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What's the difference?
For some strange reason, the Isuzu D-Max isn't often mentioned on the list of Australia's most popular vehicles.
You hear all about the Ford Ranger and the Toyota HiLux, of course. And you hear about the Toyota RAV4 Hybrid, the Tesla Model Y and a handful of others, too.
But let's give the D-Max its flowers. Last year, it was Australia's third best-selling vehicle, shifting more than 31,000 units in 2023. And it moved another 7947 vehicles over the first three months of 2024. That makes it a proper sales behemoth.
So far, it's the only ute that's been able to maintain touching distance to the Ranger and HiLux, and the brand has some pretty big sales ambitions for the model for this year and beyond.
I tell you all of this as a way to say that this updated 2024 model is a Very Big Deal, not just for the brand, but for the legions of ute fans across the country.
What's fresh? There's a new look, better safety kit, a new permanent trim level, new off-road capability and a better cabin experience.
Is that enough to keep it in the hunt with the best-selling utes in the country? Let's go find out.
The Ducato originated in 1981 through a joint venture between Fiat and PSA Peugeot-Citroen, which are both now part of the recently formed Stellantis conglomerate. The Ducato has evolved through four decades and several generations, with more than 2.6 million sold in a variety of body styles (including popular motorhomes) and wheelbases.
The current generation van, which competes in the 3501-8000kg GVM commercial class, is also marketed as the Peugeot Boxer, which was tested at maximum GVM by CarsGuide in 2020. Despite many similarities between them, the latest iteration of the Ducato is more than just a badge-engineered version of its French sibling.
The MY21 Fiat Professional Ducato Series 7 is equipped with an all-new drivetrain, updated safety and convenience features and a class-leading two-tonne-plus payload capacity, which we recently put to the test.
The new D-Max hasn’t been majorly overhauled and instead bundles together a whole bunch of small but important changes, all of which have been designed to keep it fresh in the face of its competition, like the Triton, Ranger and HiLux.
Has it done enough? Only time will tell. But there’s little doubt that these updates only improve the D-Max formula.
Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.
The latest Fiat Ducato, in MWB MR configuration with optional nine-speed auto, is a competent competitor in the 3501-8000kg GVM segment. Its class-leading two-tonne-plus payload rating would have considerable appeal for those who need to carry exceptionally heavy loads and we couldn’t find any major flaws in its design and performance. However, the warranty is short and there are niggling issues in terms of driver comfort, which if addressed would increase the Ducato’s appeal.
There are some big-ish changes for this new-look D-Max, but how many of them you get depends on which of the six trim levels you’re shopping for.
Spring for one near the top of the family tree, and you’ll get all of the updates, which include new-look headlights that are LED with LED DRLs (but halogens on the SX), and a new-look front-end and grille. At the rear, there are new LED rear light clusters.
It doesn’t look a million miles away from the current D-Max, to be honest, but it does look a little newer, and a little fresher, which is important in the battle of the inches that is the new-ute market.
Inside, the brand describes the cabin as a mix of utility and comfort, and that’s feels pretty accurate from the driver’s seat.
The tech is new, with the 8.0- or 9.0-inch central screen joined by USB connection points, and there’s a new Digital Driver Display screen in the mix, along with new seat materials and trims, too.
But back to that that mix of utility and comfort. I’m not sure Isuzu has gotten the mix exactly right. There are plenty of soft-touch materials in the higher-trim levels, just not always where I want them to be.
I don’t know about you, but I like to have my elbow up when driving, and that plastic is still scratchy and hard, as is the place where my knee touches the centre console.
That said, it’s largely comfortable, definitely functional, and it serves up pretty much exactly what you might expect.
The MWB MR's front-wheel drive chassis rides on a 3450mm wheelbase with 12.5-metre turning circle. It’s 5413mm long, 2050mm wide and 2539mm tall, so like numerous van rivals in this GVM class it can’t access shopping centre and underground carparks which typically have a 2.2-metre height limit.
