Browse over 9,000 car reviews
What's the difference?
It’s about time for a change. Since the beginning of the EV era, Tesla has been the dominant name, and not without good reason.
Tesla made electric cars popular, cool, and above all, accessible. To this day, the Model 3 and Model Y remain excellent purchases in their respective categories.
And yet, the tide seems to be turning. Many buyers haven't been thrilled by Elon Musk's antics, how popular the Tesla brand has become or maybe they never liked the look and feel of Tesla to begin with.
For those prospective EV buyers, it looks like BYD is set to be the next big thing in electric cars.
Offered at a far more accessible price-point, the Chinese brand still stands out with its distinctively styled vehicles and innovative features.
And the new car we’re looking at for this review, the Dolphin hatchback, could be the one to elevate the brand to the levels of popularity and recognition Tesla currently enjoys.
At the time of writing, it was also the most affordable electric car you can buy in Australia. But is it more than that? Read on to find out.
In 15 years as a car reviewer there have been plenty of super luxurious cars and there has been plenty of people moving. But not many super luxurious people movers. Until now. Until the Lexus LM 500h.
This people mover costs a quarter of a million dollars. And if that caught your attention you probably also want to know what that buys you. My family and I found out when we lived with the LM 500h Ultra Luxury for a week.
Chinese manufacturers have been impressing us lately with the strides they’ve been making, and BYD is no exception with its Dolphin.
Not only does this hatch help bring the price down for prospective EV buyers, but it leaves a solid impression of a cohesive, well-built car, which is also quite a bit of fun to drive.
It’s not the fastest, nor is it the most practical, and there are a handful of downsides to its design and software, but when it comes down to it, this is simply a great value entry-level electric car.
The Lexus LM 500h is luxurious, comfortable, practical, easy to drive and expensive. While it may appear to be the ultimate family car, with only four seats it's limited in terms of how many kids and their friends you can carry. On top of that, the privacy screen introduces accessibility issues to the kids you wouldn't encounter on other vehicles. If you are thinking of a Lexus people mover as your next family car I'd suggest looking at the LM 350h which has seven seats and no privacy screen. If you’re looking at a business class executive van the LM 500h would be perfect.
You wouldn’t know it in Australia, but BYD has a huge and diverse range of vehicles with lots of different styling approaches in its home market of China.
The cars we get here, though, consisting of this Dolphin hatch, the Atto 3 small SUV, and the upcoming Seal sedan all seem to share more or less the same curvy, futuristic theme.
Contemporary touches on the exterior of the Dolphin include the bar light and full ‘Build Your Dreams’ typeface embedded in the rear, the blocky gloss black alloy wheels (17-inch on the Premium we tested), the two-tone colour scheme, and of course, the grille-free face.
Short overhangs and a tall body seal the EV deal, with the Dolphin looking closest in its aesthetic to something like the Volkswagen ID.3 than anything else on the market. It perhaps won’t be for everyone - it’s a little more experimental than the more conventional look worn by the MG4 - but then, for others this distinctiveness may be a selling point.
The interior look and feel is the biggest surprise. Somehow, the Dolphin, despite being more affordable than its larger Atto 3 sibling, feels a cut above when it comes to its design theme and build quality.
The weirdly organic touches designed to mimic muscle fibres in the Atto 3 have been traded out in favour of something a bit slicker.
I really like the material choices here. The use of neoprene across the lower half of the dash, in the doors, and down the centre of the seats feels a lot less pretentious than the standard synthetic leathers you usually get at this price-point, and there’s an agreeable mix of plastics as well as gloss and matt finishes.
The nods to this car’s name which are present are a bit more toned down and fit with the design in a more subtle way.
The floating door handles, designed to resemble a fin, are a much nicer piece than the weird rotary ones in the Atto 3, and the wavy touches across the top of the dash aren’t too in-your-face and add an element of intrigue. I like it much more than I expected to.
It’s clear this space is designed around the giant multimedia panel, for better or worse. It looks spectacular, it’s nice and sharp, and the software, which looks as though it’s trying to emulate Tesla, does a pretty good job.
It’s quick, sharp, colourful, and has nice large iconography to jab at while you’re on the move, although some of the driving settings are ambiguously labelled and require clicking through to a sub-menu to alter. You’d get used to it, but it isn’t as slick as a Tesla operating system.
