Browse over 9,000 car reviews
What's the difference?
The second-generation Mazda CX-9 may have been on sale in Australia for nearly five years now, but it remains the second best-selling large SUV using unibody construction (as opposed to old-school, off-road-focused body-on-frame).
That said, it is getting on a bit, so Mazda’s given it an update with a twist for 2021, hoping to inject a little bit more life into its flagship model.
And when we say twist, we mean it. After all, who would’ve thought there’d ever be a six-seat CX-9? Well, we’ve checked it out to see if it’s the version we needed all along. Read on.
If you’re picturing the premium mid-size segment in Australia, you’re almost certainly picturing Mercedes-Benz. Honestly, the premium carmaker has the kind of powerful and unquestioning stranglehold on the segment that would have despots and dictators turning green with envy.
The C-Class often outsells its nearest competitor by a factor of two to one. Even more impressive, that nearest competitor is another Mercedes, the CLA. Audi and BMW are left off in the middle distance, duking it out for third and fourth place.
So yes, the C-Class is a very important car for Mercedes. And this new one, updated for 2019, is even more so. It’s the first major update in the current car’s four-year lifespan, with a handful of exterior tweaks, some new key cabin technology and, most importantly, a new and clever engine option for its top-selling version.
So is that enough to keep the C-Class at the top of the mid-size pile?
The CX-9 is still a great option for families looking for a large SUV, even if it is starting to show its age as new rivals continue to launch with newer technologies.
That said, the availability of a luxury-focused six-seat configuration (Azami LE AWD) for the first time might be enough to convince some buyers to give it further consideration.
But for others who need the versatility of seven seats, this is still the CX-9 we’ve all come to know and love – but just a little bit better – particularly in its best-selling Azami AWD form.
Baby steps these might be, but they're important ones for Benz. The new in-cabin tech and clever engine in the cheapest models only strengthen the C-Class proposition, without taking anything away from the drive experience, cabin ambiance and utterly sublime ride.
In short, Mercedes' reign at the top of the premium mid-size segment is unlikely to be toppled anytime soon.
Given its latest update is relatively minor, the CX-9’s exterior largely looks the same as before, which, depending on your point of view, is a very good thing. As far as we’re concerned, it certainly is.
That said, train-spotters will notice some differences, with the GT SP (new), Azami and Azami LE (new) grades getting a refreshed grille that’s slotted and available in two grade-specific finishes unlike the insert their carryover Sport, Touring and GT siblings still have.
And aside from the GT SP, Azami and Azami LE’s new sets of 20-inch alloy wheels (again in grade-specific finishes), the only other exterior change is the Azami and Azami LE’s larger-diameter chrome exhaust tailpipe extensions. Sporty!
Inside, the CX-9 has more changes in store, headlined by the new ‘floating’ 10.25-inch central display all but the Sport and Touring get (they stick with 7.0- and 9.0-inch units respectively).
The new set-up is powered by Mazda’s latest multimedia system, which is certainly an improvement over its predecessor, and a much needed one at that.
Worth noting, touch is not an input method, with the rotary controller on the centre console the only option, which is actually great for safety, so we’re all for it.
The Azami and Azami LE also get new quilted Nappa leather upholstery, which looks and feels great, and adds to the overall high-quality theme.
Otherwise, it’s pretty much business as usual, which is great because the CX-9 has always had a well-designed interior. Yep, if it ain’t broke, don’t fix it.
Perhaps not quite blink and you’ll miss them, but we're not talking radical changes either, folks. Benz tells us as much as 50 per cent of the C-Class components are new or changed, but it has clearly subscribed to the 'if it ain’t broke' philosophy in the design department.
Yes, there are new bumpers front and rear, new LED light configurations and new colours and wheel designs, but we’re not talking huge changes outside. Still, the C-Class cuts a fine figure on the road, what with its intricate alloys, bonnet-defining grille and simple, understated body contours. Australia will take every available body style, too, including sedan, coupe, cabriolet and - our personal favourite - the 'estate' station wagon.