Underpinnings are simple and rugged, combining coil-spring strut front suspension with a leaf-spring rigid-tube rear axle that’s well designed for heavy load-carrying, with compressible rubber cones between body and axle that provide a second stage of support. There’s also four-wheel disc brakes, power-assisted rack and pinion steering and ample hard-wearing black plastic protecting the most vulnerable areas of the bodywork from scrapes and dents.
A sealed steel bulkhead separates the cabin from the cargo bay, insulating driver and passengers from load area noise and doubling as a robust cargo barrier. Its sliding window is ideally positioned to allow the driver or passenger to make a quick over-shoulder glance to check that their load is secure. Leg room for the centre passenger is unusually generous, even for tall adults, which would be appreciated by a crew of three.
Interestingly, the rear barn-door windows are heated but there are no wiper/washers fitted. At first this appeared to be an oversight, but having driven the Ducato in heavy rain we were surprised at how spray-free the rear screens remained and how clean they were afterwards.
Our only gripes are that the driver’s left footrest is so short you can only rest your toes on it. It’s a shame the excellent full-length one that resides in the passenger footwell (which of course is the driver’s footwell in LHD models) can’t migrate across the cabin for RHD versions. Driver comfort would be further improved with more rake adjustment in the base cushion.
The small 5.0-inch infotainment screen also makes it difficult to see much detail in the vision provided by the reversing camera. The optional 7.0-inch screen would be an improvement here, but is only available as part of the Comfort and Tech Pack.
Isuzu has taken to calling the D-Max one of Australia’s most capable utes out of the box.
That includes up to 240mm in ground clearance, 800mm in wading depth, and a towing maximum of 3.5 tonnes for the bigger diesel engine, dropping to three tonnes with the 1.9-litre powerplant fitted. Payload is up to 1405kg, too, but to get you need the SX with Cab Chassis. It’s more like 1045kg for most dual-cab ute trims.
Also new for this update is the addition of Rough Terrain Mode — a technology borrowed from the MU-X, then improved to pair with the D-Max’s mechanical off-road features.
In short, the tech taps into the traction-control systems to detect wheel slip, and can then brake individual wheels and send torque to where it is needed to smooth your progress. In the D-Max, it works with the rear diff-lock, too.
The back seat of the D-Max shows why vehicles in this category are now doubling as family vehicles. Behind my own 175cm driving position there was enough knee and headroom to get comfortable, and I’m confident you could fit three across the back row pretty easily, too.
There are some creature comforts, including a USB-C charging point (trim dependent) as well as air vents, but no temp controls, and even a little coat hook as well, but it’s not swimming with niceties.
The Ducato’s 2060kg kerb weight and 4250kg GVM results in a huge 2190kg payload rating which dwarfs rivals we've tested including the Mercedes-Benz Sprinter, Ford Transit and its Peugeot Boxer sibling. It's also rated to tow up to 2250kg of braked trailer but given that Fiat does not publish a GCM (Gross Combination Mass) number, we can’t confirm if it can tow that weight while carrying a full payload.
The cargo bay, with a competitive 11.5 cubic metres of load volume, has an unprotected load floor that’s 3120mm long and 1870mm wide with 1422mm between the wheel housings. Therefore, it can easily carry two 1165mm-square standard Aussie pallets or three 1200 x 800mm Euro pallets, held in place by eight sturdy load-anchorage points.
There’s also ample forklift access through either the rear barn-doors, which can swing open to 270 degrees with a combined 1562mm-wide opening, or the sliding side doors with their 1250mm-wide openings.
All doors and walls are lined to mid-height and the raised roof cavity allows even tall adults to stand inside without stooping. It also provides a large and very useful storage area over the driver’s cabin, which is ideal for stowing ropes, straps, load-padding etc.
There’s plenty of cabin storage too, with large-bottle holders and two levels of storage bins in each front door. The dashboard offers numerous open storage bins plus small-bottle/cup holders, a glovebox, large overhead map shelf and storage tray under the driver’s seat. The centre seat’s backrest also folds forward to reveal a handy work desk on the back of it, complete with a spring-loaded clip to hold documents in place, a pen holder and two more small-bottle/cup holders.
