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The Mercedes-Benz Sprinter has long been a formidable competitor in the Light Duty (3501-8000kg GVM) division of Australia’s highly competitive Heavy Commercial vehicle market.
The popular range offers a choice of panel van, cab-chassis and minibus body styles, four turbo-diesel engine variants (plus an all-electric drivetrain), three wheelbase lengths and for panel vans plus the choice of two roof heights.
An extensive overhaul of the Sprinter range in 2024 brought extra safety technologies, new comfort and convenience features and other benefits, which Mercedes-Benz claims can help drivers work more efficiently. We recently put one of the latest models to the test.
Peugeot Australia offers variants across the small, medium and large commercial van segments. Its largest model, the manual-only Boxer 160 which in 2020 features improved safety and warranty, competes in the LD (light duty) 3501-8000kg GVM class.
We recently put it to the test during a busy working week, to find out if it can land a few punches on its opponents in Australia’s heavy commercial vehicle division.
Given the original Sprinter was released in 1995, it’s not surprising the current third-generation model feels like it’s benefitted greatly from decades of continuous refinement. Although the list price difference between our test vehicle and its closest Chinese rival is substantial, the 417 MWB Panel Van is hard to fault in terms of driver comfort, safety and all-round competence. It really is very good.
It has its faults like any vehicle but it’s a competent all-rounder, that combines sub-$50K pricing with a big payload capacity, mostly user-friendly design, improved safety and a compelling warranty. It also faces stiff competition in the 3501-8000kg GVM class, particularly from rivals with an automatic option.
The 417 MWB Panel Van rides on a 3665mm wheelbase (the shortest of three Sprinter wheelbases) and is almost 6.0 metres long (5932mm), more than 2.0 metres wide (2020mm) and stands almost 2.4 metres tall (2378mm). Its 12.4 metres kerb-to-kerb turning circle is impressively tight for a vehicle of this length.
It rides on simple and rugged MacPherson strut front suspension, with a robust live axle/leaf-spring arrangement under the tail. Steering is via rack and pinion and it has disc brakes all around.
Look beyond the optional silver metallic paint on our example and there’s extensive use of unpainted dark grey plastic on all the external surfaces where hard-working vans are most prone to wear and tear, including the hubcaps, front/rear bumpers, grille, door-handles/mirror shells and along the sides.
Its work-focused exterior styling is nicely integrated, combined with an equally neat and functional interior design that offers a visually-pleasing combination of patterned fabric seat-facings and hard surfaces that blend different shades of grey with splashes of satin chrome and piano black.
We also like the feel and response of mechanical switches (rather than touchscreen prompts) for adjusting settings like cabin temperature, fan speed and media volume.
It comes ready for work with hard-wearing black plastic in the most vulnerable places for scrapes and dents, including the front and rear bumpers and down the sides. The same black finish can be found on the window surrounds, door handles, huge door mirrors (which would not look out of place on a Kenworth) and the housing for the high-mounted third brake light.
It’s a large vehicle measuring 5413mm long, 2050mm wide and, thanks to the conspicuously high roof line, stands 2522mm tall. So, like numerous rivals in this weight class, it can’t access most shopping centre and underground carparks.
The front-wheel drive chassis, with its 3450mm wheelbase and 12.6-metre turning circle, features a simple and rugged combination of coil-spring strut front suspension, four-wheel disc brakes, power-assisted rack and pinion steering and single-leaf/solid beam rear suspension. Long rubber bump-stop cones, attached to the underfloor above each end of the rear axle, provide extra support when the springs compress under heavy loads.
The steel bulkhead, which separates the cabin from the cargo bay, insulates the driver/passenger from cargo bay noise and doubles as a robust cargo barrier. Its window is large enough to allow the driver to make a quick over-shoulder glance at any time to check the load is secure.
Criticisms? The relatively small 5.0-inch media screen can make the reversing camera’s vision difficult to see in detail. The height adjustment on the driver’s seat, using two levers on the lower right side, is clunky to operate. And although the rear barn-door windows are heated, there are no wiper/washers, which we didn’t get to test in wet conditions, which is most unusual for Melbourne.
With its 2215kg kerb weight and 4100kg GVM, our test vehicle has a sizeable 1885kg payload rating.
It’s also rated to tow up to 2000kg of braked trailer and with its 6100kg GCM (or how it can legally carry and tow at the same time), that means it can tow its maximum trailer weight while hauling its maximum payload to ensure optimum versatility.
