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The 2015 BMW 328i range of configurations is currently priced from $18,500.
Our most recent review of the 2015 BMW 328i resulted in a score of 8 out of 10 for that particular example.
Carsguide https://www.carsguide.com.au/authors/peter-barnwell Peter Barnwell had this to say at the time: This is a fabulous car to look at, sit in and drive. Sharply priced, it has what many would argue is the perfect combination: rear-wheel-drive and a punchy straight six-cylinder engine.
You can read the full review here.
The 2015 BMW 328i carries a braked towing capacity of up to 1600 Kg, but check to ensure this applies to the configuration you're considering.
The response of carmakers amazes me at times. VW's current problem with its diesels is enough to tell you that some carmakers don't care about their customers once they've bought their cars and taken them home. It seems they then don't exist. BMW's response to you smacks of this attitude; I'd call it arrogance. It's not acceptable, as you say. Take the car back to the dealer and park it in their driveway and tell them to put up with it, or justify to your satisfaction that it is something inherent in all their cars. It sounds to me like it could be a bush problem, or a shock absorber issue. Whatever the cause it should be fixed.
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The BMW 3 Series 328i 2015 prices range from $19,140 for the basic trim level Sedan Base to $34,650 for the top of the range Wagon Sport Line.