It also rotates, because of course it does, although one quirk I found with this is the polarised coating on the screen made it impossible to see when in portrait mode if you were also wearing polarised sunglasses.
Also, Apple CarPlay doesn't work in portrait mode. A gimmick? You decide.
The floating physical rotary controls jutting out below are a also a brilliant little piece of design. On one side you have your gear shifter, and on the other you’ve got your volume control, between them there are core functions, an on/off switch and an auto button for the climate, as well as the hazard light and drive mode controls.
It would be nice to also have a fan speed and temperature toggle, as these functions can only be used through the touchscreen, but there are worse offenders for clumsy climate controls on the market.
The LM 500h doesn't look real. More like a concept vehicle with its vertical face wearing that enormous grille. Feels like if you watched it for long enough you’d catch it transforming into some kind of robot. Yet, at the same time its styling is elegant and prestigious.
I have a confession to make. I used this Lexus as my office. Its interior is that comfortable and spacious. I'm also a parent and there were times where it was the quietest place to get some work done.
It also let me observe people's reactions as they walked past with their dogs not knowing what was going on inside behind those tinted windows. The people that noticed were clearly car enthusiasts as they knew what they were looking at and couldn't pass without gaping it awe.
The LM 500h’s interior is superbly plush with thick carpets, beautiful copper metallic trim and nappa leather seats.
As I’ve said, the cockpit up front is less luxurious than the extravagant first class section in the back behind that dividing wall.
And yes, I’ve seen large screens before but nothing that stretches the width of the vehicle.
The clever design bits don’t end with the controls and themed motifs, either. While the Dolphin’s cabin feels a bit smaller than many of its rivals (because, physically, it is), efforts have been made to make it a versatile space.
There are plenty of little storage areas throughout. There’s the floating one below the touchscreen, which suits wallets and sunglasses. There’s one with a roll-out cover set low below the controls which is good for smaller objects you don’t want moving around the cabin.
A large cubby is located underneath the armrest between the two seats for bigger objects and a slick wireless phone charger cut out from the top.
The two centre bottle holders are a little small, as are the cut-outs in the doors, so if you’re negotiating with an XL takeaway soft drink you might run into trouble.
The dark theme for the interior in our car doesn’t help the more closed-in feel, but the standard panoramic fixed sunroof (mercifully with a rolling shade) helps to keep the space airy.
I found it easy to set up my driving position, another clever touch being the little digital instrument panel perched on the steering column, so no matter how you adjust it you can always see it.
I was a little concerned the rear seat would be tiny, because this car doesn’t look big from the outside, but I was most definitely wrong.
Behind my own seating position, at 182cm tall, I had leagues of knee room and plenty of space for my feet thanks to the flat floor. I also had sufficient but not stellar headroom, and the soft-touch materials continue into the doors and seat trim.
I will say, the abundance of synthetic leather is much more evident for rear passengers, but it feels like a minor complaint.
Again, the bottle holders in the doors are tiny, but at least the ones in the drop-down armrest are generous. The middle seat is very useful thanks to the flat floor, although there are no adjustable air vents for rear passengers.
The backs of the front seats have a variety of pockets in different shapes and sizes, and there are USB-C and USB-A ports on the back of the centre console, alongside a bizarre centre bottle holder which is on an angle.
Boot space is 345 litres if you move the false floor to its lowest position. I was just able to squeeze in the three-piece CarsGuide luggage set with a bit of fiddling around.
With the second row down, room expands to 1310L, and you can bring the false floor up in the boot to make the load area flat.
The space underneath is quite good for storing charging cables and such, but keep in mind the Dolphin doesn’t offer additional frunk storage.
What it does offer is a vehicle-to-load adapter, which lets you power household appliances via its external charging port. Neat, and rare at this end of the EV market.
You might be able to take Lexus out of Toyota but it's very hard to take Toyota out of Lexus and this particularly applies to the practicality of the LM 500h.
Every day I discovered new compartments, tray tables and storage areas. There are so many cabinets, lockers and hidey holes that we almost left my belongings (an entire family of plushie toy capybaras) behind because there are so many places to check.
Of course, I'm talking about the rear compartment here because up front there's not much storage. In fact, it proved to be quite a problem in that I had nowhere to put my bag with somebody sitting next to me and no area behind the front seats to stow it, either.
Talking of seats, the LM 500h only has four of them, with two up front and two in the rear. Up front, the seats are supportive and large, but the rear seats - those are, well... have a look at the images.
