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What's the difference?
The all-new Citroen C5 X is different. It takes just one look at the car to realise that.
It’s partly an SUV, has more than a hint of wagon to it, and it’s nothing like the old Citroen C5s of years gone by. That’s no bad thing - because this is the sort of Citroen that people who have never even heard of the brand will likely pay attention to
The brand has shaken off its ‘quirky and French’ vibes for a more ‘modern European’ look, and let me tell you - this is a very interesting car. Read on to find out all the stuff you want to know, plus the things you need to know.
In 15 years as a car reviewer there have been plenty of super luxurious cars and there has been plenty of people moving. But not many super luxurious people movers. Until now. Until the Lexus LM 500h.
This people mover costs a quarter of a million dollars. And if that caught your attention you probably also want to know what that buys you. My family and I found out when we lived with the LM 500h Ultra Luxury for a week.
This is a new take on the Citroen station wagon, and it’s an impressive one at that. It may not tick all the boxes, but it is a comfortable and practical car, with stunning design, decent equipment and a pretty agreeable price tag.
Now, just get that plug-in hybrid version in at a reasonable price please, Citroen.
Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.
The Lexus LM 500h is luxurious, comfortable, practical, easy to drive and expensive. While it may appear to be the ultimate family car, with only four seats it's limited in terms of how many kids and their friends you can carry. On top of that, the privacy screen introduces accessibility issues to the kids you wouldn't encounter on other vehicles. If you are thinking of a Lexus people mover as your next family car I'd suggest looking at the LM 350h which has seven seats and no privacy screen. If you’re looking at a business class executive van the LM 500h would be perfect.
Citroen reckons the C5 X combines SUV, wagon and sedan design cues to make it a true crossover model. I reckon they’ve got a point, and while it’s certainly not as butch as some other crossover wagons out there, it’s not bashful, either.
I’m a massive fan of the assertive front end lighting design, the bold body lines that punctuate the bonnet and swoop backwards down the sides of the car, and the swooping roofline that dips away, almost like the iconic Citroen DS.
It’s quite a large car, too - at 4805mm long on a 2785mm wheelbase, it has a commanding presence, and it’s 1865mm wide (not including the side mirrors) and a rather sleek 1490mm tall.
Of course it has some body cladding and black plastics to give that ‘rough and tumble’ appearance - and the rear features a couple of spoilers on the boot that help it cut through the air cleanly, and they look interesting as well.
Inside, there’s an almost-square steering wheel, which is interesting, and a pair of screens - a 12.0-inch touchscreen for your multimedia duties, and a 7.0-inch driver info screen. It looks and feels upmarket and pretty conventional in the cabin, so let’s see what the practicality is like.
The LM 500h doesn't look real. More like a concept vehicle with its vertical face wearing that enormous grille. Feels like if you watched it for long enough you’d catch it transforming into some kind of robot. Yet, at the same time its styling is elegant and prestigious.
I have a confession to make. I used this Lexus as my office. Its interior is that comfortable and spacious. I'm also a parent and there were times where it was the quietest place to get some work done.
It also let me observe people's reactions as they walked past with their dogs not knowing what was going on inside behind those tinted windows. The people that noticed were clearly car enthusiasts as they knew what they were looking at and couldn't pass without gaping it awe.
The LM 500h’s interior is superbly plush with thick carpets, beautiful copper metallic trim and nappa leather seats.
As I’ve said, the cockpit up front is less luxurious than the extravagant first class section in the back behind that dividing wall.
And yes, I’ve seen large screens before but nothing that stretches the width of the vehicle.
The Citroen C5 X is almost as big as a Subaru Outback, and similar in size to a Kia Stinger. So it ought to have a bit of family-friendliness packed in.
Starting at the back, there’s a 545-litre boot capacity, with the kick-action, electronically controlled tailgate that you can also use the keyfob to open. It is a low, wide, quite squared-off aperture, meaning loading bulky items in should be a breeze. Just note that the roofline does taper down towards the rear, so bigger things will need to be pushed towards the seat backrests.
