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What's the difference?
The JAC T9 is the latest value-packed Chinese ute to arrive in Australia, but this time with something of a difference.
That's because the JAC seems content to stay in its lane, with the T9 not promising to take down the Ranger Raptor, or go to work alongside a higher-grade HiLux. It says it is not trying to be the toughest or the towing-est ute in the country.
Instead, it’s aiming for the middle ground, doing just enough of everything, and doing it for less money than most of the competition, to keep most people happy.
So, does it live up to that promise? Let’s find out.
In 15 years as a car reviewer there have been plenty of super luxurious cars and there has been plenty of people moving. But not many super luxurious people movers. Until now. Until the Lexus LM 500h.
This people mover costs a quarter of a million dollars. And if that caught your attention you probably also want to know what that buys you. My family and I found out when we lived with the LM 500h Ultra Luxury for a week.
It's not the roughest, toughest ute in the marker. Nor is it the smoothest to drive. But I found the T9 easy to live with, and I'm a fan of the value proposition.
The Lexus LM 500h is luxurious, comfortable, practical, easy to drive and expensive. While it may appear to be the ultimate family car, with only four seats it's limited in terms of how many kids and their friends you can carry. On top of that, the privacy screen introduces accessibility issues to the kids you wouldn't encounter on other vehicles. If you are thinking of a Lexus people mover as your next family car I'd suggest looking at the LM 350h which has seven seats and no privacy screen. If you’re looking at a business class executive van the LM 500h would be perfect.
Okay, so the T9 doesn’t change the ute game in terms of design, but I reckon it looks pretty sharp. The domed bonnet, the blacked-out grille and the seemingly ubiquitous giant brand lettering all kind of scream tough truck, and the side steps, roof rails and sports bar all help it look the part, too.
There does seem to be two competing approaches to new-ute design at the moment. The first is to borrow from the existing pool of products to create something familiar, though hardly groundbreaking. The other is to rip up the rule book and create something fresh, but potentially polarising.
JAC has gone with the first approach here, with the benefit being nobody is going to be talking negatively how the T9 looks, and the drawback being nobody is going to be talking about it much at all. For mine, I side with no news is good news, and I reckon JAC has made the right call.
Anyway, climb into the JAC T9 Haven and you’ll find a surprisingly premium – in ute terms at least – feeling space, with the leather-wrapped seats and steering wheel, and the hard plastics countered by soft quilted leather-like patches in the door panels and a soft panel in the dash.
The screen looks good, but is old school in its graphics and a bit clunky in its operation, but we're really talking big, bulky ute design here, without anything particularly standout about it.
The LM 500h doesn't look real. More like a concept vehicle with its vertical face wearing that enormous grille. Feels like if you watched it for long enough you’d catch it transforming into some kind of robot. Yet, at the same time its styling is elegant and prestigious.
I have a confession to make. I used this Lexus as my office. Its interior is that comfortable and spacious. I'm also a parent and there were times where it was the quietest place to get some work done.
It also let me observe people's reactions as they walked past with their dogs not knowing what was going on inside behind those tinted windows. The people that noticed were clearly car enthusiasts as they knew what they were looking at and couldn't pass without gaping it awe.
The LM 500h’s interior is superbly plush with thick carpets, beautiful copper metallic trim and nappa leather seats.
As I’ve said, the cockpit up front is less luxurious than the extravagant first class section in the back behind that dividing wall.
And yes, I’ve seen large screens before but nothing that stretches the width of the vehicle.
Remember I said the T9 isn’t trying to out muscle Australia’s dual-cab big guns? That mostly occurs in the workhorse stuff, with the JAC able to tow 3200kg, rather than the 3.5-tonne norm, but its payload is pegged at a competitive 1045kg, and the brand says you can fit an Aussie pallet in its tray.
Speaking of which, the tray arrives with a tub liner and stretches to 1520mm (length) by 1590mm (width), and there are four tie-down points for cargo.
While we're talking about the back, there’s a solid axle with leaf springs at the rear, and a rear diff lock, too.
There’s 210mm of ground clearance and JAC promises a 650mm wading depth. And if you are venturing off road, expect approach and departure angles of 27 and 23 degrees, respectively.
In terms of the backseat, I had more than enough room to get comfy with my 175cm frame, and there are two USB charge points, and air vents with no temp controls.
But I did struggle a bit with the baby seat. The top-tether point is located in the middle of the cabin, which makes fitting a seat in either window seat tricker than it needs to be. There are ISOFIX connections in the window seats, too.
You might be able to take Lexus out of Toyota but it's very hard to take Toyota out of Lexus and this particularly applies to the practicality of the LM 500h.
Every day I discovered new compartments, tray tables and storage areas. There are so many cabinets, lockers and hidey holes that we almost left my belongings (an entire family of plushie toy capybaras) behind because there are so many places to check.