Ute ranges being the insanely complex webs they are, you’ll be unsurprised to hear there are lots of options here. In fact, there are some 25 combinations, spanning six grades, two engines, two gearboxes, a choice of two- or four-wheel drive and four body styles.
The price range is vast, too, now starting at $32,700 for the SX Single Cab Chassis with a 1.9-litre turbo-diesel and two-wheel drive, and climbing to a $70,500 MSRP for the X-Terrain Crew Cab with a 3.0-litre turbo-diesel and four-wheel drive.
To keep this brief, we'll focus on the Crew Cab Ute, which is yours in SX, LS-U, LS-U+, LS-M, X-Rider and X-Terrain guises, but we will also post a full price list below so you can choose your own adventure.
The SX range is now $500 more expensive across the board, and it starts at $42,700 with a 1.9-litre engine and two-wheel drive, or $50,700 for four-wheel drive. If you want the bigger 3.0-litre powerplant, it’s $44,700 for the 2WD, or $52,700 for the 4x4.
Then it’s the LS-U, which is big-engine only, and is $54.5k (which is up by $1500, by the way) for the 4x2, and $62.5k (again up $1.5k) for the 4x4. There’s also a LS-U+, which is $65,500 in 4x4.
Next is the LS-M, which is $55,800 (up $500), before the new-for-2024 X-Rider jumps in at $59,500. Both are four-wheel drive only and feature only the big engine.
Finally, there’s the flagship X-Terrain — big engine only, and four-wheel drive as standard — which is $70,500 (up a sizeable $3k), but which is also just $67,990 drive-away, at least for now.
The entry-level SX gets a vinyl floor, cloth seats, powered windows and mirrors, and air-conditioning with rear vents. Tech is handled by a new 8.0-inch central touchscreen with wireless Apple CarPlay and Android Auto, pairing with four speakers, while an also-new 4.2-inch screen sits in the driver’s binnacle. You also get 17-inch steel wheels, automatic wipers and halogen headlights.
Stepping up to LS-M trim gets you new and softer rear suspension, a higher-grade cloth interior treatment, bi-LED headlights and DRLs, 17-inch alloy wheels and body-coloured mirrors, door handles and tailgate handle. If you can spring for this trim, it feels like the sweet spot of the lower-range models.
Next there’s the new X-Rider, which was once was a special edition but now rejoins as a permanent member of the family. It’s all about upping the street credibility, so there’s black gloss on the grille and a black underbody spoiler, as well as black on the rear step bar, the mirrors, door handles and tailgate handle, the B-pillars, the sports bar and on the soft tonneau cover. There are also black 17-inch alloy wheels and dark grey side steps.
Next up is the LS-U, which ups the cabin tech with a new 9.0-inch central screen, but with tactile dials for volume — fixing what was apparently a big complaint about the outgoing D-Max – as well as a new 7.0-inch Driver Display. There’s also keyless entry and push-button start, including a new welcome light that illuminates the interior when you approach, dual-zone climate control and a nicer interior treatment. Outside, there’s a tub liner, silver side steps, chrome on the handles and mirrors and 18-inch alloys.
The LS-U+ then adds leather seats which are heated in the front and eight-way power-adjustable for the driver, and four-way power-adjustable for the front passenger.
Finally, the flagship X-Terrain gets red stitching across its leather interior, remote engine start, a rolling tonneau cover, a unique sport bar, dark grey side steps, mirrors, handles and roof rails, and 18-inch matte-grey alloys wheels.
2024 Isuzu D-MAX Pricing (RRP before on-road costs unless specified)
Our white test vehicle is the MWB MR, which translates to Medium Wheel Base Mid-Roof. It’s one of four Ducato van configurations featuring medium, long and extra-long wheelbases and two roof heights.
