Browse over 9,000 car reviews
What's the difference?
The Kia Sorento S diesel AWD is in the lower spec ranks of the Sorento line-up but it still seems like it would be, on paper at least, an easy vehicle to live with.
It’s a seven-seater with updated technology and a boosted features list and while it may not have the plush appeal of those in the Sorento upper echelon, such as the GT-Line, the Sorento S diesel AWD has plenty of potential as a family mover.
But what’s it really like? Read on.
In 15 years as a car reviewer there have been plenty of super luxurious cars and there has been plenty of people moving. But not many super luxurious people movers. Until now. Until the Lexus LM 500h.
This people mover costs a quarter of a million dollars. And if that caught your attention you probably also want to know what that buys you. My family and I found out when we lived with the LM 500h Ultra Luxury for a week.
The Kia Sorento S diesel AWD is a solid buy option in the lower-spec realm of the market. This AWD SUV is not spectacular but it manages to be competitive and, as a seven-seater with updated technology and some good features, it does have ample potential as a daily-driving family mover.
However, if you want more safety tech and more premium accoutrements, you’re likely better off forking out the extra $10,000 or so and getting a top-spec Sorento GT-Line instead.
The Lexus LM 500h is luxurious, comfortable, practical, easy to drive and expensive. While it may appear to be the ultimate family car, with only four seats it's limited in terms of how many kids and their friends you can carry. On top of that, the privacy screen introduces accessibility issues to the kids you wouldn't encounter on other vehicles. If you are thinking of a Lexus people mover as your next family car I'd suggest looking at the LM 350h which has seven seats and no privacy screen. If you’re looking at a business class executive van the LM 500h would be perfect.
The Sorento’s exterior is stunningly inoffensive. So, for anyone looking for an SUV that won’t make passers-by dry retch that’s all boxes ticked, I reckon.
The cabin feels family-friendly and functional. It's a basic but well designed space, although there’s no getting past the fact this is at the cheaper end of the Sorento line-up as its cloth seats and expanses of hard plastic remind you.
That said, chrome-like touches and faux hand-stitching go some way towards balancing out that impression.
The low-slung dashboard with integrated 12.3-inch touchscreen dominates the front of the cabin in a good way.
The LM 500h doesn't look real. More like a concept vehicle with its vertical face wearing that enormous grille. Feels like if you watched it for long enough you’d catch it transforming into some kind of robot. Yet, at the same time its styling is elegant and prestigious.
I have a confession to make. I used this Lexus as my office. Its interior is that comfortable and spacious. I'm also a parent and there were times where it was the quietest place to get some work done.
It also let me observe people's reactions as they walked past with their dogs not knowing what was going on inside behind those tinted windows. The people that noticed were clearly car enthusiasts as they knew what they were looking at and couldn't pass without gaping it awe.
The LM 500h’s interior is superbly plush with thick carpets, beautiful copper metallic trim and nappa leather seats.
As I’ve said, the cockpit up front is less luxurious than the extravagant first class section in the back behind that dividing wall.
And yes, I’ve seen large screens before but nothing that stretches the width of the vehicle.
This Sorento is 4815mm long (with a 2815mm wheelbase), 1700mm high and 1900mm wide.
As mentioned earlier, the interior is quite basic and simply designed, but with a low-key classiness about it.
The driver’s seat is six-way manually-adjustable with a pump-action for height, so pin-pointing your preferred position is a welcome minor workout unto itself.
The front seats are adequately comfortable without being too plush – that’s fine with me – and from there driver and passenger have ready access to plenty of storage and cupholders (including two in the front, four in the second row and two in the rear seat) and charging options (including two USB charge points in the front console and one 12V power outlet behind the centre console and one in the cargo area).
My teenagers weren’t impressed at all with the fact they had to plug their smartphones into charge points at the front. Oh, the torture!