Or, if you’re really acting like a delivery van, you can drop the rear seats down to allow 1640 litres of cargo capacity. There are boot-mounted releases to drop the seats down, and there’s a floor mat in the boot, under which is a space saver spare wheel.
Back seat occupants are decently catered for. I’m 182cm/6’0” tall and I managed to sit behind my own driving position with plenty of leg and foot room - however, the sunroof does create a bit of a hump in the ceiling that you might bump your head on, and those with big feet or small children might want to take note that the sills in the door openings are very tall. A child could easily trip over them if they were clambering in the back in a rush.
Children will be covered with a pair of ISOFIX child-seat anchor points in the window seats and three top-tether restraints, too. There are map pockets, door pockets with bottle holders, a pair of USB-C charge points and directional air vents, too.
However, it wouldn’t be a French car without some kind of quirky cup holder situation, and the back seat has none - there’s no flip-down armrest to speak of. But the seat is exceptionally cushy.
Front seat impressions are good - and cup holders are present. They’re big ones, too - large enough for a big cuppa or a bottle of water, even, And there are door pockets with bottle holsters as well.
There’s an opening centre armrest box with a USB-C charge point, and in front of the interestingly designed recessed gear selector and parking brake, there’s another storage spot with a wireless phone charger, too. Nice.
Seat comfort up front is very good, with lots of adjustability (eight-way electric for the driver, six-way electric for front passenger) and heated front seats as well.
Scoring a big tick from me is the fact there are physical dials and buttons for the air conditioning and ventilation controls. But they’re in that glossy black finish, which shows fingerprints so much that it makes you feel self-conscious of being a walking germ farm.
The big touchscreen multimedia system has a few buttons and knobs, too - though the menus on screen do take some getting used to. It is highly customisable, so if you bought one you’d set it and forget it, but on first impression I struggled to get to grips with some of the nuances of the menus.
It does, however, have wireless or wired Apple CarPlay and Android Auto (with the media-feed USB-C port under the controls) and it goes full screen, too, while leaving enough space for other crucial elements. The graphics are nice and high-definition, and the 360-degree camera display puts the “surround” view units in Peugeot models to shame.
There’s also a configurable driver info screen, and a crisp and lovely head-up display as well.
You might be able to take Lexus out of Toyota but it's very hard to take Toyota out of Lexus and this particularly applies to the practicality of the LM 500h.
Every day I discovered new compartments, tray tables and storage areas. There are so many cabinets, lockers and hidey holes that we almost left my belongings (an entire family of plushie toy capybaras) behind because there are so many places to check.
Of course, I'm talking about the rear compartment here because up front there's not much storage. In fact, it proved to be quite a problem in that I had nowhere to put my bag with somebody sitting next to me and no area behind the front seats to stow it, either.
Talking of seats, the LM 500h only has four of them, with two up front and two in the rear. Up front, the seats are supportive and large, but the rear seats - those are, well... have a look at the images.
We’re talking two large captain's chairs that look as though they’ve been removed from the first class section of a plane.
And while this might be suitable for businesses shuttling a couple of executives to and from meetings, for a family, even with two children, the extra couple of seats a third row offers would come in handy.
The LM 350h has seven seats over three rows and no privacy screen. A far better choice for families.
For device charging there are USB ports up front and in the rear. There are wireless phone chargers for those in the back seats but not up front.
The LM 500h has a cargo capacity of 752 litres with all seats in place.
Citroen has made it simple for customers. There’s only one spec available for the C5 X at the time of launch, and it comes pretty much fully loaded for the list price of $57,670 (that’s before on-road costs).
The so-called C5 X Shine is the version we get at that price point, though there may be a higher-priced model with a plug-in hybrid powertrain sometime in the near future.