They’re all powered by a new 2.3 litre turbo-diesel engine, with a list price of $48,300 for the MWB MR with standard six-speed manual or $51,190 with the optional new nine-speed torque converter automatic like our test vehicle. It also has an extra side-sliding door that adds another $1190.
A few of the standard features include 16-inch steel wheels with heavy-duty 215/75 R16C tyres and a full-size spare (16-inch alloys optional), infotainment system with 5.0-inch touchscreen, USB/AUX connectivity and steering wheel controls, power-adjustable and heated exterior mirror, dual passenger seat with three-point central seatbelt, single cargo bay side-sliding door, twin rear barn-doors with 270-degree opening, reversing camera/rear parking sensors plus an upgraded safety suite headlined by AEB.
There’s also a wide choice of colours and other options including the Comfort and Tech Pack which for an additional $2190 brings a larger 7.0-inch infotainment touchscreen with DAB digital radio, Apple CarPlay/Android Auto, plus sat-nav, LED daytime running lights, automatic climate control and tyre pressure monitoring.
For the same price you can also get a Safety Plus Pack comprising rain/dusk sensor, auto high beam, traffic sign recognition, blind-spot monitoring and rear cross-traffic alert, fog lights, traction control and all-season tyres.
The D-Max’s powertrains for 2024 remain unchanged, with the choice of a 1.9-litre turbo-diesel four-cylinder engine good for 110kW and 350Nm, or a 3.0-litre unit producing 140kW and 450Nm. They are paired with either a six-speed manual or six-speed automatic, and two- or four-wheel drive, depending on the model.
The all-new drivetrain features Fiat’s latest 2.3 litre four-cylinder turbo-diesel with Multi-Jet 2 electronically-controlled common rail direct injection, variable-vane turbocharging, intercooler and Euro 6-emissions compliance using AdBlue. It produces 130kW at 3500rpm and (in automatic models) 450Nm of torque which peaks at 1500rpm. In case you’re wondering, the red ‘180’ body badges denote European metric horsepower.
The new ZF nine-speed torque converter automatic is a sweet-shifting transmission which Fiat claims is designed to optimise the engine’s torque delivery and fuel economy. It has a sequential manual-shift function if required, which could be useful if hauling big payloads in hilly terrain, but works most efficiently when left alone.
Isuzu reckons you’ll see around 8.0L/100km on the combined cycle with the bigger engine, with fuel use dropping to 6.9L/100km with the 1.9-litre unit fitted.
The 76-litre tank is the same for both engines, meaning a theoretical range of 950km or 1100km.
Fiat does not publish a combined average consumption figure for the Ducato, but the dash display was claiming 10.2L/100km at the end of our test, which covered almost 300km of which more than a third was with a heavy payload. We also had the auto stop-start function switched off. That consumption figure was very close to our own, calculated from fuel bowser and tripmeter readings, of 10.6L. So, based on our numbers you could expect a real-world driving range of around 850km from its 90-litre tank.
Remember, it’s evolution over revolution for the 2024 Isuzu D-Max, so don’t expect the drive experience to be dramatically different.
Instead, the brand says it has focused on fixing some of the complaints surrounding the outgoing model, something Isuzu is pretty open about.
It says they’ve taken feedback from the media, from their customers, and from their big fleet users, and they’ve fed it up their Japanese HQ. And the result of all that is this 2024 update.
Apparently one of the biggest complaints focused on the infotainment screen having no physical buttons, but the new one changes that with its wireless Apple CarPlay and twin USB connection points joined by a physical volume dial. I know that feels a little like you’ve taken a step backwards through time, but when something works, it works.
The’ve also made some key, and worthy, changes to the safety systems, but we will get to those in a moment.
The reality is — and I don’t mean this in an insulting way — that the new D-Max largely drives much like you might expect a top-selling diesel dual-cab to drive.
The torque on offer from both engines, but especially the bigger one, is plentiful, even if the noise of the diesel is an ever-present passenger when you put your foot down, and there is that inescapable truck-like feeling from behind the wheel.
