Browse over 9,000 car reviews
What's the difference?
Citroen's C4 Cactus made quite an impression. A polarising machine, it was the Frenchest French car for ages which translated into almost no local sales but admiration for the bravery of those who signed it off.
It did quite well in its home market though and its designers took note. When the company turned its attention to a smaller SUV based on the C3 hatchback - complete with the baffling Aircross name - the Cactus was an obvious inspiration.
With the Hyundai Venue on the scene - as well as a wealth of larger machines at lower prices - the Citroen C3 Aircross needs to be good to justify a big sticker price.
In 15 years as a car reviewer there have been plenty of super luxurious cars and there has been plenty of people moving. But not many super luxurious people movers. Until now. Until the Lexus LM 500h.
This people mover costs a quarter of a million dollars. And if that caught your attention you probably also want to know what that buys you. My family and I found out when we lived with the LM 500h Ultra Luxury for a week.
It's a good car, no question. Individuality is key to Citroen's brand appeal and you get that, too. A comfortable cabin, plush ride and hot damn, it's way too expensive, which is a crying shame. You could argue - as Citroen's product planners probably have - that it doesn't help to offer one in the mid-$20K mark because it won't make much money because so few people will buy it. Drop it at a premium, only lose a few opportunistic buyers but make more money per unit with committed fans? Why not, I guess?
Like most French cars, I'm glad it exists for weird French car fans like me to consider.
The Lexus LM 500h is luxurious, comfortable, practical, easy to drive and expensive. While it may appear to be the ultimate family car, with only four seats it's limited in terms of how many kids and their friends you can carry. On top of that, the privacy screen introduces accessibility issues to the kids you wouldn't encounter on other vehicles. If you are thinking of a Lexus people mover as your next family car I'd suggest looking at the LM 350h which has seven seats and no privacy screen. If you’re looking at a business class executive van the LM 500h would be perfect.
As you might imagine, it's an individual design. Lots of Cactus cues, like the roof rails, bluff front end and stacked headlights Hyundai, uh, appropriated for the Kona. Curiously, no 'airbumps' along the side despite the C3 hatch having them...
The 17-inch wheels somehow look tiddly given the airspace over the wheels and I can report that black is not really this car's colour, even with the contrasting white roof and weird Mazda 121 Shades special edition venetian blind treatment on the quarter window. Bit of an '80s throwback there for you.
Lots more Cactus inside though, starting with the brilliant front seats, squared-off steering wheel and funky air vents. The little tray on top of the glove box is good, but it isn't rubber-lined, so that's annoying.
The Top Gun handbrake is hilarious but apart from the texturing of the fabric on the seats, it's a tad dark below the windowline.
The LM 500h doesn't look real. More like a concept vehicle with its vertical face wearing that enormous grille. Feels like if you watched it for long enough you’d catch it transforming into some kind of robot. Yet, at the same time its styling is elegant and prestigious.
I have a confession to make. I used this Lexus as my office. Its interior is that comfortable and spacious. I'm also a parent and there were times where it was the quietest place to get some work done.
It also let me observe people's reactions as they walked past with their dogs not knowing what was going on inside behind those tinted windows. The people that noticed were clearly car enthusiasts as they knew what they were looking at and couldn't pass without gaping it awe.
The LM 500h’s interior is superbly plush with thick carpets, beautiful copper metallic trim and nappa leather seats.
As I’ve said, the cockpit up front is less luxurious than the extravagant first class section in the back behind that dividing wall.
And yes, I’ve seen large screens before but nothing that stretches the width of the vehicle.
Even for a little car, the Aircross could do better. The lack of a proper cupholder provision for the car - a solitary spot at the rear of the centre console - is mildly baffling until you remember that this car is from France. The French hate a cupholder but, obviously, you can fit wine bottles in the doors.
It's worth repeating just how comfortable and supportive the front seats are on any given journey. Broad but supportive and somehow perfectly sprung, I would cheerfully rip out most other front seats and replace them with these.
The rear seats are less of these things and anyone who forces anyone to use the middle seat should be ashamed of themselves. The headroom is good back there, though.
The boot is a big one for the size of the car, swallowing 410 litres and expanding to 1289 litres with both rear seat sections folded.
You might be able to take Lexus out of Toyota but it's very hard to take Toyota out of Lexus and this particularly applies to the practicality of the LM 500h.
Every day I discovered new compartments, tray tables and storage areas. There are so many cabinets, lockers and hidey holes that we almost left my belongings (an entire family of plushie toy capybaras) behind because there are so many places to check.