The C 43 AMG now gets the twin-blade grille design used on the V8-powered models, as well as a two pairs of rounded exhaust tips at the rear.
Inside, though, the changes are more substantial. For one, the new-generation Mercedes Touch Control steering wheel arrives as standard, as does a new and very effective 12.3-inch screen that replaces the traditional dials in the instrument cluster (standard on every model).
The cabin remains a peaceful and premium-feeling space, with a fine use of materials (including quilted leather on the door panels, polished silver or faux-wood for the centre console and leather for the steering wheel), and Benz deserves credit for ensuring that sense of luxury extends to backseat riders.
Being an SUV that’s 5075mm long, 1969mm wide and 1747mm tall, practicality is arguably the most important thing for the CX-9, and with the option of six seats for the first time with the new Azami LE, it’s even more versatile.
All seven-seat grades have a 60/40 split-fold second row that manually slides and reclines the same as before, with only the Sport missing out on one-touch tumble operation, which makes accessing the 50/50 split-fold third row even easier, even if it’s still not graceful.
But the six-seat Azami LE is configured differently, given its second row has two captain’s chairs instead of a bench. That said, it operates in a very similar manner, just with power adjustment.
I still had around eight centimetres of legroom and four of legroom behind my 184cm (6'0") driving position, while the large transmission tunnel that’s a foot-space issue in seven-seat versions... isn’t.
One key difference with the very roomy and comfortable Azami LE is it only has four top-tether child-seat anchorage points, while all other grades have five thanks to their extra seat. Either way, four ISOFIX child-set anchorage points are split across the second and third rows.
Alternatively, the third row can be used by adults on shorter journeys, although they won’t have a lot of space to enjoy. Again, I'm 184cm tall and it’s tight back there, with no headroom or legroom on offer, but children will, of course, fare much better.
The CX-9’s boot is still pretty usable with all three rows in action, with 230L of cargo capacity available, but you can stow the two rear seats to get 810L in total.
And if you want maximum cargo capacity, the middle seats can also be folded, but not in the Azami LE, annoyingly.
Either way, the CX-9 doesn’t have a load lip but does have a flat floor, so loading bulkier items is a cinch, while two bag hooks and four tie-down points are on hand for securing loose items if they can’t fit in the double map pockets on the front seat backrests.
There are two cupholders in the third row, another two in the second row’s fold-down armrest (seven-seater versions) or large centre console (Azami LE), and another two in the first row’s larger centre console, while the front and rear door bins can also take bottles – and other knick-knacks.
All grades get USB ports in the first row, while the Touring and above also have them in the second row, and the GT and above also feature them in the third row. It’d be nice if there was no differentiation, though.
It all depends, really. All C-Class variants sit on the same 2840mm wheelbase, and stretch 1810mm in width. The sedan, coupe and cabriolet versions measure 4686mm in length, while the Estate’s bigger cargo area increases its size to 4702mm.
Predictably, then, the estate offers the most useable (VDA) boot space, with 490 litres with the rear seats in place, swelling to 1510 litres with the rear seats folded flat. The sedan version is next on the cargo-carrying list, with 455 litres, followed by the 380 litres of the coupe and 285 litres of the cabriolet.
We spent our entire time in the four-door sedan models, and we can report a spacious and comfortable space for driver and passenger (you could play ping pong on the wide centre console) with two cupholders and room in each of the front doors for bottles. There’s all the USB and power connections you might need (most housed in a deep storage bin that separates the front seats) and the more expensive models offer wireless charging for compatible phones, too.
Climb into the sedan’s back seat, and you’ll find impressive legroom (behind my own 176cm driving position), but headroom - especially in sunroof-equipped cars - feels a little tighter. The rear seat is actually wide enough to fit three adults at a pinch, but the tall and bulky tunnel absolutely obliterates leg room for the middle-seat rider.
There are two cupholders in the pulldown divider that separates the backseat, as well two ISOFIX attachment points. Rear occupants also get there own air vents, as well as a 12-volt power source.