As it stands, this crossover wagon could be something you consider as an alternative to high-spec Subaru Outback (which maxes out at $55,990 for the new top-spec turbo XT version), or maybe you could think of it as a bit of a cut-price Euro alternative to an Audi A4 Allroad (from $75,200). The Citroen also looks like good value alongside the Peugeot 508 Sportswagon (from $65,657), which it shares a platform and technology with, and a value alternative to a VW Arteon Shooting Brake 140TSI at $65,640.
Standard are 19-inch wheels, LED headlights and daytime running lights, LED tail-lights, LED fog-lights, roof bars, two-tone paint finish with a black roof, leather interior trim, electric front seat adjustment, heated front seats, a sunroof, keyless entry and start, and sat nav with a standard three-year online subscription so your maps will stay up to date. You can extend up to six years, or you can use the integrated Apple CarPlay or Android Auto.
The screens are a 12.0-inch touchscreen for multimedia, and there’s a 7.0-inch driver information screen and a head-up display as well. There are four USB-C ports (two front, two rear), an auto-dimming rearview mirror, front and rear floor mats, and a space saver spare wheel.
The colour palette includes the following colours: Magnetic Blue metallic is the only no-cost paint option, while Steel Grey, Platinum Grey, Amazonite Grey and Nera Black are all priced at $690. Believe it or not, Pearl White paint is the most expensive option at $1050.
It certainly has plenty of gear for the money, and the design is something you’d pay money for, too. Let’s take a closer look at it.
The Lexus LM 500h sits at the top of its range and is without a doubt one of the most expensive people movers on Earth with its list price of $220,888.
As you would imagine the standard features list is as extensive as it is extravagant.
For starters, while the regular LM 350h has two rows of seating in the rear (seven seats all up, including the front two), the 500h has the third row removed and just two super luxurious and enormous fully reclining seats fill the entire space. It’s like a theatre back there.
That theatre theme keeps going with a media screen in the back so large it stretches the width of the vehicle. Seriously, it's a 48-inch screen to watch movies or connect to your device.
The sound system is probably the best I’ve experienced - a spine tinglingly incredible 23-speaker Mark Levinson set-up.
What else can I tell you? Those rear seats are upholstered in beautifully soft semi-aniline leather. They’re heated and ventilated with a massaging function and... ridiculously comfortable.
There’s four-zone climate control, windows which have an electronic shade that turns the glass opaque, there are wireless phone chargers in the doors and carpet throughout so thick you sink down into it as you step inside.
Our LM 500h was upholstered in the 'Solis White' leather which also brings contrasting and mesmerising copper metallic trim.
Oh, and there’s a wall with an electric glass screen that can be raised or lowered to separate the rear passengers from the driver.
I should have mentioned this earlier. The kids loved it, but these parents spent a lot of time telling the 10- and three-year old not to put the screen up again.
The rear occupants, aka the kids, can also lock the screen in place. Which they did, and so sound proof is the dividing wall that we can only just hear their uproarious laughter.
Up front, the cockpit is comfortable but it’s clear all the space and luxury is for those being driven around.
Still, the front seats are leather with heating and ventilation, there’s a 14-inch media screen and 12.4-inch digital instrument cluster, plus a head-up display. Sat nav, Apple CarPlay and Android Auto are also standard.
Yes it’s almost 2023, but the Citroen C5 X model launching right now isn’t bringing anything new or exciting to the table in terms of what’s powering it.
Instead, it runs a 1.6-litre turbo-petrol four-cylinder engine that is also used in other Citroen and Peugeot models. No hybrid tech, no electric version yet…. But Citroen has stated it is keen to bring a plug-in hybrid model to the market. Hopefully, it comes soon.
The petrol motor used here is the brand’s PureTech 180 with Stop & Start, and it’s good for 133kW of power at 5500rpm and 250Nm of torque at 1650rpm. This isn’t a small car, but it is relatively light, weighing in at 1439kg (tare mass).
However, it has a pretty small engine with low outputs for this type of vehicle. For context, the 508 from Peugeot has 165kW and 300Nm.
