Hyundai Hatchback Range

This is not an unknown problem with some Hyundai engines, although, to be fair, most of the oil burning problems were in earlier models than yours. That doesn’t mean you don’t have the same problem, though, and it’s definitely worth checking out and finding a solution.

The first thing to do is to contact Hyundai Australia’s customer service department, and let them know you have a problem. My experience has been that Hyundai takes customer satisfaction very seriously.

The next step is to determine exactly how much oil is being consumed. The dealership will be able to help here and will probably fill the engine with oil, seal the dipstick and send you away to cover 1000km or maybe more. Then, the oil level is checked again and you’ll know precisely how much has been consumed over a known distance. Based on that information, you may be able to negotiate a deal with Hyundai that sorts the problem without you paying for the entire bill (if, for instance, it’s determined that a new engine is required).

Obviously, there are lots of factors at play here, including how many kilometres the car has covered and its service history. But it’s definitely worth getting to the bottom of the problem sooner rather than later.

This is not an unknown problem with this make and model. Sometimes the stereo system will start by losing sound on the FM radio, then progress through to the CD player and even the Bluetooth system. Eventually, you won’t be able to get any noise out of the unit at all. Apparently, it’s a glitch in the unit’s electronics and cant’ be fixed via a reset.

The advice is not to buy a second-hand unit from a wrecked car, as the same problem is likely to occur down the track. The good news is that there are companies in Australia that have developed a fix for this and can return your stereo to full working order. You can find them online.

The other solution would be to ditch the original stereo and fit something new with better quality sound and maybe even features like an integrated reversing camera.

This is not an uncommon thing with some Hyundai models of this vintage. Because of either poor design or materials, some Hyundai engines wear faster than they should. The first signs are rough running, noisy operation and oil consumption. On that basis, I reckon you may have one of those affected engines. That’s supported by the borescope examination that showed wear and the fact that the engine needed two litres of oil to bring it back to a normal level.

It's a fair bet the 1000km monitoring will show the engine has a thirst for oil, at which point it probably needs to be either replaced or rebuilt. My experience suggests that Hyundai is taking this seriously and is replacing engines under warranty with an improved unit that should last much better.

Give the dealership every chance to figure out what’s actually happening under the bonnet and then the time to make it right. You now have what’s called a pre-existing issue, so even if the warranty runs out, Hyundai knows the problem occurred while still within the warranty period. If your case is denied, then it’s time to contact Hyundai Australia’s customer service department and then, if you still don’t have any luck the ACCC which administers Australian Consumer Law and will be well versed with this issue.