We’re talking two large captain's chairs that look as though they’ve been removed from the first class section of a plane.
And while this might be suitable for businesses shuttling a couple of executives to and from meetings, for a family, even with two children, the extra couple of seats a third row offers would come in handy.
The LM 350h has seven seats over three rows and no privacy screen. A far better choice for families.
For device charging there are USB ports up front and in the rear. There are wireless phone chargers for those in the back seats but not up front.
The LM 500h has a cargo capacity of 752 litres with all seats in place.
Yep. This is the new cheapest electric car you can buy in Australia. This title is a frequently moving target, but again, at the time of writing, the entry-level Dolphin variant, at $38,890, before on-road costs and state-based incentives, undercut the MG4 by just $100, and the GWM Ora by $1100.
Importantly, its starting price is now in the realm of relevant combustion rivals. For similar money, you can hop into a high-spec Corolla (ZR Hybrid $39,100) for example, so this is the first time electric cars have become so affordable for the average consumer.
There are two Dolphin variants for now. The entry-level Dynamic, and the top-spec Premium. Both share more or less the same standard equipment levels, although they are differentiated by having different battery sizes and electric motor outputs.
You can’t talk electric car value without talking range, but thankfully, despite its low price, the Dolphin delivers on this front.
The base car scores a 44.9kWh battery, granting it a 340km WLTP-certified driving range, while the top-spec Premium ups this to a 60.5kWh unit, delivering a more substantial 427km range.
The entry battery is more than enough for city commuters, while the larger battery is enough to suit intercity freeway drives.
There are also plenty of longer-range EVs on the market, the Polestar 2 and Tesla Model 3 being chief among them, but for a vehicle at this price and in this market segment, the Dolphin is a huge improvement on some mainstream offerings, like the Mazda MX-30 and Nissan Leaf which can’t offer the same price-to-value ratio.
A lot of BYD’s ability to provide such an appealing price and driving range is down to its battery technology.
Unlike other automakers which need to buy batteries from suppliers, BYD designs and builds its own batteries, using an LFP chemistry which is cheaper and uses fewer scarce materials while offering economies of scale as well as the exact right size and form factor for its vehicles.
If this leaves you thinking the Dolphin must be sub-par when it comes to standard inclusions, you can think again, because this car also delivers with 16-inch alloys, LED headlights and tail-lights, a massive 12.8-inch multimedia touchscreen with built-in nav as well as Apple CarPlay and Android Auto connectivity, a wireless phone charger, electrical adjust and heating for the front seats, keyless entry with push-start ignition, climate control, and a comprehensive suite of active safety items.
Not bad at all, and the interior blend of neoprene and synthetic leather feels a bit nicer than the base MG4's cabin, for example.
The Dolphin might be as cheap as it gets when it comes to an electric car, but the value on offer here speaks for itself.
The Lexus LM 500h sits at the top of its range and is without a doubt one of the most expensive people movers on Earth with its list price of $220,888.
As you would imagine the standard features list is as extensive as it is extravagant.
For starters, while the regular LM 350h has two rows of seating in the rear (seven seats all up, including the front two), the 500h has the third row removed and just two super luxurious and enormous fully reclining seats fill the entire space. It’s like a theatre back there.
That theatre theme keeps going with a media screen in the back so large it stretches the width of the vehicle. Seriously, it's a 48-inch screen to watch movies or connect to your device.
The sound system is probably the best I’ve experienced - a spine tinglingly incredible 23-speaker Mark Levinson set-up.
What else can I tell you? Those rear seats are upholstered in beautifully soft semi-aniline leather. They’re heated and ventilated with a massaging function and... ridiculously comfortable.
There’s four-zone climate control, windows which have an electronic shade that turns the glass opaque, there are wireless phone chargers in the doors and carpet throughout so thick you sink down into it as you step inside.
Our LM 500h was upholstered in the 'Solis White' leather which also brings contrasting and mesmerising copper metallic trim.
Oh, and there’s a wall with an electric glass screen that can be raised or lowered to separate the rear passengers from the driver.
I should have mentioned this earlier. The kids loved it, but these parents spent a lot of time telling the 10- and three-year old not to put the screen up again.
The rear occupants, aka the kids, can also lock the screen in place. Which they did, and so sound proof is the dividing wall that we can only just hear their uproarious laughter.