The C5 X has a standard fit eight-speed automatic transmission, and despite some SUV pretences, it’s a two-wheel drive, with power sent to the ground via the front wheels only.
That much-anticipated plug-in hybrid (or PHEV) uses the same petrol engine but adds an 81kW electric motor to the mix, for a combined output of 168kW of power and 360Nm of torque. Grunty.
The LM 500h is a petrol-electric hybrid with a 2.4-litre four-cylinder turbo-petrol engine which makes 202kW/460Nm and works in concert with two electric motors.
The front motor makes 64kW/292Nm and the rear makes 76kW/169Nm. The combined maximum power output of the two motors and the petrol engine is 273kW.
The LM 500h is all wheel-drive and has a six-speed automatic transmission.
If you see a brand-new Citroen C5 X in the showroom or on the street you’ll note that the sticker on the windscreen shows an official combined cycle figure of 6.0 litres per 100 kilometres. For a petrol engine, that’s impressive.
Now, whether you get near that will be determined by how you drive. Lots of city and urban driving could result in a higher figure - but it does have start-stop tech for the true traffic grind.
On the launch drive, which included a mix of different driving situations, I saw an on-display return of 8.5 litres per 100 on the trip computer.
Fuel tank capacity is 52 litres, meaning a driving range of 866km if you can achieve the official figure, or 611km if you average what I did on the launch drive.
Can’t wait for the plug-in hybrid version of this car; it has claimed efficiency one-fifth of the petrol version launching initially - yep, it sips a claimed 1.2L/100km… but of course that relies on you making sure you actually charge it up and use the 50km of EV driving range it is said to offer. We’ll cover it off in more detail when the vehicle launches locally, likely sometime in 2023.
Lexus says after a combination of urban and open roads the LM 500h should use 6.6L/100km. In our own testing we found consumption was higher at 9.4L/100km.
Worth noting my driving environment was mainly a hilly suburban one filled with school drop offs. Achieved some personal bests this week, with one long run to Sydney’s outskirts, only to return in nightmarish peak hour traffic.
Premium (95 RON) fuel is required and the tank size is 60 litres. In theory the driving range is a smidge more than 900km, which drops to around 640km using our real-world average.
If comfort is your main priority when it comes to your new car, then the Citroen C5 X (or any Citroen, really) should suffice.
The brand says that comfort is one of its defining features - a pillar of why Citroen exists, if you will - and as the flagship model in the brand’s lineup, this should represent the ultimate in comfort.
And it does.
The seats - with triple-layer foam - play a big part. They’re wider than most seats and, while they don’t hold you in place like the buckets in a sports car, this isn’t a sports car.
It also has acoustic glass front and rear to help make it feel more serene and ‘cocoon-like’ inside. There’s barely any wind noise, and just a touch of road roar over coarse-chip roads, but it’s far from noisy in the cabin.
Further, it glides along with relative comfort over bumpy sections of road, with the so-called Suspension with Progressive Hydraulic Cushioning all-but eliminating road surface intrusion into the cabin.
The suspension has hydraulic cushions at the ends of the springs and dampers (but before the bump stops) that are designed to delete the little bumps in the road surface, while also helping lessen the impact of larger imperfections like potholes. And, with the launch being held in Sydney on yet another wet day, the suspension did a spectacular job.
You can still feel the 19-inch wheels moving around a bit when you sink into a pockmark, but the way it feels from the driver’s seat is very good. I didn’t get to play passenger on this launch drive, but the seat of the pants vibe I got was that all occupants will be cosseted nicely.
That tendency towards relaxed movement is reflected in the handling of the car, too. It’s not a corner carver. You can engage Sport mode - which adapts the powertrain (engine and transmission calibration and sensitivity) and also the steering weight, if you really want to.
On the engine - it is perky enough in Sport mode and can do the 0-100km/h sprint in 8.1 seconds, according to Citroen.