The CX-9 has become more expensive, with some grades up a little, while others are up a lot. The range now starts from $45,990, plus on-road costs, and reaches $73,875 (see pricing table below), but there is more standard equipment now.
Either way, two new grades have joined the now-comprehensive CX-9 line-up, bringing the total to six, with the new GT SP slotting in above the mid-range GT but below the previously flagship Azami, which is now bettered by the new Azami LE.
The entry-level Sport and Touring round out the line-up, with each grade coming with front-wheel drive as standard, although all-wheel drive is an expensive $4000 option for all but the Azami that instead asks for a $4435 premium, and the Azami LE which gets it as standard.
Features-wise, the Sport gets dusk-sensing LED headlights, rain-sensing wipers, 18-inch alloy wheels, push-button start, a 7.0-inch central display, satellite navigation, Apple CarPlay and Android Auto support, digital radio, a six-speaker sound system, a head-up display, three-zone climate control and black cloth upholstery.
While the Touring has the same 18-inch alloy wheels, it steps up with keyless entry, a 9.0-inch central display, paddle-shifters (new), power-adjustable front seats with heating, and black leather upholstery.
The GT goes even further with 20-inch alloy wheels, a hands-free power-operated tailgate, a sunroof, the aforementioned 10.25-inch central display (new), a 12-speaker Bose sound system, a wireless smartphone charger (new) and heated outboard middle seats.
As its name suggests, the new GT SP is the sportier version of the GT, adding a unique black finish to its 20-inch alloy wheels and side-mirror caps as well as burgundy leather upholstery and red stitching for just $500 more.
Meanwhile, the Azami has 20-inch alloy wheels with a bright finish (new) as well as adaptive LED headlights, LED daytime running lights, a 7.0-inch multifunction display, a heated steering wheel and 'Pure White' or 'Walnut Brown' quilted Nappa leather upholstery (new).
And finally, the new Azami LE mimics the Azami but replaces its middle bench with two power-adjustable captain’s chairs with heating and cooling plus a dedicated centre console, so six seats in total instead of the usual seven.
Also of note, the CX-9 has a new metallic paintwork option: 'Polymetal Grey', which helps it stand out from the crowd.
For reference, the CX-9’s rivals include the soon-to-be-replaced Toyota Kluger ($44,850 to $68,574) and the recently launched facelifted Hyundai Santa Fe ($43,990 to $61,660) and new-generation Kia Sorento ($45,850 to $63,070).
2021 Mazda CX-9 pricing before on-road costs
Mercedes is so far keeping mum on the details, ahead of the updated car’s arrival in August, but you can expect to see prices climb a little from their current levels ($61,900 - $100,611, and $120,642 for the C 43 cabriolet).
The C200 will retain 18-inch alloy wheels, artificial leather (and electric in the front) seats, nav, ambient interior lighting and keyless entry and push-button start, but critically adds a new 12.3-inch screen in the driver’s binnacle that replaces the traditional dials. It joins a landscape-oriented 10.25-inch centre screen - both now standard across the C-Class range - which propels the cabin into a clean and modern-feeling future.
The C220d and C300 features list will likely change little, but all get Mercedes’ new 'Touch Control' steering wheel, as well as new LED head and tail-lights, while the C 43 AMG 4Matic gets the best of Merc's autonomous driving technology.
Expect more information to arrive around July. The C 63 AMG is also due for updating, with a new model scheduled to arrive around December.
All CX-9 grades are powered by a carryover 2.5-litre turbo-petrol four-cylinder engine, which produces 170kW of power at 5000rpm and 420Nm of torque at 2000rpm.
A six-speed torque-converter automatic transmission is standard, and again, you get the option of front- or all-wheel drive for all grades but one, the AWD-only Azami LE.
If you’re after a diesel-powered seven-seater, Mazda also has the similarly sized CX-8 in its line-up, but it still doesn’t offer a hybrid option in any of its SUVs, even though many rivals are moving in that direction, including the aforementioned Kluger, Santa Fe and Sorento.
