats there are two ISOFIX mounts and three top tether anchor points in the second row. Note, there are no mounts or points for child seats in the third row.
A space-saver spare is under the boot floor.
The XC90 was given the maximum five-star ANCAP rating when it tested in 2015.
Mercedes-Benz stands by its three-year/unlimited kilometre warranty plan, stating at the launch it has no plans to extend it to match what most of the mainstream brands now offer (five years). But it's not alone in the luxury segment in that regard.
The big point the company's local reps made was that they're trying to lower the cost of ownership for customers through servicing packages. You can pre-pay them, or you can pay as you go (PAYG).
The GLE requires maintenance every 12 months or 25,000km. The pre-pay option is $2700 for the first three years/75,000km of maintenance or, if you decide to PAYG, the costs are $850, $1200 and $1250 (totalling $3300 over the same period). It makes sense to pre-pay then, and you can bundle the cost into your finance, too, so you'll notice it less.
There is three years roadside assist included at no cost if you buy the car brand new, as it coincides with the warranty period.
The XC90 is covered by a five-year, unlimited kilometre warranty. Two service plans are offered: three years for $1500 and five years for $2500.