The cargo bay, which offers a cave-like 9.0 cubic metres of load volume and internal lighting front and rear, has internal dimensions of 3316mm length (with bulkhead), 1732mm width and 1719mm height.
So, with 1350mm between the rear wheel-housings, it can comfortably fit two standard 1165mm-square Aussie pallets or up to four 1200 x 800mm Euro pallets, held in place by a choice of 10 floor-mounted load-anchorage points.
The cargo bay is accessed through a single kerbside sliding door with a wide 1260mm opening, or symmetrical rear barn-doors with large handles on each pillar to assist operator access.
The barn-doors also have internal storage bins and open to a full 180-degrees to assist forklift and loading dock access. Thoughtfully, their hinge design also holds the doors firmly open at 180 degrees, to minimise the chance of wind gusts slamming them shut with potential injury to the operator.
There’s also plenty of cabin storage starting with two tiers of bins in each door, with the highest being spacious enough to hold large bottles.
There's also a deep shelf on the passenger side lower dash, a large lidded compartment in the central dash-pad and overhead shelves with lockable storage on the passenger side. Plus, the dash offers a total of eight cup/small-bottle holders.
The base cushion of the two-passenger bench seat is also hinged at the front, which allows it to tilt forward and provide access to a large hidden storage area beneath.
A crew of three can travel in relative comfort (for a commercial van that is) thanks to a central seating position that provides a sturdy hoop-handle for support, sufficient knee clearance from the dash even for tall people, and a reasonably flat and spacious floor area.
The cabin also features the latest next-gen 'MBUX' multimedia system with 10.25-inch touchscreen, which for the first time offers wireless connectivity for Apple CarPlay and Android Auto.
There’s also digital radio and enhanced functionality including an optional navigation upgrade with seven years of map updates.
The Boxer 160’s 1865kg tare weight and 3510kg GVM results in a sizeable 1645kg payload rating. However, we always quote kerb weights (full tank of fuel) rather than tare weights (10 litres of fuel) to keep things consistent.
So, in this case, adding the missing 80 litres of diesel (67kg) results in a kerb weight of 1932kg, which reduces the payload by the same amount to 1578kg. That’s still almost 1.6 tonnes which is more than ample for this category. It's also rated to tow up to 2500kg of braked trailer and, based on European figures at least, can do this with a full payload.
The cargo bay provides a competitive 11.5 cubic metres of load volume and 10 sturdy load-anchorage points. Its floor, which is 3120mm long and 1870mm wide with 1420mm between the wheel housings, can accommodate two 1165mm-square standard Aussie pallets or three 1200 x 800mm Euro pallets. There’s ample forklift access through the rear barn-doors with full 270-degree openings or sliding side doors with their big 1250mm openings.
The high roof cavity means even tall adults can stand inside with headroom to spare. It also provides a large and very useful open storage area over the driver’s cabin, which is ideal for storing ropes, straps, load-padding and any other gear a hard-working van might need.
Although the side doors and barn-doors are lined to mid-height, the cargo bay walls are unlined which leaves numerous cavities exposed that could make small items like pens, keys, phones etc disappear if they were dropped. The load floor is also unprotected.
Cabin storage options include upper and lower bins in each door, with the lower bins being wide and deep enough to hold several large bottles. There’s also a full-width map shelf that sits about forehead height for tall drivers, which is easy to access and can hold heaps of stuff.
The dashboard also has numerous storage choices including open shelves to the right of the steering column and underneath it, cup/small-bottle holders in the centre of the dash and on top a fixed clipboard with spring-loaded clamp. There’s also a glovebox with another large open storage bin below it plus even more storage, about the size of a baking tray, under the driver’s seat.
Our test vehicle is the 417CDI MWB (Medium Wheelbase) Panel Van with standard roof height, which comes equipped with a 2.0-litre, four-cylinder, turbo-diesel engine and nine-speed automatic transmission for a list price of $86,018.
Our example is fitted with a couple of factory options, including the 'Cargo Pack' ($2265) which comprises a two-passenger bench seat, solid cabin bulkhead with fixed window and side-entrance assist handle, wooden cargo bay load floor and floor-to-roof wall-trim using 5.0mm-thick wood panelling.
It also has optional 'High-Tech Silver' metallic paint ($2534) which combined with the Cargo Pack raises the total price to $90,817.