It’s here where the C-Class is at its most updated, serving up a new turbocharged 1.5-litre hybrid engine in the entry-level C200. Alone, it’s good for 135kW/280Nm, but it’s combined with a clever 48-volt system that adds up to 11kW of bonus power low in the rev range, happily plugging the power void usually left by turbo lag when taking off, or if you plant your foot when overtaking.
The C300 is powered by a more conventional 2.0-litre, four-cylinder good for 190kW/370Nm, while the sole diesel (in the C220d) is a four-cylinder unit that produces 143kW/400Nm. All are paired with a nine-speed automatic transmission.
The C 43 4Matic's engine remains a fabulous thing, only now tweaked for a little bit more power. It's good for 287kW/520Nm, and is paired with a nine-speed transmission that sends the power to all four wheels, albeit with a bias toward the rear tyres.
According to the official combined fuel consumption figures (ADR 81/02), FWD variants of the CX-9 sip 8.4 litres per 100km, which isn’t too bad for a petrol-powered large SUV that weighs just shy of 1900kg. Claimed carbon dioxide (CO2) emissions are 197 grams per km.
And given they weigh a whisker more than two tonnes, AWD versions of the CX-9s drink a slightly higher 9.0L/100km and emit 211g/km.
We covered 188km in the Azami AWD and Azami LE AWD at the CX-9’s launch and recorded 11.5L/100km after primarily driving on country roads and highways.
While that figure is nearly 30 per cent higher than Mazda's claim, it’s not outlandish considering the type of vehicle the CX-9 is. Either way, results will vary.
For reference, AWD variants have a slightly large fuel tank (74L) than their FWD counterparts (72L), but they all take more affordable 91RON petrol at minimum.
Let’s start with the C200, where the addition of the clever hybrid system has helped drop fuel use to a claimed 6.0-6.3 litres per hundred kilometres. The old car delivered 6.5 per hundred, but was slightly quicker from 0-100km/h (7.2sec- 7.7sec).
The C300 will sip a claimed 6.5-6.9L/100km on the same cycle, while the diesel requires a miserly 4.7 litres. The C 43 is the thirstiest, of course, needing 9.1-9.3L/100km on the same cycle.
The C200 makes do with a 41-litre tank (as does the diesel) while the C300 steps that up to a 66-litre tank. And all those numbers related to the sedan body shape, so expect some slight variations if you’re shopping for a coupe cabriolet or estate.
As far as large SUVs go, the CX-9 is one of the better ones to drive. It’s certainly not confused; it knows what it needs to do and does it well.
The engine is properly punchy down low, serving up plenty of initial torque, so much so that you rarely need to chase its top-end power. In that way, it’s very diesel-like, despite being petrol. Needless to say, acceleration is surprisingly brisk. Not bad, then!
And the transmission it’s matched to also does its job well. Gear changes are pleasingly smooth, if not quick, while it's receptive to heavy applications of the accelerator, kicking down a ratio or two with little hesitation. Yep, don’t bother with its Sport mode.
The CX-9 also rides pretty well thanks to its independent suspension set-up, which consists of MacPherson-strut front and multi-link rear axles with passive dampers. Indeed, the kids aren’t going to be upset when they’re onboard.
Again, we mainly drove on country roads and highways, but it proved to be comfortable, particularly at high speed. And even during those rare, in-town, low-speed moments, it still impressed, on lower-quality roads or not.
And while the CX-9’s electric power steering is well-weighted, some buyers might be left wishing it was a tad lighter, especially when parking, but that’s more about personal preference than anything else.
What is more universal, though, is the system’s lack of feel. Obviously, we’re not dealing with a sports car here, but a little communication through the wheel wouldn’t go astray, particularly on a twisty road.
Speaking of which, the CX-9 handles its mass pretty confidently around a corner. That said, while it is relatively tied down, it still regularly exhibits a fair degree of body roll to remind you that you’re dealing with a large SUV.