There are some elements that set it apart, though. The steering is smooth and responsive, as is the quick-witted automatic gearbox, and despite us tipping into corners a little faster than we would on our daily commute, there wasn’t much in the way of side-to-side body roll, and no complaints from the rubber.
That might sound like I’m damning the D-Max with faint praise, but that’s not the intention. It’s a comfortable, capable, practical workhorse, and that’s ticking plenty of ute boxes, right?
The bigger-engined D-Max remains a towing powerhouse, too. We pulled some serious weight, and 3.0-litre turbo-diesel made pretty light work of it, with ample torque on offer to keep things moving.
It wouldn’t be the launch of an updated diesel dual-cab without a tour across a tailored off-road course, and Isuzu delivered, specifically to plug the merits of its new Rough Terrain Mode.
Tested back-to-back with the system switched on and off, there does seem to be less slip from the wheels when traversing bumpy, tyre-torturing articulations, with the D-Max just gripping and going. It’s another off-road tick for a ute already very good in the rough stuff.
There’s a commanding view for the driver thanks to a panoramic windscreen and clear eye-lines to the truck-sized door mirrors. There’s also reasonable but cluttered vision through the central rear-view mirror, which is partly obscured by the centre seat’s headrest.
The cabin bulkhead is effective in all but eliminating cargo bay noise and engine/wind noise volume is commendably low even on the highway. The highest audible intrusion at those speeds comes from the front tyres, which is acceptable on smooth bitumen surfaces but increases on coarser grades.
Its leather-rimmed steering wheel is nice to use and thanks to the driver’s door moulding and fold-down in-board armrest, there’s evenly balanced elbow support to relieve strain on the neck and shoulders.
The engine and nine-speed auto transmission are well matched, providing energetic performance when prodded and crisp, decisive shifting. Long-legged highway gearing allows 100km/h at 1500rpm (which is also bang on maximum torque) and less than 1700rpm at 110km/h. Ride quality when empty or lightly loaded can get bouncy on bumpy roads, which is not unexpected from suspension with a two-tonne-plus payload capacity.
Our main criticism is insufficient rake adjustment in the driver’s seat base cushion. There’s not enough angle available to stop the driver sliding forwards, requiring constant repositioning that becomes tiring after a while. More rake in the base cushion, combined with a decent-sized left footrest, would solve this issue.
Also annoying is the audible lane-departure warning, which is too loud and sounds like you’re being zapped by a ray-gun in an old sci-fi movie if you step out of line. A less confronting warning would be welcome.
Full credit to Isuzu for equipping the entire D-Max range with the best of its safety equipment, much of which has been overhauled for this generation.
That starts with a new-generation camera that scans the road for cars, pedestrians and cyclists with greater clarity. It also includes a charging plug for an aftermarket dash-cam.
There’s now updated Lane Keep Assist, better programmed to centre in the lane rather than bouncing from edge to edge, bumper bowling style. There’s Rear Cross-Traffic Alert and Brake and Adaptive Cruise Control, too.
That fact that it’s all standard from the entry-level SX is fantastic, and the D-Max range copped the full five-star ANCAP rating when tested in 2020.
There’s no ANCAP ratings for this GVM division and above, but the latest Ducato is equipped with AEB, forward collision alert, lane departure warning, rear parking sensors, reversing camera plus driver and dual-passenger airbags as standard. Buyers can also option the Safety Plus Pack mentioned earlier.
The D-Max is covered by Isuzu’s six-year, 150,000km warranty, and we like the years, but less so the kilometre limits.
There’s five years of capped-price servicing, too. You’ll be visiting the service centre every 12 months or 15,000kms, and each visit will cost you $449 for the first five years, or $2245 in total.
Three years/200,000km warranty looks undercooked compared to the five years/unlimited km offered by some rivals. Scheduled servicing, though, is excellent for hard-working vans at 48,000km/12 months whichever occurs first. Five years of Fiat Professional servicing, based on a total distance of 240,000km, equals $6756.99 or an average of $1351.40 per year.