The 12.3-inch digital multimedia system has Apple CarPlay and Android Auto, both wired or wireless, and it’s an easy-to-use set-up with a crisp screen.
Air-con is a manual-controls affair, second-row passengers get air vents only (on the rear of the centre console), and third-row passengers don’t get vents or fan controls.
The second row is reasonably comfortable with room enough for head, shoulders and legs to be on the right side of comfy.
It sports a bottle holder in each of the doors, and there’s a centre armrest in the second row with cupholders for the El Grande cups of whatever almond-infused crappuccino your obnoxious screenagers are currently addicted to.
The second row is in a 60/40 configuration, which slides, reclines and folds down flat.
The third row is in a 50/50 configuration, a split-fold flat set-up, and it's the realm of mini humans – or you could put adults back there for any trip lasting longer than 10 minutes and you’ll be hated for life.
For those interested in packing potential space, the rear cargo area offers a listed 179 litres of storage capacity; a listed 608 litres in the rear cargo area when the third row is folded away; and 1996 litres when the second and third rows are packed away.
You might be able to take Lexus out of Toyota but it's very hard to take Toyota out of Lexus and this particularly applies to the practicality of the LM 500h.
Every day I discovered new compartments, tray tables and storage areas. There are so many cabinets, lockers and hidey holes that we almost left my belongings (an entire family of plushie toy capybaras) behind because there are so many places to check.
Of course, I'm talking about the rear compartment here because up front there's not much storage. In fact, it proved to be quite a problem in that I had nowhere to put my bag with somebody sitting next to me and no area behind the front seats to stow it, either.
Talking of seats, the LM 500h only has four of them, with two up front and two in the rear. Up front, the seats are supportive and large, but the rear seats - those are, well... have a look at the images.
We’re talking two large captain's chairs that look as though they’ve been removed from the first class section of a plane.
And while this might be suitable for businesses shuttling a couple of executives to and from meetings, for a family, even with two children, the extra couple of seats a third row offers would come in handy.
The LM 350h has seven seats over three rows and no privacy screen. A far better choice for families.
For device charging there are USB ports up front and in the rear. There are wireless phone chargers for those in the back seats but not up front.
The LM 500h has a cargo capacity of 752 litres with all seats in place.
My test vehicle this time is the Kia Sorento S diesel AWD, which sits at the bottom of the four-variant Sorento line-up (S, Sport, Sport+ and GT-Line). There is a petrol version, but the Kia Sorento S diesel AWD has a price of $53,680 plus on-road costs.
Standard features include a 12.3-inch digital multimedia touchscreen (with wired/wireless Apple CarPlay and Android Auto), a basic digital driver cluster with 4.0-inch multi-function LCD display, AEB, blind spot collision avoidance assist, rear cross-traffic collision avoidance assist, 17-inch alloys (plus a full-sized spare), LED headlights, daytime running lights and fog lights.
It has cloth seats, six-way manually-adjustable driver’s seat, manual air-conditioning, second-row passengers get air vents only (on the rear of the centre console), and third-row passengers don’t get vents or fan controls.
Exterior paint choices include 'Clear White', as well as premium paint choices (all at an additional cost) such as 'Silky Silver' (on our test vehicle), 'Steel Grey', 'Mineral Blue', 'Gravity Blue', 'Aurora Black', 'Snow White Pearl', 'Volcanic Sand Brown' and 'Cityscape Green'.
The Lexus LM 500h sits at the top of its range and is without a doubt one of the most expensive people movers on Earth with its list price of $220,888.
As you would imagine the standard features list is as extensive as it is extravagant.
For starters, while the regular LM 350h has two rows of seating in the rear (seven seats all up, including the front two), the 500h has the third row removed and just two super luxurious and enormous fully reclining seats fill the entire space. It’s like a theatre back there.
That theatre theme keeps going with a media screen in the back so large it stretches the width of the vehicle. Seriously, it's a 48-inch screen to watch movies or connect to your device.