Of course, I'm talking about the rear compartment here because up front there's not much storage. In fact, it proved to be quite a problem in that I had nowhere to put my bag with somebody sitting next to me and no area behind the front seats to stow it, either.
Talking of seats, the LM 500h only has four of them, with two up front and two in the rear. Up front, the seats are supportive and large, but the rear seats - those are, well... have a look at the images.
We’re talking two large captain's chairs that look as though they’ve been removed from the first class section of a plane.
And while this might be suitable for businesses shuttling a couple of executives to and from meetings, for a family, even with two children, the extra couple of seats a third row offers would come in handy.
The LM 350h has seven seats over three rows and no privacy screen. A far better choice for families.
For device charging there are USB ports up front and in the rear. There are wireless phone chargers for those in the back seats but not up front.
The LM 500h has a cargo capacity of 752 litres with all seats in place.
There aren’t eleventy-billion options in the JAC family, with the T9 arriving in just two grades, the top-spec Haven we've tested, and the entry-level Oasis. Both are dual-cab 4X4s, and both are sharply priced, with the Oasis kicking things off at $46,329, drive-away, (in NSW) and our Haven at $49,390, drive-away.
The fact that you can put either of the T9 models on the road at less than $50K is pretty good, right? That puts both well under something like a Ranger XL 4X4, and under the Mitsubishi Triton GLS 4X4.
The equipment list is strong, too. There are 18-inch alloys, LED headlights and DRLs, auto mirrors with puddle lights, and you get the side steps, the sports bar and the sprayed tub liner included.
Inside, there is leather trim, a 10.4-inch central screen with Apple CarPlay and Android Auto, a 7.0-inch digital dash, heated front seats and some clever power sources, including a home-style plug in the back row.
You also get a whole heap of ute stuff and a stacked safety list, but we’ll come back to all that in a second.
The Lexus LM 500h sits at the top of its range and is without a doubt one of the most expensive people movers on Earth with its list price of $220,888.
As you would imagine the standard features list is as extensive as it is extravagant.
For starters, while the regular LM 350h has two rows of seating in the rear (seven seats all up, including the front two), the 500h has the third row removed and just two super luxurious and enormous fully reclining seats fill the entire space. It’s like a theatre back there.
That theatre theme keeps going with a media screen in the back so large it stretches the width of the vehicle. Seriously, it's a 48-inch screen to watch movies or connect to your device.
The sound system is probably the best I’ve experienced - a spine tinglingly incredible 23-speaker Mark Levinson set-up.
What else can I tell you? Those rear seats are upholstered in beautifully soft semi-aniline leather. They’re heated and ventilated with a massaging function and... ridiculously comfortable.
There’s four-zone climate control, windows which have an electronic shade that turns the glass opaque, there are wireless phone chargers in the doors and carpet throughout so thick you sink down into it as you step inside.
Our LM 500h was upholstered in the 'Solis White' leather which also brings contrasting and mesmerising copper metallic trim.
Oh, and there’s a wall with an electric glass screen that can be raised or lowered to separate the rear passengers from the driver.
I should have mentioned this earlier. The kids loved it, but these parents spent a lot of time telling the 10- and three-year old not to put the screen up again.
The rear occupants, aka the kids, can also lock the screen in place. Which they did, and so sound proof is the dividing wall that we can only just hear their uproarious laughter.
Up front, the cockpit is comfortable but it’s clear all the space and luxury is for those being driven around.
Still, the front seats are leather with heating and ventilation, there’s a 14-inch media screen and 12.4-inch digital instrument cluster, plus a head-up display. Sat nav, Apple CarPlay and Android Auto are also standard.
The JAC T9 is powered by a 2.0-litre turbo-diesel four-cylinder engine, producing 120kW and 410Nm, which is fed through an eight-speed automatic and delivered to the tyres in either 2WD, 4WD High or 4WD Low.
And if you’re thinking those numbers don’t sound overly exciting, you’re right.
The turbocharger helps get things moving eventually, but when you first plant your foot in this two-tonne-plus truck, not much of anything happens. And we haven’t towed or carried anything yet.
The LM 500h is a petrol-electric hybrid with a 2.4-litre four-cylinder turbo-petrol engine which makes 202kW/460Nm and works in concert with two electric motors.
The front motor makes 64kW/292Nm and the rear makes 76kW/169Nm. The combined maximum power output of the two motors and the petrol engine is 273kW.
The LM 500h is all wheel-drive and has a six-speed automatic transmission.
JAC is claiming 7.6L/100km for combined fuel consumption, but our figures have been more like 10 litres.
There’s a 76-litre tank under there, which at today’s money means about a $150 to fill up, and using JAC’s figures, a full tank should carry you 1000km.