Keen to sample the new hybrid tech in the C200, we made a beeline for the cheapest C-Class. And if you’d told me, even a handful of years ago, that a piddly 1.5-litre engine would be enough to drag the 1555kg Benz around, I’d have labelled you crazier than Donald Trump's Twitter account.
The C200’s system is a unique hybrid set-up, in the sense that it only delivers extra power in the tiniest of circumstances, but they’re the areas that it really needs it. From a standstill, the electric motor delivers its extra 11kW of oomph at just the right moment need to help get you moving (the same when overtaking) and it does genuinely make a difference.
It can’t completely overrule the concrete laws of physics, though. Plant your foot on anything that even looks like a hill and you can definitely hear that 1.5-litre engine working hard - interrupting the ambience of the cabin - but keep it in the sweet-spot of the rev range and it’s a quiet, capable-feeling engine that delivers more punch than its size might suggest.
On Germany’s epic autobahns, the needle even sailed past 215km/h without too much encouragement (even if I could have knitted a sweater in time it took to to close the last 10-or-so-kilometres). Is that relevant for Australia? Sadly not, but it does suggest the engine is more capable than we will ever need it to be.
Elsewhere, the not-too-different C-Class rides an absolute dream, smooth-sailing over bumps and road imperfections, and the cabin is serene and comfortable - though there was more wind noise at times than I was expecting.
Downsides? Well, the cheapest C-Class doesn’t feel the most dynamic offering, with the light steering serving up a slight disconnect between the steering wheel and the road below in its most comfortable settings. Switching to Sport improves matters, but if you’re life is mostly city and suburbs, it will matter little.
The nine-speed transmission can behave oddly at times, too; smooth and lightning fast as it climbs the gears, and mostly perfect on the way back down. But I noticed a definite thump occasionally as it shifted down from second to first gear, which stripped a little refinement from the drive experience.
It's more noticeable in the C 43 4Matic AMG, but it's vastly overshadowed by the thick and meaty power delivery from that stonking turbocharged engine. It's a rocket, and while it's not as fast or as loud as its C 63 big brother, I honestly think the tweaked C 43 is all the AMG I'd ever need.
ANCAP awarded the CX-9 its maximum five-star safety rating in 2016, and despite the test occurring nearly five years ago, its results still stand.
Needless to say, the game has moved on, with the Santa Fe and Sorento recently resetting the standard, while the Kluger is soon to follow suit.
The CX-9 does, however, get front and side airbags as well as curtain airbags that cover all three rows, whereas the Santa Fe and Sorento only cover the first and second rows.
All grades of the CX-9 also get front and rear autonomous emergency braking, lane-keep assist, blind-spot monitoring, rear cross-traffic alert, adaptive cruise control with stop and go functionality, traffic sign recognition, high-beam assist and driver attention alert.
A reversing camera and rear parking sensors are also standard in all grades, but the Touring and above add front parking sensors, while the Azami and Azami LE also get surround-view cameras.
Detailed specifications for Australia are still being finalised for the C-Class, but we don’t think the standard safety equipment will change much.
So expect a comprehensive suite of airbags (including front, front-side, head for the first and second rows and a driver knee bag), joined by the usual kit of traction and braking aids on the C200. Blind-spot assist, tyre-pressure monitoring and AEB - part of the Collision Prevention Assist Plus package - also arrive as standard.
Higher trim levels will nab active cruise, with stop and go, rear cross-traffic alert, active blind-spot monitoring system and active lane keep assist, while the C 43 scores Mercedes' most advanced auto-driving tech.
As with all Mazda models, the CX-9 comes with a five-year/unlimited-kilometre warranty with five years of roadside assistance, both of which are average when compared to Kia’s market-leading seven-year terms with ‘no strings attached’.
Service intervals are 12 months or 10,000km, with the distance on the shorter side, although capped-price servicing is available for the first five visits, costing $2022 in total at the time of the writing, which is very reasonable.
While specific maintenance pricing is yet to be confirmed, each of these models is covered by three-year warranty, with service intervals pegged at 25,000km or 12 months.