Up front, the cockpit is comfortable but it’s clear all the space and luxury is for those being driven around.
Still, the front seats are leather with heating and ventilation, there’s a 14-inch media screen and 12.4-inch digital instrument cluster, plus a head-up display. Sat nav, Apple CarPlay and Android Auto are also standard.
There’s the choice of two powertrains for the Dolphin. Both are single-motor front-wheel drive set-ups.
The base Dynamic can make use of 70kW/180Nm which sounds underpowered to me, but the car we tested for this launch review was the Premium which offers a much healthier 150kW/310Nm.
As well as the increase to battery capacity the Premium upgrades the suspension to a rear multi-link set-up.
While the base car seems like such a value buy, the increase in power, ride quality, and range seems to justify stretching to the Premium if your budget allows.
The LM 500h is a petrol-electric hybrid with a 2.4-litre four-cylinder turbo-petrol engine which makes 202kW/460Nm and works in concert with two electric motors.
The front motor makes 64kW/292Nm and the rear makes 76kW/169Nm. The combined maximum power output of the two motors and the petrol engine is 273kW.
The LM 500h is all wheel-drive and has a six-speed automatic transmission.
As previously mentioned, each variant also gets its own battery capacity. The entry-level Dynamic offers a 44.9kWh battery and 340km of driving range, while the top-spec car offers a 60.5kWh unit with a driving range of 427km.
Charging on a fast DC unit maxes out on 60kW for the Dynamic or 80kW for the Premium.
This sounds slow, with many rivals offering in excess of 100kW charging at a minimum, but because the Dolphin’s battery sizes are so trim, it still means an 80 per cent charge will arrive in a little over half an hour.
On the slower AC charging standard, the max speed is a disappointing 7.0kW. For a fully electric car, we prefer to see at least 11kW as it makes it worthwhile to plug-in to an AC unit at a shopping centre to add roughly 70 - 100km of range an hour.
Because the Dophin is also quite efficient, though, you can still expect about 50km an hour to be added on this charging standard.
Official energy consumption for the Premium as-tested is 14.2kWh/100km, and we saw an impressive 14.1kWh/100km on our brief test program, making it one of the more efficient EVs I’ve ever driven.
Lexus says after a combination of urban and open roads the LM 500h should use 6.6L/100km. In our own testing we found consumption was higher at 9.4L/100km.
Worth noting my driving environment was mainly a hilly suburban one filled with school drop offs. Achieved some personal bests this week, with one long run to Sydney’s outskirts, only to return in nightmarish peak hour traffic.
Premium (95 RON) fuel is required and the tank size is 60 litres. In theory the driving range is a smidge more than 900km, which drops to around 640km using our real-world average.
The Dolphin is immediately impressive. From the get-go I was greeted with a feeling of quality from the car in ways I didn’t expect. The steering feels nicely balanced and not too artificial like it can be on some EVs, while the interior is refreshingly ergonomic.
The ride might be the Dolphin’s most impressive trait, with a feeling of balance across both axles, and a spritely feel to the whole car.
It is trim for an EV, with a kerb weight of 1658kg, which no doubt helps the steering feel, and the efficiency.
As it is, I didn’t experience the kind of crashing and wallowing many EVs suffer from on larger bumps, and smaller bumps seemed to be filtered out with ease.
It even feels nicely balanced in the corners, pairing nicely with the great steering feel which is not something we’ve come to expect from Chinese cars.
The motor is also willing, with software tuning keeping power delivery on the right side of overwhelming, although the warm-hatch equivalent's seven second 0-100km/h sprint time is a hint at what it’s capable of.
Unfortunately, it is let down by a pretty sub-standard factory tyre package. The LingLong Comfort Masters are designed for the Dolphin, complete with little Dolphin markings on them, but are hardly inspiring for traction when you plant the accelerator or tip it into a corner with enthusiasm.
They are better than the pretty much no-name Atlas Batman A51 tyres which came on the Atto 3, but even MG has wised up to putting tyres from renowned manufacturers on its Australian-delivered cars.
The Dolphin is also easy to park, thanks to its excellent surround camera suite and tight footprint, but visibility out of the tiny rear window is limited and made worse by the huge headrests for the outboard back seats.
In terms of electric driving characteristics the Dolphin offers two levels of regen braking, one which is virtually non-existent, and another mild tune.
