The fact that the engine starts with starter fluid suggests that there’s something wrong with the fuel pump system that is not getting fuel to the injectors in sufficient quantity to start the engine. Air in the fuel rail can cause this problem, so the first step is to bleed the injection system to remove any air.

Does the problem only happen when the engine is cold? If so, you might have a problem with the engine’s glow plugs. These are designed to pre-heat the combustion chambers to allow the diesel to ignite in a cold engine. But starter fluid can be a lot more volatile than diesel and doesn’t need glow plugs to set it off. Which could be why it will start on the fluid, but not normally.

From there, you need to look at things like the injectors themselves, fuel filters and leaks anywhere in the system that could be allowing the fuel pressure to bleed off between starts.

Ssangyong owners rarely say anything negative about their cars, all comments we have had have been positive. Ssangyong has warned against using bio-diesel, so take that advice on board and use regular diesel. Otherwise it’s a good car and good value-for-money.

FIRST, the fuel consumption is clearly good, so that's a plus. Your gripes are typical of what you can experience with a smallish outfit that doesn't have the clout, and sometimes the willingness, to press the factory to get things fixed. Adding to your possible woes is the change in local distributors to Sime Darby, the Peugeot distributors for Australia. I'd guess the old distributors have little interest in fixing problems like yours and the incoming distributor may have little more interest in fixing problems left over from the old people.