This powertrain should really be categorised in the ‘comforting’ rather than ‘compelling’ category. It’s not a bad engine - but you can feel the weight of the car is holding it back, and it particularly feels a bit sluggish from a standing start. I also noticed a bit of vibration through the car under full-throttle acceleration, too.
But honestly, unless you were trying to duck through a gap in traffic, you’re not likely to spend much time with your foot pinned to the boards in this car.
I love and admire that this isn’t a car designed to be sporty. It isn’t trying to be that. The PHEV version will be more of a driver’s tool, with an adaptive suspension system and more power and torque. But honestly, I’d be happy with the C5 X as it is, because it’s just a lovely car.
Quite simply, driving the LM 500h is like piloting a limousine on stilts. Superbly comfortable, but with an elevated driving position that offers outstanding forward and side visibility, the LM 500h is an easy vehicle to drive for long periods of time.
A digital rear vision mirror means visibility behind is good and unobstructed by the privacy screen or the seats.
The drawbacks are down to the lack of space up front, with the driver’s chair limited in its ability to recline or slide back due to the bulkhead behind it.
And that's compounded by the lack of cabin storage for bags if the front passenger seat is taken.
As for the rear passengers there aren't many people movers offering this level of comfort, except perhaps the Zeekr 009.
Variable suspension that adjusts continuously keeps the vehicle composed and provides a high level of comfort for those in the rear. At the same time, the LM stays nice and flat through roundabouts while remaining civilised over speed bumps.
And then there's the acceleration, which, while not supercar-like is incredibly brisk for a van. The all-wheel drive system provides outstanding traction in wet and slippery conditions, too.
Our family used the LM daily for everything from school runs to shopping trips and weekends away and not only was it fun to drive, our lucky rear passengers enjoyed sitting high and being able to see clearly out their windows along with the luxury of a giant movie screen.
There’s nothing groundbreaking on offer in terms of safety tech in the C5 X - but it does debut a few things for the Citroen brand, like rear cross-traffic alert. Yep, it took this long to get that in a Citroen.
There’s also active lane positioning assistance, “extended range” blind-spot monitoring and adaptive cruise control with speed sign adjustment, and the expected items like auto emergency braking (AEB) with pedestrian and cyclist detection.
It has parking sensors front and rear, and a 360 degree view camera. The camera is a big, big step up on the Peugeot 508 that the Citroen shares plenty with.
However, the C5 X doesn’t have a front centre airbag like some new rivals, though it does have dual front, side and curtain airbags fitted.
There is no ANCAP rating or Euro NCAP score for this car. But based on the current expectations and criteria, it wouldn’t likely score the maximum five-star rating due to some safety technology items being absent (junction assist for AEB, child presence detection, motorcycle AEB).
The Lexus LM 500h is yet to be tested by ANCAP so it doesn't have a safety assessment score. There is, however, a high level of safety tech onboard including AEB which can detect pedestrians, cyclists, motorcyclists and other vehicles, emergency steering assist, lane keeping assistance, road sign recognition, rear cross-traffic alert, front and rear parking sensors as well as six airbags.
For child seats there are ISOFIX points and top tether anchor mounts on the two rear seats. We have a forward facing child seat and found it easy to install.
A space-saver spare wheel is located under the boot floor.
Buy a Citroen and you get a five-year/unlimited-kilometre warranty, as well as five years roadside assist and a five-year capped price servicing plan.
The C5 X isn’t cheap to maintain, with the average service cost sitting at more than $560 - that’s based on service intervals of 12 months/15,000 kilometres.
Lexus covers the LM 500h with a five-year, unlimited kilometre warranty.
The Lexus Encore Platinum program is complimentary for LM owners for three years, providing 24-hour roadside assist, a loan vehicle or pick-up/return service at service time, 'On Demand' vehicle evaluation options, valet and airport parking benefits as well as exclusive offers and event opportunities.
Servicing is recommended annually or every 15,000 kilometres, and impressively, pricing is capped at $695 per service over five years.