Surprisingly, there’s no single-pedal mode, and the Dolphin leans on blended braking more than some of its rivals. It feels a lot more traditional to drive in this sense, so may be well suited to someone hopping out of a combustion car.
The drive modes are quite dramatic, with 'Eco' mode limiting motor torque and even switching off the climate control, while 'Sport' will make bouts of wheelspin a bit too easy by upping the response time from the motor. I found it best to stick to the nicely-balanced 'Normal' setting.
Tl;dr? The Dolphin is impressive. It’s responsive, relatively light, and has a sense of quality to it through its great ride and decent handling. Not bad for the cheapest EV in Australia.
Quite simply, driving the LM 500h is like piloting a limousine on stilts. Superbly comfortable, but with an elevated driving position that offers outstanding forward and side visibility, the LM 500h is an easy vehicle to drive for long periods of time.
A digital rear vision mirror means visibility behind is good and unobstructed by the privacy screen or the seats.
The drawbacks are down to the lack of space up front, with the driver’s chair limited in its ability to recline or slide back due to the bulkhead behind it.
And that's compounded by the lack of cabin storage for bags if the front passenger seat is taken.
As for the rear passengers there aren't many people movers offering this level of comfort, except perhaps the Zeekr 009.
Variable suspension that adjusts continuously keeps the vehicle composed and provides a high level of comfort for those in the rear. At the same time, the LM stays nice and flat through roundabouts while remaining civilised over speed bumps.
And then there's the acceleration, which, while not supercar-like is incredibly brisk for a van. The all-wheel drive system provides outstanding traction in wet and slippery conditions, too.
Our family used the LM daily for everything from school runs to shopping trips and weekends away and not only was it fun to drive, our lucky rear passengers enjoyed sitting high and being able to see clearly out their windows along with the luxury of a giant movie screen.
The Dolphin was recently awarded a maximum five-star ANCAP safety rating and is equipped with seven airbags and a robust list of active safety gear.
There’s auto emergency braking, lane keep assist, blind-spot monitoring, driver attention alert, rear cross-traffic alert, front cross-traffic alert, traffic sign recognition, and adaptive cruise control.
It’s one thing to have great active safety items, it’s quite another to calibrate them well so they don’t interfere with the driving experience.
The Dolphin does okay on this front. I found the lane keep system could occasionally be alarmingly heavy-handed, although it activates less than the very annoying system on my Haval Jolion long-termer.
The pre-collision alert also triggered several times due to parked cars on the side of the road, but turning down the sensitivity seemed to solve this problem.
Also included is an excellent 360-degree camera suite, ISOFIX points on the rear outboard seats, a ‘child presence detection’ system, which apparently sounds a warning if you leave a child in the back seat, and turns the air conditioning on if you ignore it, and there's even a tyre pressure monitoring system to top it off.
The Lexus LM 500h is yet to be tested by ANCAP so it doesn't have a safety assessment score. There is, however, a high level of safety tech onboard including AEB which can detect pedestrians, cyclists, motorcyclists and other vehicles, emergency steering assist, lane keeping assistance, road sign recognition, rear cross-traffic alert, front and rear parking sensors as well as six airbags.
For child seats there are ISOFIX points and top tether anchor mounts on the two rear seats. We have a forward facing child seat and found it easy to install.
A space-saver spare wheel is located under the boot floor.
The Dolphin is covered by a six-year or 150,000km warranty, which beats a lot of mainstream rivals for its duration, but not its distance.
In the EV segment it plays in, though, things are a bit tougher, as its primary Chinese rivals, GWM and MG, are offering seven year and unlimited kilometre warranty promises.
Service pricing is available all the way out to 96 months or 160,000km, averaging $299 per year for the duration, which is pretty good.
Many rivals are offering free servicing for several years, and there are also many electric cars which only need to see a shop once every 24 months or 20,000km, compared to the Dolphin’s more traditional 12 month intervals.
Lexus covers the LM 500h with a five-year, unlimited kilometre warranty.
The Lexus Encore Platinum program is complimentary for LM owners for three years, providing 24-hour roadside assist, a loan vehicle or pick-up/return service at service time, 'On Demand' vehicle evaluation options, valet and airport parking benefits as well as exclusive offers and event opportunities.
Servicing is recommended annually or every 15,000 kilometres, and impressively, pricing is capped at $695 per service over five years.