Lexus says after a combination of urban and open roads the LM 500h should use 6.6L/100km. In our own testing we found consumption was higher at 9.4L/100km.
Worth noting my driving environment was mainly a hilly suburban one filled with school drop offs. Achieved some personal bests this week, with one long run to Sydney’s outskirts, only to return in nightmarish peak hour traffic.
Premium (95 RON) fuel is required and the tank size is 60 litres. In theory the driving range is a smidge more than 900km, which drops to around 640km using our real-world average.
First, a caveat – we didn't put the T9 through its paces off-road, with a full tray, or with a load in tow, so you'll have to consider this a more urban, lifestyle review. We will put it through the tough stuff in time, so watch this space.
In the meantime, I actually found the T9 fairly easy to live, and fairly car-like in the way it goes about its business.
Yes, it's got that unladen jostle and bounce common to most utes, but it's pretty easy to drive, easy to steer and easy to park, helped by the bird's-eye view camera, which makes it simple to see where the ute's edges are in tighter parks.
But there are some downsides. For one, it feels as though the turbo is doing a huge amount of heavy lifting in the T9. Plant your foot, and almost nothing happens for a moment or two, before all the power arrives in a big lump, sometimes setting the tyres squealing if you're going around a corner.
There is turbo lag, but this feels like it is taking a turbo holiday before the power finally turns up, and it does make the overall drive experience a little jarring and unrefined.
Issue number two is the safety squawking, but more on that in a second.
Quite simply, driving the LM 500h is like piloting a limousine on stilts. Superbly comfortable, but with an elevated driving position that offers outstanding forward and side visibility, the LM 500h is an easy vehicle to drive for long periods of time.
A digital rear vision mirror means visibility behind is good and unobstructed by the privacy screen or the seats.
The drawbacks are down to the lack of space up front, with the driver’s chair limited in its ability to recline or slide back due to the bulkhead behind it.
And that's compounded by the lack of cabin storage for bags if the front passenger seat is taken.
As for the rear passengers there aren't many people movers offering this level of comfort, except perhaps the Zeekr 009.
Variable suspension that adjusts continuously keeps the vehicle composed and provides a high level of comfort for those in the rear. At the same time, the LM stays nice and flat through roundabouts while remaining civilised over speed bumps.
And then there's the acceleration, which, while not supercar-like is incredibly brisk for a van. The all-wheel drive system provides outstanding traction in wet and slippery conditions, too.
Our family used the LM daily for everything from school runs to shopping trips and weekends away and not only was it fun to drive, our lucky rear passengers enjoyed sitting high and being able to see clearly out their windows along with the luxury of a giant movie screen.
JAC calls the T9 the safest ute in Australia – a title it copped from ANCAP last year after scoring 85 per cent in Adult Occupant Protection, 87 per cent in Child Occupant Protection, 87 per cent Vulnerable Road User Protection and 89 per cent for its safety systems.
There are seven airbags, including a centre bag, and all the active safety systems - like front and rear AEB, lane-keep assist, lane departure warning with emergency lane keeping, a driver monitor and speed sign recognition, are on board, too.
But, and this is a big but, the active systems can be an absolute punish. Special mention goes to the the overspeed warning, which will bing and bong at you should you going at 50km/h through a 40km/h school zone. But because it has no idea what time it is, it will kick off whether it's school-zone time or not.
In NSW at least, that makes the T9 accurate for three hours in every 24-hour block. The other 18 hours it's hair-tearingly annoying.
And the driver monitor is laughably highly-strung as well, chirping away every time you take your eyes off the road, sometimes even for a second.
The Lexus LM 500h is yet to be tested by ANCAP so it doesn't have a safety assessment score. There is, however, a high level of safety tech onboard including AEB which can detect pedestrians, cyclists, motorcyclists and other vehicles, emergency steering assist, lane keeping assistance, road sign recognition, rear cross-traffic alert, front and rear parking sensors as well as six airbags.
For child seats there are ISOFIX points and top tether anchor mounts on the two rear seats. We have a forward facing child seat and found it easy to install.
A space-saver spare wheel is located under the boot floor.
JAC offers a seven-year, unlimited-kilometre warranty, with 24/7 roadside assist and the promise of a like-for-like loan vehicle if yours is off the road for a warranty repair.
Servicing is required every 12 months or 15,000km (whichever comes first), and the capped-price servicing program averages out to around $438 per year.
Lexus covers the LM 500h with a five-year, unlimited kilometre warranty.
The Lexus Encore Platinum program is complimentary for LM owners for three years, providing 24-hour roadside assist, a loan vehicle or pick-up/return service at service time, 'On Demand' vehicle evaluation options, valet and airport parking benefits as well as exclusive offers and event opportunities.
Servicing is recommended annually or every 15,000 kilometres, and impressively, pricing is capped at $695 per service over five years.