Of course, I'm talking about the rear compartment here because up front there's not much storage. In fact, it proved to be quite a problem in that I had nowhere to put my bag with somebody sitting next to me and no area behind the front seats to stow it, either.
Talking of seats, the LM 500h only has four of them, with two up front and two in the rear. Up front, the seats are supportive and large, but the rear seats - those are, well... have a look at the images.
We’re talking two large captain's chairs that look as though they’ve been removed from the first class section of a plane.
And while this might be suitable for businesses shuttling a couple of executives to and from meetings, for a family, even with two children, the extra couple of seats a third row offers would come in handy.
The LM 350h has seven seats over three rows and no privacy screen. A far better choice for families.
For device charging there are USB ports up front and in the rear. There are wireless phone chargers for those in the back seats but not up front.
The LM 500h has a cargo capacity of 752 litres with all seats in place.
A perennial Citroen problem is the price - at $32,990, the tiny SUV is doing battle with cars that are really a size up, coming in closer in size to the Venue than, say, the ASX.
That Yaris Hybrid price (we're all still reeling from that number) scores you a 17-inch alloys, a six-speaker stereo, climate control, front camera, reversing camera, keyless entry and start, front and rear parking sensors, cruise control, sat nav, halogen headlights (yep, you read that right), head-up display, leather wheel and shifter, auto parking, auto wipers and headlights, wireless charging pad and a space-saver spare.
The central touchscreen is annoying in that there are almost no hardware switches for functions like climate control. The software is a bit on the slow side, too, but you do get Android Auto and Apple CarPlay. The stereo is fine.
The Lexus LM 500h sits at the top of its range and is without a doubt one of the most expensive people movers on Earth with its list price of $220,888.
As you would imagine the standard features list is as extensive as it is extravagant.
For starters, while the regular LM 350h has two rows of seating in the rear (seven seats all up, including the front two), the 500h has the third row removed and just two super luxurious and enormous fully reclining seats fill the entire space. It’s like a theatre back there.
That theatre theme keeps going with a media screen in the back so large it stretches the width of the vehicle. Seriously, it's a 48-inch screen to watch movies or connect to your device.
The sound system is probably the best I’ve experienced - a spine tinglingly incredible 23-speaker Mark Levinson set-up.
What else can I tell you? Those rear seats are upholstered in beautifully soft semi-aniline leather. They’re heated and ventilated with a massaging function and... ridiculously comfortable.
There’s four-zone climate control, windows which have an electronic shade that turns the glass opaque, there are wireless phone chargers in the doors and carpet throughout so thick you sink down into it as you step inside.
Our LM 500h was upholstered in the 'Solis White' leather which also brings contrasting and mesmerising copper metallic trim.
Oh, and there’s a wall with an electric glass screen that can be raised or lowered to separate the rear passengers from the driver.
I should have mentioned this earlier. The kids loved it, but these parents spent a lot of time telling the 10- and three-year old not to put the screen up again.
The rear occupants, aka the kids, can also lock the screen in place. Which they did, and so sound proof is the dividing wall that we can only just hear their uproarious laughter.
Up front, the cockpit is comfortable but it’s clear all the space and luxury is for those being driven around.
Still, the front seats are leather with heating and ventilation, there’s a 14-inch media screen and 12.4-inch digital instrument cluster, plus a head-up display. Sat nav, Apple CarPlay and Android Auto are also standard.
One of the great engines in mass-produced road cars today has found its way under the bonnet of the Aircross. Peugeot-Citroen's 1.2-litre three-cylinder turbo is a cracking engine, serving up 81kW/205Nm through a six-speed Aisin-sourced auto to the front wheels.
While the 11.8-second dash to 100km/h is, uh, leisurely, the torque figure means that on the move it's not as sluggish as that number or its 1200kg kerb weight would suggest.
The LM 500h is a petrol-electric hybrid with a 2.4-litre four-cylinder turbo-petrol engine which makes 202kW/460Nm and works in concert with two electric motors.
The front motor makes 64kW/292Nm and the rear makes 76kW/169Nm. The combined maximum power output of the two motors and the petrol engine is 273kW.
The LM 500h is all wheel-drive and has a six-speed automatic transmission.
Citroen claims a handy 6.6L/100km on the combined cycle and my week with the fizzy Frenchie included a trip over the hills and far away as well as a lot of suburban running.
The digital display on the dashboard read 7.3L/100km, which isn't bad going without stop-start. It does require 95 RON premium fuel, though.
Lexus says after a combination of urban and open roads the LM 500h should use 6.6L/100km. In our own testing we found consumption was higher at 9.4L/100km.
Worth noting my driving environment was mainly a hilly suburban one filled with school drop offs. Achieved some personal bests this week, with one long run to Sydney’s outskirts, only to return in nightmarish peak hour traffic.