In addition to the latest model’s upgraded safety (see Safety) and comfort/convenience (see Design) features, our test vehicle comes standard with 16-inch steel wheels and 235/65 R16C tyres plus a full-size spare, keyless start, steering wheel paddles for manual shifting, multi-function leather steering wheel, three USB-C ports and two 12-volt sockets, side marker lights and heated exterior mirrors.
There’s also daytime running lights, a parking package with reversing camera and front/rear parking sensors, traffic sign assist, tyre pressure monitoring and lots more.
The Boxer 160 (which denotes its European horsepower or ‘PS’ rating) is available only with a 2.0 litre turbo-diesel engine and six-speed manual transmission, plus a choice of 4035mm long wheelbase or 3450mm standard wheelbase like our test vehicle, for a list price of $47,490.
It comes equipped with 15-inch steel wheels and 215/70 R15C tyres with a full-size spare, plus cargo bay bulkhead, hard-wearing rubber floor, 12-volt accessory socket and USB ports, height/reach adjustable steering wheel, two bucket seats with fold-down inboard armrests and lumbar adjustment and multimedia system with 5.0-inch touchscreen and sat-nav plus ample storage and more. There’s also AEB on the upgraded safety menu.
The only options available are three paint colours (Imperial Blue, Red and Aluminium Grey) in addition to our test vehicle’s standard Bianca White.
The (OM654) 2.0-litre, four-cylinder, turbo-diesel, which meets Euro 6 emissions standards using AdBlue, produces 125kW of power at 3800rpm with peak torque of 400Nm served between 1700-2400rpm. The nine-speed torque converter automatic offers the choice of sequential manual-shifting using the steering wheel-mounted paddles.
The 2.0-litre Blue HDI four-cylinder turbo-diesel engine, which meets the toughest Euro 6 emissions standard using AdBlue, produces peak values of 120kW at 3500rpm and 310Nm of torque at 1500rpm.
Peugeot claims this engine was tested for more than 10,000 hours, subjected to more than 1.3 million km of drive-testing and 16,000 thermal shock cycles (cold starting and accelerations), corresponding to 15 years of intensive use. In short, it should be tough enough. Transmission is a sweet-shifting six-speed manual.
The dash display was claiming average combined consumption of 9.5L/100km when we stopped to refuel at the completion of our 281km test, of which about one third of that distance was hauling a heavy payload (see Driving).
Our own figure of 11.7 (based on actual fuel bowser and tripmeter figures) was higher but still reasonable economy for a vehicle in this GVM class in mostly urban use.
So, based on our own figures, you could expect a ‘real world’ driving range of around 800km from its 93-litre tank, which has been enlarged from 71 litres as part of the latest upgrades.
Peugeot’s official combined average is a fanciful 6.4L/100km. The dash readout was claiming a more realistic 9.0L/100km when we filled the tank after 282km of testing, which included more than a third of that distance lugging its maximum payload.
However, our own figure calculated from fuel bowser and tripmeter readings came in at 9.9L, which is more than 3.0L/100km above the official figure. Even so, sub-10L economy is very efficient for a vehicle of this size, so based on our figures you could expect an excellent real-world driving range of around 900km from its big 90-litre tank.
Large handles on the doors and overhead shelves assist climbing aboard and there’s enough adjustment in the well-bolstered seat and leather-rimmed steering wheel to find a comfortable position.
Driver views from all angles are excellent thanks to well-designed mirrors along with cameras supported by active aids like blind-spot monitoring etc.
The cabin, with its high roof relative to seat height, has a spacious and airy feel and all controls are reasonably intuitive and easy to reach.
Unladen ride quality is surprisingly supple for a vehicle with a 6.0-tonne-plus GCM rating, combined with excellent steering feel that strikes a fine balance between minimal turning effort at low speeds (for loading etc) and firm handling response at higher speeds.
The drivetrain is also energetic, pulling strongly and cleanly from 1000rpm even though its maximum torque is tapped higher in the 1700-2400rpm zone. The automatic transmission has admirable refinement, with near-seamless shifting between its nine ratios.
The Sprinter is also impressively quiet at speeds up to 80km/h. Tyre and wind noise (the latter mainly around the large door mirrors) naturally increase at highway speeds, but remain far from intrusive. And with the engine requiring less than 2000rpm to maintain 110km/h, it’s well-suited to highway work.