The sound system is probably the best I’ve experienced - a spine tinglingly incredible 23-speaker Mark Levinson set-up.
What else can I tell you? Those rear seats are upholstered in beautifully soft semi-aniline leather. They’re heated and ventilated with a massaging function and... ridiculously comfortable.
There’s four-zone climate control, windows which have an electronic shade that turns the glass opaque, there are wireless phone chargers in the doors and carpet throughout so thick you sink down into it as you step inside.
Our LM 500h was upholstered in the 'Solis White' leather which also brings contrasting and mesmerising copper metallic trim.
Oh, and there’s a wall with an electric glass screen that can be raised or lowered to separate the rear passengers from the driver.
I should have mentioned this earlier. The kids loved it, but these parents spent a lot of time telling the 10- and three-year old not to put the screen up again.
The rear occupants, aka the kids, can also lock the screen in place. Which they did, and so sound proof is the dividing wall that we can only just hear their uproarious laughter.
Up front, the cockpit is comfortable but it’s clear all the space and luxury is for those being driven around.
Still, the front seats are leather with heating and ventilation, there’s a 14-inch media screen and 12.4-inch digital instrument cluster, plus a head-up display. Sat nav, Apple CarPlay and Android Auto are also standard.
This Sorento has a 2.2-litre, four-cylinder common-rail diesel engine, producing 148kW at 3800rpm and 440Nm at 1750-2750rpm and that’s matched to an eight-speed dual-clutch auto transmission.
This is a generally clever and effective combination, but there is noticeable lag to acceleration from a standing start, no matter how hard you stomp the right foot.
It has all-wheel drive (part-time with lock mode) and driving modes that include on- and off-road options.
The LM 500h is a petrol-electric hybrid with a 2.4-litre four-cylinder turbo-petrol engine which makes 202kW/460Nm and works in concert with two electric motors.
The front motor makes 64kW/292Nm and the rear makes 76kW/169Nm. The combined maximum power output of the two motors and the petrol engine is 273kW.
The LM 500h is all wheel-drive and has a six-speed automatic transmission.
Official fuel consumption for the 2.8-litre four-cylinder Sorento S diesel is 6.0L/100km on a combined cycle.
Actual fuel consumption on this test, from pump to pump, was 6.6L/100km.
This Sorento has a 67-litre fuel tank so – going by that fuel consumption figure – you should be able to get a driving range of about 1015km from a full tank.
Lexus says after a combination of urban and open roads the LM 500h should use 6.6L/100km. In our own testing we found consumption was higher at 9.4L/100km.
Worth noting my driving environment was mainly a hilly suburban one filled with school drop offs. Achieved some personal bests this week, with one long run to Sydney’s outskirts, only to return in nightmarish peak hour traffic.
Premium (95 RON) fuel is required and the tank size is 60 litres. In theory the driving range is a smidge more than 900km, which drops to around 640km using our real-world average.
As I mentioned earlier, this SUV can feel a tad lardy at times, especially from take-off, but it exhibits slightly livelier characteristics soon enough. Just don’t climb into the driver’s seat expecting a dynamic experience.
Steering has a nice balance to it and the Sorento never feels gargantuan so navigating through busy city and suburban streets is on the correct side of easy.
Ride is a bit firm, but the all-pervasive mindful peace you experience from being in such a hushed cabin tends to mostly negate any minor discomfort you may otherwise feel from clipping every lump and bump on the road.
On-road driving modes are 'Comfort', 'Sport', 'Eco' and 'Smart' and off-road modes are 'Sand', 'Mud' and 'Snow'. All of these adjust engine outputs, throttle control and transmission behaviour to best suit the terrain and driving conditions.
Niggle: The driver-assist tech is a bit abrupt and intrusive. I’ve found this to be the case in Hyundai SUVs, too.
The traffic sign recognition, in particular, is clunky, reacting to signs that don't apply at that time of day, for example school signs, or it reacts to signs that don't actually apply to that section of road. So it's regularly chopping and changing between what speeds you should be at and what speeds you shouldn't.