Premium (95 RON) fuel is required and the tank size is 60 litres. In theory the driving range is a smidge more than 900km, which drops to around 640km using our real-world average.
French cars have a very specific audience in this country, which includes weirdos like me. I've owned Peugeots and Renaults and loved every second of it.
Top of my list after my darling baby boy wrote off our family car (which was bought for him to drive), the Cactus was close to the top of the list. This fandom isn't blind, though - I know what I'm getting myself into having to dispassionately assess their faults and foibles as well as their triumphs and tangible benefits.
If I'm being honest - and it's just you and I here - I didn't think I'd like the C3 Aircross, there was just something about its SUV pretensions. I can't say the looks grabbed me and the inexplicable exclusion of the airbumps made me irrationally cross.
But once you slip behind that square-ish wheel into the comfortable embrace of those excellent seats, you forget the aesthetics (which did grow on me, even in black).
The 1.2 turbo is, as ever, eager to please and well-matched to the six-speed auto. The two work well together to get you moving, although the engine is the noisiest installation I can remember. In the Peugeot 308, it's virtually silent.
On the move, the lovely ride also impresses, soaking up the bumps (except those aggressive rubber speed humps in shopping centre car parks) while keeping body roll to an acceptable minimum.
It's perfectly fine in the suburbs, even with its limited power. Breaking into traffic can be a bit of a moment, but there are slower cars about.
Where the Aircross is really good is out on the freeway. It's quiet for such a small car and that torque figure makes joining the M4 freeway (west out of Sydney) fine, and it cheerfully kept up on the climb up the Blue Mountains and the brakes and transmission were great down the other side.
Citroen is unashamedly about comfort over handling, but the trade-off for the comfort is pretty good in that it still handles despite a plush ride and being up on stilts.
Quite simply, driving the LM 500h is like piloting a limousine on stilts. Superbly comfortable, but with an elevated driving position that offers outstanding forward and side visibility, the LM 500h is an easy vehicle to drive for long periods of time.
A digital rear vision mirror means visibility behind is good and unobstructed by the privacy screen or the seats.
The drawbacks are down to the lack of space up front, with the driver’s chair limited in its ability to recline or slide back due to the bulkhead behind it.
And that's compounded by the lack of cabin storage for bags if the front passenger seat is taken.
As for the rear passengers there aren't many people movers offering this level of comfort, except perhaps the Zeekr 009.
Variable suspension that adjusts continuously keeps the vehicle composed and provides a high level of comfort for those in the rear. At the same time, the LM stays nice and flat through roundabouts while remaining civilised over speed bumps.
And then there's the acceleration, which, while not supercar-like is incredibly brisk for a van. The all-wheel drive system provides outstanding traction in wet and slippery conditions, too.
Our family used the LM daily for everything from school runs to shopping trips and weekends away and not only was it fun to drive, our lucky rear passengers enjoyed sitting high and being able to see clearly out their windows along with the luxury of a giant movie screen.
Along with six airbags, ABS, stability and traction controls, the Aircross has low-speed AEB (up to 30km/h), blind-spot monitoring, lane departure warning, driver attention monitoring and speed sign recognition.
Three top tether anchors and two ISOFIX points complete the picture with a five-star Euro NCAP rating dating back to 2017. There is no corresponding ANCAP score, despite the agreement between the two agencies.
The Lexus LM 500h is yet to be tested by ANCAP so it doesn't have a safety assessment score. There is, however, a high level of safety tech onboard including AEB which can detect pedestrians, cyclists, motorcyclists and other vehicles, emergency steering assist, lane keeping assistance, road sign recognition, rear cross-traffic alert, front and rear parking sensors as well as six airbags.
For child seats there are ISOFIX points and top tether anchor mounts on the two rear seats. We have a forward facing child seat and found it easy to install.
A space-saver spare wheel is located under the boot floor.
Citroen offers a class-competitive five-year/unlimited kilometre warranty with a five year service plan if you want to pre-pay.
That plan costs a stiff $2727 for your five visits (or every 12 months/15,000km). That's nearly three times what you'll pay for a C-HR or about $400 more than a Mazda CX-3.
Lexus covers the LM 500h with a five-year, unlimited kilometre warranty.
The Lexus Encore Platinum program is complimentary for LM owners for three years, providing 24-hour roadside assist, a loan vehicle or pick-up/return service at service time, 'On Demand' vehicle evaluation options, valet and airport parking benefits as well as exclusive offers and event opportunities.
Servicing is recommended annually or every 15,000 kilometres, and impressively, pricing is capped at $695 per service over five years.