To test its load-carrying ability, we forklifted 1.3 tonnes into the cargo bay which with driver equalled a payload of 1.4 tonnes. That's still almost half a tonne less than its limit.
Not surprisingly, it handled this load with ease, as handling and braking were largely unaffected and the ride quality became smoother thanks to such a big increase in sprung weight. Even so, the rear springs only compressed about 30mm.
It easily conquered our 13 per cent gradient, 2.0km-long set climb at 60km/h with this load onboard, as the auto downshifted to fourth gear to tap maximum torque when hauling this load to the summit.
Engine-braking on the way down, in a manually-selected second gear, wasn’t as robust but not unexpected given a 2.0-litre engine trying to restrain 1.4 tonnes of payload on a steep descent. Even so, the quartet of disc brakes efficiently kept speeds in check.
Overall, it was an impressive performance. However, we did note that the speed sign recognition function was not working for the duration of our test. And some welcome enhancements would be a driver’s left footrest and a fold-down inboard armrest for the driver’s seat, as fitted to its smaller Vito sibling.
You sit up high with the huge windscreen providing a commanding view of the road ahead. Clear eye-lines to the large door mirrors (with wide-angle mirrors in their lower thirds) provide ample coverage of side and rear traffic.
Vision through the central rear-view mirror is also relatively clear compared to the cluttered views found in numerous rivals we’ve tested. The join of the barn-doors obscures the mirror’s central portion, but the driver still has a good view of what’s behind.
The fold-down inboard arm-rests combined with the door contours provide balanced support for arms and elbows to reduce strain on neck and shoulders. This support is particularly good for the driver, as it also allows your hands to rest comfortably on the steering wheel.
There’s negligible cargo bay noise thanks to the bulkhead. However, engine noise is noticeable and tyre noise can be quite intrusive, particularly at highway speeds on coarse bitumen surfaces. Cruising in top gear results in a fairly relaxed 2100rpm at 100km/h and 2300rpm at 110km/h.
The engine, with maximum torque at 1500rpm, has good all-round performance and pulling power under heavy loads, but lacks the sharper throttle response of some rivals. Even so, the manual gearshift has a light but well-defined action combined with a light clutch pedal weight.
Steering is nicely weighted and the quartet of disc brakes have plenty of bite. Handling and stability are also good regardless of load. The rear suspension tuning is commendable when running without loads on bumpy roads, providing a surprisingly smooth ride given spring rates that are designed to cope with 1.5 tonne-plus payloads.
Our only gripes are that the driver’s seat’s adjustable lumbar support presses too firmly against the spine for our liking, even on its softest setting. We also detected a couple of rattles and squeaks on bumpy roads, which sounded like they were coming from the dashboard area.
ANCAP ratings do not apply to Heavy Commercial vehicles. Even so, in addition to the Sprinter’s existing long menu of passive and active safety features, the latest range adds significant enhancements as standard equipment including thorax-protecting airbags for driver and passenger, lane-keeping assist, traffic sign assist, rain-sensing wipers, tyre pressure monitoring and a parking package with reversing camera and front/rear sensors.
Also new is ‘Moving Off Information Assist’ which utilises a camera mounted in the grille plus six ultrasonic sensors to monitor an area 3.7 metres in front of the steered direction of the vehicle and 0.5 metres to the side.
This automatically activates at start-up and remains active up to 10km/h. So, if a road user is detected in the monitored area, the driver is alerted by audible and visual signals.
The latest range also introduces ‘Sideguard Assist’ which provides extended detection in the blind-spot on the passenger side. It activates when the vehicle is stationary and at low speeds, providing an extra set of eyes during parking, low-speed manoeuvring and traffic congestion.
There’s no ANCAP for this vehicle segment but the Boxer would probably score well if there was thanks to the latest features like video autonomous emergency braking, forward collision warning, lane-departure warning, LED daytime running lights, reversing camera, rear parking sensors and more. There’s also driver and passenger front and side-curtain airbags.
Warranty is five years/250,000km whichever occurs first and includes a roadside assist support package.
Scheduled servicing is every 12 months/40,000km. Pay-as-you-go capped-pricing for the first five scheduled services totals $5905, or a pricey average of $1181 per year. Service plans are also available.
The Boxer is covered by Peugeot's five years/200,000km warranty and scheduled service intervals of 12 months/20,000km, whichever occurs first. Capped-price servicing applies for the first five scheduled services with a total cost of $3445 valid until June 30, 2020.