This Sorento is an AWD with 176mm of ground clearance so I tested it on muddy grass, firm sand and gravel tracks. Nothing outrageous, but mildly challenging enough to make sure the all-wheel drive system can do what’s expected. And it does, seamlessly.
These off-road drive modes are, of course, no substitute for 4WD, but they are fine for when conditions become a little bit slippery. For example, if there’s been a drizzle of rain on the bitumen or the dirt track becomes a bit muddy.
This Sorento has a maximum towing capacity of 750kg (unbraked trailer) and 2000kg (braked).
Quite simply, driving the LM 500h is like piloting a limousine on stilts. Superbly comfortable, but with an elevated driving position that offers outstanding forward and side visibility, the LM 500h is an easy vehicle to drive for long periods of time.
A digital rear vision mirror means visibility behind is good and unobstructed by the privacy screen or the seats.
The drawbacks are down to the lack of space up front, with the driver’s chair limited in its ability to recline or slide back due to the bulkhead behind it.
And that's compounded by the lack of cabin storage for bags if the front passenger seat is taken.
As for the rear passengers there aren't many people movers offering this level of comfort, except perhaps the Zeekr 009.
Variable suspension that adjusts continuously keeps the vehicle composed and provides a high level of comfort for those in the rear. At the same time, the LM stays nice and flat through roundabouts while remaining civilised over speed bumps.
And then there's the acceleration, which, while not supercar-like is incredibly brisk for a van. The all-wheel drive system provides outstanding traction in wet and slippery conditions, too.
Our family used the LM daily for everything from school runs to shopping trips and weekends away and not only was it fun to drive, our lucky rear passengers enjoyed sitting high and being able to see clearly out their windows along with the luxury of a giant movie screen.
The Kia Sorento has the maximum five-star ANCAP safety rating from testing in 2020.
Standard safety gear include seven airbags*, AEB (with car, pedestrian, cyclist and junction turning assist, from 5.0km/h to 85km/h; car detection up to 75km/h), as well as forward collision warning, blind-spot monitoring, rear cross-traffic alert, lane departure alert, front/reverse parking sensors and more.
*Note: the curtain airbags only cover the first and second rows.
Because this is the entry-level Sorento it misses out on such handy tech as the side parking sensors, 360-degree around-view monitor and blind spot view monitor that are found in higher spec variants.
The Sorento has five top-tether child restraint anchorage points and four ISOFIX child seat mounts (two in the second row and two in the third row).
The Lexus LM 500h is yet to be tested by ANCAP so it doesn't have a safety assessment score. There is, however, a high level of safety tech onboard including AEB which can detect pedestrians, cyclists, motorcyclists and other vehicles, emergency steering assist, lane keeping assistance, road sign recognition, rear cross-traffic alert, front and rear parking sensors as well as six airbags.
For child seats there are ISOFIX points and top tether anchor mounts on the two rear seats. We have a forward facing child seat and found it easy to install.
A space-saver spare wheel is located under the boot floor.
A seven-year/unlimited km warranty applies to the Sorento line-up.
Servicing intervals are scheduled for every 12 months or 15,000km, whichever occurs soonest.
Capped-price servicing covers seven-years/105,000km and at the time of writing ranges between a low of $370 and a high of $817 per service over that period. Total cost is $3787 for an annual average of $541, which isn't particularly cheap.
Lexus covers the LM 500h with a five-year, unlimited kilometre warranty.
The Lexus Encore Platinum program is complimentary for LM owners for three years, providing 24-hour roadside assist, a loan vehicle or pick-up/return service at service time, 'On Demand' vehicle evaluation options, valet and airport parking benefits as well as exclusive offers and event opportunities.
Servicing is recommended annually or every 15,000 kilometres, and impressively, pricing is capped at $695 per service over five years.